The DOI matches its Crossref record; 25 of the 25 references it cites were found in a registry or an index.
The Strategic Management of Corporate Change
Abstract
To investigate the controversy between universal and contingent approaches to corporate change, a study was undertaken of 13 service sector organizations. The study used the Dunphy/Stace contingency model of organizational change strategies, developing measures to place the organizations within the model. Results indicate that universal models of change management are inadequate to describe the diversity of approaches actually used by these organizations. In particular, the traditional Organizational Development model is unrepresentative of how change in many contemporary organizations is actually made. The traditional OD model prescribes incremental change combined with a participative management style but most organizations in the study made rapid transformative change using a directive leadership style. The OD model is also inadequate as a prescriptive model because very different change strategies, some dramatically different from OD, resulted in successful financial performance. Four case studies are presented to illustrate how each of the major contingencies in the model can operate to create effective organizational performance.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Workers are managed and directed through reasons they are not provided with, preventing collaborative or even consultative leadership styles, substituting a directive or even coercive one in its place (Dunphy and Stace 1993).”
From Artificial intelligence and work: a critical review of recent research from the social sciences (2024) · cites this paper as Dunphy and Stace 1993
Citations
Cites
The External Control of Organizations: A Resource Dependence Perspective.
Stern, R. N., Pfeffer, J., & Salancik, G. (1979) · Contemporary Sociology A Journal of Reviews · doi:10.2307/2065200 · Cited by 17,152
External Control of Organizations: Resource Dependence Perspective
Miner, J. B. (2011) · Routledge eBooks · doi:10.4324/9781315701967-54 · Cited by 14,229
Organizational Culture and Leadership: A Dynamic View
Schein, E. H. (1985) · Jossey-Bass Publishers eBooks · Cited by 2,009
Strategies for Change: Logical Incrementalism
McCann, J. E., & Quinn, J. B. (1982) · Academy of Management Review · doi:10.2307/257320 · Cited by 1,497
House, R. J., Miller, D., & Friesen, P. H. (1984) · Academy of Management Review · doi:10.2307/258499 · Cited by 1,436
Strategies for change: Logical incrementalism
Hussey, D. E. (1981) · Long Range Planning · doi:10.1016/0024-6301(81)90134-5 · Cited by 1,179
Challenging strategic planning assumptions
Mason, R. O. (1981) · Cited by 1,077
Thriving on Chaos: Handbook for a Management Revolution
Peters, T. F., & Rodabaugh, K. (1988) · The Journal of Continuing Higher Education · doi:10.1080/07377366.1988.10401142 · Cited by 983
Managing Change for Competitive Success
Jelinek, M., Pettigrew, A., & Whipp, R. (1993) · Academy of Management Review · doi:10.2307/258910 · Cited by 951
Haveman, H. A. (1992) · Administrative Science Quarterly · doi:10.2307/2393533 · Cited by 713
The Challenge of Organizational Change: How Companies Experience It and Leaders Guide It.
Wright, R., Kanter, R. M., Stein, B. A., & Jick, T. D. (1993) · Contemporary Sociology A Journal of Reviews · doi:10.2307/2074647 · Cited by 651
Managing change for competitive success
Jönsson, S. (1992) · Scandinavian Journal of Management · doi:10.1016/0956-5221(92)90007-2 · Cited by 526
Managing Organizational Transitions
Ford, J. D., Kimberly, J. R., & Quinn, R. E. (1985) · Academy of Management Review · doi:10.2307/258142 · Cited by 356
Organization Change and Development
Beer, M., & Walton, A. E. (1987) · Annual Review of Psychology · doi:10.1146/annurev.ps.38.020187.002011 · Cited by 342
Organization Development and Transformation
Porras, J. I., & Silvers, R. C. (1991) · Annual Review of Psychology · doi:10.1146/annurev.ps.42.020191.000411 · Cited by 314
Transformational and Coercive Strategies for Planned Organizational Change: Beyond the O.D. Model
Dunphy, D. C., & Stace, D. A. (1988) · Organization Studies · doi:10.1177/017084068800900302 · Cited by 287
Self-citationParticipative management is an ethical imperative
Sashkin, M. (1984) · Organizational Dynamics · doi:10.1016/0090-2616(84)90008-1 · Cited by 250
EVOLUTION AND REVOLUTION: A QUANTUM VIEW OF STRUCTURAL CHANGE IN ORGANIZATIONS
Miller, D. L. (1982) · Journal of Management Studies · doi:10.1111/j.1467-6486.1982.tb00064.x · Cited by 220
(2009) · Georgetown University Press eBooks · doi:10.2307/j.ctt2tt7dk.10 · Cited by 114
The Case for Directive Leadership
Muczyk, J. P., & Reimann, B. C. (1987) · Academy of Management Perspectives · doi:10.5465/ame.1987.4275646 · Cited by 98
Research in Organizational Change and Development
(2015) · Research in organizational change and development · doi:10.1108/s0897-301620150000023011 · Cited by 90
Research in Organizational Change and Development, Vol. 1.
Moore, M. L., Woodman, R. W., & Pasmore, W. A. (1989) · Administrative Science Quarterly · doi:10.2307/2393164 · Cited by 80
Organizational Change and Development
York, K. M. (2010) · Sage eBooks · doi:10.4135/9781452274959.n11 · Cited by 70
Harris, P. R. (1985) · Jossey-Bass eBooks · Cited by 30
Yousef, F. S. (1986) · International Journal of Intercultural Relations · doi:10.1016/0147-1767(86)90025-8 · Cited by 21
Research works printed but not linked: 4
- BARTUNEK, J. M., 1988, Research in Organizational Change and Development, 2, 97
- ELDON, M., 1987, Journal of Applied Behavioral Science, 23, 339
- GOLEMBIEWSKI, R. T., 1979, Approaches to planned change Parts I & II
- KANTER, R. M., 1983, The change masters: Innovation and entrepreneurship ill the American corporation
Cited by
Sorted by citations
Organisational change management: A critical review
By, R. T. (2005) · Journal of Change Management · doi:10.1080/14697010500359250 · Cited by 1,232
Kurt Lewin and the Planned Approach to Change: A Re‐appraisal
Burnes, B. (2004) · Journal of Management Studies · doi:10.1111/j.1467-6486.2004.00463.x · Cited by 1,122
The CanMEDS initiative: implementing an outcomes-based framework of physician competencies
Frank, J. R., & Danoff, D. S. (2007) · Medical Teacher · doi:10.1080/01421590701746983 · Cited by 1,005
Ensley, M. D., Hmieleski, K. M., & Pearce, C. L. (2006) · The Leadership Quarterly · doi:10.1016/j.leaqua.2006.02.002 · Cited by 820
Complexity theories and organizational change
Burnes, B. (2005) · International Journal of Management Reviews · doi:10.1111/j.1468-2370.2005.00107.x · Cited by 489
Metadata
- Authors
- Dunphy, D., & Stace, D.
- Affiliations
- UNSW Sydney (AU)
- Principal, Stace Management Networks Pty Ltd
- Venue
- Human Relations
- Publisher
- SAGE Publications
- Published
- 1993-08
- Volume
- 46
- Issue
- 8
- Pages
- 905-920
- ISSN
- 0018-7267 (ISSN-L)
- 1741-282X
- OpenAlex
- W2137295086
- Cited by
- 371
- References
- 25
- Citations by year
- 2026: 13 · 2025: 6 · 2024: 8 · 2023: 17 · 2022: 12 · 2021: 12 · 2020: 16 · 2019: 16 · 2018: 8 · 2017: 15 · 2016: 21 · 2015: 23 · 2014: 21 · 2013: 25 · 2012: 15
- FWCI
- 6.01
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Human Relations (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Change and Leadership
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Management and Change
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Appreciative Inquiry and Organizational Change
- Keywords
- organizational change, contingency theory, organizational development model, service sector organizations, transformative change, incremental change, participatory management, directive leadership, change strategies, financial performance
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review