Cited by 148Usability and User Interface DesignDigital Accessibility for DisabilitiesSpeech and dialogue systems

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What can I say?: addressing user experience challenges of a mobile voice user interface for accessibility

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Corbett, Eric, Weber, Astrid·2016·Proceedings of the 18th International Conference on Human-Computer Interaction with Mobile Devices and Services

DOI 10.1145/2935334.2935386

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Abstract

Voice interactions on mobile phones are most often used to augment or supplement touch based interactions for users' convenience. However, for people with limited hand dexterity caused by various forms of motor-impairments voice interactions can have a significant impact and in some cases even enable independent interaction with a mobile device for the first time. For these users, a Mobile Voice User Interface (M-VUI), which allows for completely hands-free, voice only interaction would provide a high level of accessibility and independence. Implementing such a system requires research to address long standing usability challenges introduced by voice interactions that negatively affect user experience due to difficulty learning and discovering voice commands.

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Authors: Corbett, E., & Weber, A.
Affiliations: Google (United States) (US)
ORCID: Corbett, Eric
Venue: Proceedings of the 18th International Conference on Human-Computer Interaction with Mobile Devices and Services
Publisher: ACM
Published: 2016-09-06
Pages: 72-82
DOI: 10.1145/2935334.2935386
OpenAlex: W2514025902
Cited by: 148
References: 34
Citations by year: 2026: 3 · 2025: 10 · 2024: 22 · 2023: 14 · 2022: 22 · 2021: 26 · 2020: 17 · 2019: 23 · 2018: 10 · 2017: 1
FWCI: 7.71
Type: conference paper
Language: en
Open access: bronze
doi.org
Licence: www.acm.org/publications/policies/copyright_policy#Background (vor)
Locations: International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI) (publishedVersion)
Topics: Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
Keywords: voice interaction, motor impairment, accessibility, touchless interaction, usability problems, user experience, mobile devices

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What can I say?: addressing user experience challenges of a mobile voice user interface for accessibility

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