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The Impact of Social Media Influencers on Purchase Intention and the Mediation Effect of Customer Attitude
Open accessAbstract
Social media influencers are first explored in the advertising field, particularly to create buzz in the younger markets and further expand social media coverage in businesses.This study is designed to investigate the effectiveness of social media influencers, focusing on source credibility, source attractiveness, product match-up, and meaning transfer.Consumer attitude is proposed to mediate between both the exogenous and endogenous relationships.Data collection was designed using the purposive sampling method and the dataset of 200 respondents was then analysed using PLS-SEM technique.All hypotheses are found to be supported except for source credibility.Mediating effects of consumer attitude are also determined.Implications, limitations, and suggestion for recommended research are further discussed.
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“This finding aligns with previous studies which argue that KOLs play a vital role in shaping consumer behavior through trust, expertise, and persuasive communication (Lim et al., 2017).”
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“A visually appealing SMI is likely to enhance consumers’ inclination to buy the recommended products (Lim et al., 2017).”
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“Research indicated that consumers who follow social media in fl uencers were more likely to purchase a product if they had a favorable attitude toward the in fl uencer (Lim et al., 2017).”
Hahn, K., & Bae, W. (2025) · International Journal of Fashion Design, Technology and Education · doi:10.1080/17543266.2025.2536002
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Efek Interaksi Sosial Digital terhadap Impulsivitas Belanja Online pada Generasi Z
Latif, A. A., Siregar, K. D., Iskandar, M., Widyastuti, R. N., & Wardiyah, M. (2025) · JURNAL ILMIAH EKONOMI DAN MANAJEMEN · doi:10.61722/jiem.v3i6.5098
“Hal ini juga didukung oleh Lim et al. (2020) yang menyatakan bahwa fitur-fitur interaktif pada media sosial, seperti tombol “Beli Sekarang”, iklan yang dipersonalisasi, dan rekomendasi dari algoritma, dapat mempercepat proses pengambilan keputusan tanpa banyak pertimbangan.”
Ali, F. E. M. A. M., Elsamadicy, A., & Gharara, S. R. A. (2025) · International journal of social science and human research · doi:10.47191/ijsshr/v8-i5-74
“…Khan (2018) argued that effective advertising relies heavily on a strong match between the celebrity and the product, a point further reinforced by Lim et al. (2017), who emphasized the importance of congruence between the endorser and the product for achieving favorable advertising outcomes.”
FENOMEN PAZARLAMASININ KADIN TÜKETİCİLERİN ÇEVRİMİÇİ ANLIK SATIN ALMA NİYETİ ÜZERİNDEKI ETKİSİ
Demir, Ş., & Gür, D. (2025) · Uluslararası Iktisadi ve Idari Incelemeler Dergisi · doi:10.18092/ulikidince.1597669
Balcıoğlu, Y. S., Özkoçak, Y., Gümüşboğa, Y., & Altındağ, E. (2025) · Journal of Marketing and Consumer Research · doi:10.7176/jmcr/94-09
“Moreover, Lim, Radzol, Cheah, and Wong (2017) provide empirical support that parasocial interactions significantly mediate the relationship between perceived influencer credibility and consumer behavioral intention, particularly in millennial and Gen Z demographics.”
Vineethan, T., P., B., Mv, P., Kc, M., & Kv, R. (2025) · International Journal For Multidisciplinary Research · doi:10.36948/ijfmr.2025.v07i02.42142
“This is supported by Lim et al. (2017) who demonstrate that interactive advertisements and visual content increase customer engagement and emotional connection with the product, increasing the likelihood that they will make a purchase.”
Effectiveness on Purchasing of Leather Products through Social Media
Rajandran, D. K. V. R. (2025) · Journal of Information Systems Engineering & Management · doi:10.52783/jisem.v10i37s.6385
Rani, S. (2025) · Journal of Information Systems Engineering & Management · doi:10.52783/jisem.v10i36s.6612
“This is consistent with Lim et al. (2017), who discovered that content simplicity and clarity increase user trust and emotional connection, especially among younger viewers on platforms like Instagram and YouTube.”
Alenizi, A. M. (2025) · 2025 International Conference on Business Intelligence for Technology Innovation (ICBITI) · doi:10.1109/icbiti65527.2025.11501118
“Lim et al. [12] , in their attempt to conceptualize influencer effectiveness by adapting classical constructs such as source credibility and attractiveness, underscore that consumers are more likely to trust recommendations from influencers who project strong expertise.”
Putri, A. A., & Astuti, P. (2025) · Economic Reviews Journal · doi:10.56709/mrj.v4i2.669
The Impact of Social Media on Dietary Supplement Consumption in Bahrain
Wahab, R. A., Al-Annan, M., & Darwish, E. M. (2025) · International Conference on IT Innovation and Knowledge Discovery (ITIKD) · doi:10.1109/itikd63574.2025.11005190
“They create content to promote and share their experiences with various products and services, influencing the opinions and behaviors of their followers [20-21].”
Consumer's Intention to Use Self-Service Technology to Do More with Less
Chelvarayan, A., Loh, Y. H., Yeo, S., Hashim, H., & Nasreen, F. (2025) · PaperASIA · doi:10.59953/paperasia.v41i2b.338
“According to Lim et al. (2017) research, they also revealed that brand image influences and the intention of using self-service products.”
A Study on the Influence of Foodporn Imagery in Social Media Marketing and Consumer Behavior
Boro, S., & Dixit, S. (2025) · IIMS Journal of Management Science · doi:10.1177/0976030x241292121
“In the annals of modernity, the allure of foodporn stands as a testament to the ever-evolving intersection of technology, culture, and consumption (Lim et al., 2017).”
Analisis Return & Risiko Strategi Screening Saham Oleh Youtuber Indonesia
Kesuma, F. (2025) · Keizai · doi:10.56589/keizai.v6i1.508
Marangoni, J. F., Milan, G. S., & dos Santos, A. P. (2025) · Revista de Gestão e Secretariado (Management and Administrative Professional Review) · doi:10.7769/gesec.v16i3.4755
Nazarie, W. N. F. W. M., Khairudin, U. N., & Hartono, A. (2025) · International Journal of Islamic Business · doi:10.32890/ijib2025.10.1.3
“However, several researchers, including Lim et.al., (2017) have explored social media influencers within different contexts, highlighting similarities with the digital influencer phenomenon in the millennial era.”
Fahmi, O., & Utoyo, S. (2025) · JCE (Journal of Childhood Education) · doi:10.30736/jce.v9i1.2346
“Lim et al., (2017) menjelaskan bahwa dalam perkembangan kognitif anak usia dini dapat dikembangkan melalui interaksi yang dapat dilakukan dengan cara bermain atau dengan benda-benda yang ada disekitar.”
Aquino, S. M., Lacap, J., Halili, P. L., Guevan, P. E. G. P. E., & Pagobo, M. C. (2025) · PREO Journal of Business and Management · doi:10.67730/zzvvnm69
Azman, S. N. F., & Mohamad, S. H. (2025) · Journal of Communications · doi:10.61978/communica.v3i1.512
“The merging of these theories provides a more complete picture of how social media influences customer behaviour in the insurance industry(X. J. Lim et al., 2017).”
Ahmad, R., Pardosi, A. T. P., Riadh, A., Setiawan, B., & Sulistiyowati, R. (2025) · Jurnal Manajemen Pariwisata dan Perhotelan · doi:10.59581/jmpp-widyakarya.v3i1.4624
Rono, E. A. A., Lacap, J., Quipia, J. B., Paral, A. J. C., Sablas, M. D. L., & Coro, N. J. M. (2024) · Jurnal the Messenger · doi:10.26623/themessenger.v16i1.4475
“Moreover, Lim et al. (2017) examined the mediating role of consumers’ attitude towards a brand between the relationship of social media influencer as an endorser and purchase intention.”
The Impact of Brand Ambassadors on Consumer Purchase Intentions
Zhang, Y., Duraipandi, O., Xue, C., Meng, X., & Huang, D.-L. (2024) · International Journal of Computational and Experimental Science and Engineering · doi:10.22399/ijcesen.3750
“The results will not only add to the already increasing corpus of studies on influencer marketing but also provide pragmatic advice on how to use brand champions as a tool in strategic brand communication[10].”
Mawardi, M., & Sudarmiatin, S. (2024) · International Journal of Advanced Multidisciplinary · doi:10.38035/ijam.v3i3.715
Ayu, D., Angelia, S., Aulya, T., Rany, P., Firizqi, H., Iklan, N., Iklan, S. T., Merek, K., & Hiburan, I. (2024) · Indo-Fintech Intellectuals Journal of Economics and Business · doi:10.54373/ifijeb.v4i5.2065
“Ketiga, sebagian besar penelitian mengenai irritation dalam iklan cenderung berfokus pada satu jenis media atau platform tertentu (Jean et al., 2017), sehingga belum banyak mengeksplorasi dampak irritation di berbagai platform iklan digital yang berbeda.”
BackgroundHandayani, N. T., Pradana, M., & Hidayat, A. M. (2024) · International Journal For Multidisciplinary Research · doi:10.36948/ijfmr.2024.v06i05.27466
Activismo Influencer y su impacto en la actitud hacia la aceptación corporal
Ramírez-Castillo, N. A., & Tovar, Y. S. (2024) · Acta Universitaria · doi:10.15174/au.2024.3987
“Autores como Lim et al. (2017) explican que aquellos influencers con mejor apariencia son más propensos a atraer la atención de sus seguidores, influyendo en la aceptación de los mensajes y en la actitud del consumidor.”
BackgroundS, T., & V., P. (2024) · ShodhKosh Journal of Visual and Performing Arts · doi:10.29121/shodhkosh.v5.i6.2024.1683
BUYING BEHAVIOUR OF MILLENNIAL TOWARDS ORGANIC PRODUCTS IN CHENNAI CITY
Aruna, J., & Sankar, C. (2024) · ShodhKosh Journal of Visual and Performing Arts · doi:10.29121/shodhkosh.v5.i6.2024.5159
“According to studies by Lim et al. (2017), millennials are more likely to trust product endorsements from influencers and peer reviews on social media platforms.”
Factors Affecting Consumer Responses to Influencer Marketing Campaigns
Azhar, S. A., Yusof, Y. L. M., & Harun, Z. F. (2024) · Information Management and Business Review · doi:10.22610/imbr.v16i2(i)s.3801 · Cited by 1
“This indicates that attractive social media influencers can positively influence their followers (Cheah, 2017).”
BackgroundIMPACT OF YOUTUBE VLOGGERS (SOCIAL MEDIA INFLUENCERS) AMONG YOUNGSTERS IN KERALA ON TRAVEL MOTIVES
Bose, J., Thomas, S. N., Krishna Priya, B., Zacharia, A., & Mathew, P. C. (2024) · ShodhKosh Journal of Visual and Performing Arts · doi:10.29121/shodhkosh.v5.i3.2024.6299
Aakarshni, L. V. Z. (2024) · International Journal of Science and Research (IJSR) · doi:10.21275/sr24208143707
“Lim (2017) based on this theory credibility was insignificant, but product match is significant with purchase intention and customer attitude.”
The Influence of Influencers on Consumer Purchase Intention on the Instagram Social Media Platform
Wibowo, A., & Hartono, A. (2024) · EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis · doi:10.37676/ekombis.v12i1.4676
“These results are in line with previous research conducted by Lim et al. (2017) and Al Kurdi et al. (2022) who explain that attractiveness has a positive effect on consumer attitudes.”
ResultTHE ROLE OF INFLUENCER CREDIBILITY ON CONSUMER BUYING BEHAVIOUR
Ali, A. (2023) · Suffa University Journal of Business Management · doi:10.65753/sujbm.v1i2.42
“Credible influencers help to decrease the perceived risk and make the message more convincing, which in turn, increases attitude towards the influencer or brand, purchase intention, and eventual buying behaviour (Lou & Kim, 2019; Lim, Radzol, Cheah, & Wong, 2017).”
InfluentialINTENTION TO BLOOD DONATION: AN EFFECT OF SOCIAL MEDIA
Setyawan, D., Kristanti, M., Sugiyarmasto, S., & Zailani, A. (2023) · JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW · doi:10.22437/jbsmr.v7i1.28869
“Social media features that display attractive endorsements are not a strong dimension in influencing attitudes to behave (Lim et al., 2017).”
BackgroundNhững yếu tố tác động đến thái độ đối với người có tầm ảnh hưởng của sinh viên thành phố Hà Nội
Minh, H. L. T., Thu, T. P. T., Hoàng, S. Đ. T., Hòa, T. V., Thường, T., & Mai, N. (2023) · Journal of Trade Science · doi:10.54404/jts.2023.184v.07
Samreen, S. (2023) · Journal of Science & Technology · doi:10.46243/jst.2023.v8.i12.pp168-184
“Thus, it can be assumed that: Expertise is a very important factor because it is the outcome of the communicator’s knowledge and professional experience [ 8 ] and it has been taken into account in various research on digital influencers [ 9 ].”
BackgroundPredicting Future Purchase Intentions In E-Commerce: An Empirical Study On Bukalapak
Sandi, A. N., & Sihombing, S. O. (2023) · Jurnal Manajemen · doi:10.24912/jm.v27i3.1470 · Cited by 2
“(Lim et al., 2017) noted a parallel relationship between purchase intention and attitude in consumer studies.”
BackgroundMarketing Strategy to Increase Company Sales (Case Study on CV. Sari Nikmat Semar)
Rahmawati, D., & Aprianingsih, A. (2023) · International Journal of Current Science Research and Review · doi:10.47191/ijcsrr/v6-i4-31
The role of social media influencers in consumer buying behavior
Prachi, P. (2022) · Journal of Progressive Science · doi:10.21590/hpkeya17
The Effect of Social Media Food Bloggers on Followers' Decisions as Potential Customers
Basiouny, F. E. (2022) · Journal of Tourism, Hotels and Heritage · doi:10.21608/sis.2022.153410.1069
The role of social media influencers in supporting and revitalizing the brand and persuading to buy
Rafidain, T. A., & Al-Yousuf, A. N. J. (2022) · Tanmiyaẗ al-rāfidayn · doi:10.33899/tanra.2022.175541
“1-7 :تاةارـــق ل ءارشلاكلهتسمل ريسفت وه ءارشلا رارق نا لنكمي يتلاو ، قيوستلا ةيلاعف ريدقتل مادختسلاا ةعساو قيوست ةادأك ءارشلا ةين ( تاعيبملاب ؤبنتلل اهمادختساlim et al.,2017,21 .)”
Twumasi, Y. A., & Dzahene-Quarshie, B. (2022) · Int. J. E Entrepreneurship Innov. · doi:10.4018/ijeei.314466
Addressing Military Sexual Violence by Proposing a Social Media Influencer Model
Cancio, R. (2021) · International journal of offender therapy and comparative criminology · doi:10.1177/0306624x21994065
“Influencers’ impact occurs in domains including healthcare (Murphy, 2016), education (Shen et al., 2017), business (Lim et al., 2017), fashion marketing (Cunningham, 2018), and sexual behaviors (Wu et al., 2019).”
BackgroundThe psychological effect of influencer marketing: Envy and depression among followers
Mohan, T. (2021) · Asian Journal of Management and Commerce · doi:10.22271/27084515.2021.v2.i1b.560
“Most studies either on emotional well-being (Keles, McCrae, & Grealish, 2020) [17] or consumer behavior (Lim et al ., 2017) [19] is performed without merging the two.”
Rohde, P., & Mau, G. (2019) · SSRN Electronic Journal · doi:10.2139/ssrn.3464820
The Critical Roles of Celebrity Endorsement in Telecommunication Device Industries
Ernawadi, Y., Ratnamurni, E. D., & Paramitha, N. (2019) · Proceedings of the 1st International Conference on Economics, Business, Entrepreneurship, and Finance (ICEBEF 2018) · doi:10.2991/icebef-18.2019.92
“Therefore, Adnan and Lim suggested that celebrity endorsement must be managed properly then would drive purchase intention [10,11].”
BackgroundMethodTHE INFLUENCE OF BLOGGERS ON CONSUMER PURCHASE
Serman, Z., & Sims, J. M. (2019) · 12th IADIS International Conference Information Systems 2019 · doi:10.33965/is2019_201905c008
“This creates new opportunities, reducing costs and recent research suggests digital marketing leads to greater chances of success than traditional marketing (Lim, Cheah and Wong 2017).”
BackgroundObservation and identification of how consumers make the decision in purchasing at a retail store
Tan, D. (2019) · International Journal of Scientific and Research Publications (IJSRP) · doi:10.29322/ijsrp.9.02.2019.p8636
Vishwakarma, N. N. (2026) · International Journal of Research In Commerce and Management Studies · doi:10.38193/ijrcms.2026.sp8113
“Research by Lim et al. (2022) found that perceived authenticity and relatability of influencers enhance message credibility, increasing the likelihood of adopting sustainable behaviours, including choosing eco-labelled products.”
Petrović, A., Urošević, A., & Kocić, M. (2025) · International Journal of Economic Practice and Policy · doi:10.5937/skolbi1-64873
“Lim et al. (2017) find that credibility and attractiveness alone do not significantly influence purchase intention, where the most important factors are the congruence between the influencer and the product and the ability to convey relevant messages, which emphasizes the importance of an authentic…”
InfluentialTrí, C. M., & Trần, N. N. K. (2025) · Tạp chí Công Thương - Các kết quả nghiên cứu · doi:10.62831/202504028
Royanow, A. F., Liu, L.-W., Lai, Y., Widjaja, H. R., & Hsieh, T.-H. (2023) · AIP Conference Proceedings · doi:10.1063/5.0114971
Communication Strategy Model Typical Endorser Central Government Bank on Instagram During Pandemic
Evelina, L. W., & Khoirunnisa, G. (2023) · E3S Web of Conferences · doi:10.1051/e3sconf/202342602094
Analyzing Consumer Purchasing Behavior in Quezon City: The Impact of Social Media Marketing
Francisco, J. M., Carandang, K. C., Celebria, A., Vigonte, F. G., & Abante, M. V. (2023) · Social Science Research Network · doi:10.2139/ssrn.4622935
Online Store Management System Case Study King Power
Noundee, P., Singsai, P., Srichaidamrong, T., Thakolkietthawat, C., & Naksrisuk, K. (2023) · International Journal of Management Studies and Social Science Research · doi:10.56293/ijmsssr.2022.4640
Prangngampleng, N., Surangsriruth, T., Songkong, P., & Sriprathumwong, A. (2023) · International Journal of Management Studies and Social Science Research · doi:10.56293/ijmsssr.2022.4606
Trading of health food products on social media of Thai people
Wongluang, P., Teinchot, T., Kongsompien, P., & Prathumrat, C. (2023) · International Journal of Management Studies and Social Science Research · doi:10.56293/ijmsssr.2022.4607
Factors of Success for Health Business Entrepreneurs Online Channel.
Wasanakamom, W., Jaisuekul, S., Phromdet, S., & Panisay, S. (2023) · International Journal of Management Studies and Social Science Research · doi:10.56293/ijmsssr.2022.4643
Product promotion by means of influencer marketing in the Chinese perfumery and cosmetics market
Volodin, A. A. (2023) · Vestnik of Saint Petersburg University Management · doi:10.21638/11701/spbu08.2023.403
“Кодировка для обозначения параметров эконометрической модели пред-ставлена вместе с источниками исходной информации для составления анкетных вопросов: ◆ ис-ходных и 1 авторский вопрос; репутация (РП) — 4 исходных и 2 авторских вопроса; субъективное восприятие (СВ) — 3 вопроса [Teng et al., 2014]; ◆…”
Permata, J., Caesarmas, F., Putri, Herryanna, M., & Justianto, J. S. (2022) · Proceedings of the International Conference on Industrial Engineering and Operations Management · doi:10.46254/an12.20220906
Jan, M. T., Abouzaid, A., Nadeem, & Hossain, T. (2020) · Journal of Marketing and Consumer Behaviour in Emerging Markets · doi:10.7172/2449-6634.jmcbem.2020.2.2
Metadata
- Authors
- Faculty of Economics and Management, U. P. M. K. L., Lim, X. J., Mohd Radzol, A. R. B., Faculty of Economics and Management, U. P. M. K. L., Cheah, J.-H. (., Azman Hashim International Business School, U. T. M. K. L., Wong, M. W., & Faculty of Health, A. A. D.
- Affiliations
- Universiti Putra Malaysia (MY)
- Venue
- Asian Journal of Business Research
- Publisher
- Asia Business Research Group
- Published
- 2017-12-01
- Volume
- 7
- Issue
- 2
- ISSN
- 1178-8933 (ISSN-L)
- OpenAlex
- W2810800135
- Cited by
- 679
- References
- 0
- Citations by year
- 2026: 53 · 2025: 109 · 2024: 115 · 2023: 123 · 2022: 108 · 2021: 89 · 2020: 50 · 2019: 25 · 2018: 7
- FWCI
- 57.43
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Asian Journal of Business Research (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior and Marketing Influence
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior in Brand Consumption and Identification
- Keywords
- social media influencers, purchase intention, consumer attitudes, mediating effect, source credibility, source attractiveness, meaning transfer, influencer marketing, consumer behavior
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