The Efficacy and Usability of an Unguided Web-Based Grief Intervention for Adults Who Lost a Loved One During the COVID-19 Pandemic: Randomized Controlled Trial
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Abstract
Background: The death of a loved one was a challenge many people faced during the COVID-19 pandemic within the context of extraordinary circumstances and great uncertainty. Grief is an unavoidable part of life, and for most people, feelings of grief decrease naturally over time. However, for some people, grieving can become a particularly painful process with clinical symptoms that may require professional help to resolve. To provide psychological support to people who had lost a loved one during the COVID-19 pandemic, an unguided web-based psychological intervention was developed. Objective: The main objective of this study was to evaluate the efficacy of the web-based treatment, Grief COVID (Duelo COVID in Spanish; ITLAB), in reducing clinical symptoms of complicated grief, depression, posttraumatic stress, hopelessness, anxiety, and suicidal risk in adults. The secondary aim was to validate the usability of the self-applied intervention system. Methods: We used a randomized controlled trial with an intervention group (IG) and a waitlist control group (CG). The groups were assessed 3 times (before beginning the intervention, upon completing the intervention, and 3 months after the intervention). The intervention was delivered on the web in an asynchronous format through the Duelo COVID web page. Participants created an account that could be used on their computers, smartphones, or tablets. The evaluation process was automated as part of the intervention. Results: A total of 114 participants were randomly assigned to the IG or CG and met criteria for inclusion in the study (n=45, 39.5% completed the intervention and n=69, 60.5% completed the waitlist period). Most participants (103/114, 90.4%) were women. The results indicated that the treatment significantly reduced baseline clinical symptoms in the IG for all variables (P<.001 to P=.006), with larger effect sizes for depression, hopelessness, grief, anxiety, and risk of suicide (all effect sizes ≥0.5). The follow-up evaluation showed that symptom reduction was maintained at 3 months after the intervention. The results from the CG showed that participants experienced significantly decreased levels of hopelessness after completing the time on the waitlist (P<.001), but their suicidal risk scores increased. Regarding the usability of the self-applied intervention system, the results indicated a high level of satisfaction with the Grief COVID. Conclusions: The self-applied web-based intervention Grief COVID was effective in reducing symptoms of anxiety, depression, hopelessness, risk of suicide risk, posttraumatic stress disorder, and complicated grief disorder. Grief COVID was evaluated by the participants, who reported that the system was easy to use. These results affirm the importance of developing additional web-based psychological tools to help reduce clinical symptoms in people experiencing grief because of the loss of a loved one during a pandemic. Trial Registration: ClinicalTrials.gov NCT04638842; https://clinicaltrials.gov/ct2/show/NCT04638842
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Previous studies conducted by the team members have found that participants do answer all the assessments.
“furthermore previous studies conducted by the team members (Dominguez-Rodriguez et al., 2023; Martínez-Arriaga et al., 2023) have found that participants do answer all the assessments, and this helps to analyze the impact of the intervention.”
From Internet-based self-administered intervention to reduce anxiety and depression symptomatology and improve well-being in 7 countries: protocol of a randomized control trial (2024) · cites this paper as Dominguez-Rodriguez et al., 2023
The Results (comparisons between groups, Table 3; no page available) show incomplete posttest responses: 43 of 45 treatment participants answered several measures. The Results (three-month follow-up, Table 5) include only 18 participants, and the Discussion (Principal Findings) says only intervention completers could access the postmeasurement assessment. These findings contradict the claim that participants answered all assessments. (LLM, conf=0.88)
Checked by a reasoning model — may be wrong.
Experimental — accuracy not yet measuredWeb-based psychological interventions, particularly those based on cognitive behavioral therapy, have shown promising results in efficacy and prevention strategies.
“In this context, web-based psychological interventions, particularly those based on CBT, have been gaining strength and visibility in recent years as innovative and valuable tools aimed at promoting mental health [29], offering promising results in terms of efficacy and prevention strategies [30].”
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- Authors
- Dominguez-Rodriguez, A., Sanz-Gomez, S., González Ramírez, L. P., Herdoiza-Arroyo, P. E., Trevino Garcia, L. E., de la Rosa-Gómez, A., González-Cantero, J. O., Macias-Aguinaga, V., & Miaja, M.
- Affiliations
- Universidad Internacional del Ecuador (EC)
- Universidad de Guadalajara (MX)
- Corresponding author
- Herdoiza-Arroyo, Paulina Erika
- ORCID
- Venue
- Journal of Medical Internet Research
- Publisher
- JMIR Publications Inc.
- Published
- 2023-04-06
- Volume
- 25
- Pages
- e43839
- ISSN
- 1438-8871 (ISSN-L)
- PMC
- PMC10131766
- OpenAlex
- W4322582674
- Cited by
- 25
- References
- 54
- Citations by year
- 2026: 5 · 2025: 8 · 2024: 11 · 2023: 1
- FWCI
- 7.26
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- Journal of Medical Internet Research (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- University of Twente Research Information (submittedVersion, cc-by)
- University of Twente Research Information (submittedVersion, other-oa)
- Greater South Information System
- Funders
- Instituto Tecnológico y de Estudios Superiores de Monterrey
- Topics
- Social Sciences › Psychology › Clinical Psychology › Grief, Bereavement, and Mental Health
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
- Keywords
- bereavement, COVID-19 pandemic, online intervention, depression, hopelessness, anxiety, suicide risk, post-traumatic stress, intervention usability, waitlist control, user satisfaction, Spanish-language intervention
- MeSH terms
- Internet-Based Intervention, COVID-19, Adult, Depression, Female, Grief, Humans, Male, Pandemics
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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