From the Consumers’ Side: Determining Students’ Perception and Intention to Use ChatGPTin Ghanaian Higher Education
Open accessAbstract
The advent and development of technologies such as artificial intelligence have created benefits and challenges for educational stakeholders. Artificial intelligence, such as OpenAI’s Chat Generative Pre-trained Transformer (ChatGPT), has brought new benefits, challenges and pressures for higher educational institutions. There are relatively few reports of how students perceive and intend to use ChatGPT. Taking cognizance of these, the research explored students’ perceptions and intentions to use ChatGPT in their higher education. Guided by two hypotheses and a mixed-method approach, the analysis revealed no statistical relationship between perception and intention to use ChatGPT. Despite this statistical relationship, the study reported students’ positive perceptions towards ChatGPT, and intentions to use ChatGPT and advocated its adoption in education. Based on these findings, the study offers implications for educational practices and further research.
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Perceived cost is an important factor affecting students' intention to use GenAI.
“Compared to previous studies which utilised TAM to explore the relationship between perceived usefulness, perceived ease of use, and intention to use (e.g., Bonsu & Baffour-Koduah, 2023;Hu, 2022;Kim et al., 2020), this EVTbased study shows that perceived cost is also an important factor affecting students' intention to use GenAI.”
From An expectancy value theory (EVT) based instrument for measuring student perceptions of generative AI (2023) · cites this paper as Bonsu & Baffour-Koduah, 2023
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- Authors
- Bonsu, E., & Baffour-Koduah, D.
- Affiliations
- University of Cape Coast (GH)
- Corresponding author
- Bonsu, Emmanuel
- Venue
- SSRN Electronic Journal
- Publisher
- Elsevier BV
- Published
- 2023
- ISSN
- 1556-5068 (ISSN-L)
- OpenAlex
- W4327639140
- Cited by
- 26
- References
- 69
- Citations by year
- 2026: 3 · 2025: 8 · 2024: 11 · 2023: 4
- Type
- posted content
- Language
- en
- Open access
- green
- doi.org
- Locations
- SSRN Electronic Journal (acceptedVersion)
- Topics
- Physical Sciences › Computer Science › Information Systems › Artificial Intelligence in Education
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
- Keywords
- ChatGPT, generative AI in education, student perceptions, intention to use, technology acceptance, higher education, Ghanaian higher education, AI adoption in education
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