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Safe Spaces and Safe Places: Unpacking Technology-Mediated Experiences of Safety and Harm with Transgender People

Scheuerman, Morgan Klaus, Branham, Stacy M., Hamidi, Foad·2018·Proceedings of the ACM on Human-Computer Interaction
DOI 10.1145/3274424
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Abstract

Transgender individuals in the United States face significant threats to interpersonal safety; however, there has as yet been relatively little research in the HCI and CSCW communities to document transgender individuals' experiences of technology-mediated safety and harm. In this study, we interviewed 12 transgender and non-binary individuals to understand how they find, create, and navigate safe spaces using technology. Managing safety was a universal concern for our transgender participants, and they experienced complex manifestations of harm through technology. We found that harmful experiences for trans users could arise as targeted or incidental affronts, as sourced from outsiders or insiders, and as directed against individuals or entire communities.. Notably, some violations implicated technology design, while others tapped broader social dynamics. Reading our findings through the notions of 'space" and 'place," we unpack challenges and opportunities for building safer futures with transfolk, other vulnerable users, and their allies.

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Metadata

Authors
Scheuerman, M. K., Branham, S. M., & Hamidi, F.
Affiliations
University of Maryland, Baltimore County (UMBC), Baltimore, MD, USA
Venue
Proceedings of the ACM on Human-Computer Interaction
Publisher
Association for Computing Machinery (ACM)
Published
2018-11
Volume
2
Issue
CSCW
Pages
1-27
ISSN
2573-0142
DOI
10.1145/3274424
Cited by
219
References
5
Language
en
Licence
www.acm.org/publications/policies/copyright_policy#Background (vor)

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CoChat. (2026). Citation check: Safe Spaces and Safe Places: Unpacking Technology-Mediated Experiences of Safety and Harm with Transgender People. https://app.cochat.ai/papers/10.1145/3274424
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Scheuerman, M. K., Branham, S. M., & Hamidi, F. (2018). Safe Spaces and Safe Places: Unpacking Technology-Mediated Experiences of Safety and Harm with Transgender People. Proceedings of the ACM on Human-Computer Interaction. https://doi.org/10.1145/3274424