Cited by 2,027Emotional Intelligence and PerformanceLeadership and Management in OrganizationsEgo Development and Educational Practices

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Emotions and Leadership: The Role of Emotional Intelligence

George, Jennifer M.·2000·Human Relations

DOI 10.1177/0018726700538001

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Abstract

This paper suggests that feelings (moods and emotions) play a central role in the leadership process. More specifically, it is proposed that emotional intelligence, the ability to understand and manage moods and emotions in the self and others, contributes to effective leadership in organizations. Four major aspects of emotional intelligence, the appraisal and expression of emotion, the use of emotion to enhance cognitive processes and decision making, knowledge about emotions, and management of emotions, are described. Then, I propose how emotional intelligence contributes to effective leadership by focusing on five essential elements of leader effectiveness: development of collective goals and objectives; instilling in others an appreciation of the importance of work activities; generating and maintaining enthusiasm, confidence, optimism, cooperation, and trust; encouraging flexibility in decision making and change; and establishing and maintaining a meaningful identity for an organization.

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Authors: George, J. M.
Affiliations: Rice University (US)
Corresponding author: George, Jennifer M.
Venue: Human Relations
Publisher: SAGE Publications
Published: 2000-08
Volume: 53
Issue: 8
Pages: 1027-1055
ISSN: 0018-7267 (ISSN-L)
1741-282X
DOI: 10.1177/0018726700538001
OpenAlex: W2099320320
Cited by: 2,027
References: 158
Citations by year: 2026: 48 · 2025: 66 · 2024: 78 · 2023: 114 · 2022: 98 · 2021: 119 · 2020: 120 · 2019: 107 · 2018: 90 · 2017: 100 · 2016: 104 · 2015: 127 · 2014: 119 · 2013: 89 · 2012: 113
FWCI: 23.13
Type: journal article
Language: en
Open access: closed
Licence: journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations: Human Relations (publishedVersion)
Topics: Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
Social Sciences › Psychology › Developmental and Educational Psychology › Ego Development and Educational Practices
Keywords: emotional intelligence, leadership, emotions, mood, emotional management, emotional decision-making, leadership effectiveness, organizational identity, trust, organizational change, collective goals

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Emotions and Leadership: The Role of Emotional Intelligence

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