The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.
Psychological Ownership Theory: An Exploratory Application in the Restaurant Industry
Abstract
This exploratory study conceptualizes psychological ownership (PO)—a state in which individuals feel as though the target of ownership is theirs—and investigates how customers form PO toward a company. Considering the PO is a new concept to hospitality research, the study develops and empirically validates a conceptual model of PO and a PO measurement scale in the context of the restaurant industry. The model incorporates fundamental human relationship variables, such as sense of belonging, identification, and perceived control, as the antecedents of PO. The model also relates PO to several practically important consequences, such as relationship intentions, word-of-mouth communications, competitive resistance, and willingness to pay. The results generally support the proposed mediating role of PO between the antecedents and consequences, consistent with the initial conceptualizations. This study discusses the potential that PO may play in enhancing loyalty and relationship marketing research in the hospitality and tourism industry.
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Cites
A Paradigm for Developing Better Measures of Marketing Constructs
Churchill, G. A. (1979) · Journal of Marketing Research · doi:10.1177/002224377901600110 · Cited by 16,549
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Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996) · Journal of Marketing · doi:10.2307/1251929 · Cited by 12,003
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Inclusion of Other in the Self Scale and the structure of interpersonal closeness.
Aron, A., Aron, E. N., & Smollan, D. (1992) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.63.4.596 · Cited by 5,157
Product/Consumption-Based Affective Responses and Postpurchase Processes
Westbrook, R. A. (1987) · Journal of Marketing Research · doi:10.1177/002224378702400302 · Cited by 2,462 · cited 1×
“WOM is “the informal communication directed at other customers about ownership, or characteristics of particular goods and services and/or their sellers” (Westbrook, 1987, p. 261).”
BackgroundGanesh, J., Arnold, M. J., & Reynolds, K. E. (2000) · Journal of Marketing · doi:10.1509/jmkg.64.3.65.18028 · Cited by 1,305
Reflections on Relationship Marketing in Consumer Markets
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Cited by
Individual Psychological Ownership: Concepts, Evidence, and Implications for Research in Marketing
Jussila, I., Tarkiainen, A., Sarstedt, M., & Hair, J. F. (2015) · Journal of Marketing Theory and Practice · doi:10.1080/10696679.2015.1002330 · Cited by 361
Generating brand awareness in Online Social Networks
Barreda, A. A., Bilgihan, A., Nusair, K., & Okumus, F. (2015) · Computers in Human Behavior · doi:10.1016/j.chb.2015.03.023 · Cited by 340
Jin, S. V., & Youn, S. (2023) · International Journal of Human–Computer Interaction · doi:10.1080/10447318.2022.2129277 · Cited by 201
Fritze, M. P., Eisingerich, A. B., & Benkenstein, M. (2019) · Electronic Commerce Research · doi:10.1007/s10660-018-9309-8 · Cited by 50
Metadata
- Authors
- Asatryan, V. S., & Oh, H.
- Venue
- Journal of Hospitality & Tourism Research
- Publisher
- SAGE Publications
- Published
- 2008-04-29
- Volume
- 32
- Issue
- 3
- Pages
- 363-386
- ISSN
- 0741-5095 (ISSN-L)
- 1096-3480
- 1557-7554
- OpenAlex
- W1977919402
- Cited by
- 210
- References
- 10
- FWCI
- 3.25
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
