CoChat
Sign Up
Cited by 211ERP Systems Implementation and ImpactInformation Technology Governance and StrategyCorporate Governance and Management

The DOI matches its Crossref record; 67 of the 136 references it cites were found in a registry or an index, and 6 are not checked yet.

A Multi-Project Model of Key Factors Affecting Organizational Benefits from Enterprise Systems1

Seddon, Peter B., Calvert, Cheryl, Yang, Song·2010·MIS Quarterly
DOI 10.2307/20721429
Open this paper in CoChat — free account

Abstract

This paper develops a long-term, multi-project model of factors affecting organizational benefits from enterprise systems (ES), then reports a preliminary test of the model. In the shorter-term half of the model, it is hypothesized that once a system has gone live, two factors, namely functional fit and overcoming organizational inertia, drive organizational benefits flowing from each major ES improvement project. The importance of these factors may vary from project to project. In the long-term half of the model, it is hypothesized that four additional factors, namely integration, process optimization, improved access to information, and on-going major ES business improvement projects, drive organizational benefits from ES over the long term. Preliminary tests of the model were conducted using data from 126 customer presentations from SAP’s 2003 and 2005 Sapphire U.S. conferences. All six factors were found to be important in explaining variance in organizational benefits from enterprise systems from the perspective of senior management.

Overview

Integrity signals

Registry

Crossref · 10.2307/20721429

Cites

67 of 136 references verified0 citation errors · 63 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Verification

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Citations

Cites

Flagged first, then by citations

Show all 136 references

62 of the 136 references couldn’t be matched to a known paper.

Cited by

Sorted by citations

Items 201–209 of 209

Related

See all

Metadata

Authors
Seddon, P. B., Calvert, C., & Yang, S.
Affiliations
  • The University of Melbourne (AU)
  • Monash University (AU)
  • Department of Information Systems, University of Melbourne, Victoria 3010, Australia
ORCID
Seddon, Peter B.
Venue
MIS Quarterly
Publisher
MIS Quarterly
Published
2010-06-01
Volume
34
Issue
2
Pages
305-328
ISSN
  • 0276-7783 (ISSN-L)
  • 2162-9730
DOI
10.2307/20721429
OpenAlex
W3142038433
Cited by
211
References
136
Citations by year
2026: 8 · 2025: 15 · 2024: 10 · 2023: 13 · 2022: 8 · 2021: 10 · 2020: 12 · 2019: 19 · 2018: 7 · 2017: 14 · 2016: 13 · 2015: 21 · 2014: 21 · 2013: 22 · 2012: 15
FWCI
25.37
Type
journal article
Language
en
Open access
closed
Locations
  • MIS Quarterly (publishedVersion)
  • Minerva Access (University of Melbourne) (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
Keywords
enterprise systems, organizational benefits, ERP implementation, functional fit, organizational inertia, system integration, process optimization, access to information, top management

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review