Development and validation of the user version of the Mobile application rating scale (uMARS)
Open accessAbstract
BACKGROUND: The Mobile Application Rating Scale (MARS) provides a reliable method to assess the quality of mobile health (mHealth) apps. However, training and expertise in mHealth and the relevant health field is required to administer it. OBJECTIVE: This study describes the development and reliability testing of an end-user version of the MARS (uMARS). METHODS: The MARS was simplified and piloted with 13 young people to create the uMARS. The internal consistency and test-retest reliability of the uMARS was then examined in a second sample of 164 young people participating in a randomized controlled trial of a mHealth app. App ratings were collected using the uMARS at 1-, 3,- and 6-month follow up. RESULTS: The uMARS had excellent internal consistency (alpha = .90), with high individual alphas for all subscales. The total score and subscales had good test-retest reliability over both 1-2 months and 3 months. CONCLUSIONS: The uMARS is a simple tool that can be reliably used by end-users to assess the quality of mHealth apps.
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The internal consistency and test-retest reliability of the uMARS total score and subscales were shown as excellent in the RCT (Cronbach's alpha = 0.90).
“The internal consistency and test–retest reliability of the uMARS total score and subscales were shown as excellent in the RCT (Cronbach’s alpha = 0.90) (46).”
From Improving mental well-being in psychocardiology—a feasibility trial for a non-blended web application as a brief metacognitive-based intervention in cardiovascular disease patients (2023) · cites this paper as [46]
Study 2 reports excellent internal consistency for the total score (Cronbach’s alpha = .90) and high internal consistency for its subscales in the RCT sample. The Discussion describes test–retest reliability as good for the total score and fair to good for the subscales, not excellent; alpha = .90 does not measure test–retest reliability. (LLM, conf=0.91)
Experimental — accuracy not yet measuredUsability and acceptability of the technology were assessed using qualitative methods and standard measures, such as the survey based on the Unified Theory of Acceptance and Use of Technology, the Mobile Application Rating Scale, and the System Usability and After-Scenario Questionnaire.
“The usability and acceptability of the technology were assessed using qualitative methods and standard measures, such as the survey based on the Unified Theory of Acceptance and Use of Technology [27], the Mobile Application Rating Scale [28], and the System Usability and After-Scenario Questionnaire [29].”
From Barriers to and facilitators of user engagement with digital mental health interventions: Systematic review (2021) · cites this paper as [28]
Both MARS and uMARS included some usability components such as engagement, functionality, and information quality, but they were not specifically designed to study usability with end users.
“Both MARS and uMARS included some usability components such as engagement, functionality, and information quality; however, they were not specifically designed to study usability with end users.”
From The mHealth App Usability Questionnaire (MAUQ): Development and Validation Study (2019) · cites this paper as [37]
A simpler user version of MARS (uMARS) was created for the general population for the same purpose.
“Shortly thereafter, a simpler user version of MARS (uMARS) was created for the general population for the same purpose [37].”
From The mHealth App Usability Questionnaire (MAUQ): Development and Validation Study (2019) · cites this paper as [37]
The uMARS demonstrates good internal reliability (α = 0.90), and the subscales demonstrate moderate reliability (α = 0.71 and 0.80).
“Overall, the uMARS demonstrates good internal reliability (α = 0.90), and the subscales demonstrate moderate reliability (α = 0.71 and 0.80) (Stoyanov et al., 2016).”
From Pilot study of a well-being app to support New Zealand young people during the COVID-19 pandemic (2021) · cites this paper as Stoyanov et al., 2016
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Serlachius, A. S., Schache, K., Kieser, A., Arroll, B., Petrie, K. J., & Dalbeth, N. (2019) · JMIR mhealth and uhealth · doi:10.2196/15021 · Cited by 53 · see citing works
Warner, L. M., & French, D. (2020) · Cambridge University Press eBooks · doi:10.1017/9781108677318.032 · Cited by 53 · see citing works
Escriche-Escuder, A., De-Torres, I., Roldán‐Jiménez, C., Martín‐Martín, J., Muro-Culebras, A., González‐Sánchez, M., Ruiz‐Muñoz, M., Mayoral, F., Biró, A., Tang, W. J., et al. (2020) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph17249209 · Cited by 48 · see citing works
Designing and Implementing the MySusCof App—A Mobile App to Support Food Waste Reduction
Haas, R., Aşan, H., Doğan, O., Michalek, C. R., Karaca, O., & Bulut, Z. A. (2022) · Foods · doi:10.3390/foods11152222 · Cited by 53 · see citing works
Nutrition-Related Mobile Apps in the China App Store: Assessment of Functionality and Quality
Li, Y., Ding, J., Wang, Y., Tang, C., & Zhang, P. (2019) · JMIR mhealth and uhealth · doi:10.2196/13261 · Cited by 50 · see citing works
Changing Behavior Using Ecological Models
Salmon, J., Hesketh, K. D., Arundell, L., Downing, K. L., & Biddle, S. (2020) · Cambridge University Press eBooks · doi:10.1017/9781108677318.017 · Cited by 51 · see citing works
Understanding users’ perspectives on mobile apps for anxiety management
Balaskas, A., Schueller, S. M., Cox, A. L., & Doherty, G. J. (2022) · Frontiers in Digital Health · doi:10.3389/fdgth.2022.854263 · Cited by 49 · see citing works
Efficacy and outcomes of a mobile app targeting alcohol use in young people
Hides, L. M., Quinn, C. A., Cockshaw, W. D., Stoyanov, S. R., Zelenko, O., Johnson, D. M., Tjondronegoro, D., Quek, L., & Kavanagh, D. J. (2017) · Addictive Behaviors · doi:10.1016/j.addbeh.2017.09.020 · Cited by 46 · see citing works
The Arabic Version of the Mobile App Rating Scale: Development and Validation Study
Bardus, M., Awada, N., Ghandour, L. A., Fares, E.-J., Gherbal, T., Al-Zanati, T., & Stoyanov, S. R. (2019) · JMIR mhealth and uhealth · doi:10.2196/16956 · Cited by 46 · see citing works
“A simplified version for end users (user version of the MARS, uMARS) has also been developed [39]; it includes the same domains of the MARS tool, using simplified language and omitting items that would require rater expertise, so that it can be used without training and by laypersons or end users…”
Digital Medication Adherence Support: Could Healthcare Providers Recommend Mobile Health Apps?
Backes, C., Moyano, C. E., Rimaud, C., Bienvenu, C., & Schneider, M. P. (2021) · Frontiers in Medical Technology · doi:10.3389/fmedt.2020.616242 · Cited by 47 · see citing works
“Through elimination of duplicates and terms with little relation to medication adherence, a total of 17 English and 65 French search terms have been identified for the search of medication adherence apps ( Appendix 6 ).”
InfluentialTan, R. H., Cvetkovski, B., Kritikos, V. S., O’Hehir, R. E., Lourenço, O. M., Bousquet, J., & Bosnic-Anticevich, S. Z. (2019) · Journal of Asthma · doi:10.1080/02770903.2019.1640728 · Cited by 45 · see citing works
Walsh, J. C., & Groarke, J. M. (2019) · European Psychologist · doi:10.1027/1016-9040/a000351 · Cited by 45 · see citing works
Changing Behavior Using Self-Determination Theory
Hagger, M. S., Hankonen, N. E., Chatzisarantis, N. L. D., & Ryan, R. M. (2020) · Cambridge University Press eBooks · doi:10.1017/9781108677318.008 · Cited by 49 · see citing works
Giebel, G. D., Abels, C., Plescher, F., Speckemeier, C., Schrader, N. F., Börchers, K., Wasem, J., Neusser, S., & Blase, N. (2024) · Journal of Medical Internet Research · doi:10.2196/49982 · Cited by 44 · see citing works
Bardus, M., Ali, A., Demachkieh, F., & Hamadeh, G. (2019) · JMIR mHealth and uHealth · doi:10.2196/mhealth.9836 · Cited by 44 · see citing works
“Unfortunately, the uMARS source study does not provide solutions in case of poor internal consistency or low agreement [43], and other studies employing uMARS did not report such issues [54,55].”
InfluentialGumley, A. I., Bradstreet, S., Ainsworth, J. D., Allan, S., Álvarez‐Jiménez, M., Beattie, L., Bell, I. H., Birchwood, M. J., Briggs, A. H., Bucci, S., et al. (2020) · JMIR Research Protocols · doi:10.2196/15058 · Cited by 41 · see citing works
Systematic evaluation of content and quality of English and German pain apps in European app stores
Terhorst, Y., Meßner, E.-M., Schultchen, D., Paganini, S., Portenhauser, A. A., Eder, A.-S., Bauer, M., Papenhoff, M. C., Baumeister, H., & Sander, L. (2021) · Internet Interventions · doi:10.1016/j.invent.2021.100376 · Cited by 42 · see citing works
Keller, J., Roitzheim, C., Radtke, T., Schenkel, K., & Schwarzer, R. (2021) · JMIR mhealth and uhealth · doi:10.2196/26397 · Cited by 42 · see citing works
Choi, S. K., Yelton, B., Ezeanya, V. K., Kannaley, K., & Friedman, D. B. (2018) · Journal of Applied Gerontology · doi:10.1177/0733464818790187 · Cited by 42 · see citing works
“MARS is a recently developed tool, used to evaluate the quality of health-related apps, and its psychometric properties have been reported as good (Stoyanov et al., 2016).”
Saliasi, I., Martinon, P., Darlington, E., Smentek, C., Tardivo, D., Bourgeois, D. M., Dussart, C., Carrouel, F., & Fraticelli, L. (2021) · JMIR mhealth and uhealth · doi:10.2196/30480 · Cited by 42 · see citing works
Manning, V., Piercy, H., Garfield, J. B. B., Clark, S. G., Andrabi, M. N., & Lubman, D. I. (2021) · JMIR mhealth and uhealth · doi:10.2196/31353 · Cited by 41 · see citing works
Eis, S., Solà-Morales, O., Duarte‐Díaz, A., Vidal‐Alaball, J., Perestelo‐Pérez, L., Robles, N., & Carrión, C. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph19042186 · Cited by 42 · see citing works
Pilot study of a well-being app to support New Zealand young people during the COVID-19 pandemic
Serlachius, A., Boggiss, A., Lim, D., Schache, K., Wallace-Boyd, K., Brenton-Peters, J., Buttenshaw, E., Chadd, S., Cavadino, A., Cao, N., et al. (2021) · Internet Interventions · doi:10.1016/j.invent.2021.100464 · Cited by 35 · see citing works
“User engagement was assessed by the App Subjective Quality sub-scale and the Perceived Impact subscale of the end-user version of the uMARS measure (Stoyanov et al., 2016).”
InfluentialBell, I. H., Arnold, C., Gilbertson, T., D’Alfonso, S., Castagnini, E., Chen, N. A., Nicholas, J., O’Sullivan, S., Valentine, L., & Álvarez‐Jiménez, M. (2023) · Journal of Medical Internet Research · doi:10.2196/47860 · Cited by 40 · see citing works
“Acceptability was assessed with the subscales (range 1-5, with higher scores indicating more positive evaluations) of the Mobile Application Rating Scale–User version [52].”
InfluentialFerguson, M., Maidment, D. W., Gomez, R., Coulson, N., & Wharrad, H. J. (2020) · International Journal of Audiology · doi:10.1080/14992027.2020.1825839 · Cited by 40 · see citing works
“The Mobile Application Rating Scale: user version (uMARS) (Stoyanov et al. 2016) is a questionnaire that assesses the quality 4 M.”
Spanish adaptation and validation of the User Version of the Mobile Application Rating Scale (uMARS)
Martín‐Payo, R., Carrasco-Santos, S., Cuesta, M., Stoyan, S., González-Méndez, X., & Fernández-Álvarez, M. D. M. (2021) · Journal of the American Medical Informatics Association · doi:10.1093/jamia/ocab216 · Cited by 40 · see citing works
Saeidnia, H. R., Kozak, M., Ausloos, M., Herţeliu, C., Mohammadzadeh, Z., Ghorbi, A., Karajizadeh, M., & Hassanzadeh, M. (2022) · JMIR Formative Research · doi:10.2196/39718 · Cited by 39 · see citing works
Digital transformation evaluation of telehealth using convergence, maturity, and adoption
Mishra, V., & Sharma, M. G. (2022) · Health Policy and Technology · doi:10.1016/j.hlpt.2022.100684 · Cited by 39 · see citing works
Planning and Implementation Intention Interventions
Rhodes, R. E., Grant, S. J., & de Bruijn, G. (2020) · Cambridge University Press eBooks · doi:10.1017/9781108677318.039 · Cited by 41 · see citing works
Attitudes and Persuasive Communication Interventions
Hamilton, K., & Johnson, B. T. (2020) · Cambridge University Press eBooks · doi:10.1017/9781108677318.031 · Cited by 40 · see citing works
Changing Behavior Using Habit Theory
Orbell, S., & Verplanken, B. (2020) · Cambridge University Press eBooks · doi:10.1017/9781108677318.013 · Cited by 39 · see citing works
Dambi, J. M., Norman, C., Doukani, A., Potgieter, S., Turner, J., Musesengwa, R., Verhey, R., & Chibanda, D. (2022) · JMIR Mental Health · doi:10.2196/37968 · Cited by 39 · see citing works
Ko, S., Lee, J., An, D., & Woo, H. (2022) · JMIR mhealth and uhealth · doi:10.2196/40921 · Cited by 38 · see citing works
“The uMARS was subsequently developed, based on the MARS, to allow consumers to evaluate the quality of mHealth apps. uMARS has excellent internal consistency [25].”
Changing Behavior: A Theory- and Evidence-Based Approach
Hagger, M. S., Cameron, L. D., Hamilton, K., Hankonen, N. E., & Lintunen, T. (2020) · Cambridge University Press eBooks · doi:10.1017/9781108677318.001 · Cited by 39 · see citing works
Ulrich, S., Gantenbein, A. R., Zuber, V., Von Wyl, A., Kowatsch, T., & Künzli, H. (2024) · Journal of Medical Internet Research · doi:10.2196/50132 · Cited by 36 · see citing works
“We assessed the acceptance of BalanceUP with a slightly modified and translated version of the Mobile App Rating Scale (uMARS) [103] assessing engagement (eg, entertainment, interest, customization, interactivity, and target group of the app); information (eg, quality of information, quantity of…”
Hauser-Ulrich, S., Lienhard, N., Künzli, H., & Kowatsch, T. (2024) · JMIR mhealth and uhealth · doi:10.2196/54945 · Cited by 49 · see citing works
“We evaluated the feasibility and acceptance of MISHA using the user version of the Mobile App Rating Scale (uMARS) [86] after the intervention.”
Gamifying Breastfeeding for Fathers: Process Evaluation of the Milk Man Mobile App
White, B. K., Giglia, R. C., White, J. A., Dhaliwal, S. S., Burns, S. K., & Scott, J. A. (2019) · JMIR Pediatrics and Parenting · doi:10.2196/12157 · Cited by 38 · see citing works
Tarrant, M., Haslam, C., Carter, M., Calitri, R., & Haslam, S. A. (2020) · Cambridge University Press eBooks · doi:10.1017/9781108677318.044 · Cited by 37 · see citing works
Paldán, K., Steinmetz, M., Simanovski, J., Rammos, C., Ullrich, G., Jánosi, R. A., Moebus, S., Rassaf, T., & Lortz, J. (2021) · JMIR mhealth and uhealth · doi:10.2196/24214 · Cited by 37 · see citing works
Gumley, A. I., Bradstreet, S., Ainsworth, J. D., Allan, S., Álvarez‐Jiménez, M., Birchwood, M. J., Briggs, A. H., Bucci, S., Cotton, S., Engel, L., et al. (2022) · Health Technology Assessment · doi:10.3310/hlze0479 · Cited by 37 · see citing works
Gasteiger, N., Dowding, D., Norman, G., McGarrigle, L., Eost‐Telling, C., Jones, D. J., Vercell, A., Ali, S. M., & O’Connor, S. (2023) · BMJ Open · doi:10.1136/bmjopen-2023-073283 · Cited by 37 · see citing works
“Nevertheless, Stoyanov et al 41 reported that the objective measures correlated well with the subjective measures.”
Faieta, J. M., Sheehan, J., & DiGiovine, C. P. (2020) · Assistive Technology · doi:10.1080/10400435.2020.1829174 · Cited by 36 · see citing works
Guo, Y., Yang, F., Hu, F., Li, W., Ruggiano, N., & Lee, H. Y. (2019) · JMIR Aging · doi:10.2196/15290 · Cited by 36 · see citing works
Povey, J., Sweet, M., Nagel, T., Lowell, A., Shand, F., Vigona, J., & Dingwall, K. M. (2022) · JMIR Formative Research · doi:10.2196/28342 · Cited by 26 · see citing works
Changing Behavior Using Integrated Theories
Hagger, M. S., & Hamilton, K. (2020) · Cambridge University Press eBooks · doi:10.1017/9781108677318.015 · Cited by 39 · see citing works
- Authors
- Stoyanov, S. R., Hides, L., Kavanagh, D. J., & Wilson, H.
- Affiliations
- Queensland University of Technology (AU)
- Corresponding author
- Hides, Leanne
- Venue
- JMIR mhealth and uhealth
- Publisher
- JMIR Publications Inc.
- Published
- 2016-06-10
- Volume
- 4
- Issue
- 2
- Pages
- e72
- ISSN
- 2291-5222 (ISSN-L)
- PMC
- PMC4920963
- OpenAlex
- W2415928823
- Cited by
- 872
- References
- 14
- Citations by year
- 2026: 95 · 2025: 135 · 2024: 138 · 2023: 108 · 2022: 107 · 2021: 89 · 2020: 103 · 2019: 51 · 2018: 28 · 2017: 14 · 2016: 3
- FWCI
- 59.52
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- JMIR mhealth and uhealth (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- QUT ePrints (Queensland University of Technology) (submittedVersion, cc-by)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Faculty of Health; Institute of Health and Biomedical Innovation
- Funders
- Queensland University of Technology
- Young and Well Cooperative Research Centre
- Topics
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
- Keywords
- Mobile App Rating Scale, Umar, mobile health apps, app quality assessment, youth, internal consistency, test-retest reliability, scale development, app ratings
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