Cited by 19Social Robot Interaction and HRIHuman-Automation Interaction and SafetyEthics and Social Impacts of AI

Telling autonomous systems what to do

Open access
Werkhoven, Peter, Kester, Leon, Neerincx, Mark·2018·Proceedings of the 36th European Conference on Cognitive Ergonomics

Abstract

Recent progress in Artificial Intelligence, sensing and network technology, robotics, and (cloud) computing has enabled the development of intelligent autonomous machine systems. Telling such autonomous systems "what to do" in a responsible way, is a non-trivial task. For intelligent autonomous machines to function in human society and collaborate with humans, we see three challenges ahead affecting meaningful control of autonomous systems. First, autonomous machines are not yet capable of handling failures and unexpected situations. Providing procedures for all possible failures and situations is unfeasible because the state-action space would explode. Machines should therefore become self-aware (self-assessment, self-management) enabling them to handle unexpected situations when they arise. This is a challenge for the computer science community. Second, in order to keep (meaningful) control, humans come into a new role of providing intelligent autonomous machines with objectives or goal functions (including rules, norms, constraints and moral values), specifying the utility of every possible outcome of actions of autonomous machines. Third, in order to be able to collaborate with humans, autonomous systems will require an understanding of (us) humans (i.e., our social, cognitive, affective and physical behaviors) and the ability to engage in partnership interactions (such as explanations of task performances, and the establishment of joint goals and work agreements). These are new challenges for the cognitive ergonomics community.

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  • Demanding explainability, observability, or transparency may cause AI systems to constrain their potential benefit for human society to what can be understood by humans.

    “In addition, according to Werkhoven et al. (2018) demanding explainability observability, or transparency (Belkom, 2019; van den Bosch et al., 2019) may cause artificial intelligent systems to constrain their potential benefit for human society, to what can be understood by humans.”

    From Human- versus Artificial Intelligence (2021) · cites this paper as Werkhoven et al. (2018)

  • At some point, humans may want to trust that goals can be achieved against less cost and better outcomes when they accept solutions even if they may be less transparent for humans.

    “At some point, humans may want to trust that goals can be achieved against less cost and better outcomes, when we accept solutions even if they may be less transparent for humans (Werkhoven et al., 2018).”

    From Human- versus Artificial Intelligence (2021) · cites this paper as Werkhoven et al., 2018

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Research works printed but not linked: 5

  1. J van Diggelen, H van den Broek, JM Schraagen, and J van der Waa. 2017. An Intelligent Operator Support System for Dynamic Positioning. Int. Conference on Applied Human Factors and Ergonomics, 48-59.
  2. T. Miller. 2017. Explanation in artificial intelligence: Insights from the social sciences. arXiv preprint arXiv:1706.07269 · arXiv
  3. M.A. Neerincx, F. Kaptein, M.A. Van Bekkum, H. Krieger, B. Kiefer, R. Peters, and M. Sapelli. 2016. Ontologies for social, cognitive and affective agent-based support of child's diabetes self-management. In Proc. ECAI 16, 35-38.
  4. J. Van der Waa, J. Van Diggelen, and M.A. Neerincx. 2018. The design and validation of an intuitive certainty measure. Proceedings of IUI 2018 Workshop on Explainable Smart Systems.
  5. J. Van der Waa, M.J. Robeer, J. Van Diggelen, M.J.S. Brinkhuis, and M.A. Neerincx. 2018. Contrastive Explanations with Local Foil Trees. IJCAI 2018 Workshop on Human Interpretability in Machine Learning (WHI).

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Authors
Werkhoven, P., Kester, L., & Neerincx, M.
Affiliations
Netherlands Organisation for Applied Scientific Research (NL)
Venue
Proceedings of the 36th European Conference on Cognitive Ergonomics
Publisher
ACM
Published
2018-09-05
Pages
1-8
OpenAlex
W2887179446
Cited by
19
References
47
Citations by year
2026: 2 · 2024: 1 · 2023: 4 · 2022: 1 · 2021: 3 · 2020: 2 · 2019: 6
FWCI
4.92
Type
conference paper
Language
en
Open access
Locations
  • European Conference on Cognitive Ergonomics (publishedVersion)
  • TNO Repository (submittedVersion)
  • Repository hosted by TU Delft Library (TU Delft) (submittedVersion)
  • Data Archiving and Networked Services (DANS) (submittedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
  • Social Sciences › Psychology › Social Psychology › Human-Automation Interaction and Safety
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
Keywords
autonomous systems, human-automation collaboration, self-awareness, self-management, failure management, moral values, human understanding, cognitive ergonomics, explainable AI

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