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Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly

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Karl, Katherine A., Peluchette, Joy V., Aghakhani, Navid·2022·Small Group Research

DOI 10.1177/10464964211015286PMC PMC8165498

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Abstract

of using videoconferencing for work-related meetings during the COVID-19 pandemic. Using a text mining process and qualitative content analysis of 549 comments posted to a LinkedIn online discussion board, we identified six key themes; three were tied to camera and microphone issues, two involved eating and meeting management issues, and one dealt with work-from-home issues. These themes are discussed in relationship to media naturalness theory and meeting science. Because widespread use of videoconferencing will likely continue, we provide guidance for workplace policies/practices and suggest directions for future research.

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Authors: Karl, K. A., Peluchette, J. V., & Aghakhani, N.
Affiliations: University of Tennessee at Chattanooga (US)
Lindenwood University (US)
Corresponding author: Karl, Katherine A.
ORCID: Karl, Katherine A.
Peluchette, Joy V.
Aghakhani, Navid
Venue: Small Group Research
Publisher: SAGE Publications
Published: 2021-05-28
Volume: 53
Issue: 3
Pages: 343-365
ISSN: 1046-4964 (ISSN-L)
1552-8278
DOI: 10.1177/10464964211015286
PMC: PMC8165498
OpenAlex: W3164723542
Cited by: 375
References: 42
Citations by year: 2026: 36 · 2025: 95 · 2024: 71 · 2023: 92 · 2022: 73 · 2021: 8
FWCI: 84.54
Type: journal article
Language: en
Open access: hybrid
doi.org
Licence: cc-by
creativecommons.org/licenses/by/4.0/ (unspecified)
Locations: Small Group Research (publishedVersion, cc-by)
PubMed Central (publishedVersion, cc-by)
PubMed (publishedVersion)
Topics: Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
Social Sciences › Psychology › Social Psychology › Technostress in Professional Settings
Keywords: videoconferencing, virtual meetings, COVID-19 pandemic, remote work, meeting management, working from home, workplace policies

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Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly

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