Cited by 45Museums and Cultural HeritageEducational Games and GamificationInnovative Human-Technology Interaction

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Improving Children's Cultural Heritage Experience Using Game-based Learning at a Living Museum

Othman, Mohd Kamal, Aman, Shaziti, Anuar, Nurfarahani Norman, Ahmad, Ikram·2021·Journal on Computing and Cultural Heritage

Abstract

This empirical study was conducted to design, develop, and evaluate children's experiences with a game-based mobile guide (GBMG) application at Sarawak Cultural Village (SCV). The Interaction Design lifecycle model was used for the systematic development of the GBMG application. A total of 45 children took part in this study who were divided into two groups: a paper-based pamphlet and GBMG application group. The Museum Experience Scale were used to evaluate the overall experience with the GBMG application in this study. Results showed that the children in the mobile-based groups have a higher mean for the four dimensions of MES, although the difference is only significant for the emotional connection dimension. This study shows that the game-based mobile guide application did not significantly improve children's museum experience at SCV except for their emotional connection. Additional findings from the Heuristic Evaluation with six Human-Computer Interaction experts offered a deeper understanding of why the GBMG did not improve the children's visitor experience at SCV. The outcome of this study contributes to the research field of game-based mobile applications to enhance children's experiences at living museums with several issues raised for further research.

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    BackgroundInfluential
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    Tractinsky, N., Katz, A. S., & Ikar, D. (2000) · Interacting with Computers · doi:10.1016/s0953-5438(00)00031-x · Cited by 1,376

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Sorted by citations

Metadata

Authors
Othman, M. K., Aman, S., Anuar, N. N., & Ahmad, I.
Affiliations
Universiti Malaysia Sarawak (MY)
Venue
Journal on Computing and Cultural Heritage
Published
2021-07
Volume
14
Issue
3
Pages
1-24
ISSN
  • 1556-4711 (ISSN-L)
  • 1556-4673
OpenAlex
W3181897662
Cited by
45
References
2
Citations by year
2026: 6 · 2025: 10 · 2024: 15 · 2023: 6 · 2022: 8
FWCI
58.46
Type
journal article
Language
en
Open access
closed
Locations
Journal on Computing and Cultural Heritage (publishedVersion)
Funders
Universiti Malaysia Sarawak (F04(S148)/1128/2014(13) and F04/SpMYRA/1692/2018)
Topics
  • Social Sciences › Arts and Humanities › Museology › Museums and Cultural Heritage
  • Social Sciences › Psychology › Developmental and Educational Psychology › Educational Games and Gamification
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
Keywords
game-based learning, living museum, heritage education, emotional connection, heuristic evaluation, museum visitor experience

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