Cited by 228Antibiotic Use and ResistancePharmacy and Medical PracticesPharmaceutical industry and healthcare

Antibiotic sales in rural and urban pharmacies in northern Vietnam: an observational study

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Nga, Do Thi Thuy, Chuc, Nguyen Thi Kim, Hoa, Nguyen Phuong, Hoa, Nguyen Quynh, Nguyen, Nguyen Thi Thuy, Loan, Hoang Thi, Toan, Tran Khanh, Phuc, Ho Dang +4 more·2014·BMC Pharmacology and Toxicology

Abstract

BACKGROUND: The irrational overuse of antibiotics should be minimized as it drives the development of antibiotic resistance, but changing these practices is challenging. A better understanding is needed of practices and economic incentives for antibiotic dispensing in order to design effective interventions to reduce inappropriate antibiotic use. Here we report on both quantitative and qualitative aspects of antibiotic sales in private pharmacies in northern Vietnam. METHOD: A cross-sectional study was conducted in which all drug sales were observed and recorded for three consecutive days at thirty private pharmacies, 15 urban and 15 rural, in the Hanoi region in 2010. The proportion of antibiotics to total drug sales was assessed and the revenue was calculated for rural and urban settings. Pharmacists and drug sellers were interviewed by a semi-structured questionnaire and in-depth interviews to understand the incentive structure of antibiotic dispensing. RESULTS: In total 2953 drug sale transactions (2083 urban and 870 rural) were observed. Antibiotics contributed 24% and 18% to the total revenue of pharmacies in urban and rural, respectively. Most antibiotics were sold without a prescription: 88% in urban and 91% in rural pharmacies. The most frequent reported reason for buying antibiotics was cough in the urban setting (32%) and fever in the rural area (22%). Consumers commonly requested antibiotics without having a prescription: 50% in urban and 28% in rural area. The qualitative data revealed that drug sellers and customer's knowledge of antibiotics and antibiotic resistance were low, particularly in rural area. CONCLUSION: Over the counter sales of antibiotic without a prescription remains a major problem in Vietnam. Suggested areas of improvement are enforcement of regulations and pricing policies and educational programs to increase the knowledge of drug sellers as well as to increase community awareness to reduce demand-side pressure for drug sellers to dispense antibiotics inappropriately.

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Crossref · 10.1186/2050-6511-15-6

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  • Nga et al. noted that pharmacies in residential areas in Vietnam were more likely to dispense antibiotics without a prescription than those in rural settings.

    “This observation parallels findings by Nga et al in Vietnam, which noted that pharmacies in residential areas were more likely to dispense antibiotics without a prescription than those in rural settings. 19”

    From Evaluation of antibiotic dispensing without prescription by community pharmacies: a simulated patient study (2025) · cites this paper as [19]

    The Results (Observation of drug sales; page not provided) report the opposite numerical pattern: 88% of antibiotic sales in urban pharmacies and 91% in rural pharmacies were without a prescription. The paper says this difference was not statistically significant (p = 0.2), so it does not support the claim that urban pharmacies were more likely to dispense antibiotics without one. (LLM, conf=0.90)

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  • Inconsistency in dispensing practice will, in the long run, cost those CDROs adhering to ethical and regulatory standards by losing trust of customers and eventually hurting their business.

    “Such inconsistency in dispensing practice will, in the long run, cost those CDROs that are adhering to the ethical and regulatory standards by losing trust of customers and eventually hurting their business [24, 40, 42, 46–49].”

    From No prescription? No problem: drivers of non-prescribed sale of antibiotics among community drug retail outlets in low and middle income countries: a systematic review of qualitative studies (2021) · cites this paper as [48]

    The Results (Causes for inappropriate antibiotic selling; page not provided) report that sellers feared losing customers if they refused to dispense antibiotics without prescriptions. The Conclusion (page not provided) says regulatory compliance would cause economic loss. The paper does not say that inconsistent dispensing causes customers to lose trust in compliant sellers, or establish the claimed long-term sequence of harm. (LLM, conf=0.84)

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  • In environments where customer satisfaction or need is central, most CDRO staff opt to respond to customer's request and need without properly scrutinising the consequences or repercussions of their actions.

    “In such environments where customer satisfaction or need is of a central value, most CDRO staff opt to respond to customer’s request and need without properly scrutinising the consequences or repercussion of their actions [24, 39, 40, 42–44, 46–48].”

    From No prescription? No problem: drivers of non-prescribed sale of antibiotics among community drug retail outlets in low and middle income countries: a systematic review of qualitative studies (2021) · cites this paper as [48]

    The Results (Causes for inappropriate antibiotic selling; Qualitative study, page unavailable) report that fear of losing customers and patient demand drive inappropriate antibiotic sales in the studied Vietnamese pharmacies. The paper does not establish that most staff choose to comply with requests without scrutinising the consequences, or that this applies to CDRO staff generally. (LLM, conf=0.85)

    Experimental — accuracy not yet measured
  • Customers directly purchase antibiotics from CDROs because they experience poor satisfaction with nearby health facilities, including prolonged waiting, insufficient consultation time, and less quality service.

    “if they experience poor satisfaction with the services of health facilities in nearby areas (e.g. prolonged waiting time due to the overcrowded services, doctors unable/unwilling to have enough consultation time with patients and less quality service) [40–42, 47–49]”

    From No prescription? No problem: drivers of non-prescribed sale of antibiotics among community drug retail outlets in low and middle income countries: a systematic review of qualitative studies (2021) · cites this paper as [48]

    In Results > Qualitative study (page not provided), pharmacy respondents said patients often went directly to a pharmacy because visiting a doctor was inconvenient and hospital examinations were time-consuming. Results > Causes for inappropriate antibiotic selling also mentions concerns about the quality of diagnostics and access to medical services. The paper does not specifically attribute these purchases to overcrowded waiting areas or doctors being unable or unwilling to spend enough time in consultations. (LLM, conf=0.85)

    Experimental — accuracy not yet measured
  • Nearly all (n=10) included studies met seven or more of the 10 JBI appraisal checklist criteria for qualitative studies.

    “Nearly all (n = 10) [24, 39–43, 45, 46, 48, 49] met seven or more of the 10 JBI appraisal checklist criteria for qualitative studies.”

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Research works printed but not linked: 1

  1. Hoa NQ High Antibiotic Use and Resistance among Children Under Five PhD Thesis 2010 Sweden: Department of Public Health Sciences, Karolinska Institutet

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Authors
Nga, D. T. T., Chuc, N. T. K., Hoa, N. P., Hoa, N. Q., Nguyen, N. T. T., Loan, H. T., Toan, T. K., Phuc, H. D., Horby, P., Van Yen, N., Van Kinh, N., & Wertheim, H. F.
Affiliations
  • Oxford University Clinical Research Unit (VN)
  • Hanoi Medical University (VN)
  • Institute of Mathematics (VN)
  • University of Oxford (GB)
Corresponding author
  • Nga, Do Thi Thuy
  • Nguyen, Nguyen Thi Thuy
Venue
BMC Pharmacology and Toxicology
Published
2014-02-20
Volume
15
Issue
1
Pages
6-6
ISSN
2050-6511 (ISSN-L)
OpenAlex
W2164556138
Cited by
228
References
23
Citations by year
2026: 10 · 2025: 13 · 2024: 17 · 2023: 18 · 2022: 28 · 2021: 31 · 2020: 17 · 2019: 26 · 2018: 25 · 2017: 16 · 2016: 15 · 2015: 9 · 2014: 3
FWCI
11.97
Type
journal article
Language
en
Open access
Locations
  • BMC Pharmacology and Toxicology (publishedVersion, cc-by)
  • Europe PMC (PubMed Central) (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • Greater South Information System
Funders
Wellcome Trust
Topics
  • Life Sciences › Immunology and Microbiology › Applied Microbiology and Biotechnology › Antibiotic Use and Resistance
  • Life Sciences › Pharmacology, Toxicology and Pharmaceutics › Pharmacology › Pharmacy and Medical Practices
  • Life Sciences › Pharmacology, Toxicology and Pharmaceutics › Pharmacology › Pharmaceutical industry and healthcare
Keywords
antibiotic sales, prescription drug sales, inappropriate antibiotic use, antibiotic resistance, private pharmacies, urban-rural differences, Hanoi, Vietnam
MeSH terms
Anti-Bacterial Agents, Commerce, Nonprescription Drugs, Health Knowledge, Attitudes, Practice, Pharmacies, Surveys and Questionnaires, Rural Population, Urban Population, Vietnam, Drug Resistance, Bacterial

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