The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Market Orientation and Organizational Performance: Is Innovation a Missing Link?
Open accessAbstract
In recent years, a market-oriented corporate culture increasingly has been considered a key element of superior corporate performance. Although organizational innovativeness is believed to be a potential mediator of this market orientation–corporate performance relationship, much of the evidence to date remains anecdotal or speculative. In this context, the authors present a systematic framework to test the postulated “market orientation–innovation–performance” chain. To this end, the direct causality assumption of market orientation on organizational performance is examined with Narver and Slater's (1990) market orientation framework. Moreover, the authors take a componentwise approach and examine how the three core components of market orientation (customer orientation, competitor orientation, and interfunctional coordination) affect the two core components of organizational innovativeness (technical versus administrative) en route to affecting corporate performance. Using banking industry data, the authors empirically test and substantiate innovation's mediating role in the market orientation–corporate performance relationship.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Baron, R. M., & Kenny, D. A. (1986) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.51.6.1173 · Cited by 91,532
Cited by
Jansen, J. J. P., Van Den Bosch, F. A. J., & Volberda, H. W. (2006) · Management Science · doi:10.1287/mnsc.1060.0576 · Cited by 3,705
Kirca, A. H., Jayachandran, S., & Bearden, W. O. (2005) · Journal of Marketing · doi:10.1509/jmkg.69.2.24.60761 · Cited by 2,182
Innovativeness: Its antecedents and impact on business performance
Hult, G. T. M., Hurley, R. F., & Knight, G. A. (2004) · Industrial Marketing Management · doi:10.1016/j.indmarman.2003.08.015 · Cited by 2,053
Frambach, R. T., & Schillewaert, N. (2002) · Journal of Business Research · doi:10.1016/s0148-2963(00)00152-1 · Cited by 1,270
Walter, A., Auer, M., & Ritter, T. (2006) · Journal of Business Venturing · doi:10.1016/j.jbusvent.2005.02.005 · Cited by 1,222
Hughes, M., & Morgan, R. E. (2007) · Industrial Marketing Management · doi:10.1016/j.indmarman.2006.04.003 · Cited by 1,147
The Role of Relational Information Processes and Technology Use in Customer Relationship Management
Jayachandran, S., Sharma, S., Kaufman, P., & Raman, P. (2005) · Journal of Marketing · doi:10.1509/jmkg.2005.69.4.177 · Cited by 966
The effects of entrepreneurial orientation and marketing information on the performance of SMEs
Keh, H. T., Nguyen, T. T. M., & Ng, H. P. (2007) · Journal of Business Venturing · doi:10.1016/j.jbusvent.2006.05.003 · Cited by 943
Ritter, T., & Gemünden, H. G. (2003) · Journal of Business Research · doi:10.1016/s0148-2963(01)00259-4 · Cited by 777
The performance impact of marketing resources
Hooley, G. J., Greenley, G. E., Cadogan, J. W., & Fahy, J. (2005) · Journal of Business Research · doi:10.1016/s0148-2963(03)00109-7 · Cited by 709
Understanding the Marketing Department's Influence within the Firm
Verhoef, P. C., & Leeflang, P. S. H. (2009) · Journal of Marketing · doi:10.1509/jmkg.73.2.14 · Cited by 587
Siguaw, J. A., Simpson, P. M., & Enz, C. A. (2006) · Journal of Product Innovation Management · doi:10.1111/j.1540-5885.2006.00224.x · Cited by 544
An Investigation of Innovation in Nonprofit Organizations: The Role of Organizational Mission
McDonald, R. E. (2007) · Nonprofit and Voluntary Sector Quarterly · doi:10.1177/0899764006295996 · Cited by 353
Tokarczyk, J., Hansen, E., Green, M., & Down, J. (2007) · Family Business Review · doi:10.1111/j.1741-6248.2007.00081.x · Cited by 279
The influence of business strategy on new product activity: the role of market orientation
Frambach, R. T., Prabhu, J., & Verhallen, T. M. M. (2003) · International Journal of Research in Marketing · doi:10.1016/j.ijresmar.2003.03.003 · Cited by 261
Frambach, R. T., Fiss, P. C., & Ingenbleek, P. T. M. (2016) · Journal of Business Research · doi:10.1016/j.jbusres.2015.10.120 · Cited by 230
Strategic orientations and new product commercialization: mediator, moderator, and interplay
Mu, J., & Di Benedetto, C. A. (2011) · R&D Management · doi:10.1111/j.1467-9310.2011.00650.x · Cited by 184
Improving the Sustainable Development of Firms: The Role of Employees
Wolf, J. (2013) · Business Strategy and the Environment · doi:10.1002/bse.1731 · Cited by 157
Ordanini, A., & Maglio, P. P. (2009) · Decision Sciences · doi:10.1111/j.1540-5915.2009.00238.x · Cited by 127
Arunachalam, S., Ramaswami, S. N., Herrmann, P., & Walker, D. (2018) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-017-0574-1 · Cited by 123
The unique role of relationship marketing in small businesses’ customer experience
Gilboa, S., Seger-Guttmann, T., & Mimran, O. (2019) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2019.06.004 · Cited by 143
Jansen, B. J., Salminen, J. O., & Jung, S.-G. (2020) · Data and Information Management · doi:10.2478/dim-2020-0005 · Cited by 97
Eng, T.-Y., & Quaia, G. (2009) · Industrial Marketing Management · doi:10.1016/j.indmarman.2008.01.003 · Cited by 82
Rahman, M. S., Hossain, M. A., & Abdel Fattah, F. A. M. (2022) · Journal of Enterprise Information Management · doi:10.1108/jeim-05-2020-0185 · Cited by 74
Huang, H., Lai, M., Kao, M., & Chen, Y. (2012) · Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration · doi:10.1002/cjas.1229 · Cited by 48
Effects of value and innovation on brand equity in retailing
Moliner-Velázquez, B., Fuentes-Blasco, M., & Gil-Saura, I. (2019) · Journal of Brand Management · doi:10.1057/s41262-019-00159-5 · Cited by 30
Hwang, J., Chung, J.-E., & Jin, B. (2013) · Asia Pacific Journal of Marketing and Logistics · doi:10.1108/apjml-10-2012-0107 · Cited by 21
Valero-Amaro, V., Galera-Casquet, C., & Barroso-Méndez, M. J. (2021) · Frontiers in Psychology · doi:10.3389/fpsyg.2021.797621 · Cited by 13
Metadata
- Authors
- Han, J. K., Kim, N., & Srivastava, R. K.
- Venue
- Journal of Marketing
- Publisher
- SAGE Publications
- Published
- 1998-10
- Volume
- 62
- Issue
- 4
- Pages
- 30-45
- ISSN
- 0022-2429 (ISSN-L)
- 1547-7185
- OpenAlex
- W1996812234
- Cited by
- 2,613
- References
- 1
- FWCI
- 78.74
- Type
- journal article
- Language
- en
- Open access
- green
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.