Cited by 39Social Work Education and PracticeStress and Burnout ResearchChild Welfare and Adoption

Staff Wellbeing and Retention in Children’s Social Work: Systematic Review of Interventions

Open access
Turley, Ruth, Roberts, Sophie, Foster, Catherine, Warner, Nell, El-Banna, Asmaa, Evans, Rhiannon, Nurmatov, Ulugbek, Walpita, Yasaswi +1 more·2022·Research on Social Work Practice

Abstract

Objective: To systematically review international evidence on the effectiveness and cost-effectiveness of interventions targeting the mental health, wellbeing, and retention of child and family social workers and their impact on child and family outcomes.Method:Systematic review and narrative synthesis of quantitative comparative studies. Published or unpublished research was sought via 12 bibliographic databases, websites, contact with experts, and citation tracking. Studies in any language were eligible for inclusion. Quality was assessed using Cochrane appraisal tools.Results: Fifteen studies were identified from 24 papers. Three studies considered individual-level interventions, with mixed and inconclusive findings. Eleven considered organisational interventions, with mixed but more promising findings. One study considered community-level interventions, with positive findings but a serious risk of bias. Only one study considered costs.Conclusion: The quality of evidence overall does not warrant clear recommendations for services. Organisation-level interventions show some promise. Robust, high-quality interventional studies are needed.

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  • Social work is a stressful occupation with many aspects of the job proving stressful or overwhelming for practitioners dealing with substantial caseloads, bureaucratic structures, reducing resources, constant policy changes, staff shortages, client trauma, public scrutiny, and a blame culture.

    “Social work is a stressful occupation with many aspects of the job proving stressful or, at times, overwhelming for practitioners dealing with substantial caseloads, bureaucratic structures, reducing resources, constant policy changes, staff shortages, client trauma, public scrutiny, and a blame culture (Kinman et al., 2020; Turley et al., 2021).”

    From A randomised trial of Mindfulness-based Social Work and Self-Care with social workers (2023) · cites this paper as Turley et al., 2021

    The paper’s introductory section describes high work demands, ineffective bureaucracy, rapidly changing policy, public criticism, a blame culture, and the emotional demands of working with families who have experienced trauma. It also reports workload pressure and high stress among social workers. The passages do not establish reducing resources or staff shortages as stressors; the copy provides no page numbers for these passages. (LLM, conf=0.85)

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  • The average length of a social work career in the UK is less than 8 years, significantly shorter than nurses (16 years) and medical doctors (25 years).

    “Turley et al. (2021) highlight that the average length of a social work career in the United Kingdom is less than 8 years, which is significantly shorter than that of nurses (16 years) and medical doctors (25 years).”
  • UK social workers have an average working life span of <8 years compared to nursing (16 years) and medicine (25 years).

    “Indeed, Turley et al (2021) point to evidence suggesting UK social workers have an average working life span of < 8 years compared to their healthcare counterparts in nursing (16 years) and medicine (25 years).”

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Cites

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Research works printed but not linked: 3

  1. Biggart, L., Ward, E., Cook, L., Stride, C., Schofield, G., Corr, P., Fletcher, C., Bowler, J. Jordan, P. & Bailey, S. (2016). Emotional intelligence and burnout in child and family social work: Implications for policy and practice research briefing. University of East Anglia. https://www.basw.co.uk/system/files/resources/basw_92559-3_0.pdf
  2. Mor Barak, M. E., Nissly, J. A., & Levin, A. (2001). Antecedents to retention and turnover among child welfare, social work, and other human service employees: What can we learn from past research? A review and metanalysis. Social Service Review, 75(4), 625-661.
  3. Turley, R., Roberts, S., Foster, C., Willis, S., Morgan, H., Warner, N., Mann, M., Scourfield, J., El-Banna, A., Evans, R., Lyons Longworth, M., Levarre-Waters, R., Walpita, Y., Nuttall, D. & Nurmatov, U. (2020). Promoting the retention, mental health and wellbeing of child and family social workers: a systematic review of workforce interventions. What Works for Children's Social Care https://whatworks- csc.org.uk/wp-content/uploads/WWCSC_Systematic-Review-of-Workforce- Interventions_July-2020.pdf

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Authors
Turley, R., Roberts, S., Foster, C., Warner, N., El-Banna, A., Evans, R., Nurmatov, U., Walpita, Y., & Scourfield, J.
Affiliations
  • Centre for the Development and Evaluation of Complex Interventions for Public Health Improvement (GB)
  • Welsh Government (GB)
  • Wales Institute of Social and Economic Research, Data and Methods (GB)
  • Cardiff University (GB)
  • University of Warwick (GB)
  • University of Colombo (LK)
Corresponding author
Scourfield, Jonathan
Venue
Research on Social Work Practice
Published
2021-10-28
Volume
32
Issue
3
Pages
281-309
ISSN
  • 1049-7315 (ISSN-L)
  • 1552-7581
OpenAlex
W3207549337
Cited by
39
References
48
Citations by year
2026: 5 · 2025: 11 · 2024: 15 · 2023: 7 · 2022: 1
FWCI
1.79
Type
journal article
Language
en
Open access
Locations
  • Research on Social Work Practice (publishedVersion)
  • ORCA Online Research @Cardiff (Cardiff University) (acceptedVersion)
  • Warwick Research Archive Portal (University of Warwick) (acceptedVersion)
  • ORCA Online Research @Cardiff (Cardiff University) (submittedVersion)
  • ORCA Online Research @Cardiff (Cardiff University) (submittedVersion, cc-by-nc-nd)
Funders
  • Department for Education, UK Government (41070002828)
  • Centre for the Development and Evaluation of Complex Interventions for Public Health Improvement
  • UK Clinical Research Collaboration Public Health Research: Centre of Excellence
  • British Heart Foundation
  • Cancer Research UK
  • Economic and Social Research Council (RES-590-28-0005)
  • Medical Research Council
  • Welsh Government
  • Wellcome Trust (WT087640MA)
Topics
  • Social Sciences › Public Administration › Social Work Education and Practice
  • Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
  • Social Sciences › Safety Research › Child Welfare and Adoption
Keywords
employee well-being, employee retention, child and family social work, organizational interventions, community-level interventions, individual interventions, cost-effectiveness, child and family outcomes

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