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What Makes a Dark Pattern... Dark?: Design Attributes, Normative Considerations, and Measurement Methods

Open access
Mathur, Arunesh, Kshirsagar, Mihir, Mayer, Jonathan·2021·Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

Abstract

There is a rapidly growing literature on dark patterns, user interface designs—typically related to shopping or privacy—that researchers deem problematic. Recent work has been predominantly descriptive, documenting and categorizing objectionable user interfaces. These contributions have been invaluable in highlighting specific designs for researchers and policymakers. But the current literature lacks a conceptual foundation: What makes a user interface a dark pattern? Why are certain designs problematic for users or society?

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Cited by

Metadata

Authors
Mathur, A., Kshirsagar, M., & Mayer, J.
Venue
Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2021-05-06
Pages
1-18
OpenAlex
W3163081133
Cited by
331
References
6
FWCI
31.99
Type
conference paper
Language
en
Open access
green

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