The DOI matches its Crossref record; 13 of the 13 references it cites were found in a registry or an index.
Blocking Learner Error States in a Training-Wheels System
Abstract
Some of the most troubling problems for users of computer equipment arise in the getting started stage. A “training-wheels” system was designed for a commercial word processor in which system functions that new users typically do not need, but which can be springboards for errors and confusions, were disabled. The training-wheels word processor improved learning efficiency in two experiments, one of which examined learning by doing and the other, learning by the book.
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“Novice users were able to accomplish tasks significantly faster and with significantly fewer errors than novice users using the full version [Carroll & Carrithers, 1984].”
From A field evaluation of an adaptable two-interface design for feature-rich software (2007) · cites this paper as Carroll & Carrithers, 1984
In the citing paper
“Our participants certainly did not perceive that minimalist interfaces provide scaffolding for learning; we saw no general perception of a Training Wheels effect [Carroll & Carrithers, 1984].”
From A field evaluation of an adaptable two-interface design for feature-rich software (2007) · cites this paper as Carroll & Carrithers, 1984
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Metadata
- Authors
- Carroll, J. M., & Carrithers, C.
- Affiliations
- IBM Research - Thomas J. Watson Research Center (US)
- Columbia University (US)
- ORCID
- Carroll, John M.
- Venue
- Human Factors: The Journal of the Human Factors and Ergonomics Society
- Publisher
- SAGE Publications
- Published
- 1984-08
- Volume
- 26
- Issue
- 4
- Pages
- 377-389
- ISSN
- 0018-7208 (ISSN-L)
- 1547-8181
- OpenAlex
- W2553709183
- Cited by
- 132
- References
- 13
- Citations by year
- 2025: 1 · 2024: 1 · 2022: 1 · 2019: 1 · 2018: 1 · 2015: 1 · 2014: 2 · 2013: 2 · 2012: 5
- FWCI
- 7.67
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Human Factors The Journal of the Human Factors and Ergonomics Society (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Social Sciences › Human Factors and Ergonomics › Human-Automation Interaction and Safety
- Social Sciences › Psychology › Applied Psychology › Human Resource Development and Performance Evaluation
- Keywords
- word processing software, novice users, getting started, learning efficiency, hands-on learning, learning from instruction, user interface design
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