The DOI matches its Crossref record; 74 of the 75 references it cites were found in a registry or an index.
Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination
Abstract
Research on market orientation and organizational learning addresses how organizations adapt to their environments and develop competitive advantage. A significant void exists in current models of market orientation because none of the frameworks incorporates constructs related to innovation. The authors present a conceptual framework for incorporating constructs that pertain to innovation in market orientation research. Some of the critical relationships in this conceptual framework are tested among a sample of 9648 employees from 56 organizations in a large agency of the U.S. federal government. The results indicate that higher levels of innovativeness in the firms’ culture are associated with a greater capacity for adaptation and innovation (number of innovations successfully implemented). In addition, higher levels of innovativeness are associated with cultures that emphasize learning, development, and participative decision making. The authors make recommendations for incorporating constructs related to innovation into research on market orientation and organizational learning.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Firms interested in innovating will focus on activities that improve their capacity to do so (Hurley & Hult, 1998).”
From Digitalization, business models, and SMEs: How do business model innovation practices improve performance of digitalizing SMEs? (2019) · cites this paper as Hurley & Hult, 1998
In the citing paper
“Innovativeness orientation can have a positive effect on business performance as innovativeness translates into development of competitive advantage (Hult et al., 2004;Hurley & Hult, 1998).”
From Digitalization, business models, and SMEs: How do business model innovation practices improve performance of digitalizing SMEs? (2019) · cites this paper as Hurley & Hult, 1998
In the citing paper
“In general, the resources and characteristics of the firm have been shown to influence the capacity dimension of innovativeness (Hurley & Hult, 1998).”
From Digitalization, business models, and SMEs: How do business model innovation practices improve performance of digitalizing SMEs? (2019) · cites this paper as Hurley & Hult, 1998
Citations
Cites
(1994) · Journal of the American Dietetic Association · doi:10.1016/0002-8223(94)92216-0 · Cited by 46,726
Absorptive Capacity: A New Perspective on Learning and Innovation
Cohen, W. M., & Levinthal, D. A. (1990) · Administrative Science Quarterly · doi:10.2307/2393553 · Cited by 35,728
Armstrong, J. S., & Georgoff, D. M. (1988) · International Journal of Forecasting · doi:10.1016/0169-2070(88)90019-2 · Cited by 18,339
Organizational culture and leadership
(1993) · Long Range Planning · doi:10.1016/0024-6301(93)90120-5 · Cited by 16,530
Organizational Learning: A Theory of Action Perspective
Argyris, C., & Schön, D. A. (1997) · Reis · doi:10.2307/40183951 · Cited by 11,113
Clarifying the Entrepreneurial Orientation Construct and Linking It to Performance
Lumpkin, G. T., & Dess, G. G. (1996) · The Academy of Management Review · doi:10.5465/amr.1996.9602161568 · Cited by 10,159
The Effect of a Market Orientation on Business Profitability
Narver, J. C., & Slater, S. F. (1990) · Journal of Marketing · doi:10.2307/1251757 · Cited by 9,917
Organizational Culture and Leadership
Tierney, W. G., & Schein, E. H. (1986) · Academy of Management Review · doi:10.2307/258322 · Cited by 9,614
Market Orientation: The Construct, Research Propositions, and Managerial Implications
Kohli, A. K., & Jaworski, B. J. (1990) · Journal of Marketing · doi:10.2307/1251866 · Cited by 9,397
Organizational learning: The contributing processes and the literatures
Huber, G. P. (1991) · Organization Science · doi:10.1287/orsc.2.1.88 · Cited by 8,072
Research works printed but not linked: 17
- 10.5465/amr.1995.9507312922 · DOI · Paper page
- Burke W. Warner, 1989, “Culture Instrument,”
- Burns Tom, 1961, The Management of Innovation.
- Deshpandé Rohit, 1996, Report #96–125
- Deshpandé Rohit, 1989, Journal of Marketing, 47, 101
- 10.5465/amr.1985.4279103 · DOI · Paper page
- Haeckel Stephan H., 1995, Planning Forum, 23, 6
- Kanter Rosabeth Moss, 1983, The Change Masters: Innovation for Productivity in the American Corporation.
- Kimberly John, 1981, Handbook of Organization Design
- 10.1177/002224299005400201 · DOI
- Marquis Donald G., 1972, Managing Advancing Technology, 35
- 10.1177/002224299205600405 · DOI
- 10.1177/002224299005400403 · DOI
- Rogers Everett M., 1983, The Diffusion of Innovation
- Senge Peter M., 1990, Sloan Management Review, 32, 7
- 10.1177/002224299405800104 · DOI
- 10.1177/002224299505900306 · DOI
Cited by
Sorted by citations
Items 701–800 of 1,004
Mullins, R. R., Agnihotri, R., & Hall, Z. R. (2019) · Journal of Service Research · doi:10.1177/1094670519883344 · Cited by 82
Yu, W., Chávez, R., Jacobs, M. A., & Wong, C. Y. (2022) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2022.3156531 · Cited by 80
Abid, N., Dowling, M. J., Ceci, F., & Aftab, J. (2023) · Business Strategy and the Environment · doi:10.1002/bse.3451 · Cited by 85
Storey, C., & Hughes, M. (2013) · European Journal of Marketing · doi:10.1108/03090561311306903 · Cited by 80
E-business and fast growth SMEs
Bi, R., Davison, R. M., & Smyrnios, K. X. (2016) · Small Business Economics · doi:10.1007/s11187-016-9788-8 · Cited by 101
Gölgeci̇, İ., Assadinia, S., Kuivalainen, O., & Larimo, J. A. (2019) · International Business Review · doi:10.1016/j.ibusrev.2019.101593 · Cited by 90
Key drivers of innovation capability in hotels: implications on performance
Pascual-Fernández, P., Vijande, M. L. S., Sánchez, J. Á. L., & Molina, A. (2020) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2020.102825 · Cited by 99
Strategic marketing and business performance: A study in three European ‘engineering countries’
Jaakkola, M., Möller, K., Parvinen, P. M. T., Evanschitzky, H., & Mühlbacher, H. (2010) · Industrial Marketing Management · doi:10.1016/j.indmarman.2010.06.005 · Cited by 78
Open Innovation Climate Measure: The Introduction of a Validated Scale
Wikhamn, B. R., & Wikhamn, W. (2011) · Creativity and Innovation Management · doi:10.1111/j.1467-8691.2011.00611.x · Cited by 78
Corporate mindset of innovating firms: Influences on new product performance
Talke, K. S. S. (2007) · Journal of Engineering and Technology Management · doi:10.1016/j.jengtecman.2007.01.005 · Cited by 78
Learning Orientation and Market Orientation as Catalysts for Innovation in Nonprofit Organizations
Choi, S. (2012) · Nonprofit and Voluntary Sector Quarterly · doi:10.1177/0899764012465491 · Cited by 78
The role of organizational learning in stakeholder marketing
Mena, J. A., & Chabowski, B. R. (2015) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-015-0442-9 · Cited by 83
Creating a market-oriented product innovation process: A contingency approach
Kok, R. A. W., & Biemans, W. G. (2009) · Technovation · doi:10.1016/j.technovation.2008.12.004 · Cited by 77
Freixanet, J., Rialp, A., & Churakova, I. Y. (2019) · Journal of Small Business Management · doi:10.1111/jsbm.12510 · Cited by 77
Friend me: which factors influence top global brands participation in social network sites
Araujo, T., & Neijens, P. C. (2012) · Internet Research · doi:10.1108/10662241211271581 · Cited by 76
A Review of Global Competitiveness Research: Past Advances and Future Directions
Chabowski, B. R., & Mena, J. A. (2017) · Journal of International Marketing · doi:10.1509/jim.16.0053 · Cited by 83
Lin, J., Luo, Z., & Luo, X. R. (2019) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2019.10.010 · Cited by 85
Lo, M. F., & Tian, F. (2019) · Higher Education Quarterly · doi:10.1111/hequ.12244 · Cited by 76
Transformational Leadership and Organizational Performance
Arif, S., & Akram, A. (2018) · SEISENSE Journal of Management · doi:10.33215/sjom.v1i3.28 · Cited by 128
Market orientation, product innovation and export performance: evidence from Chinese manufacturers
Zhang, J., & Zhu, M. (2015) · Journal of Strategic Marketing · doi:10.1080/0965254x.2015.1052538 · Cited by 76
Ndubisi, N. O., & Agarwal, J. (2014) · Journal of Business and Industrial Marketing · doi:10.1108/jbim-07-2013-0146 · Cited by 76
Encouraging innovation in business relationships—A research note
Mooi, E., & Frambach, R. T. (2011) · Journal of Business Research · doi:10.1016/j.jbusres.2011.03.016 · Cited by 76
Chen, H. L., & Hsu, C.-H. (2011) · Service Industries Journal · doi:10.1080/02642069.2011.622372 · Cited by 77
Organizational learning, innovation, and performance in KIBS
Vijande, M. L. S., Sánchez, J. Á. L., & Mieres, C. G. (2012) · Journal of Management & Organization · doi:10.5172/jmo.2012.18.6.870 · Cited by 86
Clercq, D. D., Thongpapanl, N., & Voronov, M. (2015) · Journal of Business Ethics · doi:10.1007/s10551-015-3004-7 · Cited by 75
Zuo, L., Fisher, G. J., & Yang, Z. G. O. (2019) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-019-00633-1 · Cited by 75
Qader, A. A., Zhang, J., Ashraf, S. F., Syed, N., Omhand, K., & Nazir, M. (2022) · Sustainability · doi:10.3390/su14042219 · Cited by 99
DEFINITION OF INNOVATION REVISITED: AN EMPIRICAL STUDY ON INDIAN INFORMATION TECHNOLOGY INDUSTRY
Goswami, S., & MATHEW, M. (2005) · International Journal of Innovation Management · doi:10.1142/s1363919605001307 · Cited by 75
Tsou, H., Chen, J., & Liao, W.-H. (2014) · Journal of Business and Industrial Marketing · doi:10.1108/jbim-09-2011-0128 · Cited by 78
Relative CEO Underpayment and CEO Behaviour Towards R&D Spending
Fong, E. A. (2009) · Journal of Management Studies · doi:10.1111/j.1467-6486.2009.00861.x · Cited by 75
Nysveen, H., Oklevik, O., & Pedersen, P. E. (2018) · International Journal of Contemporary Hospitality Management · doi:10.1108/ijchm-05-2017-0280 · Cited by 74
Sustainable Supply Chain and Innovation: A Review of the Recent Literature
Tebaldi, L., Bigliardi, B., & Bottani, E. (2018) · Sustainability · doi:10.3390/su10113946 · Cited by 80
Hussain, S., Xuetong, W., Maqbool, R., Hussain, M., & Shahnawaz, M. (2021) · Energy · doi:10.1016/j.energy.2021.122172 · Cited by 74
Relationship learning and performance enhancement via advanced information technology
Jean, R. “., & Sinkovics, R. R. (2010) · International Marketing Review · doi:10.1108/02651331011037520 · Cited by 77
Knowledge combination, innovation, organizational performance in technology firms
Jiménez, J. M. R., & Fuentes, M. D. M. F. (2013) · Industrial Management & Data Systems · doi:10.1108/02635571311322775 · Cited by 76
Organizational and individual learning in the sales force: an agenda for sales research
Chonko, L. B., Dubinsky, A. J., Jones, E., & Roberts, J. A. (2003) · Journal of Business Research · doi:10.1016/s0148-2963(01)00330-7 · Cited by 74
Zehir, C., Köle, M., & Öztürk, H. Y. (2015) · Procedia - Social and Behavioral Sciences · doi:10.1016/j.sbspro.2015.10.141 · Cited by 74
Impact of salesperson macro-adaptive selling strategy on job performance and satisfaction
Kwak, H., Anderson, R. E., Leigh, T. W., & Bonifield, S. D. (2018) · Journal of Business Research · doi:10.1016/j.jbusres.2018.09.015 · Cited by 74
The mediating role of innovation between entrepreneurial orientation and supply chain resilience
Al‐Hakimi, M. A., Borade, D. B., & Saleh, M. H. (2021) · Asia-Pacific Journal of Business Administration · doi:10.1108/apjba-10-2020-0376 · Cited by 85
Zihan, W., Makhbul, Z. K. M., & Alam, S. S. (2024) · Sustainability · doi:10.3390/su16031153 · Cited by 104
Antecedents and consequences of team potency in software development projects
Akgün, A. E., Keski̇n, H., Byrne, J., & İMAMOĞLU, S. Z. (2007) · Information & Management · doi:10.1016/j.im.2007.08.001 · Cited by 73
Drivers to firm innovation and their effects on performance: an international comparison
Fernandes, C., Ferreira, J. J., & Raposo, M. L. B. (2013) · International Entrepreneurship and Management Journal · doi:10.1007/s11365-013-0263-6 · Cited by 75
THE RELATIONSHIPS BETWEEN MARKET ORIENTATION, FIRM INNOVATIVENESS AND INNOVATION PERFORMANCE
Erdil, T. S., Erdil, O., & Keski̇n, H. (2005) · Cited by 73
Teo, H., Wang, X., Wei, K., Sia, C. L., & Lee, M. (2005) · Journal of the American Society for Information Science and Technology · doi:10.1002/asi.20275 · Cited by 78
Picturing firms' institutional capital-based radical innovation under China's institutional voids
Gao, Y., Gao, S., Zhou, Y., & Huang, K. (2015) · Journal of Business Research · doi:10.1016/j.jbusres.2014.11.011 · Cited by 72
Arora, A., Arora, A. S., & Sivakumar, K. (2016) · The International Journal of Logistics Management · doi:10.1108/ijlm-09-2013-0103 · Cited by 72
Innovativeness and internationalization in SMEs: An empirical analysis in European countries
Martínez-Román, J. A., Gamero, J., Delgado-González, M. D. L., & Gallego, J. A. T. (2019) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2019.119716 · Cited by 72
Almahamid, S. M., McAdams, A. C., & Kalaldeh, T. M. A. (2010) · Interdisciplinary Journal of Information Knowledge and Management · doi:10.28945/1225 · Cited by 72
Strategic Orientations and Their Effects on Firm Performance in Turkish Family Owned Firms
Altındağ, E., Zehir, C., & Acar, A. Z. (2011) · Eurasian economic review : · doi:10.14208/bf03353796 · Cited by 72
High-performance human resource management and firm performance
Lu, K., Zhu, J., & Bao, H. (2015) · Industrial Management & Data Systems · doi:10.1108/imds-10-2014-0317 · Cited by 72
A longitudinal study of the learning climate and cycle time in supply chains
Hult, G. T. M., Ketchen, D. J., & Slater, S. F. (2002) · Journal of Business and Industrial Marketing · doi:10.1108/08858620210431697 · Cited by 71
Self-citationDevelopment of firm export market oriented behavior: Evidence from an emerging economy
Chi, T., & Sun, Y. (2012) · International Business Review · doi:10.1016/j.ibusrev.2012.05.003 · Cited by 72
Competitor orientation in successful SMEs: an exploration of the impact on innovation
O’Dwyer, M., & Gilmore, A. (2017) · Journal of Strategic Marketing · doi:10.1080/0965254x.2017.1384040 · Cited by 72
Reinforcing innovation through transformational leadership: mediating role of job satisfaction
Al-edenat, M. (2018) · Journal of Organizational Change Management · doi:10.1108/jocm-05-2017-0181 · Cited by 79
The Contributions of Firm Innovativeness to Customer Value in Purchasing Behavior
Kim, J., Kim, K. H., Garrett, T. C., & Jung, H. (2014) · Journal of Product Innovation Management · doi:10.1111/jpim.12173 · Cited by 81
Theoretical lenses and domain definitions in innovation research
Harmancioǧlu, N., Dröge, C., & Calantone, R. J. (2009) · European Journal of Marketing · doi:10.1108/03090560910923319 · Cited by 72
Hwang, J., & Hyun, S. S. (2015) · Asia Pacific Journal of Tourism Research · doi:10.1080/10941665.2015.1016051 · Cited by 72
Vieira, V. A. (2010) · BAR - Brazilian Administration Review · doi:10.1590/s1807-76922010000100004 · Cited by 71
Innovative capacity, quality certification and performance in the hotel sector
Hernández‐Perlines, F., Ariza‐Montes, A., Han, H., & Law, R. (2019) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2019.04.027 · Cited by 73
Koch, J., Gerdt, S.-O., & Schewe, G. (2020) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2020.102515 · Cited by 68
The impact of network and environmental factors on service innovativeness
Lee, R. P., Ginn, G. O., & Naylor, G. (2009) · Journal of Services Marketing · doi:10.1108/08876040910988183 · Cited by 70
Grundström, C., Öberg, C., & Rönnbäck, A. Ö. (2012) · Journal of Family Business Strategy · doi:10.1016/j.jfbs.2012.07.001 · Cited by 70
The adoption of the internet by export firms in transitional markets
Tho, N. D., & Barrett, N. J. (2006) · Asia Pacific Journal of Marketing and Logistics · doi:10.1108/13555850610641073 · Cited by 73
Financing constraints and SME innovation during economic crises
Guijarro, A. M., García-Pérez-de-Lema, D., & Auken, H. V. (2016) · Academia Revista Latinoamericana de Administración · doi:10.1108/arla-04-2015-0067 · Cited by 70
Darroch, J., Miles, M. P., Jardine, A., & Cooke, E. F. (2004) · The Journal of Marketing Theory and Practice · doi:10.1080/10696679.2004.11658529 · Cited by 70
İnce, H., İMAMOĞLU, S. Z., & Türkcan, H. (2016) · Procedia - Social and Behavioral Sciences · doi:10.1016/j.sbspro.2016.11.078 · Cited by 70
Adaptive culture and product/service innovation outcomes
Jover, A. J. V., Alós-Simó, L., & Gómez‐Gras, J. (2017) · European Management Journal · doi:10.1016/j.emj.2017.07.004 · Cited by 70
Amin, M. (2015) · J for International Business and Entrepreneurship Development · doi:10.1504/jibed.2015.070797 · Cited by 76
Rofiaty, R. (2019) · Journal of Modelling in Management · doi:10.1108/jm2-05-2018-0068 · Cited by 69
Domi, S., Capelleras, J., & Musabelliu, B. (2019) · Journal Of Vacation Marketing · doi:10.1177/1356766719867374 · Cited by 69
Market orientation, strategic flexibility and business model innovation
Yang, D., Wei, Z., Shi, H., & Jie, Z. (2020) · Journal of Business and Industrial Marketing · doi:10.1108/jbim-12-2018-0372 · Cited by 73
Determinants of the Business Performance of Women Entrepreneurs in the Developing World Context
Mozumdar, L., Hagelaar, G. J. L. F., van der Velde, G., & Omta, O. (2020) · J — Multidisciplinary Scientific Journal · doi:10.3390/j3020017 · Cited by 78
The dynamic nature of marketing constructs
Bergkvist, L., & Eisend, M. (2020) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-020-00756-w · Cited by 70
Procedural Justice Climate in New Product Development Teams: Antecedents and Consequences
Akgün, A. E., Keski̇n, H., & Byrne, J. C. (2010) · Journal of Product Innovation Management · doi:10.1111/j.1540-5885.2010.00773.x · Cited by 70
Sales management control level and competencies: Antecedents and consequences
Piercy, N. F., Cravens, D. W., & Lane, N. (2008) · Industrial Marketing Management · doi:10.1016/j.indmarman.2008.03.002 · Cited by 69
Strategic Capabilities and Performance in Women-Owned Businesses in Mexico
Gutiérrez, P. I. R., Fuentes, M. D. M. F., & Ariza, L. R. (2013) · Journal of Small Business Management · doi:10.1111/jsbm.12048 · Cited by 71
Pereira, M. D. A., Fairweather, J. R., Woodford, K. B., & Nuthall, P. L. (2016) · Agricultural Systems · doi:10.1016/j.agsy.2016.01.004 · Cited by 69
Determinants of Farmers’ Intention to Adopt Water Saving Measures: Evidence from Italy
Pino, G., Toma, P., Rizzo, C., Miglietta, P. P., Peluso, A. M., & Guido, G. (2017) · Sustainability · doi:10.3390/su9010077 · Cited by 69
Erkmen, T., Günsel, A., & Altındağ, E. (2020) · Sustainability · doi:10.3390/su12104058 · Cited by 77
Jafari, H., Ghaderi, ., Malik, M., & Bernardes, E. S. (2022) · Production Planning & Control · doi:10.1080/09537287.2022.2028030 · Cited by 80
Wu, C., Botella-Carrubí, D., & González‐Tejero, C. B. (2024) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.123142 · Cited by 181
Strategic Orientation and Product Innovation: Exploring a Decompositional Approach
Spanjol, J., Mühlmeier, S., & Tomczak, T. (2012) · Journal of Product Innovation Management · doi:10.1111/j.1540-5885.2012.00975.x · Cited by 73
Market orientation and innovation performance: The moderating roles of firm ownership structures
Song, J., Wei, Y. S., & Wang, R. (2015) · International Journal of Research in Marketing · doi:10.1016/j.ijresmar.2015.03.005 · Cited by 70
Exploring proactive market strategies
Brege, H., & Kindström, D. (2019) · Industrial Marketing Management · doi:10.1016/j.indmarman.2019.05.005 · Cited by 72
Suhaeni, T. (2018) · Jurnal Riset Bisnis dan Investasi · doi:10.35313/jrbi.v4i1.992 · Cited by 67
Utoyo, I., Fontana, A., & Satrya, A. (2019) · International Journal of Innovation Management · doi:10.1142/s1363919620500607 · Cited by 67
Haug, A., Jensen, K. W., Stentoft, J., & Philipsen, K. (2020) · Journal of Small Business Management · doi:10.1080/00472778.2020.1793550 · Cited by 73
Borazon, E. Q., Huang, Y., & Liu, J. (2021) · Journal of Business and Industrial Marketing · doi:10.1108/jbim-07-2020-0321 · Cited by 67
Elazhary, M., Popovič, A., Bermejo, P. H. D. S., & Oliveira, T. (2022) · Information Systems Management · doi:10.1080/10580530.2022.2055813 · Cited by 80
Complex adaptive systems theory and firm product innovativeness
Akgün, A. E., Keski̇n, H., & Byrne, J. C. (2013) · Journal of Engineering and Technology Management · doi:10.1016/j.jengtecman.2013.09.003 · Cited by 66
How a learning orientation affects drivers of innovativeness and performance in service delivery
Pesämaa, O., Shoham, A., Wincent, J., & Ruvio, A. A. (2013) · Journal of Engineering and Technology Management · doi:10.1016/j.jengtecman.2013.01.004 · Cited by 67
Worried about strategy implementation? Don’t overlook marketing's role
Slater, S. F., Olson, E. M., & Hult, G. T. M. (2010) · Business Horizons · doi:10.1016/j.bushor.2010.04.001 · Cited by 67
Self-citationPutting people back into organizational learning
Hurley, R. F. (2002) · Journal of Business and Industrial Marketing · doi:10.1108/08858620210431679 · Cited by 68
Self-citationCai, Y. (2015) · Social Science Information · doi:10.1177/0539018415583527 · Cited by 67
Kalmuk, G., & Acar, A. Z. (2015) · Procedia - Social and Behavioral Sciences · doi:10.1016/j.sbspro.2015.11.355 · Cited by 67
Innovativeness measures: a bibliometric review and a classification proposal
de Carvalho, G. D. G., Cruz, J. A. W., de Carvalho, H. G., Duclós, L. C., & Stankowitz, R. D. F. (2017) · International Journal of Innovation Science · doi:10.1108/ijis-10-2016-0038 · Cited by 67
Gulrajani, N. (2017) · World Development · doi:10.1016/j.worlddev.2017.03.021 · Cited by 67
Nonprofit fundraising with virtual reality
Yoo, S.-C., & Drumwright, M. (2018) · Nonprofit Management and Leadership · doi:10.1002/nml.21315 · Cited by 61
Leadership and Relationship Commitment
Hult, G. T. M., Ferrell, O. C., Hurley, R. F., & Giunipero, L. C. (2000) · Industrial Marketing Management · doi:10.1016/s0019-8501(98)00039-x · Cited by 67
Self-citationThe Impact of Restaurant Innovativeness on Consumer Loyalty: The Mediating Role of Perceived Quality
Kim, E., Nicolau, J. L., & Tang, L. R. (2021) · Journal of Hospitality & Tourism Research · doi:10.1177/1096348020985586 · Cited by 76
Metadata
- Authors
- Hurley, R. F., & Hult, G. T. M.
- Affiliations
- Fordham University (US)
- Florida State University (US)
- ORCID
- Hult, G. Tomas M.
- Venue
- Journal of Marketing
- Publisher
- SAGE Publications
- Published
- 1998-07
- Volume
- 62
- Issue
- 3
- Pages
- 42-54
- ISSN
- 0022-2429 (ISSN-L)
- 1547-7185
- OpenAlex
- W3124612129
- Cited by
- 3,971
- References
- 75
- Citations by year
- 2026: 72 · 2025: 93 · 2024: 108 · 2023: 149 · 2022: 174 · 2021: 189 · 2020: 235 · 2019: 246 · 2018: 203 · 2017: 201 · 2016: 237 · 2015: 259 · 2014: 235 · 2013: 244 · 2012: 231
- FWCI
- 93.49
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Marketing (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Learning and Leadership
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Management and Innovation
- Keywords
- market orientation, organizational learning, innovation, organizational culture, adaptive capacity, competitive advantage, participative decision-making, workplace learning, federal agencies
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review