Cited by 226Digital Platforms and EconomicsSharing Economy and PlatformsSupply Chain and Inventory Management

OM Forum—Innovative Online Platforms: Research Opportunities

Open access
Chen, Ying-Ju, Dai, Tinglong, Korpeoglu, C. Gizem, Körpeoğlu, Ersin, Sahin, Ozge, Tang, Christopher S., Xiao, Shihong·2020·Manufacturing & Service Operations Management

Abstract

Economic growth in many countries is increasingly driven by successful startups that operate as online platforms. These success stories have motivated us to define and classify various online platforms according to their business models. This study discusses strategic and operational issues arising from five types of online platforms (resource sharing, matching, crowdsourcing, review, and crowdfunding) and presents some research opportunities for operations management scholars to explore.

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Crossref · 10.1287/msom.2018.0757

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Authors
Chen, Y.-J., Dai, T., Korpeoglu, C. G., Körpeoğlu, E., Sahin, O., Tang, C. S., & Xiao, S.
Affiliations
  • Hong Kong University of Science and Technology (HK)
  • Johns Hopkins University (US)
  • Bilkent University (TR)
  • University College London (GB)
  • Johns Hopkins University, Baltimore, Maryland 21218;
  • University of California, Los Angeles (US)
Corresponding author
Tang, Christopher S.
Venue
Manufacturing & Service Operations Management
Published
2020-05
Volume
22
Issue
3
Pages
430-445
ISSN
  • 1523-4614 (ISSN-L)
  • 1526-5498
OpenAlex
W2807841885
Cited by
226
References
5
Citations by year
2026: 14 · 2025: 40 · 2024: 30 · 2023: 35 · 2022: 35 · 2021: 30 · 2020: 19 · 2019: 10 · 2018: 9 · 2017: 2 · 2016: 1 · 2015: 1
FWCI
36.14
Type
journal article
Language
en
Open access
Licence
public-domain
Locations
  • Manufacturing & Service Operations Management (publishedVersion)
  • Bilkent University Institutional Repository (Bilkent University) (submittedVersion, public-domain)
  • Rare & Special e-Zone (The Hong Kong University of Science and Technology) (submittedVersion)
  • TU/e Research Portal (submittedVersion, other-oa)
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
  • Social Sciences › Business, Management and Accounting › Marketing › Sharing Economy and Platforms
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Supply Chain and Inventory Management
Keywords
digital platforms, business models, startups, resource sharing platform, matching platforms, crowdsourcing, online review platforms, crowdfunding, platform strategy

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