Cited by 313Misinformation and Its ImpactsCommunication and COVID-19 ImpactPublic Relations and Crisis Communication

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Effects of COVID-19 Misinformation on Information Seeking, Avoidance, and Processing: A Multicountry Comparative Study

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Kim, Hye Kyung, Ahn, Jisoo, Atkinson, Lucy, Kahlor, Lee Ann·2020·Science Communication

DOI 10.1177/1075547020959670PMC PMC7492825

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Abstract

We examined the implications of exposure to misinformation about COVID-19 in the United States, South Korea, and Singapore in the early stages of the global pandemic. The online survey results showed that misinformation exposure reduced information insufficiency, which subsequently led to greater information avoidance and heuristic processing, as well as less systematic processing of COVID-19 information. Indirect effects differ by country and were stronger in the U.S. sample than in the Singapore sample. This study highlights negative consequences of misinformation during a global pandemic and addresses possible cultural and situational differences in how people interpret and respond to misinformation.

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Figure 1. Informational implications of misinformation on COVID-19.CC BY · PubMed Central

Figure 2. Effects of misinformation on information seeking, avoidance, and processing by country. Note. US = United States; KR = South Korea; SG = Singapore.CC BY · PubMed Central

Figure 3. Effects of information insufficiency on information seeking, avoidance, and processing by country. Note. US = United States; KR = South Korea; SG = Singapore.CC BY · PubMed Central

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Authors: Kim, H. K., Ahn, J., Atkinson, L., & Kahlor, L. A.
Affiliations: Nanyang Technological University (SG)
Hallym University (KR)
The University of Texas at Austin (US)
Corresponding author: Kim, Hye Kyung
ORCID: Kim, Hye Kyung
Ahn, Jisoo
Atkinson, Lucy
Kahlor, Lee Ann
Venue: Science Communication
Publisher: SAGE Publications
Published: 2020-09-13
Volume: 42
Issue: 5
Pages: 586-615
ISSN: 0164-0259 (ISSN-L)
1075-5470
1552-8545
DOI: 10.1177/1075547020959670
PMC: PMC7492825
OpenAlex: W3086361638
Cited by: 313
References: 64
Citations by year: 2026: 22 · 2025: 33 · 2024: 43 · 2023: 71 · 2022: 93 · 2021: 45 · 2020: 5
FWCI: 71.69
Type: journal article
Language: en
Open access: hybrid
doi.org
Licence: cc-by
creativecommons.org/licenses/by/4.0/ (unspecified)
Locations: Science Communication (publishedVersion, cc-by)
PubMed Central (publishedVersion, cc-by)
PubMed (publishedVersion)
DR-NTU (Nanyang Technological University) (submittedVersion, cc-by)
Funders: ministry of education - singapore (Academic Research Fund Tier 1)
national research foundation of korea (NRF-2018S1A3A2074932)
Ministry of Education of the Republic of Korea
Topics: Social Sciences › Sociology and Political Science › Misinformation and Its Impacts
Social Sciences › Communication › Communication and COVID-19 Impact
Social Sciences › Communication › Public Relations and Crisis Communication
Keywords: COVID-19 misinformation, information seeking, information avoidance, heuristic processing, systematic processing, information insufficiency, cross-cultural comparison, pandemic response, United States, South Korea, Singapore

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Effects of COVID-19 Misinformation on Information Seeking, Avoidance, and Processing: A Multicountry Comparative Study

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