Trust and Distrust Definitions: One Bite at a Time
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The understanding of trust largely depends on the domain of study.
“the understanding of trust also largely depends on the domain of study [38,103]”
From What Do We Mean When We Talk about Trust in Social Media? A Systematic Review (2023) · cites this paper as [38]
Many trust scholars outside HCI have advocated that trust and distrust should be treated as two distinct concepts, rather than opposites.
“Yet, outside of the feld of HCI, many trust scholars have advocated for the notion that trust and distrust should be treated as two distinct concepts, rather than opposites [16,38,63,102].”
From What Do We Mean When We Talk about Trust in Social Media? A Systematic Review (2023) · cites this paper as [38]
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Consensus on Conceptualizations and Definitions of Trust: Are We There Yet?
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In crowdfunding we trust: A trust-building model in lending crowdfunding
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Cognitive Biases, Organization, and Entrepreneurial Firm Survival
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Going online for health advice: Changes in usage and trust practices over the last five years
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Technology fears: distrust and cultural persistence in electronic marketplace adoption
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Distrust and trust in B2C e-commerce
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Recommendations in Signed Social Networks
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The Driving Forces of Facebook Social Commerce
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Consumer trust repair: A critical literature review
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Examining customers’ continuance intentions towards internet banking usage
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Predicting online repurchase intentions with e-satisfaction as mediator: a study on Gen Y
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A Review on Human–Machine Trust Evaluation: Human-Centric and Machine-Centric Perspectives
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Explaining citizens’ resistance to use digital contact tracing apps: A mixed-methods study
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Factors of Information Credibility for an Internet Advice Site
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The Role of Gender Differences in the Impact of CSR Perceptions on Corporate Marketing Outcomes
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Cryptocurrencies as a Financial Tool: Acceptance Factors
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Interorganizational Trust: Origins, Dysfunctions and Regulation of Rigidities
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Is distrust the negation of trust?: the value of distrust in social media
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Do trust and distrust in coopetition matter to performance?
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Towards Incentive-Compatible Reputation Management
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Sources of distrust: Airbnb guests' perspectives
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Theoretical considerations and development of a questionnaire to measure trust in automationPreprint
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Tourism and Trust: Theoretical Reflections
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Trustworthy AI: Securing Sensitive Data in Large Language Models
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Health Websites that people can trust – the case of hypertension
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System justification and the perception of food risks
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User Trust in Intelligent Systems
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Integrating Artificial Intelligence and Customer Experience
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Refining Technology Threat Avoidance Theory
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Alarm fatigue and its influence on staff performance
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Online traceability for halal product information: perceptions of Muslim consumers in Indonesia
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Should We Design for Control, Trust or Involvement?
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Personalisation and Trust: A Reciprocal Relationship?
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- Authors
- Harrison McKnight, D., & Chervany, N. L.
- Affiliations
- University of Minnesota (US)
- Venue
- Lecture Notes in Computer Science
- Publisher
- Springer Berlin Heidelberg
- Published
- 2001
- Pages
- 27-54
- ISSN
- 0302-9743 (ISSN-L)
- 1611-3349
- OpenAlex
- W1976860309
- Cited by
- 747
- References
- 105
- Citations by year
- 2026: 38 · 2025: 32 · 2024: 54 · 2023: 40 · 2022: 42 · 2021: 74 · 2020: 49 · 2019: 52 · 2018: 47 · 2017: 37 · 2016: 39 · 2015: 41 · 2014: 35 · 2013: 26 · 2012: 19
- FWCI
- 15.75
- Type
- conference paper
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Lecture notes in computer science (publishedVersion)
- Lecture notes in computer science
- Topics
- Social Sciences › Sociology and Political Science › Social Power and Status Dynamics
- Social Sciences › Safety Research › Experimental Behavioral Economics Studies
- Social Sciences › Sociology and Political Science › Social Capital and Networks
- Keywords
- trust, distrust, conceptual definitions, disposition to trust, institutional trust, trusting beliefs, trust behavior, construct measurement
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