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Cited by 1,392

The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.

Narrative Processing: Building Consumer Connections to Brands

Edson Escalas, Jennifer·2004·Journal of Consumer Psychology

Abstract

This article proposes that narrative processing creates or enhances self-brand connections (SBC) because people generally interpret the meaning of their experiences by fitting them into a story. Similarly, in response to an ad that tells a story, narrative processing may create a link between a brand and the self when consumers attempt to map incoming narrative information onto stories in memory. Our approach rests on the notion that a brand becomes more meaningful the more closely it is linked to the self. We conceptualize this linkage at an aggregate level in terms of SBCs, that is, the extent to which consumers have incorporated the brand into their self-concepts. The results of an experiment show that narrative processing in response to a narratively structured ad is positively related to SBCs, which in turn have a positive relation with brand attitudes and behavioral intentions.

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Citations

Cites

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Metadata

Authors
Edson Escalas, J.
Venue
Journal of Consumer Psychology
Publisher
Wiley
Published
2004-01
Volume
14
Issue
1-2
Pages
168-180
ISSN
  • 1057-7408 (ISSN-L)
  • 1532-7663
OpenAlex
W1978707393
Cited by
1,392
References
9
FWCI
25.05
Type
journal article
Language
en
Open access
closed
Licence

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Edson Escalas, J. (2004). Narrative Processing: Building Consumer Connections to Brands. Journal of Consumer Psychology. https://doi.org/10.1207/s15327663jcp1401%262_19

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