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Wording Effects in the Measurement of Role Conflict and Role Ambiguity: A Multitrait-Multimethod Analysis

Harris, Michael M., Bladen, Amy·1994·Journal of Management
DOI 10.1177/014920639402000409
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Abstract

A Multitrait-Multimethod(MTMM) matrix was used to evaluate the effect of item wording (i.e., comfort versus stress-worded) on measures of role conflict and role ambiguity. The results indicated that wording factors explained a significant amount of item variance. Moreover, several substantive correlations between role conflict, role ambiguity, and other constructs (e.g., role overload) were reduced when wording factors were taken into account. These findings point to the need to more fully consider and understand item wording. Future research should determine the cause of wording factors, which may be due to cognitive influences (e.g., carelessness), or may represent unmeasured substantive constructs, such as negative affectivity (NA) or social desirability.

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Metadata

Authors
Harris, M. M., & Bladen, A.
Affiliations
  • University of Missouri-St. Louts
  • University of Missouri-St. Louis
Venue
Journal of Management
Publisher
SAGE Publications
Published
1994-08
Volume
20
Issue
4
Pages
887-901
ISSN
  • 0149-2063
  • 1557-1211
DOI
10.1177/014920639402000409
Cited by
33
References
3
Language
en
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)

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