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Measuring Laypeople’s Trust in Experts in a Digital Age: The Muenster Epistemic Trustworthiness Inventory (METI)
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Given their lack of background knowledge, laypeople require expert help when dealing with scientific information. To decide whose help is dependable, laypeople must judge an expert's epistemic trustworthiness in terms of competence, adherence to scientific standards, and good intentions. Online, this may be difficult due to the often limited and sometimes unreliable source information available. To measure laypeople's evaluations of experts (encountered online), we constructed an inventory to assess epistemic trustworthiness on the dimensions expertise, integrity, and benevolence. Exploratory (n = 237) and confirmatory factor analyses (n = 345) showed that the Muenster Epistemic Trustworthiness Inventory (METI) is composed of these three factors. A subsequent experimental study (n = 137) showed that all three dimensions of the METI are sensitive to variation in source characteristics. We propose using this inventory to measure assignments of epistemic trustworthiness, that is, all judgments laypeople make when deciding whether to place epistemic trust in-and defer to-an expert in order to solve a scientific informational problem that is beyond their understanding.
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“Hendriks et al. (2015) differentiated three dimensions of epistemic trustworthiness, i.e. expertise, integrity, and benevolence.”
From A Randomized Controlled Study on the Effectiveness of Plain Language Summaries of Psychological Meta-Analyses (2025) · cites this paper as Hendriks et al., 2015
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BackgroundFüchslin, T., Schäfer, M. S., & Metag, J. (2018) · doi:10.1080/17524032.2018.1461673 · Cited by 14
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InfluentialLee, S., Jones-Jang, S. M., Chung, M., Lee, E. W. J., & Diehl, T. (2023) · Mass Communication & Society · doi:10.1080/15205436.2023.2268053 · Cited by 15
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“Moreover, conceptualizations that target expert credibility more speci fi cally are scarce (e.g., Haynes et al. , 2011; Hendriks et al. , 2015).”
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InfluentialGarlick, S., & Fallon, K. (2023) · BioScience · doi:10.1093/biosci/biad037 · Cited by 7
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“This factor represents participants’ impressions regarding whether the scientist acts with the interests of others at heart and not just personal aims or benefit” (Hendriks et al., 2015, p. 16).”
BackgroundMethodological and Practical Challenges of Interdisciplinary Trust Research
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“Such research should also reexamine the relationship between direct democracy and trusting experts as well as what trustworthiness of experts means with regard to democratic decision-making (Hendriks et al., 2015).”
Link, E., Baumann, E., Schrimpff, C., Fisse, T., & Klimmt, C. (2024) · Science Communication · doi:10.1177/10755470241253815 · Cited by 7
“…et al., 2017) referring to the (un)willingness to accept vulnerability and (not) rely on a person or entity based upon positive (or negative) expectations and evaluations of scientists’ expertise, integrity, and benevolence (Hendriks et al.,2015, 2016; Mayer et al., 1995; Rousseau et al., 1998).”
Stereotypes and social evaluations of scientists are related to different antecedents and outcomes
Gligorić, V., Clerc, R., Arkensteijn, G., Kleef, G. A. V., & Rutjens, B. T. (2024) · Public Understanding of Science · doi:10.1177/09636625241232097 · Cited by 7
“Discovering that social evaluations (competence and morality primarily) predict trust in scientists is in line with various trust models that assume the central role of social evaluations in trust (Besley et al., 2021; Hendriks et al., 2015; Mayer et al., 1995).”
BackgroundResultList, A. (2022) · European Journal of Psychology of Education · doi:10.1007/s10212-022-00643-8 · Cited by 11
“Within the literature on learning from multiple texts, such evaluation has most commonly been examined as based on source , or author, trustworthiness (List et al., 2022; Bråten et al., 2009; Hendriks et al., 2015).”
BackgroundWissenschaftskommunikation und Social Media: Neue Akteure, Polarisierung und Vertrauen
Könneker, C. (2019) · Springer eBooks · doi:10.1007/978-3-662-59466-7_3 · Cited by 130
“Vertrauen in Experten entsteht einem psychologischen Modell zufolge, wenn Nicht-Experten ihnen Können/Expertise, Integrität und gute Absichten/Wohlwollen zuschreiben (Mayer et al. 1995; Hendriks et al. 2015).”
BackgroundSondern, D., & Hertel, G. (2019) · Group Decision and Negotiation · doi:10.1007/s10726-019-09639-0 · Cited by 7
Kerwer, M., Jonas, M., Stoll, M., Benz, G., & Chasiotis, A. (2025) · Zeitschrift für Psychologie · doi:10.1027/2151-2604/a000570 · Cited by 5
Six elements of effective public engagement with science
Garlick, S. R., Besley, J. C., Peterman, K., Black-Maier, A. C., Downs, M. R., Franco, E. O., Groffman, P. M., Lavallee, A., O’Connell, K. B., Storksdieck, M., et al. (2025) · Frontiers in Ecology and the Environment · doi:10.1002/fee.70014 · Cited by 5
Quasi-universal acceptance of basic science in the United States
Pfänder, J., Kerzreho, L., & Mercier, H. (2025) · Public Understanding of Science · doi:10.1177/09636625251364407 · Cited by 5
“For example, Hendriks et al. (2015) suggest distinguishing between expertise/competence, integrity, and benevolence, while Besley et al. (2021) add openness.”
Marten, P. L., Aßmann, S., Baumgarten-Kelm, C., & Stadtler, M. (2025) · Learning and Individual Differences · doi:10.1016/j.lindif.2025.102685 · Cited by 5
The Role of Stewards of Trust in Facilitating Trust in Science: A Multistakeholder View
Varda, C., Iordanou, K., Antoniou, J., Barrios, M. M. Z., Yalaz, E., Gurzawska, A., Szüdi, G., Bartar, P., & Häberlein, L. (2024) · Journal of Academic Ethics · doi:10.1007/s10805-024-09583-y · Cited by 8
“This is because trustors always rely on trustees to assume concrete risks, which involve situational, interactionist and agential components (Hendriks et al., 2015 ; Cummings, 2014 ; Peters et al., 1997).”
Bridging science communication and open science—Working inclusively toward the common good
de Oliveira, M. B., Barata, G., Fleerackers, A., Alperín, J. P., Falade, B. A., & Bauer, M. W. (2024) · Frontiers in Communication · doi:10.3389/fcomm.2024.1473268 · Cited by 4
Lawson, B. T., Chadwick, A., Hall, N.-A., & Vaccari, C. (2024) · Information Communication & Society · doi:10.1080/1369118x.2024.2400141 · Cited by 5
“But competence is also bound up with reputation and expertise (Hendriks et al., 2015; Turcotte et al., 2015; Utz & Wolfers, 2022).”
de Boer, J., & Aiking, H. (2024) · Public Understanding of Science · doi:10.1177/09636625241245371 · Cited by 5
“…Kahan, 2017), science communication sources (Scheufele and Krause, 2019), perceptions and social evaluations of scientists (Gligorić et al., 2022; Hendriks et al., 2015), and attitudes toward specific science products, such as vaccines (Andrade, 2020; Edy and Risley-Baird, 2016; Paul et al.,…”
BackgroundHanimann, A. (2023) · Swiss Political Science Review · doi:10.1111/spsr.12554 · Cited by 4
Gerken, M. (2022) · doi:10.1093/oso/9780198857273.001.0001 · Cited by 60
Risk Researchers’ Views About the Goal of Trying to Ensure Policymakers Consider Scientific Evidence
Besley, J. C., & Schweizer, P. (2021) · Risk Analysis · doi:10.1111/risa.13813 · Cited by 3
“It might also be important to communicate to try to foster beliefs about relevant scientists’ trustworthiness (i.e., benevolence, integrity, and ability beliefs) (Hendriks et al., 2015).”
BackgroundFick, J., Rudolph, L., & Hendriks, F. (2025) · Learning and Instruction · doi:10.1016/j.learninstruc.2025.102121 · Cited by 8
Self-citationEpistemic rights in tension and accord: Expanding the analysis of source evaluation criteria
Chinn, C. A., Barzilai, S., & Elby, A. (2025) · Educational Psychologist · doi:10.1080/00461520.2025.2584975 · Cited by 5
“However, other measures that address qualities such as the experience, pro-fessionality, sincerity, and consideration of readers’ benefit (e.g., Hendriks et al., 2015) could potentially apply to diverse sources.”
InfluentialTrust in science amid a replication crisis
Hendriks, F. (2025) · Current Opinion in Psychology · doi:10.1016/j.copsyc.2025.102250 · Cited by 3
Self-citationScience communication and public trust in science through an audience-centered quality perspective
Taddicken, M. (2025) · Current Opinion in Psychology · doi:10.1016/j.copsyc.2025.102235 · Cited by 4
What is trust (in science and scientists) and is it in crisis?
Seyd, B. (2025) · Current Opinion in Psychology · doi:10.1016/j.copsyc.2025.102201 · Cited by 4
Mismatch between warning information and protective behavior: Why experts + AI < 2?
Bian, Q., Wang, L., Xin, L., & Ma, B. (2025) · Risk Analysis · doi:10.1111/risa.70030 · Cited by 4
“Trust in experts and the public’s willingness to follow their guidance depend on three key factors: the experts’ competence (expertise), motivation (alignment of interests), and goodwill (integrity and benevolence) (Hendriks et al., 2015).”
Sondern, D., Arnholz, N., & Hertel, G. (2025) · Conflict Resolution Quarterly · doi:10.1002/crq.21472 · Cited by 5
Who is at risk of bias? Examining dispositional differences in motivated science reception
Altenmüller, M., & Poppe, L. (2024) · Public Understanding of Science · doi:10.1177/09636625241262611 · Cited by 4
Martínez, M. A., Saux, G., Londra, F., & Burín, D. I. (2024) · Discourse Processes · doi:10.1080/0163853x.2024.2339738 · Cited by 5
“While previous studies have explored how source credibility cues impact the acceptance of a message through persuasion, proficient Internet readers must go beyond superficial cues to assess trustworthiness (Brante & Strømsø, 2018; Hendriks et al., 2015).”
BackgroundSippel, M. (2023) · International Journal of Sustainability in Higher Education · doi:10.1108/ijshe-07-2022-0208 · Cited by 6
Tkotz, J., Kienhues, D., Jucks, R., & Bromme, R. (2021) · Frontiers in Education · doi:10.3389/feduc.2020.572503 · Cited by 6
Self-citationWhen Play Store Knows How to Deal with Your Kid: Trust in Digital Counselling
Strehlke, E., Bromme, R., Scholz, S., & Kärtner, J. (2021) · Springer eBooks · doi:10.1007/978-3-030-72945-5_11 · Cited by 4
Self-citationWang, C., & Guo, J. (2025) · Behavioral Sciences · doi:10.3390/bs15121661 · Cited by 3
“(Chen et al., 2023; Hendriks et al., 2015) Social Distance I feel that the lifestyle of online shopping recommenders is similar to mine.”
Students Rate the Credibility of Climate Change Information
Zilz, K., & Höttecke, D. (2025) · Science Education · doi:10.1007/s11191-025-00692-7 · Cited by 3
“With regard to trust strategies, we refer to various theoretical frameworks that identify appropriate indicators for trust strategies used by laypeople (Allchin & Zemplén, 2020; Anderson, 2011; Bromme & Kienhues, 2014; Hendriks et al., 2015).”
Li, X. A., Hubbard, K., & Hwang, J. (2025) · Frontiers in Public Health · doi:10.3389/fpubh.2025.1611711 · Cited by 2
“Following Hendriks et al.’s (28) work, the present study conceptualizes the trustworthiness of experts as the totality of expertise (e.g., knowledge), integrity (e.g., honesty), and benevolence (e.g., good intention).”
Value-Based Narratives Foster Trust in Scientists and Communication Behaviors
Yang, J. Z., Arpan, L. M., Ophir, Y., & Shah, P. (2025) · Science Communication · doi:10.1177/10755470251345234 · Cited by 4
“More recently, Hendriks et al. (2015) proposed an inventory to measure laypeople’s trust in experts on the same dimensions.”
Hémon, B., Checchi, K. D., Arguel, A., Trémolière, B., & Amadieu, F. (2025) · Computers & Education · doi:10.1016/j.compedu.2025.105274 · Cited by 3
Rödder, S., Guenther, L., & Joubert, M. (2025) · PLoS ONE · doi:10.1371/journal.pone.0316991 · Cited by 3
Digital Climate Rhetoric and the Corrupted Scientist Archetype
Bloomfield, E. F., Tillery, D., O’Gwynn, S., & Cloud, D. (2024) · Environmental Communication · doi:10.1080/17524032.2024.2436522 · Cited by 2
Redefining expertise: how proponents and opponents of alternative therapies evaluate expertise
Uutela, E., & Väliverronen, E. (2024) · Science as Culture · doi:10.1080/09505431.2024.2416675 · Cited by 4
“More common perspectives toward expertise have been researched through concepts of trust (e.g. Cummings, 2014; Hendriks et al. , 2015) and attitudes (Dommett and Pearce, 2019).”
InfluentialIdentifying Psychological Predictors of SARS-CoV-2 Vaccination: A Machine Learning Study
Bronstein, M. V., Kummerfeld, E., MacDonald, A. W., & Vinogradov, S. (2022) · Vaccine · doi:10.1016/j.vaccine.2024.126198 · Cited by 4
Besley, J. C., & Downs, M. R. (2024) · International Journal of Science Education Part B · doi:10.1080/21548455.2024.2342039 · Cited by 3
“Other areas where the current research line could advance and address its limitations include building out the measurement of key constructs – especially the trust in engagement practitioners measures (e.g. Hendriks et al., 2015) – and potentially increasing the specificity of the focus.”
InfluentialStrehlke, E., Bromme, R., & Kärtner, J. (2023) · Journal of Technology in Human Services · doi:10.1080/15228835.2023.2261989 · Cited by 3
“Perceived trustworthiness of psychologists was examined through the Muenster Epistemic Trustworthiness Inventory, a 6-item scale adapted from Hendriks et al. (2015) with two items for each dimension (i.e., ability, benevolence, and integrity).”
BackgroundMethodSelf-citationPersuasion in science communication
Hanauska, M., & Leßmöllmann, A. (2021) · Interaction Studies Social Behaviour and Communication in Biological and Artificial Systems · doi:10.1075/is.00008.han · Cited by 9
Attitudes towards science during the COVID-19 pandemic: A psychological network approach
Wingen, T., Lecuona, Ó., & Dohle, S. (2021) · European Journal of Health Communication · doi:10.31219/osf.io/zrwy9 · Cited by 3
“In contrast, for other scientific fields, the trustworthiness of scientists (Hendriks et al., 2015, 2016), scientific controversies (Anvari & Lakens, 2018; Koehler, 2016), or simply whether the research topics seem interesting (Sachisthal et al., 2020) may be more central for public attitudes.”
BackgroundInfluentialPredictors and effects of scientific knowledge
Đorđević, J. M., Kljajić, D., Matić, J., & Đurić, Ž. (2021) · International Journal of Sociology and Social Policy · doi:10.1108/ijssp-06-2021-0159 · Cited by 3
Social regulation of epistemic thinking during collaborative inquiry with multiple documents
Barzilai, S., Talmon, I., & Chinn, C. A. (2026) · Metacognition and Learning · doi:10.1007/s11409-026-09470-4 · Cited by 2
Metadata
- Authors
- Hendriks, F., Kienhues, D., & Bromme, R.
- Affiliations
- University of Münster (DE)
- Corresponding author
- Hendriks, Friederike
- Venue
- PLOS ONE
- Publisher
- Public Library of Science (PLoS)
- Published
- 2015-10-16
- Volume
- 10
- Issue
- 10
- Pages
- e0139309
- ISSN
- 1932-6203 (ISSN-L)
- PMC
- PMC4608577
- OpenAlex
- W2218357479
- Cited by
- 373
- References
- 61
- Citations by year
- 2026: 46 · 2025: 66 · 2024: 66 · 2023: 36 · 2022: 66 · 2021: 31 · 2020: 25 · 2019: 13 · 2018: 12 · 2017: 6 · 2016: 6
- FWCI
- 20.23
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- PLoS ONE (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
- Figshare (submittedVersion, cc-by)
- Funders
- Deutsche Forschungsgemeinschaft (1712/1, GRK1712, 175526080)
- Topics
- Social Sciences › Psychology › Developmental and Educational Psychology › Educational Strategies and Epistemologies
- Social Sciences › Arts and Humanities › Philosophy › Epistemology, Ethics, and Metaphysics
- Social Sciences › Sociology and Political Science › Risk Perception and Management
- Keywords
- epistemic trustworthiness, trust in experts, laypeople, expertise, integrity, benevolence, online information sources, source evaluation, scientific information, scale development, public trust in science
- MeSH terms
- Adult, Female, Humans, Male, Middle Aged, Models, Theoretical, Comprehension, Information Dissemination, Trust
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