Issues in mHealth: Findings From Key Informant Interviews
Open accessAbstract
BACKGROUND: mHealth is enjoying considerable interest and private investment in the United States. A small but growing body of evidence indicates some promise in supporting healthy behavior change and self-management of long-term conditions. The unique benefits mobile phones bring to health initiatives, such as direct access to health information regardless of time or location, may create specific issues for the implementation of such initiatives. Other issues may be shared with general health information technology developments. OBJECTIVE: To determine the important issues facing the implementation of mHealth from the perspective of those within the US health system and those working in mHealth in the United States. METHODS: Semistructured interviews were conducted with 27 key informants from across the health and mHealth sectors in the United States. Interviewees were approached directly following an environmental scan of mHealth in the United States or recommendation by those working in mHealth. RESULTS: The most common issues were privacy and data security, funding, a lack of good examples of the efficacy and cost effectiveness of mHealth in practice, and the need for more high-quality research. The issues are outlined and categorized according to the environment within which they predominantly occur: policy and regulatory environments; the wireless industry; the health system; existing mHealth practice; and research. CONCLUSIONS: Many of these issues could be addressed by making the most of the current US health reform environment, developing a strategic and coordinated approach, and seeking to improve mHealth practice.
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WHP apps can be adapted to target groups and individualised to suit specific customers, so they can reach diverse groups.
“One advantage of these apps is that they can be adapted to target groups and individualised to suit specific customers; thus, they can reach diverse groups [14, 15].”
From Advantages and disadvantages of mobile applications for workplace health promotion: A scoping review (2024) · cites this paper as [15]
The Discussion’s Conclusions (page not provided) describe the opportunity to reach widespread populations with individually tailored mHealth programs. That supports the general idea of tailoring and broad reach, but the paper does not establish this specifically for workplace health promotion (WHP) apps or show that such apps reach diverse groups. (LLM, conf=0.84)
Experimental — accuracy not yet measuredEfforts to secure ongoing funding are an important issue in mHealth implementation.
“Efforts to secure ongoing funding are an important issue in mHealth implementation [25,43].”
From Successful Organizational Strategies to Sustain Use of A-CHESS: A Mobile Intervention for Individuals With Alcohol Use Disorders (2015) · cites this paper as [43]
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Personalized support for chronic conditions
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Concepção e Avaliação de Tecnologia mHealth para Promoção da Saúde Vocal
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Background‘Doing’ digital transformation: theorising the practitioner voice
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The Promise of Gamification in Addressing Health Challenges of the Modern World
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A mobile application supporting outpatient treatment and follow-up
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The Use of Mobile Health to Assist Self-management and Access to Services in a Rural Community
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Mobile Medical Applications: definitions, benefits and risks
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Development and delivery of an interdisciplinary course in mobile health (mHealth)
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Privacy in Mobile Health Applications for Breast Cancer Patients
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- Authors
- Whittaker, R.
- Affiliations
- University of Auckland (NZ)
- Corresponding author
- Whittaker, Robyn
- ORCID
- Whittaker, Robyn
- Venue
- Journal of Medical Internet Research
- Publisher
- JMIR Publications Inc.
- Published
- 2012-10-02
- Volume
- 14
- Issue
- 5
- Pages
- e129
- ISSN
- 1438-8871 (ISSN-L)
- PMC
- PMC3510768
- OpenAlex
- W2044218017
- Cited by
- 173
- References
- 30
- Citations by year
- 2026: 2 · 2025: 6 · 2024: 6 · 2023: 5 · 2022: 18 · 2021: 15 · 2020: 11 · 2019: 11 · 2018: 17 · 2017: 16 · 2016: 18 · 2015: 23 · 2014: 14 · 2013: 11
- FWCI
- 27.30
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- Journal of Medical Internet Research (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Funders
- Commonwealth Fund
- Topics
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Physical Sciences › Computer Science › Information Systems › Mobile Learning in Education
- Keywords
- mobile health, privacy and data security, funding, cost-effectiveness, health policy and regulation, wireless industry, health system integration, health behavior change, health information technology
- MeSH terms
- Interviews as Topic, United States, Access to Information, Electronic Health Records
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