Patient-Centered Care and Outcomes: A Systematic Review of the Literature

The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations

Baron, R. M., & Kenny, D. A. (1986) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.51.6.1173 · Cited by 91,532

Crossing the Quality Chasm: A New Health System for the 21st Century

Baker, A. (2001) · BMJ · doi:10.1136/bmj.323.7322.1192 · Cited by 10,779

The Quality of Care

Donabedian, A. (1988) · JAMA · doi:10.1001/jama.260.12.1743 · Cited by 5,895

Untitled work

Kushner (2021) · doi:10.12788/jfp · Cited by 3,799

Crossing the Quality Chasm: A New Health System for the 21st Century

Bloom, B. S. (2002) · JAMA · doi:10.1001/jama.287.5.646-a · Cited by 3,733

The Journal of Family Practice

Geyman, J. P. (1997) · American Journal of Family Therapy · doi:10.1080/01926189708251066 · Cited by 3,088

Patient-centredness: a conceptual framework and review of the empirical literature

Mead, N., & Bower, P. (2000) · Social Science & Medicine · doi:10.1016/s0277-9536(00)00098-8 · Cited by 2,993

The impact of patient-centered care on outcomes.

Stewart, M., Brown, J. B., DONNER, A. P., McWhinney, I. R., Oates, J., Weston, W. W., & Jordan, J. (2000) · PubMed · Cited by 2,508

Chronic disease management: what will it take to improve care for chronic illness?

Eh, W. (1998) · PubMed · Cited by 2,095

The Randomized Clinical Trial

Glaser, E. (1972) · New England Journal of Medicine · doi:10.1056/nejm197210192871623 · Cited by 970

Stakeholder views on the role of spiritual care in Australian hospitals: An exploratory study

Holmes, C. (2018) · Health Policy · doi:10.1016/j.healthpol.2018.02.003 · Cited by 14

Understanding ‘Good Health care’ from the Patient’s Perspective: Development of a Conceptual Model Using Group Concept Mapping

McCaffrey, S. A., Chiauzzi, E. J., Chan, C., & Hoole, M. (2018) · Patient · doi:10.1007/s40271-018-0320-x · Cited by 15

Developing serving culture: focus on workplace empowerment

Nowak, R. (2019) · Employee Relations · doi:10.1108/er-01-2018-0011 · Cited by 14

Patient-centeredness in the multimorbid elderly: a focus group study

Kanat, M., Schaefer, J., Kivelitz, L., Dirmaier, J., Voigt-Radloff, S., Heimbach, B., & Glattacker, M. (2021) · BMC Geriatrics · doi:10.1186/s12877-021-02448-8 · Cited by 14

Vital signs 2015: The state of safety and quality in Australian health care

Simmonds, F. D., & Alexander, T. L. (2015) · Research Online (University of Wollongong) · Cited by 14

Impact of an Enhanced Patient Care Intervention on Viral Suppression Among Patients Living With HIV in Kenya

Wachira, J., Genberg, B. L., Mwangi, A., Chemutai, D., Braitstein, P. K. A., Galárraga, O., Siika, A. M., & Wilson, I. B. (2022) · JAIDS Journal of Acquired Immune Deficiency Syndromes · doi:10.1097/qai.0000000000002987 · Cited by 13

L’orientation patient à l’hôpital public : un dispositif marketing comme compromis entre mondes

Gilbert, P., & Laporte, M.-È. (2022) · Recherche et Applications en Marketing (French Edition) · doi:10.1177/07673701221112692 · Cited by 13

Views of patients with obesity on person‐centred care: A Q‐methodology study

Crompvoets, P. I., Cramm, J. M., van Rossum, E. F. C., & Nieboer, A. P. (2022) · Health Expectations · doi:10.1111/hex.13609 · Cited by 12

How pharmacist-led health services are tailored to minoritized populations, their acceptability and effectiveness: A scoping literature review

Hutchings, J., Grey, C., Brewer, K., & Aspden, T. (2023) · Research in Social and Administrative Pharmacy · doi:10.1016/j.sapharm.2023.05.014 · Cited by 14

The impact of integrated care on health care utilization and costs in a socially deprived urban area in Germany: A difference‐in‐differences approach within an event‐study framework

Ress, V., & Wild, E. (2023) · Health Economics · doi:10.1002/hec.4771 · Cited by 13

Apomorphine for prolonged disorders of consciousness: a multimodal open-label study

Sanz, L. R. D., Lejeune, N., Szymkowicz, E., Bonin, E., Panda, R., Sala, A., Thibaut, A., Huerta-Gutiérrez, R., Dardenne, N., Dikenstein, D., et al. (2024) · EClinicalMedicine · doi:10.1016/j.eclinm.2024.102925 · Cited by 13

The role of information and choice in patient-centred care in diabetes: a hierarchy of patient-centredness

Asimakopoulou, K. G., & Scambler, S. (2013) · European Diabetes Nursing · doi:10.1002/edn.228 · Cited by 13

Implementation of person‐centred practice principles and behaviour change techniques after a 2‐day training workshop: A nested case study involving physiotherapists

Lawford, B. J., Bennell, K. L., Kasza, J., Campbell, P. K., Gale, J., Bills, C., & Hinman, R. S. (2019) · Musculoskeletal Care · doi:10.1002/msc.1395 · Cited by 13

Statistical process control assessed implementation fidelity of patient-reported outcome measures (PROMs) in routine care

Roberts, N. A., Alexander, K. E., Wyld, D., & Janda, M. (2020) · Journal of Clinical Epidemiology · doi:10.1016/j.jclinepi.2020.06.022 · Cited by 13

Motivational interviewing in a nurse-led outpatient clinic to support lifestyle behaviour change after admission to a stroke unit: a randomized controlled trial

Brouwer‐Goossensen, D., Scheele, M., van Genugten, L., Lingsma, H. F., Dippel, D. W. J., Koudstaal, P. J., & den Hertog, H. M. (2021) · European Journal of Cardiovascular Nursing · doi:10.1093/eurjcn/zvab001 · Cited by 13

Learning patient-centredness with simulated/standardized patients: A realist review: BEME Guide No. 68

Canét-Wittkampf, C. G., Diemers, A. D., den Bogerd, K. V., Schönrock-Adema, J., Damoiseaux, R. A. M. J., Zwart, D. L. M., Jaarsma, D. A. D. C., Mol, S., Bombeke, K., & GROOT, E. D. (2022) · Medical Teacher · doi:10.1080/0142159x.2022.2093176 · Cited by 14

Institutional logics and the adoption and implementation of remote patient monitoring

Hidefjäll, P., Laurell, H., Johansson, J., & Barlow, J. G. (2023) · Innovation · doi:10.1080/14479338.2022.2162907 · Cited by 13

Association between primary Spanish language and quality of intrapartum care among Latina women: a secondary analysis of the Listening to Mothers in California survey

Valdez, J. J., Jackson, A. V., & Marshall, C. J. (2023) · BMC Pregnancy and Childbirth · doi:10.1186/s12884-023-05526-4 · Cited by 13

Value co-creation in high-involvement services: the animal healthcare sector

Pyatt, A. Z., Wright, G. H., Walley, K. E., & Bleach, E. C. L. (2017) · International Journal of Retail & Distribution Management · doi:10.1108/ijrdm-11-2016-0209 · Cited by 13

Future directions in performance measures for contraceptive care: a proposed framework

Gavin, L. E., Ahrens, K. A., Dehlendorf, C. E., Frederiksen, B. N., Decker, E. J., & Moskosky, S. B. (2017) · Contraception · doi:10.1016/j.contraception.2017.06.001 · Cited by 15

Optimizing Hospitalist-Patient Communication: An Observation Study of Medical Encounter Quality

Apker, J., Baker, M., Shank, S. E., Hatten, K. N., & VanSweden, S. (2018) · The Joint Commission Journal on Quality and Patient Safety · doi:10.1016/j.jcjq.2017.08.011 · Cited by 13

Experiences and expectations of patients living with HIV on their engagement with care in Western Kenya

Wachira, J., Genberg, B. L., Kafu, C., Braitstein, P. K. A., Laws, M. B., & Wilson, I. B. (2018) · Patient Preference and Adherence · doi:10.2147/ppa.s168664 · Cited by 13

Value-based medicine and palliative care: how do they converge?

Sampaio, S. G. D. S. M., da Motta, L. B., & Caldas, C. P. (2019) · Expert Review of Pharmacoeconomics & Outcomes Research · doi:10.1080/14737167.2019.1651645 · Cited by 13

A Literature Review on People-Centered Care and Nursing Practice in Primary Health Care Setting

Lateef, A., & Mhlongo, E. M. (2020) · Global Journal of Health Science · doi:10.5539/gjhs.v12n2p23 · Cited by 12

Fostering patient-centredness by following patients outside the clinical setting: an interview study

Canét-Wittkampf, C. G., Eijkelboom, C., Mol, S., Zwart, D. L. M., Hendriks, I., & GROOT, E. D. (2020) · BMC Medical Education · doi:10.1186/s12909-020-1928-9 · Cited by 15

Has the Quality of Patient–Provider Communication About Survivorship Care Improved?

Rai, A., Chawla, N., Han, X., Rim, S. H., Smith, T. G., de Moor, J. S., & Yabroff, K. R. (2019) · Journal of Oncology Practice · doi:10.1200/jop.19.00157 · Cited by 13

Older and Wiser? The Need to Reexamine the Impact of Health Professionals Age and Experience on Competency-Based Practices

Xu, J., Hicks-Roof, K. K., Bailey, C. E., & Hamadi, H. Y. (2021) · SAGE Open Nursing · doi:10.1177/23779608211029067 · Cited by 12

Patient-centred care in ophthalmology: current practices, effectiveness and challenges

Chow, S. C., Lam, P. Y., & Choy, B. N. K. (2022) · Graefe s Archive for Clinical and Experimental Ophthalmology · doi:10.1007/s00417-022-05666-x · Cited by 12

Exploration of the factors that influence perceived quality of patient centered care among cancer survivors: A systematic review

Volakakis, N., Pylli, M., Raftopoulos, V., Kyrkou, I., Xanthos, T. T., & Δελτσίδου, Ά. (2024) · European Journal of Oncology Nursing · doi:10.1016/j.ejon.2024.102503 · Cited by 12

Patient-centered outcomes and outcome measurements for people aged 65 years and older—a scoping review

Andersson, Å. G., Dahlkvist, L., & Kurland, L. (2024) · BMC Geriatrics · doi:10.1186/s12877-024-05134-7 · Cited by 12

What matters to you? An observational field study of patient and care provider expectations for health care relationships

Rathert, C., Mittler, J., Vogus, T. J., & Lee, Y. S. H. (2024) · PLoS ONE · doi:10.1371/journal.pone.0304854 · Cited by 12

Predictors of infertility-related concerns in a Canadian survey of men and women seeking fertility treatment

Gelgoot, E. N., Kelly-Hedrick, M., Miner, S. A., Robins, S., Chan, P. T. K., Ells, C., Holzer, H. E. G., Lo, K. C., MAHUTTE, N. G., Ouhilal, S., et al. (2020) · Patient Education and Counseling · doi:10.1016/j.pec.2020.03.016 · Cited by 12

Exploring patient satisfaction with hospital foodservice: A Swedish study using the Acute Care Hospital Foodservice Patient Satisfaction Questionnaire

Rapo, S., Sydner, Y. M., Kautto, E., & Hörnell, A. (2021) · Nutrition & Dietetics · doi:10.1111/1747-0080.12665 · Cited by 12

Effective strategies for implementing patient-centered care in cardiac care unit: An opportunity for change

Charosaei, F., Rostami, S., Esmaeili, M., Molavynejad, S., & Vanaki, Z. (2021) · Journal of Education and Health Promotion · doi:10.4103/jehp.jehp_1662_20 · Cited by 12

From Compliance to Adherence in Diabetes Self-Care: Examining the Role of Patient’s Potential for Mindful Non-Adherence and Physician-Patient Communication

Soyoon, K., & Malova, E. (2022) · American Journal of Health Promotion · doi:10.1177/08901171211068401 · Cited by 13

Effectiveness of Meaning-Centered Coaching on the Job of Oncology Nurses on Spiritual Care Competences

Modderkolk, L., van Meurs, J., de Klein, V., Engels, Y., & Wichmann, A. B. (2023) · Cancer Nursing · doi:10.1097/ncc.0000000000001255 · Cited by 11

Learning to Manage Chronic Pain: The Patients’ Perspective

Hapidou, E. G., & Horst, E. (2016) · Pain and Therapy · doi:10.1007/s40122-016-0047-0 · Cited by 12

iValidate: a communication-based clinical intervention in life-limiting illness

Simpson, N., Milnes, S. L., Martin, P., Phillips, A., Silverman, J., Keely, G., Forrester, M., Dunning, T. L., Corke, C., & Orford, N. R. (2019) · BMJ Supportive & Palliative Care · doi:10.1136/bmjspcare-2018-001669 · Cited by 12

The Need to Improve Patient-Centered Outcome Reporting Following Lower Extremity Flap Reconstruction: A Systematic Review and Meta-analysis

Kim, K. G., Tirrell, A. R., Dekker, P. K., Haffner, Z. K., Attinger, C. E., Fan, K. L., & Evans, K. K. (2021) · Journal of Reconstructive Microsurgery · doi:10.1055/s-0041-1726398 · Cited by 12

Good communication was valued as more important than accessibility according to 707 Nordic primary care patients: a report from the QUALICOPC study

Eide, T. B., Straand, J., & Brænd, A. M. (2021) · Scandinavian Journal of Primary Health Care · doi:10.1080/02813432.2021.1928837 · Cited by 12

Patient-Physician Communication in Acute Myeloid Leukemia and Myelodysplastic Syndrome

Morelli, E., Mulas, O., & Caocci, G. (2021) · Clinical Practice and Epidemiology in Mental Health · doi:10.2174/1745017902117010264 · Cited by 12

Patient-centered care and the “people first” principle as a tool to prevent stigmatization of patients with obesity

Bąk‐Sosnowska, M., Moszak, M., Doroszewska, A., Wyleżoł, M., Ostrowska, L., & Bogdański, P. (2022) · Polskie Archiwum Medycyny Wewnętrznej · doi:10.20452/pamw.16351 · Cited by 14

A decision aid intervention for family building after cancer: developmental study on the initial steps to consider when designing a web-based prototype

Benedict, C., Dauber-Decker, K. L., King, D., Hahn, A., Ford, J. S., & Diefenbach, M. (2021) · JMIR Formative Research · doi:10.2196/20841 · Cited by 11

Person‐centred communication with cancer survivors: Exploring the meaning of follow‐up coaching conversations

Timmermann, C., Ammentorp, J., & Birkelund, R. (2021) · Scandinavian Journal of Caring Sciences · doi:10.1111/scs.13007 · Cited by 11

A critical appraisal of clinical practice guidelines on insomnia using the RIGHT statement and AGREE II instrument

Zhu, H., Li, M., Pan, B., Yang, Q., Cao, X. Q., Wang, Q., Chen, Y., Ding, G., Tian, J., & Ge, L. (2022) · Sleep Medicine · doi:10.1016/j.sleep.2022.08.023 · Cited by 11

Experiences and Acceptability of a Weight Loss Intervention for Diabetes (Diabetes Remission Clinical Trial—DiRECT) in Aotearoa New Zealand: A Qualitative Study within a Pilot Randomised Controlled Trial

Campbell, K., Peddie, M. C., Ashton, N., Ma’ia’i, K., Russell‐Camp, T., Mann, J. I., Camp, J., & Reynolds, A. N. (2024) · Nutrients · doi:10.3390/nu16121853 · Cited by 11

Customer trust and perceived service quality in the healthcare sector: Customer aggressive behaviour as a mediator

Gur, A. (2020) · Journal of Trust Research · doi:10.1080/21515581.2021.1927063 · Cited by 15

“I am not just a place for implementation. I should be a partner”: a qualitative study of patient-centered care from the perspective of diabetic patients in Saudi Arabia

Alkhaibari, R. A., Smith‐Merry, J., & Forsyth, R. (2023) · BMC Health Services Research · doi:10.1186/s12913-023-10391-0 · Cited by 11

Exploring Health Beliefs Among Hispanic Adults with Prediabetes

Shaak, K., Johnson, M. B., Marsh, J. K., Hansen, S. E., Banerjee, E. S., Stello, B., & Careyva, B. A. (2018) · Journal of Community Health · doi:10.1007/s10900-018-0512-2 · Cited by 14

Factors constraining patient engagement in implantable medical device discussions and decisions: interviews with physicians

Gagliardi, A. R., Lehoux, P., Ducey, A., Easty, A., Ross, S., Bell, C. M., Trbovich, P., Takata, J. L., & Urbach, D. R. (2017) · International Journal for Quality in Health Care · doi:10.1093/intqhc/mzx013 · Cited by 11

Palestinian doctors’ views on patient-centered care in hospitals

Sultan, W. I. M., Sultan, M. I., & Crispim, J. (2018) · BMC Health Services Research · doi:10.1186/s12913-018-3573-0 · Cited by 11

National consensus recommendations on patient-centered care for ductal carcinoma in situ

Gagliardi, A. R., Wright, F. C., Hong, N. J. L., Groot, G., Helyer, L. K., Meiers, P., Quan, M. L., Urquhart, R., & Warburton, R. (2019) · Breast Cancer Research and Treatment · doi:10.1007/s10549-019-05132-z · Cited by 13

Contraceptive Decision Making Among Latina Immigrants: Developing Theory-Based Survey Items

Carvajal, D. N., Mudafort, P. C. R., Barnet, B., & Blank, A. E. (2019) · Hispanic Health Care International · doi:10.1177/1540415319883422 · Cited by 12

Preferences for Sun Protection With a Self-Monitoring App: Protocol of a Discrete Choice Experiment Study

Nittas, V., Mütsch, M., & Puhan, M. A. (2020) · JMIR Research Protocols · doi:10.2196/16087 · Cited by 10

Co-Produced Care in Veterinary Services: A Qualitative Study of UK Stakeholders’ Perspectives

Pyatt, A. Z., Walley, K. E., Wright, G. H., & Bleach, E. C. L. (2020) · Veterinary Sciences · doi:10.3390/vetsci7040149 · Cited by 11

Impact of an Educational Comic to Enhance Patient-Physician–Electronic Health Record Engagement: Prospective Observational Study

Alkureishi, M. A., Johnson, T. A., Nichols, J. W., Dhodapkar, M. M., Czerwiec, M., Wroblewski, K., Arora, V. M., & Lee, W. W. (2021) · JMIR Human Factors · doi:10.2196/25054 · Cited by 11

Underground COVID-19 Home Hospitals for Haredim: Non-Compliance or a Culturally Adapted Alternative to Public Hospitalization?

Gabay, G., & Tarabeih, M. (2021) · Journal of Religion and Health · doi:10.1007/s10943-021-01407-2 · Cited by 11

Association Between Crowdsourced Health Care Facility Ratings and Mortality in US Counties

Stokes, D. C., Pelullo, A., Mitra, N., Meisel, Z. F., South, E. C., Asch, D. A., & Merchant, R. M. (2021) · JAMA Network Open · doi:10.1001/jamanetworkopen.2021.27799 · Cited by 11

Engaging stakeholders into an electronic patient-reported outcome development study: On making an HIV-specific e-PRO patient-centered

Engler, K., Lessard, D., Toupin, I., Lènàrt, A., & Lebouché, B. (2016) · Health Policy and Technology · doi:10.1016/j.hlpt.2016.11.002 · Cited by 12

A best-worst scaling survey of medical students’ perspective on implementing shared decision-making in China

Xu, R. H., Zhou, L.-M., Wong, E. L., Wang, D., Xiang, G., & Xu, C. (2020) · BMC Medical Education · doi:10.1186/s12909-020-02406-9 · Cited by 11

Doctor–Patient Relationship

Nelson, H. O. (2021) · doi:10.1002/9781119633808.ch24 · Cited by 11

A Multinational Study of Patient Preferences for How Decisions Are Made in Their Care

Pines, R. L., Sheeran, N., Jones, L., Pearson, A., Pamoso, A. H. G., Jin, Y., & Benedetti, M. (2022) · Medical Care Research and Review · doi:10.1177/10775587221108749 · Cited by 10

Multi-level strategies to improve equitable timely person-centred osteoarthritis care for diverse women: qualitative interviews with women and healthcare professionals

Gagliardi, A. R., Abbaticchio, A., Theodorlis, M., Marshall, D. A., MacKay, C., Borkhoff, C. M., Hazlewood, G. S., Battistella, M., Lofters, A., & Ahluwalia, V. (2023) · International Journal for Equity in Health · doi:10.1186/s12939-023-02026-x · Cited by 10

Sources and processes of social influence on health-related choices: A systematic review based on a social-interdependent choice paradigm

Pilli, L. E., Veldwijk, J., Swait́, J., Donkers, B., & de Bekker-Grob, E. W. (2024) · Social Science & Medicine · doi:10.1016/j.socscimed.2024.117360 · Cited by 10

Qualitative study of implementation of patient self‐reported measures in a consultation‐liaison psychiatry practice

Spaulding, A., Nordan, L. M., Blanchfield, L., Asiedu, G. B., Saltivan, J., Pecenka, S., Uitti, R. J., Naessens, J. M., & Niazi, S. K. (2019) · Journal of Evaluation in Clinical Practice · doi:10.1111/jep.13160 · Cited by 10

Treatment development, implementation, and participant baseline characteristics: A randomized pilot study of a tailored quitline intervention for individuals who smoke and vape

Vickerman, K. A., Carpenter, K., Miles, L. N., Hsu, J. M., Watt, K. A., Brandon, T. H., Hart, J. T., Javitz, H. S., & Wagener, T. L. (2021) · Contemporary Clinical Trials Communications · doi:10.1016/j.conctc.2021.100845 · Cited by 10

The Mind–Body–Breath Link During Oral Intake in Chronic Obstructive Pulmonary Disease: A Grounded Theory Analysis

Lin, T., & Shune, S. (2022) · Dysphagia · doi:10.1007/s00455-022-10473-x · Cited by 10

Patient‐centred care, diabetes self‐management and glycaemic control among Omani patients with type‐2 diabetes

Mahrouqi, A. S. A., Mallinson, R. K., Oh, K. M., & Weinstein, A. A. (2022) · International Journal of Nursing Practice · doi:10.1111/ijn.13103 · Cited by 15

Implementing patient-centred care in the context of an integrated care program

Cooper, H., McMurray, A. M., Ward, L. T., & Connor, M. (2015) · International Journal of Care Coordination · doi:10.1177/2053434516639336 · Cited by 10

A Comparison between Patients’ and Residents’ Perceptions of Patient Centeredness and Communication Skills among Physicians Working at Jordan University Hospital

Yasein, N. A., Shakhatreh, F. M., Shroukh, W. A., Farah, M., & Jaber, R. M. (2017) · Open Journal of Nursing · doi:10.4236/ojn.2017.76052 · Cited by 10

Including the Rural Excluded

Davis, H., & Farmer, J. (2017) · Elsevier eBooks · doi:10.1016/b978-0-08-102059-3.00012-5 · Cited by 11

Implementation Challenges Using a Novel Method for Collecting Patient-Reported Outcomes After Injury

Rosenberg, G. M., Shearer, E. J., Zion, S. R., Mackey, S., Morris, A. M., Spain, D. A., & Weiser, T. G. (2019) · Journal of Surgical Research · doi:10.1016/j.jss.2019.04.008 · Cited by 10

Promoting Counseling Skills in Audiology Clinical Supervisors: Considerations for Professional Development.

Muñoz, K., Ong, C. W., Whicker, J. J., & Twohig, M. (2019) · American Journal of Audiology · doi:10.1044/2019_aja-19-0060 · Cited by 8

How well do nursing staff assess the wellbeing of nursing home residents? An explorative study of using single-question scales

Kloos, N., Drossaert, C. H. C., Bohlmeijer, E. T., & Westerhof, G. J. (2020) · Ageing and Society · doi:10.1017/s0144686x20001178 · Cited by 11

Introducing physician associates to hospital patients: Development and feasibility testing of a patient experience‐based intervention

Taylor, F., Ogidi, J., Chauhan, R., Ladva, Z. R., Brearley, S. A., & Drennan, V. M. (2020) · Health Expectations · doi:10.1111/hex.13149 · Cited by 9

Feasibility and acceptability of electronic administration of patient reported outcomes using mHealth platform in emergency department patients with non-medical opioid use

Hawk, K. F., Malicki, C., Kinsman, J. M., D’Onofrio, G., Taylor, A., & Venkatesh, A. K. (2021) · Addiction Science & Clinical Practice · doi:10.1186/s13722-021-00276-0 · Cited by 10

Summary of the 2020 AHRQ research meeting on ‘advancing methods of implementing and evaluating patient experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys’

Quigley, D. D., Qureshi, N., Rybowski, L., Shaller, D., Edgman‐Levitan, S., Cleary, P. D., Ginsberg, C., & Hays, R. D. (2022) · Expert Review of Pharmacoeconomics & Outcomes Research · doi:10.1080/14737167.2022.2064848 · Cited by 10

Health Services OutPatient Experience questionnaire: factorial validity and reliability of a patient-centered outcome measure for outpatient settings in Italy

Ferretti, F., Pozza, A., & Coluccia, A. (2014) · Patient Related Outcome Measures · doi:10.2147/prom.s66500 · Cited by 10

Patient‐centred care and patient engagement to inform the use of psychosocial interventions with opioid substitution treatment: another path for Day & Mitcheson to follow

Strıke, C., & Guţă, A. (2017) · Addiction · doi:10.1111/add.13708 · Cited by 10

Toward Semantic IoT Load Inference Attention Management for Facilitating Healthcare and Public Health Collaboration: A Survey

Lim, S., & Rahmani, R. (2020) · Procedia Computer Science · doi:10.1016/j.procs.2020.10.050 · Cited by 11

Playful Communication and Care: Exploring Child-Centred Care of Young Children With Type 1 Diabetes Through the Framework of Zone of Proximal Development

DeCosta, P., Grabowski, D., Jespersen, L. N., & Skinner, T. C. (2022) · Frontiers in Clinical Diabetes and Healthcare · doi:10.3389/fcdhc.2021.707553 · Cited by 8

Older people's preferences and expectations of preventive oral care in the home

Blasi, A. M., Vonhoegen, L., Herrler, A., Wicht, M. J., & Barbe, A. G. (2023) · Gerodontology · doi:10.1111/ger.12698 · Cited by 11

How Chronic Pain Patients’ and Physicians’ Communication Influences Patients’ Uncertainty: A Pre- and Post-Consultation Study

Thompson, C. M., Pulido, M. D., Gangidi, S., & Arnold, P. M. (2024) · Journal of Health Communication · doi:10.1080/10810730.2024.2352556 · Cited by 9

Looking beyond Body Structure and Function: ICF Foci and Who Is Being Assessed in Research about Adolescents and Young Adults with Cerebral Palsy—A Scoping Review

Santana, C. A. S., Rosenbaum, P., van der Kemp, J., & de Campos, A. C. (2024) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph21060670 · Cited by 11

Caesarean section on maternal request: a qualitative study of conflicts related to shared decision-making and person-centred care in Sweden

Fredriksson, M., Holmström, I. K., Höglund, A. T., Fleron, E., & Mattebo, M. (2024) · Reproductive Health · doi:10.1186/s12978-024-01831-z · Cited by 13

Communication Challenges Experienced by Clinicians and Patients during Teleconsultation: A Scoping Review

Sota, T., Jackson, T. M., Yang, E. L., & Lau, A. Y. S. (2024) · Applied Clinical Informatics · doi:10.1055/a-2425-8626 · Cited by 9

Medication reviews in hospitalised patients for reduced hospital readmission and mortality. Systematic review, meta-analysis and meta-regression of RCTs

Degen, M., Chen, L., & Schöttker, B. (2025) · Ageing Research Reviews · doi:10.1016/j.arr.2025.102661 · Cited by 9

Provider–Patient Communication about Prescription Drug Abuse: A Qualitative Analysis of the Perspective of Prescribers

Mathis, S. M., Hagaman, A. M., Hagemeier, N. E., Baker, K., & Pack, R. P. (2019) · Substance Abuse · doi:10.1080/08897077.2019.1635956 · Cited by 9

Measurement of patients’ acceptable symptom levels and priorities for symptom improvement in advanced lung cancer

Krueger, E., Seçinti, E., Wu, W., Hanna, N. H., Durm, G. A., Einhorn, L. H., Jalal, S. I., & Mosher, C. E. (2021) · Supportive Care in Cancer · doi:10.1007/s00520-021-06159-z · Cited by 9

The impact of longitudinal integrated clerkships on patient care: a qualitative systematic review

John, J., & Brown, M. E. L. (2021) · Education for Primary Care · doi:10.1080/14739879.2021.1980438 · Cited by 8

Effect of shared decision-making education on physicians’ perceptions and practices of end-of-life care in Korea

Yu, B. C., Han, M., Ko, G.-J., Yang, J. W., Kwon, S. H., Chung, S., Hong, Y. A., Hyun, Y. Y., Cho, J., Yoo, K. D., et al. (2021) · Kidney Research and Clinical Practice · doi:10.23876/j.krcp.21.071 · Cited by 9

Patient-Centered Therapy for Obstructive Sleep Apnea: A Review

Taweesedt, P. T., Najeeb, H., & Surani, S. (2022) · Medicina · doi:10.3390/medicina58101338 · Cited by 12

The Satisfaction With Care of Patients With Schizophrenia in Taiwan: A Cross-Sectional Survey of Patient-Centered Care Domains

Chen, T., Chueh, K., Kao-Chen, C. H. E. N., Chi-Ling, C. H. O. U., & Yang, J. (2023) · Journal of Nursing Research · doi:10.1097/jnr.0000000000000549 · Cited by 9

Adult patient expectations and satisfaction: Can they be influenced by viewing the three-dimensional predicted outcome before fixed orthodontic treatment of dental crowding?

Kusaibati, A. M., Sultan, K., Hajeer, M. Y., Burhan, A. S., & Alam, M. K. (2023) · Journal of the World Federation of Orthodontists · doi:10.1016/j.ejwf.2023.08.005 · Cited by 9

Near real-time patient experience feedback with data relay to providers: a systematic review of its effectiveness

Jesus, T. S., Struhar, J., Zhang, M., Lee, D., Stern, B. Z., Heinemann, A. W., Jordan, N., & Deutsch, A. F. (2024) · International Journal for Quality in Health Care · doi:10.1093/intqhc/mzae053 · Cited by 9

Patient buy-in to social prescribing through link workers as part of person-centred care: a realist evaluation

Tierney, S., Wong, G., Westlake, D., Turk, A., Markham, S., Gorenberg, J., Reeve, J. L., Mitchell, C. A., Husk, K., Redwood, S., et al. (2024) · Health and Social Care Delivery Research · doi:10.3310/etnd8254 · Cited by 9

Why are you here again? Concordance between consumers and providers about the primary concern in recurring psychiatric visits

Bonfils, K. A., Fukui, S., Adams, E. L., Hedrick, H. M., & Salyers, M. P. (2014) · Psychiatry Research · doi:10.1016/j.psychres.2014.07.049 · Cited by 9

Teaching Principles of Patient-Centered Care During Radiology Residency

Miller, M. M., Slanetz, P. J., Lourenço, A. P., Eisenberg, R. L., & Kung, J. W. (2016) · Academic Radiology · doi:10.1016/j.acra.2016.01.021 · Cited by 9

Digital Health Technologies to Support Human Missions to Mars

Meskó, B. (2017) · New Space · doi:10.1089/space.2017.0035 · Cited by 9

Patient-centred hearing care in Malaysia: what do audiologists prefer and to what extent is it implemented in practice?

Ali, A., Meyer, C., & Hickson, L. M. H. (2017) · Speech Language and Hearing · doi:10.1080/2050571x.2017.1385167 · Cited by 9

Effects of patient-centered care (PCC) as interventions on patient outcomes: A systematic review

Rivai, F., Pasinringi, S. A., Sari, N., & Nadia, S. (2022) · Hasanuddin University Repository

Effects of patient-centered care (PCC) as interventions on patient outcomes

Rivai, F., Pasinringi, S. A., Sari, N., & Nadia, S. (2022) · International Journal of Health Sciences · doi:10.53730/ijhs.v6ns8.13213

[Clinical outcomes: the impact of patient-centered care].

Lin, C., Tzeng, W., Chiang, S., & Chiang, L. (2012) · PubMed · doi:10.6224/jn.59.6.104 · Cited by 1

Patient-Centered Care and Engagement

Pelletier, L. R., & Stichler, J. F. (2014) · JONA The Journal of Nursing Administration · doi:10.1097/nna.0000000000000102 · Cited by 32

Examining the Effect of Patient-Centered Care on Patient Outcomes: A Systematic ReviewPreprint

Fredericks, S., Lapum, J. L., & Hui, G. (2021) · doi:10.32920/ryerson.14638923.v1