Student or educator? Sign up with your school email and get 6 months of Pro free.
CoChat
Sign Up
Cited by 276

The DOI matches its Crossref record; 56 of the 56 references it cites were found in a registry or an index.

Communication Media Repertoires: Dealing with the Multiplicity of Media Choices1

Watson-Manheim, Mary Beth, Bélanger, France·2007·MIS Quarterly
DOI 10.2307/25148791
Open this paper in CoChat — free account

Abstract

In today’s organizations, employees have an ever-increasing variety of communication media to use in the performance of work activities. In this study, we seek to expand our understanding of media usage in organizations where there is a multiplicity of communication media available to employees. We use communication media repertoires as the lens through which we explore how media is used in the support of com munication-based work performed by individuals in complex organizational settings. Data were collected in sales divisions at two large corporations in the information technology industry. We compared multiple media use within and between the two sales divisions, and identified similarities and differences in repertoires. Our findings suggest that use of repertoires is influenced by institutional conditions (e.g., incentives, trust, and physical proximity) and situational conditions (e.g., urgency, task, etc.), and by routine use of the media over time. Based on the findings, we propose a framework for investigating the use of multiple media in organi-zations through examination of communication media repertoires. Implications of these findings for research and practice are discussed.

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.2307/25148791

Cites

56 of 56 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Show all 56 references

Cited by

See all 276

Metadata

Authors
Watson-Manheim, M. B., & Bélanger, F.
Venue
MIS Quarterly
Publisher
MIS Quarterly
Published
2007-06-01
Volume
31
Issue
2
Pages
267-293
ISSN
  • 0276-7783 (ISSN-L)
  • 2162-9730
DOI
10.2307/25148791
OpenAlex
W1490237024
Cited by
276
References
56
FWCI
79.03
Type
journal article
Language
en
Open access
closed

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: Communication Media Repertoires: Dealing with the Multiplicity of Media Choices1. https://app.cochat.ai/papers/10.2307/25148791
The paper
Watson-Manheim, M. B., & Bélanger, F. (2007). Communication Media Repertoires: Dealing with the Multiplicity of Media Choices1. MIS Quarterly. https://doi.org/10.2307/25148791

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.