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Cited by 246Sharing Economy and PlatformsTechnology Adoption and User BehaviourFinTech, Crowdfunding, Digital Finance

The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.

A Muddle of Models of Motivation for Using Peer-to-Peer Economy Systems

Bellotti, Victoria, Ambard, Alexander, Turner, Daniel, Gossmann, Christina, Demkova, Kamila, Carroll, John M.·2015·Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems
DOI 10.1145/2702123.2702272
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Abstract

This paper reports on a study of motivations for the use of peer-to-peer or sharing economy services. We interviewed both users and providers of these systems to obtain different perspectives and to determine if providers are matching their system designs to the most important drivers of use. We found that the motivational models implicit in providers' explanations of their systems' designs do not match well with what really seems to motivate users. Providers place great emphasis on idealistic motivations such as creating a better community and increasing sustainability. Users, on the other hand are looking for services that provide what they need whilst increasing value and convenience. We discuss the divergent models of providers and users and offer design implications for peer system providers.

Overview

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Crossref · 10.1145/2702123.2702272

Cites

7 of 7 references verified0 citation errors · 0 not checkable

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  • Developers tend to name the values of the digital commons such as sustainability, altruism, and egalitarianism as the main motivations for using their platforms, while users generally turn toward much more pragmatic, non-altruistic motivations to justify their activities.

    “Developers tend to name the values of the digital commons such as sustainability, altruism, and egalitarianism as the main motivations for using their platforms (even though the sincerity of these claims is not warranted), while users of the platforms generally turn toward much more pragmatic, non-altruistic motivations to justify their activities.”

    From The illusion of the digital commons: 'False consciousness' in online alternative economies (2017) · cites this paper as Bellotti et al., 2015

  • Bellotti et al. (2015) found that the misalignment between user and developer motivations persisted across platforms, counting in both for-profit and non-profit platforms.

    “they found that this misalignment persisted across platforms , and therefore counted in the cases of for-profit and non-profit platforms (Bellotti et al., 2015: 1088).”

    From The illusion of the digital commons: 'False consciousness' in online alternative economies (2017) · cites this paper as Bellotti et al., 2015: 1088

  • Bellotti et al. (2015) found that the generic motivations of users of peer-to-peer platforms diverge strongly from those expressed by the developers of these platforms.

    “they found that the generic motivations of the users of peer-to-peer platforms diverge strongly from those expressed by the developers of these platforms.”

    From The illusion of the digital commons: 'False consciousness' in online alternative economies (2017) · cites this paper as Bellotti et al., 2015

Citations

Cites

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Metadata

Authors
Bellotti, V., Ambard, A., Turner, D., Gossmann, C., Demkova, K., & Carroll, J. M.
Affiliations
  • Palo Alto Research Center (US)
  • Pennsylvania State University (US)
ORCID
Venue
Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2015-04-18
Pages
1085-1094
DOI
10.1145/2702123.2702272
OpenAlex
W1996250973
Cited by
246
References
7
Citations by year
2026: 3 · 2025: 11 · 2024: 17 · 2023: 18 · 2022: 19 · 2021: 38 · 2020: 30 · 2019: 32 · 2018: 34 · 2017: 25 · 2016: 15 · 2015: 4
FWCI
87.73
Type
conference paper
Language
en
Open access
closed
Licence
www.acm.org/publications/policies/copyright_policy#Background (vor)
Locations
CHI Conference on Human Factors in Computing Systems (publishedVersion)
Funders
National Science Foundation (IIS-1218544)
Topics
  • Social Sciences › Business, Management and Accounting › Marketing › Sharing Economy and Platforms
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Social Sciences › Business, Management and Accounting › Management Information Systems › FinTech, Crowdfunding, Digital Finance
Keywords
sharing economy, user motivation, motivation model, service design, sustainability, convenience, community building, design implications

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