Student or educator? Sign up with your school email and get 6 months of Pro free.
Cited by 422

The DOI matches its Crossref record; 19 of the 19 references it cites were found in a registry or an index.

Hedonic and ergonomic quality aspects determine a software's appeal

Open access
Hassenzahl, Mare, Platz, Axel, Burmester, Michael, Lehner, Katrin·2000·Proceedings of the SIGCHI conference on Human Factors in Computing Systems

Abstract

The present study examines the role of subjectively perceived ergonomic quality (e.g. simplicity, controllability) and hedonic quality (e.g. novelty, originality) of a software system in forming a judgement of appeal. A hypothesised research model is presented. The two main research question are: (1) Are ergonomic and hedonic quality subjectively different quality aspects that can be independently perceived by the users? and (2) Is the judgement of appeal formed by combining and weighting ergonomic and hedonic quality and which weights are assigned?

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1145/332040.332432

Cites

19 of 19 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Show all 19 references

Cited by

See all 422

Metadata

Authors
Hassenzahl, M., Platz, A., Burmester, M., & Lehner, K.
Venue
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Publisher
ACM
Published
2000-04
Pages
201-208
OpenAlex
W1984274464
Cited by
422
References
19
FWCI
6.18
Type
conference paper
Language
en
Open access
bronze

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: Hedonic and ergonomic quality aspects determine a software's appeal. https://app.cochat.ai/papers/10.1145/332040.332432
The paper
Hassenzahl, M., Platz, A., Burmester, M., & Lehner, K. (2000). Hedonic and ergonomic quality aspects determine a software's appeal. Proceedings of the SIGCHI conference on Human Factors in Computing Systems. https://doi.org/10.1145/332040.332432

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.