The DOI matches its Crossref record; 181 of the 181 references it cites were found in a registry or an index.
Positive Emotions at Work
Open accessAbstract
Positive organizational scholarship has led to a growing interest in the critical role of positive emotions for the lives of both workers and organizations. We review and integrate the different perspectives on positive emotions (i.e., positive valence, positive emotion regulation strategies, and positive adaptive function) and the four main mechanisms (i.e., cognition, affect, behavior, and physiology) that lead to positive organizational outcomes. There is growing evidence that positive emotions influence variables vital for workplace success such as positive beliefs, creativity, work engagement, positive coping, health, teamwork and collaboration, customer satisfaction, leadership, and performance. We additionally review dynamic features of positive emotions (i.e., intraindividual variability, reactivity, inertia, cycles, feedback loops) and their relation to psychological and work outcomes. Finally, we discuss additional questions and future directions for consideration.
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“Recent work has further highlighted that positive group affect may have nonlinear or context-dependent effects, strengthening cohesion or performance in some circumstances while impairing analytical rigor or dissent in others (Diener et al., 2020).”
From The Groupfeel syndrome: a theory of a counterproductive group emotion (2026) · cites this paper as Diener et al., 2020
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Teachers' well-being and job satisfaction: the important role of positive emotions in the workplace
Dreer, B. (2024) · Educational Studies · doi:10.1080/03055698.2021.1940872 · Cited by 233
A review on health and well‐being at work: More than stressors and strains
Sonnentag, S., Tay, L., & Nesher Shoshan, H. (2023) · Personnel Psychology · doi:10.1111/peps.12572 · Cited by 212
Self-citationA multi-country test of brief reappraisal interventions on emotions during the COVID-19 pandemic
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Emotion in Organizations: Theory and Research
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A global test of brief reappraisal interventions on emotions during the COVID-19 pandemicPreprint
Wang, K., Goldenberg, A., Dorison, C. A., Miller, J. K., Uusberg, A., Lerner, J. S., Gross, J. J., Marcu, G. M., Рафиковна, А. Е., Adamkovic, M., et al. (2020) · PsyArXiv (OSF Preprints) · doi:10.31234/osf.io/m4gpq · Cited by 100
Metadata
- Authors
- Diener, E., Thapa, S., & Tay, L.
- Affiliations
- University of Illinois Urbana-Champaign (US)
- Purdue University West Lafayette (US)
- Venue
- Annual Review of Organizational Psychology and Organizational Behavior
- Publisher
- Annual Reviews
- Published
- 2020-01-21
- Volume
- 7
- Issue
- 1
- Pages
- 451-477
- ISSN
- 2327-0608 (ISSN-L)
- 2327-0616
- OpenAlex
- W2985728577
- Cited by
- 373
- References
- 181
- Citations by year
- 2026: 45 · 2025: 96 · 2024: 55 · 2023: 70 · 2022: 51 · 2021: 43 · 2020: 13
- FWCI
- 4.94
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Annual Review of Organizational Psychology and Organizational Behavior (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Psychology › Social Psychology › Psychological Well-being and Life Satisfaction
- Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
- Keywords
- positive emotions, positive valence, emotion regulation, work engagement, creativity, positive coping, employee health, teamwork, customer satisfaction, leadership, employee performance, within-person variability, emotional reactivity, emotional inertia, feedback loops
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