The DOI matches its Crossref record; 20 of the 22 references it cites were found in a registry or an index.
A Paradigm for Developing Better Measures of Marketing Constructs
Abstract
A critical element in the evolution of a fundamental body of knowledge in marketing, as well as for improved marketing practice, is the development of better measures of the variables with which marketers work. In this article an approach is outlined by which this goal can be achieved and portions of the approach are illustrated in terms of a job satisfaction measure.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“In doing so, we followed widely accepted methodological guidelines and frameworks ( Churchill 1979; De Vellis 2003; Hinkin 1998; MacKenzie et al. 2011).”
From Trust in the Sharing Economy (2016) · cites this paper as Churchill 1979
In the citing paper
“thus contributing to the establishment of content validity for the preliminary CBE scale.”
From Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014) · cites this paper as Churchill 1979
In the citing paper
“The Cronbach Alpha for EU was 0.68 and the Cronbach Alpha for FU was 0.73.These reliabilities are seen as weak but acceptable (Churchill, 1979).”
From How personal nostalgia influences giving to charity (2011) · cites this paper as Churchill (1979)
Citations
Cites
Coefficient Alpha and the Internal Structure of Tests
Cronbach, L. J. (1951) · Psychometrika · doi:10.1007/bf02310555 · Cited by 43,931
Convergent and discriminant validation by the multitrait-multimethod matrix.
Campbell, D. T., & Fiske, D. W. (1959) · Psychological Bulletin · doi:10.1037/h0046016 · Cited by 17,116
The critical incident technique.
Flanagan, J. C. (1954) · Psychological Bulletin · doi:10.1037/h0061470 · Cited by 8,191
Rogelberg, S. G. (2007) · Sage eBooks · doi:10.4135/9781412952651.n55 · Cited by 5,309
Torgerson, W. S. (1958) · Medical Entomology and Zoology · Cited by 2,920
Book Review: The Theory of Buyer Behavior
Bither, S. W., Howard, J. A., & Sheth, J. N. (1971) · Journal of Marketing · doi:10.2307/1250571 · Cited by 2,805
Focus Groups and the Nature of Qualitative Marketing Research
Calder, B. J. (1977) · Journal of Marketing Research · doi:10.2307/3150774 · Cited by 729
The Nature and Scope of Marketing
Hunt, S. D. (1976) · Journal of Marketing · doi:10.1177/002224297604000304 · Cited by 615
Measuring the Job Satisfaction of Industrial Salesmen
Churchill, G. A., Ford, N. M., & Walker, O. C. (1974) · Journal of Marketing Research · doi:10.1177/002224377401100303 · Cited by 615
Self-citationTheory of Psychological Measurement
(1965) · Students Quarterly Journal · doi:10.1049/sqj.1965.0018 · Cited by 382
Research works printed but not linked: 11
- BohrnstedtGeorge W. “Reliability and Validity Assessment in Attitude Measurement,” in SummersGene F., ed., Attitude Measurement. Chicago: Rand McNally and Company, 1970, 80–99.
- BuzzellRobert D. “Is Marketing a Science,” Harvard Business Review, 41 (January–February 1963), 32–48.
- CampbellJohn P. “Psychometric Theory,” in DunetteMarvin D., ed., Handbook of Industrial and Organizational Psychology. Chicago: Rand McNally, Inc., 1976, 185–222.
- ConversePaul D. “The Development of a Science in Marketing,” Journal of Marketing, 10 (July 1945), 14–23.
- CzepeilJohn A., RosenbergLarry J., and AkeraleAdebayo. “Perspectives on Consumer Satisfaction,” in CurhanRonald C., ed., 1974 Combined Proceedings. Chicago: American Marketing Association, 1974, 119–23.
- GardnerBurleigh B. “Attitude Research Lacks System to Help It Make Sense,” Marketing News, 11 (May 5, 1978), 1.
- HowardJohn A. and ShethJagdish N. The Theory of Buyer Behavior. New York: John Wiley & Sons, Inc., 1969.
- KerlingerFred N. Foundations of Behavioral Research, 2nd ed. New York: Holt, Rinehart, Winston, Inc., 1973.
- LeyPhilip. Quantitative Aspects of Psychological Assessment. London: Gerald Duckworth and Company, Ltd., 1972.
- NunnallyJum C. Psychometric Theory. New York: McGraw-Hill Book Company, 1967.
- SelltizClaire, WrightsmanLawrence S., and CookStuart W. Research Methods in Social Relations, 3rd ed. New York: Holt, Rinehart, and Winston, 1976.
Cited by
Sorted by citations
Items 7,201–7,300 of 16,524
Chen, S., Huang, M., & Chen, D. (2012) · Scientometrics · doi:10.1007/s11192-012-0864-9 · Cited by 19
A social cognitive approach to tackle inactivity and obesity in young Australians
Hawley, L. A., Harker, D., & Harker, M. J. (2009) · Journal of Business Research · doi:10.1016/j.jbusres.2009.02.004 · Cited by 19
Sant’Anna, A. D. S., de Moraes, L. F. R., & Kilimnik, Z. M. (2005) · RAE eletrônica · doi:10.1590/s1676-56482005000100001 · Cited by 19
Lee, K., Shanklin, C. W., & Johnson, D. E. (2003) · Foodservice Research International · doi:10.1111/j.1745-4506.2003.tb00174.x · Cited by 19
Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1990) · Recherche et Applications en Marketing (French Edition) · doi:10.1177/076737019000500102 · Cited by 19
Exploring residents' satisfaction of facilities provided by private apartment companies
Rahman, M. S., Hussain, B., Uddin, A. N. M. M., & Islam, N. (2015) · Asia Pacific Management Review · doi:10.1016/j.apmrv.2014.12.012 · Cited by 20
L'attitude de l'enfant envers une nouvelle marque: de la nécessité d'une phase de fixation ?
Pecheux, C., & Derbaix, C. M. (2002) · Recherche et Applications en Marketing (French Edition) · doi:10.1177/076737010201700305 · Cited by 19
In-game advertising: Consumers attitude and the effect of product placements on memory
Hsun, H. S., Ling, L. Y., & Ting, Y. Y. (2011) · AFRICAN JOURNAL OF BUSINESS MANAGEMENT · doi:10.5897/ajbm11.377 · Cited by 19
Interaction effects in software piracy
Lau, E. K. (2007) · Business Ethics A European Review · doi:10.1111/j.1467-8608.2006.00467.x · Cited by 19
ER-SERVCOMPSQUAL: A Measure of E-Retailing Service Components Quality
Rossiter, J. R. (2009) · Service Science · doi:10.1287/serv.1.4.212 · Cited by 19
The more, the better? Why abundant information leads to unanticipated outcomes
Li, C. (2015) · Telematics and Informatics · doi:10.1016/j.tele.2015.12.007 · Cited by 21
Absorptive Capacity and Technology Knowledge: Enhancing Relational Capital
Vieira, C. L. C., Peñalver, A. J. B., & Cegarra‐Navarro, J. (2015) · Knowledge and Process Management · doi:10.1002/kpm.1494 · Cited by 19
The Effectiveness of Tensile Pricing Tactics in the Advertising of Services
Stafford, M. R., & Stafford, T. F. (2000) · Journal of Advertising · doi:10.1080/00913367.2000.10673608 · Cited by 19
Factors associated with medical travel behaviours: the input–process–output perspective
Lu, H., & Wu, W. (2015) · Current Issues in Tourism · doi:10.1080/13683500.2015.1072503 · Cited by 20
Value added reseller or value at risk: The dark side of relationships with VARs
Gupta, S., Väätänen, J., & Khaneja, S. (2016) · Industrial Marketing Management · doi:10.1016/j.indmarman.2016.02.017 · Cited by 19
Conception et validation d'une échelle de mesure de l'achat compulsif
d’Astous, A., Valence, G., & Fortier, L. (1989) · Recherche et Applications en Marketing (French Edition) · doi:10.1177/076737018900400101 · Cited by 19
Srivastava, R. V., Strutton, D. R., & Pelton, L. E. (2001) · The Journal of Marketing Theory and Practice · doi:10.1080/10696679.2001.11501888 · Cited by 19
Mixed Method Research Design: An Application in Consumer-Brand Relationships (Cbr)
Sreejesh, S., & Mohapatra, S. (2013) · Springer eBooks · doi:10.1007/978-3-319-02687-9 · Cited by 15
Ali, F., Hussain, K., & Ryu, K. (2016) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2016.1208789 · Cited by 19
IMPORTANCE OF DMO WEBSITES IN TOURIST DESTINATION SELECTION
Lončarić, D., Bašan, L., & Marković, M. G. (2013) · Cited by 19
LearnSmart, adaptive teaching, and student learning effectiveness: An empirical investigation
Sun, Q., Abdourazakou, Y., & Norman, T. J. (2017) · Journal of Education for Business · doi:10.1080/08832323.2016.1274711 · Cited by 19
Collective entrepreneurship: Employees’ perceptions of the influence of leadership styles
Franco, M., & Haase, H. (2016) · Journal of Management & Organization · doi:10.1017/jmo.2016.3 · Cited by 19
Shin, S., Chiu, W., & Lee, H. (2018) · Journal of Hospitality Leisure Sport & Tourism Education · doi:10.1016/j.jhlste.2017.12.002 · Cited by 21
Resort mystery shopping: A case study of hotel service
Yaoyuneyong, G., Whaley, J. E., Butler, R. A., Williams, J. A., Jordan, K. L., & Hunt, L. (2018) · Journal of Quality Assurance in Hospitality & Tourism · doi:10.1080/1528008x.2017.1418702 · Cited by 19
The Impact of Consumer Innovativeness on the Intention of Clicking on SNS Advertising
Shi, Y. (2018) · Modern Economy · doi:10.4236/me.2018.92018 · Cited by 19
Bruhn, M., & Siems, F. (2004) · Gabler Verlag eBooks · doi:10.1007/978-3-663-10718-7_22 · Cited by 19
La universidad y su implicación con la empleabilidad de sus graduados
Fernández, G. C., Miguéns, M. J. L., & Lampón, J. F. (2014) · Revista Española de Investigaciones Sociológicas · doi:10.5477/cis/reis.146.23 · Cited by 19
Development and Validation of a Perceived Business Quality Measurement Instrument
Llusar, J. C. B., & Zornoza, C. C. (2002) · Quality Management Journal · doi:10.1080/10686967.2002.11919034 · Cited by 19
Innovationserfolg durch Kundeneinbindung
Gruner, K. E., & Homburg, C. (1999) · Gabler Verlag eBooks · doi:10.1007/978-3-322-86550-2_6 · Cited by 19
Linking unlearning and Relational Capital through organisational relearning
Cegarra‐Navarro, J., & Sánchez-Polo, M. T. (2007) · International Journal of Human Resources Development and Management · doi:10.1504/ijhrdm.2007.012284 · Cited by 19
Templeton, G. F., Morris, S. A., Snyder, C. A., et al. (2004) · Information Systems Frontiers · doi:10.1023/b:isfi.0000037880.50909.09 · Cited by 19
Organic vs. Mechanistic Structures: Construction and Validation of a Scale of Measurement
Cruz, S., & Camps, J. (2003) · Management Research The Journal of the Iberoamerican Academy of Management · doi:10.1108/15365430380000521 · Cited by 19
Measuring Critical Factors of Software Quality Management
Vitharana, P., & Mone, M. A. (2008) · Information Resources Management Journal · doi:10.4018/irmj.2008040102 · Cited by 19
Assessing perceived service quality of casual‐wear chain stores
Leung, C., & Fung, M. W. (1996) · Journal of Fashion Marketing and Management · doi:10.1108/eb022488 · Cited by 19
Are Excellent Companies Ethical? Evidence from an Industrial Setting
van der Merwe, R., PITT, L. F., & Berthon, P. (2003) · Corporate Reputation Review · doi:10.1057/palgrave.crr.1540183 · Cited by 19
A Marketing Approach to Commodity Futures Exchanges: A Case Study of the Dutch Hog Industry
Meulenberg, M. T. G., & Pennings, J. M. E. (2002) · Journal of Agricultural Economics · doi:10.1111/j.1477-9552.2002.tb00005.x · Cited by 19
Consumer hopefulness: construct, relevance to internet marketing, antecedents and consequences
MacInnis, D. J., de Mello, G., & Patrick, V. M. (2004) · International Journal of Internet Marketing and Advertising · doi:10.1504/ijima.2004.004019 · Cited by 19
Simulations in distance education: Progress towards an evaluation instrument
Dean, A., & Webster, L. (2000) · Distance Education · doi:10.1080/0158791000210209 · Cited by 19
Eppler, M. J., Algesheimer, R., & Dimpfel, M. (2003) · Alexandria (UniSG) (University of St.Gallen) · Cited by 19
Communication in Marketing Channels
Li, Z. G. (1998) · Journal of Marketing Channels · doi:10.1300/j049v06n03_03 · Cited by 19
Innovation Types: Configurations of Attributes as a Basis for Innovation ClassificationPreprint
Adams, R. J., Tranfield, D., & Denyer, D. (2008) · SSRN Electronic Journal · doi:10.2139/ssrn.1309554 · Cited by 19
The Impact of the Perceived Value of Records on the Use of Electronic Recordkeeping Systems
Lewellen, M. (2015) · doi:10.26686/wgtn.17009141.v1 · Cited by 19
Tan, C. (2010) · RMIT Research Repository (RMIT University Library) · doi:10.25439/rmt.27350838 · Cited by 19
Enterprise Risk Management: Factors Associated with Effective ImplementationPreprint
Gottwald, W. D., & Mensah, G. K. (2015) · SSRN Electronic Journal · doi:10.2139/ssrn.2735096 · Cited by 19
Managing cross-functional interdependencies - the contingent value of integration
Turkulainen, V. (2008) · Aaltodoc (Aalto University) · Cited by 19
Antecedents of firm export performance: the role of export promotion programs
Shamsuddoha, A. K. (2005) · QUT Business School · Cited by 19
Development of a sustainable consumption measurement scale
Hamza, K. M., Pereira, F. A. D. M., & Parackal, M. (2023) · International Journal of Consumer Studies · doi:10.1111/ijcs.12973 · Cited by 18
Co-creating customer experiences in service ecosystems: a study in a tourist destination
Monferrer, D., Tena, M. Á. M., & Estrada, M. M. (2024) · Journal of Services Marketing · doi:10.1108/jsm-09-2023-0334 · Cited by 18
Zhang, X., & Huang, C.-H. (2024) · Heliyon · doi:10.1016/j.heliyon.2024.e34230 · Cited by 32
Explaining physical retail store closures in digital times
Kupfer, A., Marchand, A., & Hennig‐Thurau, T. (2024) · Journal of Retailing · doi:10.1016/j.jretai.2024.07.001 · Cited by 21
The Effectiveness of Humor in Advertising: A Cross-cultural Study in Germany and Russia
Muller, S., Hoffmann, S., Schwartz, U., & Gelbrich, K. (2011) · Journal of Euromarketing · doi:10.9768/0020.01-2.007 · Cited by 18
Ethical sensitivity: Conceptualization and new scale development
Toti, J.-F., & Moulins, J. (2017) · Recherche et Applications en Marketing (English Edition) · doi:10.1177/2051570717716562 · Cited by 17
INFLUENCE OF THE BUSINESS ENVIRONMENT IN THE DYNAMICS OF INNOVATION AND IN THE PERFORMANCE OF SMEs
de Lema, D. G. P., Hansen, P. B., Guijarro, A. M., et al. (2018) · International Journal of Innovation Management · doi:10.1142/s1363919619500440 · Cited by 18
Political advertising effectiveness in war-time Syria
Mahmoud, A. B., Grigoriou, N., Fuxman, L., & Reisel, W. D. (2019) · Media War & Conflict · doi:10.1177/1750635219841356 · Cited by 19
Drinking “Green”: What Drives Organic Wine Consumption in an Emerging Wine Market
Chi, C. G.-Q., Ouyang, Z., Lu, L., & Zou, R. (2020) · Cornell Hospitality Quarterly · doi:10.1177/1938965520943193 · Cited by 20
Developing a scale for brand competitive positioning: a study in the home appliance industry
Renani, E. S. M., Aghdaie, S. F. A., Shafiee, M. M., et al. (2020) · Journal of Modelling in Management · doi:10.1108/jm2-07-2019-0167 · Cited by 18
How do consumers perceive old brands? Measurement and consequences of brand oldness associations
Huaman‐Ramirez, R., Maaninou, N., Merunka, D. R., & Cova, V. (2020) · European Business Review · doi:10.1108/ebr-05-2020-0110 · Cited by 22
Vijaya Sunder, M., & Prashar, A. (2021) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2021.3071294 · Cited by 18
Koklič, M. K., Kukar‐Kinney, M., & Vida, I. (2021) · Journal of Business Research · doi:10.1016/j.jbusres.2021.09.018 · Cited by 18
Meier, A., & Kock, A. (2021) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2021.3108343 · Cited by 20
What should we do to enhance your loyalty if you are (dis)satisfied with public transit service?
Fu, X. (2021) · Travel Behaviour and Society · doi:10.1016/j.tbs.2021.09.002 · Cited by 18
The missing link between analytics readiness and service firm performance
Auh, S., Mengüç, B., Sainam, P., & Jung, Y. S. (2021) · Service Industries Journal · doi:10.1080/02642069.2021.1998461 · Cited by 22
The role of regulatory focus and team mindfulness in megaproject conflicts
Wang, D., & Wang, Y. (2021) · Engineering Construction & Architectural Management · doi:10.1108/ecam-05-2021-0400 · Cited by 18
Meshram, K., Paladino, Á., & Cotronei-Baird, V. S. (2022) · Journal of Marketing Education · doi:10.1177/02734753211070561 · Cited by 24
An exploration of the impact of gender on customer engagement
Gligor, D. M., Bozkurt, S., Welch, E., & Gligor, N. (2022) · Journal of Marketing Communications · doi:10.1080/13527266.2022.2030390 · Cited by 20
Problem-Based mHealth Literacy Scale (PB-mHLS): Development and Validation
Zhang, L., & Li, P. (2022) · JMIR mhealth and uhealth · doi:10.2196/31459 · Cited by 21
Predicting young Chinese consumers’ intentions to purchase Western brands: Structural model analysis
Long, F., Bhuiyan, M. A., Aziz, N. A., & Rahman, M. K. (2022) · PLoS ONE · doi:10.1371/journal.pone.0267563 · Cited by 18
Matsumoto, H., Boby, A. Z., Sinha, R., Campbell, M. L., Hung, C. W., Gbolo, F. C., Marciano, G. F., Levine, S. B., Fano, A. N., Simhon, M. E., et al. (2022) · Journal of Bone and Joint Surgery · doi:10.2106/jbjs.21.01508 · Cited by 18
Huy, P. Q., & Phuc, V. K. (2022) · Economies · doi:10.3390/economies10080185 · Cited by 27
Female Managers, Informal Enterprises, and Their Perceived Financial Performance in Togo
Gadedjisso-Tossou, A., Gueyié, J., & Couchoro, M. K. (2022) · Journal of African Business · doi:10.1080/15228916.2022.2070387 · Cited by 19
Yen, H.-Y. (2022) · Sustainability · doi:10.3390/su141911807 · Cited by 21
Arachchi, H. A. D. M., & Samarasinghe, G. (2022) · Global Business Review · doi:10.1177/09721509221123204 · Cited by 18
TouRes: Scale development and validation of a tourist resilience scale
Gottschalk, M., Kuntz, J., & Prayag, G. (2022) · Tourism Management Perspectives · doi:10.1016/j.tmp.2022.101025 · Cited by 18
Dey, B. L., Alwi, S. F. S., Babu, M. M., Roy, S. K., & Muhammad, S. S. (2022) · British Journal of Management · doi:10.1111/1467-8551.12663 · Cited by 20
Extending the Conceptualization of Destination Brand Experiences
Ngwira, C., Tung, V. W. S., & Tse, S. W. T. (2022) · Journal of Travel Research · doi:10.1177/00472875221127684 · Cited by 18
Sahadev, S., Malhotra, N., Kannangara, L. N., & Ritchie, B. (2023) · Journal of Travel Research · doi:10.1177/00472875221145129 · Cited by 18
Improving societal benefit through transformative consumer research: A descriptive review
Zeng, T., & Botella-Carrubí, D. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.122435 · Cited by 18
Do National Export Promotion Programs in Indonesia support export competitiveness?
Heriqbaldi, U., Esquivias, M. A., Samudro, B. R., et al. (2023) · Heliyon · doi:10.1016/j.heliyon.2023.e16918 · Cited by 18
Examination of stress–turnover relationship through perceived employee's exploitation at workplace
Bhat, M. A., Tariq, S., & Rainayee, R. A. (2023) · PSU Research Review · doi:10.1108/prr-04-2021-0020 · Cited by 18
High-performance work systems and employee attitudes: evidence from Indian healthcare industry
Padamata, K., & Vangapandu, R. D. (2023) · International Journal of Productivity and Performance Management · doi:10.1108/ijppm-08-2022-0393 · Cited by 21
Consumer behavior research in the 21st century: Clusters, themes, and future research agenda
Ma, Z., Guo, G., & Jing, L. (2023) · International Journal of Consumer Studies · doi:10.1111/ijcs.12980 · Cited by 18
Healthy and quality food attitudes and lifestyle: a generational cohort comparison
Savelli, E., Murmura, F., & Bravi, L. (2023) · The TQM Journal · doi:10.1108/tqm-05-2023-0156 · Cited by 18
Selem, K. M., Shoukat, M. H., Khalid, R., & Raza, M. (2023) · Journal of Hospitality Marketing & Management · doi:10.1080/19368623.2023.2279174 · Cited by 18
Wijayanti, P., Mohamed, I. S., & Daud, D. H. (2024) · International Journal of Information Management Data Insights · doi:10.1016/j.jjimei.2024.100224 · Cited by 36
Technology paternalism: Development and validation of a measurement scale
Rochi, M., Rauschnabel, P. A., Renner, K., & Ivens, B. S. (2024) · Psychology and Marketing · doi:10.1002/mar.21971 · Cited by 22
On the antipodes of love and hate: The conception and measurement of brand polarization
Ramírez, S. A. O., Veloutsou, C. A., & Morgan‐Thomas, A. (2024) · Journal of Business Research · doi:10.1016/j.jbusres.2024.114687 · Cited by 27
Pinto, P., Pallikkara, V., Pinto, S., et al. (2024) · Journal of Innovation and Entrepreneurship · doi:10.1186/s13731-024-00390-8 · Cited by 18
The components of perceived quality and their influence on online re-purchase intention
Kumar, R., Jain, V., Eastman, J. K., & Ambika, A. (2024) · Journal of Consumer Marketing · doi:10.1108/jcm-04-2024-6798 · Cited by 45
Baah, N. G., Kim, S., & Han, H. (2024) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2024.104077 · Cited by 18
Lee, M., Lee, S. A., Shin, H. H., & Jeong, M. (2025) · Information Technology & Tourism · doi:10.1007/s40558-024-00310-2 · Cited by 21
Tennant, V., Mills, A., & Chin, W. (2011) · Journal of the Association for Information Systems · Cited by 18
Osorio, O. G., Quintero, J. Q., & Arias-Pérez, J. (2014) · Cuadernos de Administración · doi:10.11144/javeriana.cao27-49.cidi · Cited by 18
The contingent effect of corporate social responsibility fit on consumer brand attitude
Hong, T., & Yuan, H. (2013) · Nankai Business Review International · doi:10.1108/nbri-08-2013-0030 · Cited by 18
Wu, J., Chen, Y., & Sambamurthy, V. (2008) · Journal of the Association for Information Systems · Cited by 18
RENTQUAL: a new measurement scale for car rental services
Ekiz, E. H., Bavık, A., & Araslı, H. (2009) · University of Zagreb University Computing Centre (SRCE) · Cited by 18
System Design Features and Repeated Use of Electronic Data Exchanges
Nicolaou, A. I., & McKnight, D. H. (2011) · Journal of Management Information Systems · doi:10.2753/mis0742-1222280210 · Cited by 18
The change in user and IT dynamics: Blogs as IT-enabled virtual self-presentation
Min, J., & Lee, H. (2011) · Computers in Human Behavior · doi:10.1016/j.chb.2011.07.013 · Cited by 18
Measuring traveler involvement in urban public transport services: The case of Kaohsiung
Wei, C. H., & Kao, C. Y. (2010) · Transport Policy · doi:10.1016/j.tranpol.2010.04.011 · Cited by 18
The importance of social networks in the Norwegian firewood industry
Nybakk, E., Lunnan, A., Jenssen, J. I., & Crespell, P. (2013) · Biomass and Bioenergy · doi:10.1016/j.biombioe.2012.11.018 · Cited by 18
Metadata
- Authors
- Churchill, G. A.
- Affiliations
- University of Wisconsin–Madison (US)
- Corresponding author
- Churchill, Gilbert A.
- Venue
- Journal of Marketing Research
- Publisher
- SAGE Publications
- Published
- 1979-02
- Volume
- 16
- Issue
- 1
- Pages
- 64-73
- ISSN
- 0022-2437 (ISSN-L)
- 1547-7193
- OpenAlex
- W1991623719
- Semantic Scholar
- d636f05c5febe7b9f879d444d16e14d599401eeb
- Cited by
- 16,549
- References
- 22
- Citations by year
- 2026: 538 · 2025: 581 · 2024: 628 · 2023: 668 · 2022: 737 · 2021: 755 · 2020: 702 · 2019: 774 · 2018: 716 · 2017: 706 · 2016: 743 · 2015: 783 · 2014: 809 · 2013: 806 · 2012: 759
- FWCI
- 10.26
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Marketing Research (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Management Science and Operations Research › Psychometric Methodologies and Testing
- Social Sciences › Business, Management and Accounting › Marketing › Marketing and Advertising Strategies
- Social Sciences › Business, Management and Accounting › Strategy and Management › Business Strategies and Management Research
- Keywords
- measurement, construct measurement, marketing theory, marketing practice
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review