The DOI matches its Crossref record; 43 of the 43 references it cites were found in a registry or an index.
Market Orientation: Antecedents and Consequences
Abstract
This research addresses three questions: (1) Why are some organizations more market-oriented than others? (2) What effect does a market orientation have on employees and business performance? (3) Does the linkage between a market orientation and business performance depend on the environmental context? The findings from two national samples suggest that a market orientation is related to top management emphasis on the orientation, risk aversion of top managers, interdepartmental conflict and connectedness, centralization, and reward system orientation. Furthermore, the findings suggest that a market orientation is related to overall (judgmental) business performance (but not market share), employees’ organizational commitment, and esprit de corps. Finally, the linkage between a market orientation and performance appears to be robust across environmental contexts that are characterized by varying degrees of market turbulence, competitive intensity, and technological turbulence.
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Sorted by citations
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Metadata
- Authors
- Jaworski, B. J., & Kohli, A. K.
- Affiliations
- Harvard University (US)
- The University of Texas at Austin (US)
- Venue
- Journal of Marketing
- Publisher
- SAGE Publications
- Published
- 1993-07
- Volume
- 57
- Issue
- 3
- Pages
- 53-70
- ISSN
- 0022-2429 (ISSN-L)
- 1547-7185
- OpenAlex
- W4238485280
- Cited by
- 4,343
- References
- 43
- Citations by year
- 2026: 218 · 2025: 238 · 2024: 235 · 2023: 284 · 2022: 327 · 2021: 330 · 2020: 344 · 2019: 329 · 2018: 230 · 2017: 160 · 2016: 147 · 2015: 118 · 2014: 136 · 2013: 146 · 2012: 133
- FWCI
- 54.47
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Marketing (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Social Sciences › Business, Management and Accounting › Marketing › Marketing and Advertising Strategies
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Strategy and Culture
- Keywords
- market orientation, organizational behavior, firm performance, organizational commitment, team spirit, interdepartmental conflict, organizational centralization, reward systems, environmental context, market turbulence, competitive intensity, technological turbulence, market share
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