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Jackson and Schuler (1985) Revisited: A Meta-Analysis of the Relationships Between Role Ambiguity, Role Conflict, and Job Performance
Abstract
We conducted a meta-analysis of correlations between role ambiguity and job performance and role conflict and job performance. Previous meta-analyses of these role constructs and performance relationships (e.g., Jackson & Schuler, 1985) were limited by small sample sizes and sparse reporting of reliability estimates in primary studies. The present study used a comprehensive database with a larger sample size and a distribution of interrater reliabilities to extend the previous findings. We also tested moderator hypotheses proposed but not conducted by Jackson and Schuler. Results revealed a negative relationship (r52.21) between role ambiguity and job performance with moderating influences due to job type and rating source. A negligible relationship (r52.07) was observed for role conflict and job performance, a finding consistent across job types and rating sources. Conclusions were that role ambiguity ought not to be dismissed as an unimportant variable in the job performance domain.
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“All previous meta-analytic reviews that covered role ambiguity supported our expectation of a relatively strong negative association between role ambiguity and performance”
From A Meta-Analysis of Work Demand Stressors and Job Performance: Examining Main and Moderating Effects (2008) · cites this paper as Tubre & Collins, 2000
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Cites
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Psychological Safety: A Meta‐Analytic Review and Extension
Frazier, M. L., Fainshmidt, S., Klinger, R. L., Pezeshkan, A., & Vracheva, V. (2017) · Personnel Psychology · doi:10.1111/peps.12183 · Cited by 1,231
A Meta-Analysis of Work Demand Stressors and Job Performance: Examining Main and Moderating Effects
GILBOA, S., SHIROM, A., FRIED, Y., & COOPER, C. (2008) · Personnel Psychology · doi:10.1111/j.1744-6570.2008.00113.x · Cited by 1,072
Man Tang, P., Koopman, J., McClean, S. T., Zhang, J. H., Li, C. H., De Cremer, D., Lu, Y., & Ng, C. T. S. (2022) · Academy of Management Journal · doi:10.5465/amj.2020.1516 · Cited by 370
Busch, T., & Friede, G. (2018) · Corporate Social Responsibility and Environmental Management · doi:10.1002/csr.1480 · Cited by 345
Schleicher, D. J., Baumann, H. M., Sullivan, D. W., Levy, P. E., Hargrove, D. C., & Barros-Rivera, B. A. (2018) · Journal of Management · doi:10.1177/0149206318755303 · Cited by 173
Metadata
- Authors
- Tubre, T. C., & Collins, J. M.
- Affiliations
- Texas A&M University
- Michigan State University
- Venue
- Journal of Management
- Publisher
- SAGE Publications
- Published
- 2000-02
- Volume
- 26
- Issue
- 1
- Pages
- 155-169
- ISSN
- 0149-2063
- 1557-1211
- Cited by
- 481
- References
- 1
- Language
- en
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