Cited by 64Artificial Intelligence ApplicationsDigital Media and Visual ArtInformation Systems Theories and Implementation

Generative AI in the Wild: Prospects, Challenges, and Strategies

Open access
Sun, Yuan, Jang, Eunchae, Ma, Fenglong, Wang, Ting·2024·Proceedings of the CHI Conference on Human Factors in Computing Systems

Abstract

Propelled by their remarkable capabilities to generate novel and engaging content, Generative Artificial Intelligence (GenAI) technologies are disrupting traditional workflows in many industries. While prior research has examined GenAI from a techno-centric perspective, there is still a lack of understanding about how users perceive and utilize GenAI in real-world scenarios. To bridge this gap, we conducted semi-structured interviews with (N = 18) GenAI users in creative industries, investigating the human-GenAI co-creation process within a holistic LUA (Learning, Using and Assessing) framework. Our study uncovered an intriguingly complex landscape: Prospects – GenAI greatly fosters the co-creation between human expertise and GenAI capabilities, profoundly transforming creative workflows; Challenges – Meanwhile, users face substantial uncertainties and complexities arising from resource availability, tool usability, and regulatory compliance; Strategies – In response, users actively devise various strategies to overcome many of such challenges. Our study reveals key implications for the design of future GenAI tools.

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Authors
Sun, Y., Jang, E., Ma, F., & Wang, T.
Affiliations
  • University of Florida (US)
  • Pennsylvania State University (US)
  • Stony Brook University (US)
Venue
Proceedings of the CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2024-05-11
Pages
1-16
OpenAlex
W4394591980
Cited by
64
References
60
Citations by year
2026: 25 · 2025: 36 · 2024: 3
FWCI
18.89
Type
conference paper
Language
en
Open access
Locations
  • CHI Conference on Human Factors in Computing Systems (publishedVersion)
  • arXiv (Cornell University) (submittedVersion)
  • arXiv (Cornell University)
Funders
NSF (National Science Foundation) (2212323, 1951729, 1953893)
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Artificial Intelligence Applications
  • Physical Sciences › Computer Science › Computer Graphics and Computer-Aided Design › Digital Media and Visual Art
  • Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
Keywords
generative AI, human-AI co-creation, creative industries, creative workflows, user perceptions of AI, regulatory compliance, resource constraints, AI tool design

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