The DOI matches its Crossref record; 49 of the 49 references it cites were found in a registry or an index.
When the Interface Is a Face
Abstract
People behave differently in the presence of other people than they do when they are alone. People also may behave differently when designers introduce more human-like qualities into computer interfaces. In an experimental study we demonstrate that people's responses to a talking-face interface differ from their responses to a text-display interface. They attribute some personality traits to it; they are more aroused by it; they present themselves in a more positive light. We use theories of person perception, social facilitation, and self-presentation to predict and interpret these results. We suggest that as computer interfaces become more "human-like," people who use those interfaces may change their own personas in response to them.
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From Paradoxical effects of self-awareness of being observed: testing the effect of police body-worn cameras on assaults and aggression against officers (2018) · cites this paper as Sproull et al. 1996
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Metadata
- Authors
- Sproull, L., Subramani, M., Kiesler, S., Walker, J., & Waters, K.
- Affiliations
- Boston University (US)
- Carnegie Mellon University (US)
- ORCID
- Subramani, Mani
- Venue
- Human-Computer Interaction
- Publisher
- Informa UK Limited
- Published
- 1996-06-01
- Volume
- 11
- Issue
- 2
- Pages
- 97-124
- ISSN
- 0737-0024 (ISSN-L)
- OpenAlex
- W2121965518
- Cited by
- 399
- References
- 49
- Citations by year
- 2026: 7 · 2025: 13 · 2024: 11 · 2023: 10 · 2022: 11 · 2021: 23 · 2020: 24 · 2019: 14 · 2018: 17 · 2017: 15 · 2016: 17 · 2015: 17 · 2014: 12 · 2013: 13 · 2012: 16
- FWCI
- 10.94
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Human-Computer Interaction (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
- Keywords
- person perception, social facilitation, self-presentation, arousal, personality attribution, personas
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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