Is distrust the negation of trust?: the value of distrust in social media
Abstract
Trust plays an important role in helping online users collect reliable information, and has attracted increasing attention in recent years. We learn from social sciences that, as the conceptual counterpart of trust, distrust could be as important as trust. However, little work exists in studying distrust in social media. What is the relationship between trust and distrust? Can we directly apply methodologies from social sciences to study distrust in social media? In this paper, we design two computational tasks by leveraging data mining and machine learning techniques to enable the computational understanding of distrust with social media data. The first task is to predict distrust from only trust, and the second task is to predict trust with distrust. We conduct experiments in real-world social media data. The empirical results of the first task provide concrete evidence to answer the question, "is distrust the negation of trust?" while the results of the second task help us figure out how valuable the use of distrust in trust prediction.
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Ignoring distrust and/or mistrust in social media may yield incomplete estimates regarding the consequences of trust.
“Ignoring distrust and/or mistrust in social media may yield incomplete estimates regarding the consequences of trust [102].”
From What Do We Mean When We Talk about Trust in Social Media? A Systematic Review (2023) · cites this paper as [102]
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Self-citationWhat Do We Mean When We Talk about Trust in Social Media? A Systematic Review
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- Authors
- Tang, J., Hu, X., & Liu, H.
- Affiliations
- Arizona State University (US)
- Venue
- Proceedings of the 25th ACM conference on Hypertext and social media
- Publisher
- ACM
- Published
- 2014-09
- Pages
- 148-157
- OpenAlex
- W2024218614
- Cited by
- 91
- References
- 40
- Citations by year
- 2025: 4 · 2024: 4 · 2023: 3 · 2022: 2 · 2021: 30 · 2020: 6 · 2019: 10 · 2018: 9 · 2017: 7 · 2016: 9 · 2015: 4 · 2014: 3
- FWCI
- 24.70
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- ACM Conference on Hypertext and Social Media (HT) (publishedVersion)
- Funders
- Office of Naval Research (N000141410095)
- Army Research Office (25071)
- Topics
- Social Sciences › Sociology and Political Science › Access Control and Trust
- Social Sciences › Sociology and Political Science › Misinformation and Its Impacts
- Physical Sciences › Computer Science › Information Systems › Spam and Phishing Detection
- Keywords
- distrust, trust, social media, trust prediction, online information reliability, computational social science
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