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Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology
Abstract
How should we understand why firms exist? A prevailing view has been that they serve to keep in check the transaction costs arising from the self-interested motivations of individuals. We develop in this article the argument that what firms do better than markets is the sharing and transfer of the knowledge of individuals and groups within an organization. This knowledge consists of information (e.g., who knows what) and of know-how (e.g., how to organize a research team). What is central to our argument is that knowledge is held by individuals, but is also expressed in regularities by which members cooperate in a social community (i.e., group, organization, or network). If knowledge is only held at the individual level, then firms could change simply by employee turnover. Because we know that hiring new workers is not equivalent to changing the skills of a firm, an analysis of what firms can do must understand knowledge as embedded in the organizing principles by which people cooperate within organizations. Based on this discussion, a paradox is identified: efforts by a firm to grow by the replication of its technology enhances the potential for imitation. By considering how firms can deter imitation by innovation, we develop a more dynamic view of how firms create new knowledge. We build up this dynamic perspective by suggesting that firms learn new skills by recombining their current capabilities. Because new ways of cooperating cannot be easily acquired, growth occurs by building on the social relationships that currently exist in a firm. What a firm has done before tends to predict what it can do in the future. In this sense, the cumulative knowledge of the firm provides options to expand in new but uncertain markets in the future. We discuss at length the example of the make/buy decision and propose several testable hypotheses regarding the boundaries of the firm, without appealing to the notion of “opportunism.”
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In the citing paper
“In our view, firms are efficient means by which knowledge is created and transferred.8”
From Knowledge of the Firm and the Evolutionary Theory of the Multinational Corporation (1993) · cites this paper as Kogut and Zander 1992
In the citing paper
“Nevertheless, research suggests that homing costs usually arise from the adaptation, coordination, and communication requirements (Kogut and Zander 1992) associated with joining a new platform (Cennamo et al. 2018;Kapoor and Lee 2013).”
From Smart Timing for Smart Products? Complementor Multihoming in Nascent Platform Markets (2026) · cites this paper as Kogut and Zander 1992
In the citing paper
“Knowledge can be characterized along various dimensions (Windhager et al., 2013), from explicit knowledge to tacit knowledge (Kogut & Zander, 1992;Nonaka & Von Krogh, 2009;Nonaka, 1994;Polanyi, 1962).”
From Linking knowledge management, organizational learning and memory (2020) · cites this paper as Kogut & Zander, 1992
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Mahoney, J. T. (1995) · Journal of Business Research · doi:10.1016/0148-2963(94)00060-r · Cited by 796
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BackgroundSocial Capital and Value Creation: The Role of Intrafirm Networks
Tsai, W., & Ghoshal, S. (1998) · Academy of Management Journal · doi:10.5465/257085 · Cited by 739
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“The validation of the questionnaire design and the reliability and validity of the constructs are discussed in detail in Zander [1991a] and Zander and Kogut [forthcoming].”
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Puranam, P., Singh, H., & Zollo, M. (2006) · Academy of Management Journal · doi:10.5465/amj.2006.20786062 · Cited by 702
“…mechanisms that are normally taken for granted within the firm, such as standard operating procedures, routines, culture and informal networks (Kogut and Zander, 1992; 1996), so that coordination between explorative and exploitative processes must be achieved de novo through formal…”
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“Kogut and Zander (1992) envision the firm as a coherent set of organizing principles, similar to the routines of Cyert and March (1963) and Nelson and Winter (1982), that link and combine complex and tacit knowledge held by skilled workers in collective sets of procedures, which often themselves…”
BackgroundHandbook of strategy and management
Eisenhardt, K. M., Santos, F. M., Pettigrew, I. A., Thomas, H., (eds, R. W., & Publications, S. (2006) · Choice Reviews Online · doi:10.5860/choice.44-1617 · Cited by 725
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ARCHITECTURAL INNOVATION AND MODULAR CORPORATE FORMS.
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Foss, N. J., Husted, K., & Michailova, S. (2009) · Journal of Management Studies · doi:10.1111/j.1467-6486.2009.00870.x · Cited by 715
“Also, a prominent argument is that the formal and proprietary governance regime of the firm itself has special properties in the governance of knowledge exchanges where markets fail (for different perspectives, see Kogut and Zander, 1992; Nickerson and Zenger, 2004).”
BackgroundBuilding an integrative model of small business growth
Wiklund, J., Patzelt, H., & Shepherd, D. A. (2007) · Small Business Economics · doi:10.1007/s11187-007-9084-8 · Cited by 771
“These dimensions of the small firm’s task environment have been investigated including the environment’s munificence, turbulence, heterogeneity, hostility, dynamics, customer structure, and competition (Covin and Covin 1990; Kolvereid 1992; Pelham and Wilson 1996).”
BackgroundInfluentialWhen Brokers May Not Work: The Cultural Contingency of Social Capital in Chinese High-tech Firms
Xiao, Z., & Tsui, A. S. (2007) · Administrative Science Quarterly · doi:10.2189/asqu.52.1.1 · Cited by 702
“7/ASQ, March 2007 Social Capital in Chinese Firms In large organizations, especially in multinational and multibusiness firms, lack of coordination across internal boundaries is a perennial problem (e.g., Kogut and Zander, 1992; Ghoshal, Korine, and Szulanski, 1994).”
BackgroundToward a model of strategic outsourcing
Holcomb, T. R., & Hitt, M. A. (2006) · Journal of Operations Management · doi:10.1016/j.jom.2006.05.003 · Cited by 690
“Our view of these mechanisms also complements ‘recombinatory’ (e.g. Galunic and Rodan, 1998; Grant, 1996; Kogut and Zander, 1992) views of capabilities, which emphasize the manipulation of competences residing within the firm.”
Mom, T. J. M., Bosch, F. A. J. V. D., & Volberda, H. (2007) · Journal of Management Studies · doi:10.1111/j.1467-6486.2007.00697.x · Cited by 737
“Consequently, by stimulating cross-fertilization or (re-)combinations of different kinds of knowledge, horizontal inflows of knowledge have been found to enhance innovation and the creation of new knowledge at the recipient level (e.g. Grant, 1996; Kogut and Zander, 1992; Lawrence and Lorsch, 1967).”
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“…firms are able to encourage, organize, and tap individual, group, and organizational learning about the firm’s current and potential markets determines the firm’s ability to discover why and how its resources should be reconfigured and capabilities upgraded (Kogut and Zander 1992; Mahoney 1995).”
BackgroundInfluentialThe Dynamic Resource-Based View: Capability LifecyclesPreprint
Helfat, C. E., & Peteraf, M. A. (2003) · SSRN Electronic Journal · doi:10.2139/ssrn.386620 · Cited by 685
“This approach links together the various strands of resource-based theory (Wernerfelt, 1984; Rumelt, 1984; Teece et al. 1997), including ‘routine-based’ (Nelson and Winter, 1982) and ‘knowledge-based’ (Kogut and Zander, 1992; Winter, 1987; Grant, 1996) theories.”
BackgroundKing, A. A., & Tucci, C. L. (2002) · Management Science · doi:10.1287/mnsc.48.2.171.253 · Cited by 664
Organizational Knowledge Management: A Contingency Perspective
Sabherwal, R. (2001) · Journal of Management Information Systems · doi:10.1080/07421222.2001.11045676 · Cited by 688
“Kogut and Zander [23] distinguish between “information” and “know-how” as two types of knowledge, viewing them as “what something means” and “knowing how to do some-”
BackgroundInfluentialFour formal(izable) theories of the firm?
Gibbons, R. S. (2005) · Journal of Economic Behavior & Organization · doi:10.1016/j.jebo.2004.09.010 · Cited by 693
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BackgroundMethodSzulanski, G., Cappetta, R., & Jensen, R. J. (2004) · Organization Science · doi:10.1287/orsc.1040.0096 · Cited by 673
“For more information, please contact scholarsarchive@byu.edu, ellen_amatangelo@byu.edu.”
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Acedo, F. J., Castro, C. B., & González, J. L. G. (2006) · Strategic Management Journal · doi:10.1002/smj.532 · Cited by 676
“In contrast, other KBV works presuppose that knowledge resides at an individual level, thereby making knowledge integration the essential function for a firm (Grant, 1996a, 1996b; Kogut and Zander, 1992).”
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Chen, C., & Huang, J. (2007) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2006.11.001 · Cited by 684
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“As strategic options (Kogut and Zander 1992), dynamic capabilities give the ability to pursue new opportunities, which are more likely to materialize in turbulent environments.”
BackgroundOrganizational learning, knowledge and wisdom
Bierly, P. E., Kessler, E. H., & Christensen, E. W. (2000) · Journal of Organizational Change Management · doi:10.1108/09534810010378605 · Cited by 654
“596 Research on the resource-based view of the firm illustrates that for most firms knowledge is the most important strategic resource and that the capability to create, integrate and apply knowledge is critical to the development of sustainable competitive advantages (Nonaka, 1994; Kogut and Zander, 1992).”
BackgroundInfluentialSmall Worlds and Regional Innovation
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“This theory influenced Nelson and Winter's (1982) theory of routines, which has become influential both as a component of evolutionary economics theory and as a research topic for strategy scholars interested in organizational capabilities (e.g., Kogut and Zander 1992, Teece et al. 1997).”
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“Finally, some strategy researchers have suggested that firms may use acquisitions to expand their stock of knowledge (Huber, 1991; Karim and Mitchell, 2000; Kogut and Zander, 1992).”
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“While we have been investigating how knowledge workers deal with tacit knowledge over the last three decades of organizational scholarship (e.g., Kogut and Zander 1992), we know relatively little about dealing with the opacity of modern technologies.”
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Plekhanov, D., Franke, H., & Netland, T. H. (2022) · European Management Journal · doi:10.1016/j.emj.2022.09.007 · Cited by 634
Knowledge-Based Approaches to the Theory of the Firm: Some Critical Comments
Foss, N. J. (1996) · Organization Science · doi:10.1287/orsc.7.5.470 · Cited by 589
What's “New” About New Forms of Organizing?
Puranam, P., Alexy, O. T., & Reitzig, M. G. (2013) · Academy of Management Review · doi:10.5465/amr.2011.0436 · Cited by 665
“This is certainly a key and indeed explicit premise in each of the examples we have discussed, whether it be voluntary contributors to Wikipedia or the self-selection of employees into projects they like in Oticon (also see Lakhani and Wolf (2005) on its importance in open source projects).”
Dynamic capabilities and new product development in high technology ventures
DEEDS, D. L., Decarolis, D., & Coombs, J. E. (2000) · Journal of Business Venturing · doi:10.1016/s0883-9026(98)00013-5 · Cited by 594
“Subsequent researchers have highlighted the importance of intangible resources, such as knowledge and scientific capabilities, to competitive advantage (Henderson and Cockburn 1994; Kogut and Zander 1992; Petraff 1993).”
BackgroundLeiblein, M. J., & Miller, D. J. (2003) · Strategic Management Journal · doi:10.1002/smj.340 · Cited by 595
“This is surprising given the widespread belief that firms differ significantly in their strategies and capabilities (e.g., Wernerfelt, 1984; Barney, 1991), arguments which assert that valuable firm-specific knowledge often drives vertical boundary decisions (e.g., Conner and Prahalad, 1996; Kogut and Zander, 1992, 199…”
BackgroundClosed or open innovation? Problem solving and the governance choice
Felin, T., & Zenger, T. R. (2013) · Research Policy · doi:10.1016/j.respol.2013.09.006 · Cited by 590
Kogut, B., & Kulatilaka, N. (2001) · Organization Science · doi:10.1287/orsc.12.6.744.10082 · Cited by 595
Self-citationProduct Development and Learning in Project Teams: The Challenges Are the Benefits *
Edmondson, A. C., & Nembhard, I. M. (2009) · Journal of Product Innovation Management · doi:10.1111/j.1540-5885.2009.00341.x · Cited by 639
Artificial intelligence and the changing sources of competitive advantage
Krakowski, S. M., Luger, J., & Raisch, S. (2022) · Strategic Management Journal · doi:10.1002/smj.3387 · Cited by 773
“Although some of them may make the transition, acquiring new capabilities once again requires learning through experience, which is time consuming (Kogut & Zander, 1992).”
BackgroundKnowledge-Based View: A New Theory of Strategy?
Eisenhardt, K. M., & Santos, F. M. S. D. (2006) · SAGE Publications Ltd eBooks · doi:10.4135/9781848608313.n7 · Cited by 601
Innovating Mindfully with Information Technology
Swanson, E. B., & Ramiller, N. C. (2004) · Cited by 617
Carnabuci, G., & Operti, E. (2013) · Strategic Management Journal · doi:10.1002/smj.2084 · Cited by 596
Corporate Entrepreneurship, Knowledge, and Competence Development
Zahra, S. A., Nielsen, A. P., & Bogner, W. C. (1999) · Entrepreneurship Theory and Practice · doi:10.1177/104225879902300310 · Cited by 580
Global platforms and ecosystems: Implications for international business theories
Nambisan, S., Zahra, S. A., & Luo, Y. (2019) · Journal of International Business Studies · doi:10.1057/s41267-019-00262-4 · Cited by 587
“The knowledge-based view (e.g., Kogut & Zander, 1992, 1993) portrays the MNE primarily as an arbitrageur and combiner of knowledge derived from multiple sites and brought together in some centralized process.”
Background
Metadata
- Authors
- Kogut, B., & Zander, U.
- Affiliations
- University of Pennsylvania (US)
- Stockholm School of Economics (SE)
- Venue
- Organization Science
- Published
- 1992-08
- Volume
- 3
- Issue
- 3
- Pages
- 383-397
- ISSN
- 1047-7039 (ISSN-L)
- 1526-5455
- OpenAlex
- W2179492332
- Cited by
- 12,939
- References
- 0
- Citations by year
- 2026: 312 · 2025: 276 · 2024: 330 · 2023: 350 · 2022: 467 · 2021: 499 · 2020: 524 · 2019: 459 · 2018: 559 · 2017: 539 · 2016: 541 · 2015: 667 · 2014: 630 · 2013: 770 · 2012: 740
- FWCI
- 127.03
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Organization Science (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Economic Theory and Institutions
- Social Sciences › Business, Management and Accounting › Management Information Systems › Outsourcing and Supply Chain Management
- Keywords
- embedded knowledge, transaction costs, imitation, firm boundaries, organizational learning, know-how, employee turnover, innovation, cumulative knowledge
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