Social media usage among health care providers
Open accessAbstract
OBJECTIVE: The objective of this study was to evaluate the use of social media among healthcare workers in an attempt to identify how it affects the quality of patient care. RESULTS: An anonymous survey of 35 questions was conducted in South Texas, on 366 healthcare workers. Of the 97% of people who reported owning electronic devices, 87.9% indicated that they used social media. These healthcare workers indicated that they spent approximately 1 h on social media every day. The healthcare workers below the age of 40 were more involved in social media compared to those above 40 (p < 0.05). The use of social media among physicians and nurses was noted to be identical (88% for each group), and both groups encouraged their patients to research their clinical conditions on social media (p < 0.05). A higher number of physicians reported awareness of a social media policy in their hospital compared to nurses (p < 0.05). However, a large proportion of healthcare workers (40%) were unaware of their workplace policy, which could potentially cause a privacy breach of confidential medical information. Further studies are required to evaluate specific effects of these findings on the quality of patient care.
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A linear relationship between increasing age and decreasing social media use was found among physicians of the same specialty or other health care professionals.
“A linear relationship between increasing age and decreasing SM use was also found among physicians of the same specialty or other HCPs [85,91,94,95,100,106].”
From Dangers and Benefits of Social Media on E-Professionalism of Health Care Professionals: Scoping Review (2021) · cites this paper as [94]
The Results report lower social-media use among health care workers over 40 than among those under 40 (84.1% versus 91.2%). That supports an age-related difference, but the study compares only two age groups and does not establish a linear relationship or report an age trend specifically among physicians of the same specialty. (LLM, conf=0.88)
Experimental — accuracy not yet measuredBreaches of patient privacy were a concern for many different types of health care professionals.
“Breaches of patient privacy was a concern for many different types of HCPs [34,43,47,57,91,94,97,107,111,119].”
From Dangers and Benefits of Social Media on E-Professionalism of Health Care Professionals: Scoping Review (2021) · cites this paper as [94]
Compromising confidentiality concerns were described in numerous studies in this review, especially about breaches of patient privacy or possible risks of violating HIPAA online.
“Compromising confidentiality concerns were described in numerous studies in this review [34, 43, 47, 57, 91, 94, 97, 107, 111, 119], especially about breaches of patient privacy or possible risks of violating HIPAA online.”
From Dangers and Benefits of Social Media on E-Professionalism of Health Care Professionals: Scoping Review (2021) · cites this paper as [94]
Amongst healthcare providers, 88% use social media regularly.
“Amongst healthcare providers, 88% use social media regularly [18].”
From Recruiting Medical Students for a First Responder Project in the Social Age: Direct Contact Still Outperforms Social Media (2020) · cites this paper as [18]
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- Authors
- Surani, Z., Hirani, R., Elias, A., Quisenberry, L., Varon, J., Surani, S., & Surani, S.
- Affiliations
- Hampshire College (US)
- Texas Tech University (US)
- University of North Texas (US)
- Corresponding author
- Surani, Salim
- Venue
- BMC Research Notes
- Published
- 2017-11-29
- Volume
- 10
- Issue
- 1
- Pages
- 654-654
- ISSN
- 1756-0500 (ISSN-L)
- PMC
- PMC5708107
- OpenAlex
- W2769046624
- Cited by
- 214
- References
- 19
- Citations by year
- 2026: 7 · 2025: 23 · 2024: 34 · 2023: 40 · 2022: 24 · 2021: 39 · 2020: 34 · 2019: 12 · 2018: 1
- FWCI
- 14.29
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- BMC Research Notes (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Topics
- Social Sciences › Health › Social Media in Health Education
- Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
- Social Sciences › Demography › Cyberloafing and Workplace Behavior
- Keywords
- social media use, healthcare workers, physicians, nurses, quality of care, patient privacy, age differences in social media use
- MeSH terms
- Adult, Female, Health Personnel, Humans, Male, Middle Aged, Surveys and Questionnaires, Texas, Young Adult, Social Media
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