Can emotional intelligence be improved? A randomized experimental study of a business-oriented EI training program for senior managers
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Purpose: This article presents the results of a training program in emotional intelligence.Design/methodology/approach: Emotional Intelligence (EI) involves two important competencies: (1) the ability to recognize feelings and emotions in oneself and others, and (2) the ability to use that information to resolve conflicts and problems to improve interactions with others.We provided a 30-hour Training Course on Emotional Intelligence (TCEI) for 54 senior managers of a private company.A pretest-posttest design with a control group was adopted.Findings: EI assessed using mixed and ability-based measures can be improved after training.Originality/value: The study's results revealed that EI can be improved within business environments.Results and implications of including EI training in professional development plans for private organizations are discussed. Defining EIVarious models of emotional intelligence (EI) have been proposed.The existing scientific literature offers three main models of EI: mixed, ability, and trait models.First, mixed models conceptualize EI as a combination of emotional skills and personality dimensions such as
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Emotional intelligence can be learned and improved through the implementation of intervention programs.
“According to a number of studies, emotional intelligence can be learned and improved through the implementation of intervention programs (Gilar-Corbi et al., 2019; Nelis et al., 2011).”
From Adolescent Social Media Use and Emotional Intelligence: A Systematic Review (2025) · cites this paper as Gilar-Corbi et al., 2019
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IE COMO FERRAMENTA NA PREVENÇÃO E RESOLUÇÃO DE CONFLITOS
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- Authors
- Gilar-Corbi, R., Pozo-Rico, T., Sánchez, B., & Castejón, J.-L.
- Affiliations
- University of Alicante (ES)
- Corresponding author
- Pozo-Rico, Teresa
- Venue
- PLOS ONE
- Publisher
- Public Library of Science (PLoS)
- Published
- 2019-10-23
- Volume
- 14
- Issue
- 10
- Pages
- e0224254
- ISSN
- 1932-6203 (ISSN-L)
- PMC
- PMC6808549
- OpenAlex
- W2982171655
- Cited by
- 102
- References
- 70
- Citations by year
- 2026: 16 · 2025: 16 · 2024: 24 · 2023: 14 · 2022: 14 · 2021: 11 · 2020: 7
- FWCI
- 10.05
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- PLoS ONE (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Científicas) (submittedVersion, cc-by)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Figshare (submittedVersion, cc-by)
- Repositorio Institucional de la Universidad de Alicante (Universidad de Alicante) (submittedVersion, other-oa)
- Funders
- Ministerio de Economía y Competitividad (EDU2015-64562-R)
- Topics
- Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
- Social Sciences › Education › Social Skills and Education
- Social Sciences › Psychology › Applied Psychology › Human Resource Development and Performance Evaluation
- Keywords
- emotional intelligence, emotional intelligence training, business executives, professional development, conflict resolution, workplace emotions, private enterprises
- MeSH terms
- Adult, Female, Humans, Leadership, Male, Negotiating, Emotional Intelligence
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