Methods and metrics challenges of delivery-system research
Open accessAbstract
BACKGROUND: Many delivery-system interventions are fundamentally about change in social systems (both planned and unplanned). This systems perspective raises a number of methodological challenges for studying the effects of delivery-system change--particularly for answering questions related to whether the change will work under different conditions and how the change is integrated (or not) into the operating context of the delivery system. METHODS: The purpose of this paper is to describe the methodological and measurement challenges posed by five key issues in delivery-system research: (1) modeling intervention context; (2) measuring readiness for change; (3) assessing intervention fidelity and sustainability; (4) assessing complex, multicomponent interventions; and (5) incorporating time in delivery-system models to discuss recommendations for addressing these issues. For each issue, we provide recommendations for how research may be designed and implemented to overcome these challenges. RESULTS AND CONCLUSIONS: We suggest that a more refined understanding of the mechanisms underlying delivery-system interventions (treatment theory) and the ways in which outcomes for different classes of individuals change over time are fundamental starting points for capturing the heterogeneity in samples of individuals exposed to delivery-system interventions. To support the research recommendations outlined in this paper and to advance understanding of the "why" and "how" questions of delivery-system change and their effects, funding agencies should consider supporting studies with larger organizational sample sizes; longer duration; and nontraditional, mixed-methods designs.A version of this paper was prepared under contract with the Agency for Healthcare Research and Quality (AHRQ), US Department of Health and Human Services for presentation and discussion at a meeting on "The Challenge and Promise of Delivery System Research," held in Sterling, VA, on February 16-17, 2011. The opinions in the paper are those of the author and do not represent the views or recommendations of AHRQ or the US Department of Health and Human Services.1.
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Implementation strategies are part of 'packaged' approaches whose specific elements are poorly understood.
“are part of ‘packaged’ approaches whose specific elements are poorly understood [12]”
From Implementation strategies: recommendations for specifying and reporting (2013) · cites this paper as [12]
Implementation strategies are inherently complex social interventions, as they address multifaceted and complicated processes within interpersonal, organizational, and community contexts.
“Implementation strategies are inherently complex social interventions, as they address multifaceted and complicated processes within interpersonal, organizational, and community contexts [12,56-58].”
From Implementation strategies: recommendations for specifying and reporting (2013) · cites this paper as [12]
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A method to determine the impact of patient-centered care interventions in primary care
Daaleman, T. P., Shea, C. M., Halladay, J. R., & Reed, D. (2014) · Patient Education and Counseling · doi:10.1016/j.pec.2014.09.009 · Cited by 9 · see citing works
Evaluating Infrastructure Development in Complex Home Visiting Systems
Hargreaves, M. K., Cole, R. P., Coffee‐Borden, B., Paulsell, D., & Boller, K. (2013) · American Journal of Evaluation · doi:10.1177/1098214012469271 · Cited by 9 · see citing works
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Austin, J. D., Rutten, L. J. F., Fischer, K. J., Ridgeway, J. L., Minteer, S. A., Griffin, J. M., Pachman, D. R., Ruddy, K. J., & Cheville, A. L. (2024) · JCO Oncology Practice · doi:10.1200/op.24.00280 · Cited by 6 · see citing works
Hughes, A. M., Lin, E. H., Hussain, R. A., Gibson, G., Jurasic, M. M., Sharp, L. K., Hubbard, C. C., Poggensee, L., Evans, C. T., McGregor, J. C., et al. (2022) · Journal of the American Pharmacists Association · doi:10.1016/j.japh.2022.08.001 · Cited by 6 · see citing works
An examination of the factor structure of TeamSTEPPS measures in school mental health teams
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Predictors of Temporary Profile Days Among U.S. Army Active Duty Soldiers
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Evaluating the effect of a national collaborative: a cautionary tale
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Innovation and Service Delivery: Conceptual and Contextual Framework
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Conceptualising Healthcare-Seeking as an Activity to Explain Technology Use: A Case of M-healthPreprint
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Implementation of coordinated healthy lifestyle promotion in primary care : Process and outcomes
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- Authors
- Alexander, J. A., & Hearld, L. R.
- Affiliations
- University of Michigan (US)
- University of Alabama at Birmingham (US)
- Corresponding author
- Alexander, Jeffrey A
- ORCID
- Hearld, Larry R
- Venue
- Implementation Science
- Published
- 2012-03-12
- Volume
- 7
- Issue
- 1
- Pages
- 15-15
- ISSN
- 1748-5908 (ISSN-L)
- PMC
- PMC3317852
- OpenAlex
- W2157452301
- Cited by
- 78
- References
- 53
- Citations by year
- 2026: 2 · 2025: 1 · 2024: 3 · 2023: 4 · 2022: 6 · 2021: 4 · 2020: 10 · 2019: 9 · 2018: 5 · 2017: 3 · 2016: 4 · 2015: 5 · 2014: 7 · 2013: 11 · 2012: 4
- FWCI
- 15.36
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Implementation Science (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- Deep Blue (University of Michigan) (submittedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Funders
- U.S. Department of Health and Human Services
- Agency for Healthcare Research and Quality
- Topics
- Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
- Social Sciences › Decision Sciences › Management Science and Operations Research › Evaluation and Performance Assessment
- Health Sciences › Health Professions › Health Information Management › Healthcare Quality and Management
- Keywords
- readiness to change, intervention fidelity, sustainability, treatment theory, mixed methods research design
- MeSH terms
- Delivery of Health Care, Humans, Organizational Innovation, Research Design, Therapeutics, Time Factors, Treatment Outcome, Evidence-Based Practice
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