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Cited by 449Innovative Human-Technology InteractionUsability and User Interface DesignGender and Technology in Education

Intersectional HCI: Engaging Identity through Gender, Race, and Class

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Schlesinger, Ari, Edwards, W. Keith, Grinter, Rebecca E.·2017·Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems
DOI 10.1145/3025453.3025766
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Abstract

Understanding users becomes increasingly complicated when we grapple with various overlapping attributes of an individual's identity. In this paper we introduce intersectionality as a framework for engaging with the complexity of users' "and authors" "identities", and situating these identities in relation to their contextual surroundings. We conducted a meta-review of identity representation in the CHI proceedings, collecting a corpus of 140 manuscripts on gender, ethnicity, race, class, and sexuality published between 1982-2016. Drawing on this corpus, we analyze how identity is constructed and represented in CHI research to examine intersectionality in a human-computer interaction (HCI) context. We find that previous identity-focused research tends to analyze one facet of identity at a time. Further, research on ethnicity and race lags behind research on gender and socio-economic class. We conclude this paper with recommendations for incorporating intersectionality in HCI research broadly, encouraging clear reporting of context and demographic information, inclusion of author disclosures, and deeper engagement with identity complexities.

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  • CSCW research has identified core concepts such as articulation work, awareness, and coordination.

    “CSCW research has conceptualized the intricacies of cooperative engagements -and identified core concepts such as articulation work [9], [68], awareness [32], [34] and coordination [31].”

    From Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change (2024) · cites this paper as [68]

    The citation to Schlesinger et al. is attached to “articulation work” in the citing sentence. The available passages from the Introduction and Analysis of the Corpus discuss representations of users and identity in HCI, not articulation work as a CSCW concept; searches for articulation work and cooperative work found no passage addressing that point. (LLM, conf=0.76)

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Cited by

Sorted by citations

Authors
Schlesinger, A., Edwards, W. K., & Grinter, R. E.
Affiliations
Georgia Institute of Technology (US)
ORCID
Venue
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2017-05-02
Pages
5412-5427
DOI
10.1145/3025453.3025766
OpenAlex
W2610364475
Cited by
449
References
5
Citations by year
2026: 42 · 2025: 56 · 2024: 58 · 2023: 48 · 2022: 58 · 2021: 59 · 2020: 40 · 2019: 55 · 2018: 27 · 2017: 6
FWCI
26.46
Type
conference paper
Language
en
Open access
Licence
www.acm.org/publications/policies/copyright_policy#Background (vor)
Locations
CHI Conference on Human Factors in Computing Systems (publishedVersion)
Funders
National Science Foundation (DGE-1148903)
Topics
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
  • Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
  • Social Sciences › Gender Studies › Gender and Technology in Education
Keywords
intersectionality, user identity, identity representation, gender, ethnicity, race, socioeconomic class, sexuality, meta-review, demographic reporting, author disclosure

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