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Cited by 2,027Emotional Intelligence and PerformanceLeadership and Management in OrganizationsEgo Development and Educational Practices

The DOI matches its Crossref record; 154 of the 158 references it cites were found in a registry or an index.

Emotions and Leadership: The Role of Emotional Intelligence

George, Jennifer M.·2000·Human Relations
DOI 10.1177/0018726700538001
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Abstract

This paper suggests that feelings (moods and emotions) play a central role in the leadership process. More specifically, it is proposed that emotional intelligence, the ability to understand and manage moods and emotions in the self and others, contributes to effective leadership in organizations. Four major aspects of emotional intelligence, the appraisal and expression of emotion, the use of emotion to enhance cognitive processes and decision making, knowledge about emotions, and management of emotions, are described. Then, I propose how emotional intelligence contributes to effective leadership by focusing on five essential elements of leader effectiveness: development of collective goals and objectives; instilling in others an appreciation of the importance of work activities; generating and maintaining enthusiasm, confidence, optimism, cooperation, and trust; encouraging flexibility in decision making and change; and establishing and maintaining a meaningful identity for an organization.

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Crossref · 10.1177/0018726700538001

Cites

154 of 154 references verified0 citation errors · 0 not checkable

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Citations

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Show all 158 references

Research works printed but not linked: 30

  1. Damasio, A.R., 1994, Descartes' error
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  3. Fiedler, K., 1991, Emotion and social judgments, 83
  4. Fiedler, R.E., 1994, Key reviews in managerial psychology, 97
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  9. 10.1037/0003-066X.43.5.349 · DOI
  10. 10.5465/amr.1998.192958 · DOI · Paper page
  11. George, J.M., 1996, Research in organizational behavior, 75
  12. Goleman, D., 1995, Emotional intelligence
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  14. Isen, A.M., 1991, Research in organizational behavior, 1
  15. 10.1037/0022-3514.36.1.1 · DOI
  16. 10.5465/amr.1998.926625 · DOI · Paper page
  17. Kanter, R.M., 1983, The change masters
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  20. Lindholm, C., 1990, Charisma
  21. Mayer, J.D., 1997, Multifactor Emotional Intelligence Scale
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  23. Meindl, J.R., 1990, Research in organizational behavior, 159
  24. Meindl, J.R., 1993, Social psychology in organizations, 89
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  27. Schwarz, N., 1991, Emotion and social judgements, 55
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  30. Van Maanen, J., 1989, Research in Organizational Behavior, 43

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Metadata

Authors
George, J. M.
Affiliations
Rice University (US)
Corresponding author
George, Jennifer M.
Venue
Human Relations
Publisher
SAGE Publications
Published
2000-08
Volume
53
Issue
8
Pages
1027-1055
ISSN
  • 0018-7267 (ISSN-L)
  • 1741-282X
DOI
10.1177/0018726700538001
OpenAlex
W2099320320
Cited by
2,027
References
158
Citations by year
2026: 48 · 2025: 66 · 2024: 78 · 2023: 114 · 2022: 98 · 2021: 119 · 2020: 120 · 2019: 107 · 2018: 90 · 2017: 100 · 2016: 104 · 2015: 127 · 2014: 119 · 2013: 89 · 2012: 113
FWCI
23.13
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations
Human Relations (publishedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
  • Social Sciences › Psychology › Developmental and Educational Psychology › Ego Development and Educational Practices
Keywords
emotional intelligence, leadership, emotions, mood, emotional management, emotional decision-making, leadership effectiveness, organizational identity, trust, organizational change, collective goals

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