The DOI matches its Crossref record; 36 of the 37 references it cites were found in a registry or an index.
The Effects of Physician Empathy on Patient Satisfaction and Compliance
Abstract
The present study attempted to develop new scales of patient-perceived, empathy-related constructs and to test a model of the relationships of physician empathy and related constructs to patient satisfaction and compliance. Five hundred fifty outpatients at a large university hospital in Korea were interviewed with the questionnaire. The data were analyzed using structural equation modeling. Patient-perceived physician empathy significantly influenced patient satisfaction and compliance via the mediating factors of information exchange, perceived expertise, inter-personal trust, and partnership. Improving physician empathic communication skills should increase patient satisfaction and compliance. Health providers who wish to improve patient satisfaction and compliance should first identify components of their empathic communication needing improvement and then try to refine their skills to better serve patients.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Many studies have documented the positive effect of provider empathy on patients, which include increased patient satisfaction, adherence, self-efficacy, perceptions of control, less emotional distress, and better outcomes.87–90”
From Reducing Racial Bias Among Health Care Providers: Lessons from Social-Cognitive Psychology (2007) · cites this paper as [89]
Citations
Cites
Structural equation modeling in practice: A review and recommended two-step approach
Anderson, J. C., & Gerbing, D. W. (1988) · Psychological Bulletin · doi:10.1037/0033-2909.103.3.411 · Cited by 41,941
On the Evaluation of Structural Equation Models
Bagozzi, R. P., & Yi, Y. (1988) · Journal of the Academy of Marketing Science · doi:10.1007/bf02723327 · Cited by 26,163
Comparative fit indexes in structural models.
Bentler, P. M. (1990) · Psychological Bulletin · doi:10.1037/0033-2909.107.2.238 · Cited by 25,266
Measuring individual differences in empathy: Evidence for a multidimensional approach.
Davis, M. H. (1983) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.44.1.113 · Cited by 10,272
(2020) · Journal of Medical Education · doi:10.5812/jme · Cited by 3,505
A measure of emotional empathy1
Mehrabian, A., & Epstein, N. (1972) · Journal of Personality · doi:10.1111/j.1467-6494.1972.tb00078.x · Cited by 2,360
Fan, X., Thompson, B., & Wang, L. (1999) · Structural Equation Modeling A Multidisciplinary Journal · doi:10.1080/10705519909540119 · Cited by 1,664
Development of an empathy scale.
Hogan, R. (1969) · Journal of Consulting and Clinical Psychology · doi:10.1037/h0027580 · Cited by 1,532
Statistical analysis of sets of congeneric tests
Jöreskog, K. G. (1971) · Psychometrika · doi:10.1007/bf02291393 · Cited by 1,481
Physician Empathy: Definition, Components, Measurement, and Relationship to Gender and Specialty
Hojat, M., Gonnella, J. S., Nasca, T. J., Mangione, S., Vergare, M. J., & Magee, M. M. (2002) · American Journal of Psychiatry · doi:10.1176/appi.ajp.159.9.1563 · Cited by 1,318
Research works printed but not linked: 3
- Association of American Medical Colleges, 1998, Medical school objectives project
- Steiger, J. H., 1989, EzPATH: A supplementary module for SYSTAT and SYGRAPH
- Street, R. L., 1987, Communication Yearbook, 10, 591
Cited by
Sorted by citations
Items 301–400 of 1,000
Samarasekera, D. D., Yeo, S. P., Yeo, S. P., & Ponnamperuma, G. G. (2022) · Korean journal of medical education · doi:10.3946/kjme.2022.216 · Cited by 23
Schaarup, J. R., Aggarwal, R., Dalsgaard, E., Norman, K., Dollerup, O. L., Ashrafian, H., Witte, D. R., Sandbæk, A., & Hulmán, Á. (2022) · Diabetes Epidemiology and Management · doi:10.1016/j.deman.2022.100114 · Cited by 23
Doctor-patient communication: Patient perception
Swaminath, G. (2007) · Indian Journal of Psychiatry · doi:10.4103/0019-5545.37309 · Cited by 22
Benabbas, R. (2016) · Europe PMC (PubMed Central) · Cited by 22
Conveying empathy to hospice family caregivers: Team responses to caregiver empathic communication
Wittenberg-Lyles, E. M., Debra, P. O., Demiris, G., Rankin, A., Shaunfield, S. L., & Kruse, R. L. (2012) · Patient Education and Counseling · doi:10.1016/j.pec.2012.04.004 · Cited by 22
The importance of patient‐centred care to overcome barriers in the management of actinic keratosis
Cerio, R. (2017) · Journal of the European Academy of Dermatology and Venereology · doi:10.1111/jdv.14091 · Cited by 22
Stability and Differences in Empathy Between Men and Women Medical Students: a Panel Design Study
Elkin, B. R., LaPlant, E. M., Olson, A. P. J., & Violato, C. (2021) · Medical Science Educator · doi:10.1007/s40670-021-01373-0 · Cited by 27
Identifying Needs in Young Adults With Inflammatory Bowel Disease
Cho, R., Wickert, N. M., Klassen, A. F., Tsangaris, E., Marshall, J. K., & Brill, H. (2018) · Gastroenterology Nursing · doi:10.1097/sga.0000000000000288 · Cited by 21
A Music Assignment to Develop Pharmacy Students’ Empathy Toward People with Opioid Use Disorder
Silvia, R. J. (2020) · American Journal of Pharmaceutical Education · doi:10.5688/ajpe7631 · Cited by 21
Waddimba, A. C., Bennett, M., Fresnedo, M., Ledbetter, T. G., & Warren, A. M. (2021) · Mayo Clinic Proceedings Innovations Quality & Outcomes · doi:10.1016/j.mayocpiqo.2021.08.009 · Cited by 27
Gu, J., Lau, J. T. F., Xu, H., Zhong, Y., Hao, Y., Zhao, Y., Fan, L., & Ling, W. (2013) · AIDS and Behavior · doi:10.1007/s10461-012-0393-9 · Cited by 21
Embodied health: a guiding perspective for research in health psychology
Ghane, A., & Sweeny, K. M. (2012) · Health Psychology Review · doi:10.1080/17437199.2012.706988 · Cited by 24
Finkelstein, A., Carmel, S., & Bachner, Y. G. (2015) · European Journal of Cancer Care · doi:10.1111/ecc.12399 · Cited by 21
O’Sullivan, D. M., Moran, J., Corcoran, P. E., O’Flynn, S., O’Tuathaigh, C. M. P., & O'Sullivan, A. M. (2017) · BMJ Open · doi:10.1136/bmjopen-2017-016076 · Cited by 21
Development and evaluation of a patient-centred measurement tool for surgeons' non-technical skills
Yule, J. A., Hill, K. M., & Yule, S. (2018) · British journal of surgery · doi:10.1002/bjs.10800 · Cited by 22
Barriers to the Enhancement of Effective Communication in Neurosurgery
Hartley, B. R., & Elowitz, E. (2019) · World Neurosurgery · doi:10.1016/j.wneu.2019.08.133 · Cited by 21
Arifin, W. N., Yusoff, M. S. B., & Naing, N. N. (2012) · Education in Medicine Journal · doi:10.5959/eimj.v4i2.33 · Cited by 21
Otterbacher, J., Ang, C. S., Litvak, M., & Atkins, D. C. (2017) · ACM Transactions on Internet Technology · doi:10.1145/2996188 · Cited by 24
Nelson, S. W., Germann, C. A., MacVane, C. Z., Bloch, R. B., Fallon, T., & Strout, T. D. (2018) · Western Journal of Emergency Medicine · doi:10.5811/westjem.2017.11.35198 · Cited by 21
Rasoal, C. (2009) · KTH Publication Database DiVA (KTH Royal Institute of Technology) · Cited by 21
Observing physicians acting with different levels of empathy modulates later assessed pain tolerance
Käthner, I., Eidel, M., Häge, A., Gram, A., & Pauli, P. (2021) · British Journal of Health Psychology · doi:10.1111/bjhp.12553 · Cited by 20
Mediating role of physician’s empathy between physician’s communication and patient’s satisfaction
Arshad, M., Sriram, S., Khan, S. A., Gollapalli, P. K., & Albadrani, M. S. (2024) · Journal of Family Medicine and Primary Care · doi:10.4103/jfmpc.jfmpc_1615_23 · Cited by 20
Should physicians be empathetic? Rethinking clinical empathy
Schwan, D. (2018) · Metamedicine · doi:10.1007/s11017-018-9463-y · Cited by 20
Utz, B., Assarag, B., Lekhal, T., Damme, W. V., & Brouwere, V. D. (2020) · BMC Pregnancy and Childbirth · doi:10.1186/s12884-020-02979-9 · Cited by 20
Role of Communication, Influence, and Satisfaction in Patient Recommendations of a Physician
Mehra, P., & Mishra, A. A. (2021) · Vikalpa The Journal for Decision Makers · doi:10.1177/02560909211027090 · Cited by 20
A survey of clinical empathy training at UK medical schools
Winter, R., Ward, A., Norman, R. I., & Howick, J. (2023) · BMC Medical Education · doi:10.1186/s12909-022-03993-5 · Cited by 20
Measuring empathy in pediatrics: validation of the Visual CARE measure
Arigliani, M., Castriotta, L., Pusiol, A., Titolo, A., Petoello, E., Peressut, A. B., Miorin, E., Elkina, I., Marzona, F., Cucchiaro, D., et al. (2018) · BMC Pediatrics · doi:10.1186/s12887-018-1050-x · Cited by 20
Communicating Bad News: Insights for the Design of Consumer Health Technologies
Choe, E. K., Duarte, M. E., Suh, H., Pratt, W., & Kientz, J. A. (2019) · JMIR Human Factors · doi:10.2196/humanfactors.8885 · Cited by 21
Starr, J. A., Holmes, M. B., Riley, E., McDonnell, B., Driscoll, L., Camarinos, J., Grabowska, W. A., & Harbaugh, A. G. (2019) · Evaluation & the Health Professions · doi:10.1177/0163278719864687 · Cited by 28
Ridder, W. A. D., Wouters, R. M., Hoogendam, L., Vermeulen, G. M., Slijper, H. P., Selles, R. W., & the Hand-Wrist Study Group (2022) · Clinical Orthopaedics and Related Research · doi:10.1097/corr.0000000000002107 · Cited by 21
Jean‐Pierre, P., Fiscella, K. A., Winters, P., Paskett, E. D., Wells, K. M., & Battaglia, T. A. (2011) · Psycho-Oncology · doi:10.1002/pon.2018 · Cited by 20
Effects of mode of presentation on ratings of empathic communication in medical interviews
Nicolai, J., Demmel, R., & Farsch, K. (2009) · Patient Education and Counseling · doi:10.1016/j.pec.2009.10.014 · Cited by 20
Zhou, Y., Collinson, A., Laidlaw, A. H., & Humphris, G. M. (2013) · PLoS ONE · doi:10.1371/journal.pone.0079166 · Cited by 21
Ndoja, S., Chahine, S., Saklofske, D. H., & Lanting, B. A. (2020) · BMC Medical Education · doi:10.1186/s12909-020-02345-5 · Cited by 19
Multi-Party Empathetic Dialogue Generation: A New Task for Dialog Systems
Zhu, L. Y., Zhang, Z., Wang, J., Wang, H., Wu, H., & Yang, Z. (2022) · Proceedings of the conference - Association for Computational Linguistics. Meeting · doi:10.18653/v1/2022.acl-long.24 · Cited by 21
Social media's contribution to customer satisfaction with services
Pinto, M. B. (2015) · Service Industries Journal · doi:10.1080/02642069.2015.1062881 · Cited by 19
Emotions in primary care: Are there cultural differences in the expression of cues and concerns?
Schouten, B. C., & Schinkel, S. (2015) · Patient Education and Counseling · doi:10.1016/j.pec.2015.05.018 · Cited by 19
Flynn, P. M., Betancourt, H. M., Garberoglio, C. A., Regts, G. J., Kinworthy, K. M., & Northington, D. J. (2015) · Cultural Diversity & Ethnic Minority Psychology · doi:10.1037/cdp0000019 · Cited by 19
Yun, J., Kim, K. H., Joo, G., Kim, B.-N., Roh, M., & Shin, M. (2018) · Scientific Reports · doi:10.1038/s41598-018-33501-z · Cited by 20
Haque, M., Sa, B., Majumder, M. A. A., Islam, M., Othman, N. S. A. B., Lutfi, S. N. N. B., Kibria, G. M., Salam, A., Ismail, M., & Abdullah, S. L. B. (2018) · Annals of African Medicine · doi:10.4103/aam.aam_57_17 · Cited by 19
Valentín, M. J. D., Abejar, M. G., Chacón, R. M. F., Parra, M. D. S., Rubio, E. L., & Jiménez, S. Y. (2019) · Nurse Education in Practice · doi:10.1016/j.nepr.2019.102629 · Cited by 19
Xiong, Y., Guo, H., Xu, Z., & Xiao, H. F. (2020) · BMJ Open · doi:10.1136/bmjopen-2019-035690 · Cited by 19
Onishi, E., Nakagawa, S., Uemura, T., Shiozawa, Y., Yuasa, M., Ito, K., Kobayashi, Y., Ishikawa, H., & Ouchi, K. (2020) · Journal of Pain and Symptom Management · doi:10.1016/j.jpainsymman.2020.11.035 · Cited by 19
Savitha, D., Anto, T., & Sejil, T. V. (2021) · AJP Advances in Physiology Education · doi:10.1152/advan.00206.2020 · Cited by 19
Allison, A., & Hardin, K. J. (2019) · Health Communication · doi:10.1080/10410236.2019.1567446 · Cited by 22
Stuhlreyer, J., Roder, C., Krug, F., Zöllner, C., Flor, H., & Klinger, R. (2022) · BMC Medicine · doi:10.1186/s12916-022-02638-0 · Cited by 20
Building Emotional Intelligence
Chung, S. R., Cichocki, M. N., & Chung, K. C. (2022) · Plastic & Reconstructive Surgery · doi:10.1097/prs.0000000000009756 · Cited by 18
Decline of Empathy among Healthcare Apprentices
Razi, M., Fouzia, R., & Razzaque, M. S. (2023) · International Medical Education · doi:10.3390/ime2040022 · Cited by 18
Babar, M. G., Hasan, S. S., Yong, W. M., Mitha, S., & Al‐Waeli, H. (2017) · Journal of Dental Education · doi:10.21815/jde.016.008 · Cited by 18
Suojanen, K., Woodall, K., Hammonds, J. R., Monie, D., Scribani, M., Krupa, N. L., Jenkins, P., Weil, H., & Frye, J. J. (2018) · Journal of Communications In Healthcare · doi:10.1080/17538068.2018.1507082 · Cited by 19
Yang, X., Wang, Q., Wang, X., Mo, P. K. H., Wang, Z. J., Lau, J. T. F., & Wang, L. (2019) · AIDS and Behavior · doi:10.1007/s10461-019-02694-3 · Cited by 18
Sabapathi, P., Roberts, M., Fuller, B. M., Puskarich, M. A., Jones, C. W., Kilgannon, J. H., Braz, V. A., Creel-Bulos, C., Scott, N. L., Tester, K. L., et al. (2019) · BMC Emergency Medicine · doi:10.1186/s12873-019-0279-5 · Cited by 18
Fowler, L. A., & Ellis, S. R. (2019) · Clocks & Sleep · doi:10.3390/clockssleep1040038 · Cited by 18
Chia, Y., & Ekladious, A. (2020) · Internal medicine journal (Print) · doi:10.1111/imj.14872 · Cited by 19
Byrd, J., Knowles, H. C., Moore, S., Acker, V., Bell, S., Alanis, N., Zhou, Y., d’Etienne, J. P., Kline, J. A., & Wang, H. (2020) · Emergency Medicine Journal · doi:10.1136/emermed-2019-209393 · Cited by 18
Empathy as cultural process : insights from the cultural neuroscience of empathy
Cheon, B. K., Mathur, V. A., & Chiao, J. Y. (2010) · DR-NTU (Nanyang Technological University) · Cited by 18
Clinical governance, corporate social responsibility, health service quality, and brand equity
Tuấn, L. T. (2014) · Clinical Governance An International Journal · doi:10.1108/cgij-02-2014-0007 · Cited by 18
Factors Influencing Patient Experience in Pediatric Neurology
Singh, S. C., Sheth, R. D., Burrows, J. F., & Rosen, P. (2016) · Pediatric Neurology · doi:10.1016/j.pediatrneurol.2016.04.002 · Cited by 18
Conte, F., Vitale, P., Vollero, A., & Siano, A. (2018) · Sustainability · doi:10.3390/su10124447 · Cited by 19
Comparing empathy in medical students of two Portuguese medicine schools
Santiago, L. M., Rosendo, I., Coutinho, M.-L., Maurício, K., Neto, I., & Simões, J. A. (2020) · BMC Medical Education · doi:10.1186/s12909-020-02034-3 · Cited by 18
Pfaff, H., Wirtz, M. A., Bollschweiler, E., Mercer, S. W., Warm, M. R., Wolf, J., & Neumann, M. (2007) · European Journal of Cancer Supplements · doi:10.1016/s1359-6349(07)70633-x · Cited by 18
Doekhie, K. D., Strating, M. M. H., Buljac‐Samardžić, M., & Paauwe, J. (2019) · Health & Social Care in the Community · doi:10.1111/hsc.12820 · Cited by 17
Adding a dose of empathy to healthcare: What can healthcare systems do?
Kang, E. S., Genova, T. D., Howick, J., & Gottesman, R. (2022) · Journal of Evaluation in Clinical Practice · doi:10.1111/jep.13664 · Cited by 17
Cai, Y., Liu, Y., Liu, S., Wang, C., & Jiang, Y. (2025) · Scientific Reports · doi:10.1038/s41598-025-90176-z · Cited by 17
Scarpellini, G. R., Capellato, G., Rizzatti, F. G., da Silva, G. A., & Martínez, J. A. B. (2014) · Medicina (Ribeirão Preto) · doi:10.11606/issn.2176-7262.v47i1p51-58 · Cited by 15
Color‐Blind and Multicultural Strategies in Medical Settings
West, T. V., & Schoenthaler, A. (2017) · Social Issues and Policy Review · doi:10.1111/sipr.12029 · Cited by 17
Jean‐Pierre, P., Shao, C., Cheng, Y., Wells, K. J., Paskett, E. D., & Fiscella, K. A. (2019) · Supportive Care in Cancer · doi:10.1007/s00520-019-04833-x · Cited by 17
Evaluation of the ‘Empathic Care of a Vulnerable Older Person’ e-simulation
Reid‐Searl, K., Levett-Jones, T. L., Lapkin, S., Jakimowicz, S., Hunter, J., & Rawlings‐Anderson, K. (2020) · Nurse Education Today · doi:10.1016/j.nedt.2020.104375 · Cited by 17
A Medical Education Recommendation for Improving Sexual Health and Humanism and Professionalism
Gordon, E. (2020) · Sexual Medicine Reviews · doi:10.1016/j.sxmr.2020.10.002 · Cited by 21
Matsuhisa, T., Takahashi, N., Takahashi, K., Yoshikawa, Y., Aomatsu, M., Sato, J., Mercer, S. W., & Ban, N. (2021) · BMC Family Practice · doi:10.1186/s12875-021-01416-w · Cited by 17
Ardenghi, S., Rampoldi, G., Montelisciani, L., Antolini, L., Donisi, V., Perlini, C., Rimondini, M., Garbin, D., Piccolo, L. D., & Strepparava, M. G. (2022) · Patient Education and Counseling · doi:10.1016/j.pec.2022.03.030 · Cited by 17
Perceptions of Student Paramedic Interpersonal Communication Competence: A Cross-Sectional Study
Ross, L., Boyle, M. J., Williams, B. A., Fielder, C., & Veenstra, R. (2014) · Australasian Journal of Paramedicine · doi:10.33151/ajp.11.4.1 · Cited by 17
Conversational analysis of medical discourse in rehabilitation: A study in Korea
Chang, C. L., Park, B. K., & Kim, S. S. (2013) · Journal of Spinal Cord Medicine · doi:10.1179/2045772312y.0000000051 · Cited by 17
Self-citationGender related changes of empathy level among Polish dental students over the course of training
Mocny‐Pachońska, K., Łanowy, P., Trzcionka, A., Skaba, D. R., & Tanasiewicz, M. (2020) · Medicine · doi:10.1097/md.0000000000018470 · Cited by 17
Luna, D., Urquiza-Flores, D. I., Figuerola-Escoto, R. P., Carreño-Morales, C., & Meneses-González, F. (2019) · Gaceta Médica de México · doi:10.24875/gmm.19005143 · Cited by 17
Shankar, P. R. (2012) · Australasian Medical Journal · doi:10.4066/amj.2012.1187 · Cited by 17
Schwartz, R., Prete-Brown, T. D., Pacino, H., Nisky, J., LaMarco, J., Rotuno, M., Kalnicki, C., & Rogers, J. (2011) · Journal of Counselor Practice · doi:10.22229/cmc294361 · Cited by 16
Lwow, M., Canetti, L., & Muszkat, M. (2020) · BMC Medical Education · doi:10.1186/s12909-020-02333-9 · Cited by 16
Theys, L., Wermuth, C., Hsieh, E., Krystallidou, D., Pype, P. F., & Salaets, H. (2022) · Qualitative Health Research · doi:10.1177/10497323221119369 · Cited by 16
Cadet, F. T., & Sainfort, F. (2023) · International Journal of Pharmaceutical and Healthcare Marketing · doi:10.1108/ijphm-09-2021-0092 · Cited by 16
Esfahani, M. N., Behzadipour, M., Nadoushan, A. J., & Shariat, S. V. (2014) · Europe PMC (PubMed Central) · Cited by 16
Schattner, A. (2012) · QJM · doi:10.1093/qjmed/hcr215 · Cited by 16
Stone, A. L., Tai‐Seale, M., Stults, C. D., Luiz, J. M., & Frankel, R. M. (2012) · Patient Education and Counseling · doi:10.1016/j.pec.2012.06.013 · Cited by 16
Moreto, G., Santos, I. S., Blasco, P. G., Pessini, L., & Lotufo, P. A. (2017) · Educación Médica · doi:10.1016/j.edumed.2017.07.019 · Cited by 16
Physician Empathy Is Not Associated with Laboratory Outcomes in Diabetes: a Cross-sectional Study
Chaitoff, A. M., Rothberg, M. B., Windover, A. K., Calabrese, L. H., Misra‐Hebert, A. D., & Martinez, K. A. (2018) · Journal of General Internal Medicine · doi:10.1007/s11606-018-4731-0 · Cited by 16
Empathy in dental care – the role of vicarious trauma
Uziel, N., Meyerson, J., Giryes, R., & Eli, I. (2019) · International Dental Journal · doi:10.1111/idj.12487 · Cited by 18
A Multimodal Curriculum With Patient Feedback to Improve Medical Student Communication: Pilot Study
Dubosh, N. M., Hall, M., Novack, V., Shafat, T., Shapiro, N. I., & Ullman, E. A. (2019) · Western Journal of Emergency Medicine · doi:10.5811/westjem.2018.11.44318 · Cited by 18
Yi, K., Ming-yi, K., Li, D., Wang, Z., Bai, J., Xu, H., & Ma, S. (2020) · BMC Medical Education · doi:10.1186/s12909-020-1935-x · Cited by 16
A Systematic Review of Interventions to Improve Humanism in Surgical Practice
Khan, S., Jung, F., Kirubarajan, A., Karim, K., Scheer, A. S., & Simpson, J. S. (2020) · Journal of surgical education · doi:10.1016/j.jsurg.2020.07.032 · Cited by 16
Wu, Q., & Tang, L. (2021) · Health Communication · doi:10.1080/10410236.2021.1888437 · Cited by 16
The burden they bear: A scoping review of physician empathy in the intensive care unit
Bunin, J. L., Shohfi, E. E., Meyer, H. S., Ely, E. W., & Varpio, L. (2021) · Journal of Critical Care · doi:10.1016/j.jcrc.2021.05.014 · Cited by 18
Abdulkader, R. S., Venugopal, D., Jeyashree, K., Zayer, Z. A., Kannan, K. S., & Jebitha, R. (2022) · Journal of Patient Experience · doi:10.1177/23743735221077537 · Cited by 16
Ethnocultural versus Basic Empathy: Same or Different?
Rasoal, C., Jungert, T., Hau, S., & Andersson, G. (2011) · Psychology · doi:10.4236/psych.2011.29139 · Cited by 16
The Perception of Physician Empathy by Patients with Inflammatory Bowel Disease
Chiapponi, C., Witt, M., Dlugosch, G. E., Gülberg, V., & Siebeck, M. (2016) · PLoS ONE · doi:10.1371/journal.pone.0167113 · Cited by 16
Ferguson, E. (2016) · Wiley eBooks · doi:10.1002/9781118468197.ch8 · Cited by 18
Determinants of caregiver satisfaction in pediatric orthopedics
Singleton, I. M., Garfinkel, R. J., Malone, J., Temkit, M., & Belthur, M. V. (2020) · Journal of Pediatric Orthopaedics B · doi:10.1097/bpb.0000000000000778 · Cited by 16
Fong, Z. W., Lee, S. S., Yap, K. Z., & Chng, H. T. (2021) · Currents in Pharmacy Teaching and Learning · doi:10.1016/j.cptl.2021.01.040 · Cited by 14
Impact of Perfectionism and Resilience on Empathy in Medical Students: A Cross-Sectional Study
Rafaqat, W., Sami, A., Ibrahim, M., Ibad, H. A., Awais, S., Memon, A. M., Shahbaz, F. F., Ahmed, D., Zindani, S., Leghari, A. L., et al. (2022) · Journal of Patient Experience · doi:10.1177/23743735221106603 · Cited by 17
Patient Satisfaction With Quality of Care at the Kingdom of Saudi Arabia
AlMass, A. A. M., Aljohani, H. M., Alhaqbani, R., Alromih, A. M., Hadal, S., & Abozaid, H. S. (2022) · Cureus · doi:10.7759/cureus.32102 · Cited by 15
Yuen, J. K. Y., See, C., Cheung, J. T. K., Lum, C. M., Lee, J. S., & Wong, W. T. (2023) · BMC Medical Education · doi:10.1186/s12909-023-04010-z · Cited by 15
Metadata
- Authors
- Kim, S. S., Kaplowitz, S., & Johnston, M. V.
- Affiliations
- Michigan State University (US)
- Kessler Institute for Rehabilitation (US)
- Venue
- Evaluation & the Health Professions
- Publisher
- SAGE Publications
- Published
- 2004-09
- Volume
- 27
- Issue
- 3
- Pages
- 237-251
- ISSN
- 0163-2787 (ISSN-L)
- 1552-3918
- OpenAlex
- W1963641458
- Cited by
- 1,063
- References
- 37
- Citations by year
- 2026: 30 · 2025: 95 · 2024: 85 · 2023: 61 · 2022: 118 · 2021: 76 · 2020: 90 · 2019: 74 · 2018: 51 · 2017: 54 · 2016: 54 · 2015: 40 · 2014: 51 · 2013: 38 · 2012: 34
- FWCI
- 5.63
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Evaluation & the Health Professions (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Medicine › Psychiatry and Mental health › Empathy and Medical Education
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Health Sciences › Health Professions › General Health Professions › Patient Satisfaction in Healthcare
- Keywords
- physician empathy, patient satisfaction, medication adherence, empathic communication, information sharing, perceived expertise, interpersonal trust, patient-provider partnership, scale development, outpatients
- MeSH terms
- Communication, Empathy, Humans, Korea, Patient Compliance, Physician-Patient Relations, Surveys and Questionnaires, Patient Satisfaction
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
