Cited by 4,020Management and Organizational StudiesInnovation and Knowledge ManagementInformation Systems Theories and Implementation

Reconceptualizing Organizational Routines as a Source of Flexibility and Change

Open access
Feldman, Martha S., Pentland, Brian T.·2003·Administrative Science Quarterly

Abstract

In this paper, we challenge the traditional understanding of organizational routines as creating inertia in organizations. We adapt Latour's distinction between ostensive and performative to build a theory that explains why routines are a source of change as well as stability. The ostensive aspect of a routine embodies what we typically think of as the structure. The performative aspect embodies the specific actions, by specific people, at specific times and places, that bring the routine to life. We argue that the ostensive aspect enables people to guide, account for, and refer to specific performances of a routine, and the performative aspect creates, maintains, and modifies the ostensive aspect of the routine. We argue that the relationship between ostensive and performative aspects of routines creates an on-going opportunity for variation, selection, and retention of new practices and patterns of action within routines and allows routines to generate a wide range of outcomes, from apparent stability to considerable change. This revised ontology of organizational routines provides a better explanation of empirical findings than existing theories of routines and has implications for a wide range of organizational theories.

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Registry

Crossref · 10.2307/3556620

Cites

126 of 126 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

7 of 75 cited sources checked · 4 supported · 0 flagged · accuracy not yet measured

  • Premisecitation
    § Some Problems with Prevailing Theory · p. 8

    Many scholars have provided empirical evidence of both change and variability in organizational routines.

    “Many scholars have provided empirical evidence of both change and variability in organizational routines (e.g., Suchman, 1983; Miner, 1990; Pentland and Rueter, 1994; Feldman, 2000; Naduzzo, Rocco, and Warglien, 2000; Edmondson, Bohmer, and Pisano, 2001; Pentland, 2003).”
    Quote in the paperSubstantial claim2 of 3 sources checked
    • cites Suchman, 1983 source

      Section 2 describes an empirical case study of office work, and section 4 concludes that workers determine a procedure’s meaning according to the particulars of each case. This supports variability in how routines are carried out. The paper does not provide empirical evidence that organizational routines change over time. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
    • cites Miner, 1990 source
    • cites Feldman, 2000 source
  • Premisecitation
    § DOI · p. 3

    Organizational routines change in old, established organizations in stable environments.

    “But routines also change in old, established organizations in stable environments (Feldman, 2000).”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites Feldman, 2000 source

      The Introduction reports substantial change in routines observed in a large state university’s student housing department. It does not establish that the organization was old or that its external environment was stable. The Conclusion instead notes that the organizational context encouraged and allowed change. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • Interpretationcitation
    § Endogenous Change in Organizational Routines · p. 21

    Some variations will be intentional, in the sense that participants want to change the ostensive aspect of the routine in order to alter the way they do their jobs.

    “Some variations will be intentional, in the sense that the participants want to change the ostensive aspect of the routine in order to alter the way they do their jobs (Feldman, 2000).”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites Feldman, 2000 source

      The Dynamics of Routines section says participants intentionally alter routines to do their jobs in ways that seem better to them. But the Performative Routines section distinguishes an ostensive definition, which exists in principle, from a performative one created through practice; it does not say participants seek to change the ostensive aspect to alter how they work. Page numbers were not available in our copy. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • Premisereasoning
    § TheorizingOrganizational Routines: The Traditional Story · p. 5

    In all three metaphors (programs, habits, and genes), routines are imaged as relatively fixed, unchanging objects.

    “In all three metaphors (programs, habits, and genes), we have an image of routines as relatively fixed, unchanging objects.”
    Quote in the paperSubstantial claim
  • Interpretationnone given
    § DOI · p. 2

    Every organizational routine has the inherent capability to generate change merely by its ongoing performance.

    “We refer here to something more basic: the inherent capability of every organizational routine to generate change, merely by its ongoing performance.”
    Quote in the paperNot a substantial claim
  • May combine two claims. 50
  • Classified as probably not a substantial claim. 87
  • May combine two claims.

    Interpretationcitation
    § Some Problems with Prevailing Theory · p. 8

    The premise of the traditional story is contradicted by observational data: organizational routines are repetitive but not necessarily fixed or unchanging.

    “Another problem is that the premise of the traditional story is contradicted by observational data. Organizational routines are certainly repetitive, but they are not necessarily fixed or unchanging.”
    Quote in the paperSubstantial claim2 of 3 sources checked
    • cites Suchman, 1983 source
    • cites Miner, 1990 source
    • cites Feldman, 2000 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § Organizational Routines as a Unit of Analysis · p. 19

    The distinction between ostensive and performative helped explain why etic and emic descriptions of routines differed (Feldman, 2000).

    “Feldman (2000) found that the distinction between ostensive and performative helped to explain why etic and emic descriptions of routines differed.”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Feldman (2000) source
  • Classified as probably not a substantial claim.

    Interpretationreasoning
    § Routines as a Combination of Ostensive and Performative Aspects · p. 10

    Overestimating the importance of the ostensive aspect leads managers to underestimate the importance of the adjustments and improvisations people undertake to make the routine work.

    “Overestimating the importance of the ostensive leads managers to underestimate the importance of the adjustments and improvisations that people undertake to make the routine work.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationcitation
    § Organizational Routines as Dualities · p. 9

    Participants interpret their actions to make sense of what they are doing, and there is always the possibility of resisting expectations and doing otherwise.

    “They interpret their actions in order to make sense of what they are doing and, though their choices of how to proceed appear automatic or mindless at times, there is always the possibility of resisting expectations and doing otherwise (Giddens, 1984; Orlikowski, 2000).”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites Giddens, 1984

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Orlikowski, 2000 source
  • May combine two claims.

    Interpretationnone given
    § Routines as a Combination of Ostensive and Performative Aspects · p. 10

    Changing the ostensive aspect does not necessarily lead to a change in the performative aspect, and vice versa.

    “Changing one does not necessarily lead to a change in the other.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationnone given
    § Routines as a Combination of Ostensive and Performative Aspects · p. 10

    Unless the ostensive and performative aspects are distinguished, the relationship between them cannot be explored.

    “Moreover, unless we distinguish between these aspects of routines, we cannot explore the relationship between them.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning
    § Some Problems with Prevailing Theory · p. 7

    The omission of agency in traditional metaphors may be unavoidable because there are no people in these traditional metaphors.

    “The omission of agency may be unavoidable because, ironically, there are no people in these traditional metaphors.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Premisenone given
    § Some Problems with Prevailing Theory · p. 7

    The existing literature on routines embodies a fairly consistent way of theorizing about routines.

    “The existing literature on routines is quite diverse, yet it embodies a fairly consistent way of theorizing about routines.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § DOI · p. 3

    Organizational routines consist of the resulting performances and the understandings of these performances.

    “We argue that organizational routines consist of the resulting performances and the understandings of these performances.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given
    § Organizational Routines as Dualities · p. 9

    Organizational routines consist of two aspects: the ostensive and the performative.

    “Organizational routines consist of two aspects: the ostensive and the performative.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § Routines as a Combination of Ostensive and Performative Aspects · p. 10

    Both the ostensive and performative aspects are necessary to constitute an organizational routine.

    “Both aspects are necessary to constitute what we understand to be the routine.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationreasoning
    § Some Problems with Prevailing Theory · p. 7

    The traditional understanding of organizational routines provides a convincing explanation of stability in organizations.

    “This way of understanding organizational routines provides a convincing explanation of stability in organizations.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning
    § DOI · p. 2

    Organizational routines can be a source of inertia and inflexibility, but they can also be an important source of flexibility and change.

    “While routines can be a source of inertia and inflexibility, they can also be an important source of flexibility and change.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning
    § Some Problems with Prevailing Theory · p. 8

    Existing theories do not entirely rule out the possibility of variability or change, but neither do they help explain it.

    “Existing theories do not entirely rule out the possibility of variability or change, but neither do they help explain it.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given
    § Organizational Routines as Dualities · p. 9

    Both the ostensive and performative aspects are necessary for an organizational routine to exist.

    “Both of these aspects are necessary for an organizational routine to exist.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.

    Interpretationnone given
    § Routines as a Combination of Ostensive and Performative Aspects · p. 10

    The most common mistake is to take the ostensive for the performative, or to mistake the summary of how tasks are performed for how tasks are actually performed.

    “The most common mistake is to take the ostensive for the performative, or to mistake the summary of the way tasks are performed for the ways tasks are actually performed.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning
    § Routines as a Combination of Ostensive and Performative Aspects · p. 10

    Without distinguishing the ostensive and performative aspects, either part can be mistaken for the whole.

    “Without making this distinction, the parts—either the ostensive or the performative—can be mistaken for the whole.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationreasoning
    § DOI · p. 3

    An organizational routine consists of two related parts: one embodying the abstract idea of the routine (structure) and one consisting of actual performances by specific people at specific times and places (agency).

    “An organizational routine consists of two related parts. One part embodies the abstract idea of the routine (structure), while the other part consists of the actual performances of the routine by specific people, at specific times, in specific places (agency).”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation
    § Organizational Routines as Dualities · p. 9

    Rules are resources for action, but they do not fully determine action.

    “Rules are resources for action, but they do not fully determine action (Zimmerman, 1970; Giddens, 1984; Taylor, 1993).”
    Quote in the paperSubstantial claim0 of 3 sources checked
    • cites Zimmerman, 1970

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Giddens, 1984

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Taylor, 1993

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Interpretationreasoning
    § Organizational Routines as Dualities · p. 10

    The performance of an academic hiring routine is situated in a complex context and must be sensitive to features of this context.

    “The performance of an academic hiring routine, for instance, is situated in a complex context and must be sensitive to features of this context.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning
    § TheorizingOrganizational Routines: The Traditional Story · p. 5

    These metaphors highlight the inertial qualities of routines and tend to minimize the possibility of flexibility and change.

    “As a result, these metaphors highlight the inertial qualities of routines and tend to minimize the possibility of flexibility and change.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given
    § Organizational Routines as Dualities · p. 9

    The ostensive aspect of a routine shapes our perception of what the routine is.

    “The ostensive aspect of a routine shapes our perception of what the routine is.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Premisereasoning
    § TheorizingOrganizational Routines: The Traditional Story · p. 5

    These metaphors treat organizational routines as mechanisms or abstractions, rather than as collective human activities.

    “These metaphors treat organizational routines as mechanisms or abstractions, rather than as collective human activities.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationcitation
    § Organizational Routines as Dualities · p. 9

    Practices are carried out against a background of rules and expectations, but the particular courses of action we choose are always, to some extent, novel.

    “Practices are carried out against a background of rules and expectations, but the particular courses of action we choose are always, to some extent, novel.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning
    § DOI · p. 3

    The performance of routines can involve adapting to contexts that require idiosyncratic or ongoing changes and reflecting on the meaning of actions for future realities.

    “While organizational routines are commonly perceived as reenacting the past, the performance of routines can also involve adapting to contexts that require either idiosyncratic or ongoing changes and reflecting on the meaning of actions for future realities.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given
    § Performative to Ostensive · p. 16

    When people do new things, whether in response to external changes or reflexive self-monitoring, they alter the potential repertoire of activities that creates and recreates the ostensive aspect of the routine.

    “When people do new things, whether in response to external changes or in response to reflexive self-monitoring, they alter the potential repertoire of activities that creates and recreates the ostensive aspect of the routine.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning
    § Performative to Ostensive · p. 15

    If a commitment to search for underrepresented minorities is stated but not followed by action, then the commitment is not part of the hiring routine.

    “While we are required by law to state the commitment, if the statement is not followed by action, then the commitment is not part of the hiring routine.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning
    § Performative to Ostensive · p. 16

    Performing a hiring routine maintains, and in fact develops, many of the capabilities required to perform it.

    “Performing a hiring routine maintains, and in fact develops, many of the capabilities required to perform it.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationcitation
    § Subjectivity, Agency, and Power · p. 17

    Agency is apparent in each participant's choice of actions and the reflexive self-monitoring of those actions.

    “Agency is apparent in each participant's choice of actions and the reflexive self-monitoring of those actions.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationreasoning
    § Same Definition, New Understanding · p. 11

    The hiring routine has a core pattern of actions that is repeated in virtually all instances of hiring.

    “In fact, the hiring routine has a core pattern of actions that is repeated in virtually all instances of hiring.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning
    § Ostensive to Performative · p. 15

    In using the ostensive aspect, people create a gloss that summarizes and omits, a story that privileges some activities over others.

    “In using it, we create a gloss that summarizes and omits, a story that privileges some activities over others.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationcitation
    § Ostensive to Performative · p. 14

    The ostensive aspect of routines allows people to explain what they are doing and provides a sense of when it is appropriate to ask for an accounting.

    “The ostensive aspect of routines allows us to explain what we are doing and provides a sense of when it is appropriate to ask for an accounting (Lyman and Scott, 1968; Orbuch, 1997).”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites Lyman and Scott, 1968

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Orbuch, 1997 source
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given
    § Same Definition, New Understanding · p. 13

    Hiring for tenure system positions is affected by policies concerning the use of adjunct or temporary faculty.

    “Hiring for tenure system positions is also affected by policies concerning the use of adjunct or temporary faculty.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § Ostensive to Performative · p. 15

    People use the ostensive aspect of routines to refer to patterns of activity that would otherwise be incomprehensible.

    “People use the ostensive aspect of routines to refer to patterns of activity that would otherwise be incomprehensible.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationreasoning
    § Performative to Ostensive · p. 16

    Over time, if no one chooses to read the script or play the music, the capability to do so vanishes.

    “Over time, if no one chooses to read the script or play the music, the capability to do so vanishes.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given
    § Performative to Ostensive · p. 16

    Variations in routines may be hidden or otherwise go unnoticed.

    “Variations may be hidden or otherwise go unnoticed.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § Same Definition, New Understanding · p. 13

    Webs of interdependence do not stop at the formal boundary of the organization.

    “And, as open systems theory reminds us, the webs of interdependence do not stop at the formal boundary of the organization (Kast and Rosensweig, 1972).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Kast and Rosensweig, 1972 source
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationcitation
    § Same Definition, New Understanding · p. 11

    Instances of hiring may differ but bear sufficient family resemblance to cohere as a recognizable category.

    “While the instances of hiring may differ, they bear a sufficient family resemblance to cohere as a recognizable category (Wittgenstein, 1958).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Wittgenstein, 1958

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation
    § Same Definition, New Understanding · p. 12

    Organizational routines involve the coordination of multiple organizational participants and are not just individual routines performed in the context of an organization.

    “As originally conceived by Stene (1940), organizational routines involve the coordination of multiple organizational participants. Thus, organizational routines are not just individual routines that are performed in the context of an organization.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Stene (1940) source
  • May combine two claims.

    Interpretationreasoning
    § Subjectivity, Agency, and Power · p. 17

    Organizational members would have no trouble using the hiring routine to account for their own behavior or to ask for accounts from others.

    “They also would have no trouble using this hiring routine to account for their own behavior or to ask for accounts from others.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationcitation
    § Performative to Ostensive · p. 15

    Performances enact the ostensive aspect of the routine, although this is largely an unintended effect of action.

    “Performances enact the ostensive aspect of the routine, although this is largely an unintended effect of action (Giddens, 1984).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Giddens, 1984

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given
    § Performative to Ostensive · p. 16

    Variations may or may not get accepted as legitimate alternatives to existing practice.

    “They may or may not get accepted as legitimate alternatives to existing practice.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning
    § Performative to Ostensive · p. 15

    A written procedure and the idea it codifies must be performed repeatedly before it becomes an organizational routine.

    “Likewise, a written procedure and the idea it codifies must be performed repeatedly before it becomes an organizational routine.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning
    § Same Definition, New Understanding · p. 13

    The involvement of multiple actors introduces diversity of goals, information, and interpretations, while the interdependence of actions blurs and opens the boundaries of the routine to outside influence.

    “The involvement of multiple actors introduces the diversity of goals, information, and interpretations, while the interdependence of actions blurs and opens the boundaries of the routine to outside influence.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationreasoning
    § Performative to Ostensive · p. 16

    In the end, members of the organization may or may not choose to incorporate variations into the ostensive part of the routine.

    “In the end, members of the organization may or may not choose to incorporate variations into the ostensive part of the routine.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § Performative to Ostensive · p. 15

    Even if a pattern of actions repeats, it needs to become recognizable as a pattern.

    “Furthermore, even if a pattern of actions repeats, it needs to become recognizable as a pattern.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning
    § Same Definition, New Understanding · p. 12

    It is very unlikely that there is a single ostensive understanding or a single goal of any significant organizational routine.

    “Thus, it is very unlikely that there is a single ostensive understanding or a single goal of any significant organizational routine.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning
    § Ostensive to Performative · p. 14

    Connecting one's behavior to a particular routine legitimates the behavior if it is understood to be part of the routine and de-legitimates it if it is not.

    “Connecting one's behavior to a particular routine legitimates the behavior if it is understood to be part of the routine and de-legitimates it if it is not.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning
    § Performative to Ostensive · p. 16

    Performing an organizational routine maintains the ostensive aspect of the routine by exercising the capability to enact it.

    “Performing an organizational routine maintains the ostensive aspect of the routine by exercising the capability to enact it.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning
    § Ostensive to Performative · p. 14

    The ostensive aspect of a routine enables people to ask others to account for actions that seem unusual and to provide reasonable accounts when called to explain.

    “It enables us to ask others to account for actions that seem unusual and to provide reasonable accounts when we are called to explain.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationnone given
    § Subjectivity, Agency, and Power · p. 17

    The performative aspect reflects individual agency.

    “The performative aspect reflects individual agency.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning
    § Subjectivity, Agency, and Power · p. 17

    Our theory suggests that routines are both objective and subjective and that the two are integrally related.

    “Our theory suggests that routines are both objective and subjective and that the two are integrally related.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationreasoning
    § Same Definition, New Understanding · p. 11

    The consensus definition of organizational routines strongly suggests the need for the ostensive/performative ontology.

    “Indeed, the consensus definition strongly suggests the need for the new ontology,irrespective of any other considerations.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationcitation
    § Relation of Ostensive and Performative Aspects · p. 13

    Adopting a structuration or practice theory perspective leads to viewing the ostensive and performative aspects of organizational routines as recursively related, with performances creating and recreating the ostensive aspect and the ostensive aspect constraining and enabling performances.

    “Adopting a structuration or practice theory perspective leads us to view the ostensive and performative aspects of organizational routines as recursively related, with the performances creating and recreating the ostensive aspect and the ostensive aspect constraining and enabling the performances.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Giddens, 1984

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § Subjectivity, Agency, and Power · p. 17

    Individuals engaged in organizational routines do not act alone or independently.

    “This is because, by definition, individuals engaged in organizational routines do not act alone, or independently.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning
    § Subjectivity, Agency, and Power · p. 17

    For practical purposes, everyone understands the routine.

    “For practical purposes, everyone understands the routine.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § Performative to Ostensive · p. 15

    A pattern of actions that occurs only once is not a routine.

    “A pattern of actions that occurs only once is not a routine.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning
    § Ostensive to Performative · p. 14

    The ostensive aspect serves only as a guide; it cannot specify the details of the performance, which people must always choose.

    “But it serves only as a guide; it cannot specify the details of the performance, which people must always choose.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning
    § Performative to Ostensive · p. 16

    The understandings required to make an argument convincing are maintained, in part, by engaging in hiring routines and other related routines.

    “The understandings required to make an argument convincing are maintained, in part, by engaging in hiring routines and other related routines (such as promotion routines) and trying out or a a a a a an ag at ed or rejected.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationcitation
    § Ostensive to Performative · p. 15

    Labeling an activity helps people pay attention to a comprehensible and manageable portion of the booming, buzzing confusion that surrounds them.

    “We must take action in the midst of the “booming, buzzing confusion' that surrounds us (James, 1890), and labeling the activity helps us pay attention to a comprehensible and manageable portion of it.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites James, 1890

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning
    § Same Definition, New Understanding · p. 13

    If nobody applies for a job, no hiring can take place.

    “For example, if nobody applies for a job, no hiring can take place.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given
    § Performative to Ostensive · p. 17

    The hiring routine is filled with variations that may be recognized and incorporated into the ostensive aspect of the routine.

    “The hiring routine is filled with variations that may be recognized and incorporated into the ostensive aspect of the routine.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationreasoning
    § Same Definition, New Understanding · p. 11

    In spite of variations, one can recognize the basic pattern as the hiring routine rather than another routine.

    “In spite of these variations, one can easily recognize the basic pattern as the hiring routine, as opposed to budgeting or some other routine.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning
    § Same Definition, New Understanding · p. 12

    Individuals performing a routine do not all have access to the same information, and even if they did, they might not interpret the information in the same way.

    “The individuals performing the routine do not all have access to the same information, and even if they did, they might not interpret the information in the same way.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationnone given
    § Performative to Ostensive · p. 16

    When people enact routines, they can maintain the ostensive aspect of the routine, but they can also choose to deviate from it.

    “When people enact routines, they can maintain the ostensive aspect of the routine, but they can also choose to deviate from it.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning
    § Same Definition, New Understanding · p. 12

    Hiring almost always connects to budgeting and planning, such that a position should not be advertised before the slot has been allocated and the budget approved.

    “For example, hiring almost always connects to budgeting and planning: a position should not be advertised before the slot has been allocated to the hiring unit and the budget has been approved.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning
    § Ostensive to Performative · p. 15

    Inquiring about a spouse's employment in the context of a job search is often a sign of taking a candidate very seriously.

    “And because it is prohibited, it takes on additional significance: inquiring about a spouse's employment in the context of a job search is often a sign of taking a candidate very seriously.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationreasoning
    § Same Definition, New Understanding · p. 11

    The ostensive/performative ontology is consistent with the definition of organizational routines as repetition, a recognizable pattern of action, multiple participants, and interdependent actions.

    “Since our goal is to build on existing insights from the literature, it is important to note that the ostensive/performative ontology is consistent with the definition of organizational routines articulated earlier: repetition, a recognizable pattern of action, multiple participants, and interdependent actions.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning
    § Performative to Ostensive · p. 16

    The tendency for an idea of a routine to persist without performance is particularly true when it is committed to paper or encoded into an artifact.

    “This may be particularly true when it is committed to paper or encoded into some kind of artifact, such as a script or a formal procedure.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § Performative to Ostensive · p. 15

    A disconnected collection of performances does not constitute a routine without a corresponding ostensive category that makes the patterns coherent and recognizable as a routine.

    “In other words, a disconnected collection of performances does not constitute a routine without a corresponding ostensive category that makes the patterns coherent and recognizable as a routine.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given
    § Performative to Ostensive · p. 16

    Variations may be regarded as desirable, or not, by key individuals such as managers or administrators.

    “They may be regarded as desirable, or not, by key individuals, such as managers or administrators.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § Same Definition, New Understanding · p. 12

    Because actions in a routine are interdependent, each performance of a routine is a collective performance.

    “Because their actions are interdependent, each performance of a routine is a collective performance.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationreasoning
    § Performative to Ostensive · p. 15

    When substantive actions are taken, words come to life and become meaningful; otherwise only lip service itself could be considered part of the routine.

    “When substantive actions are taken (e.g., seeking out underrepresented minority candidates), the words come to life and become meaningful. Otherwise, only the “lip service” itself could be considered part of the routine.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Premisecitation
    § Subjectivity, Agency, and Power · p. 17

    Our framework is consistent with current perspectives on agency, which emphasize the active engagement of individuals in on-going practices and the interpenetration of agency with various forms of structure.

    “Our framework is consistent with current perspectives on agency (Emirbayers and Mische, 1998), which emphasize the active engagement of individuals in on-going practices and the interpenetration of agency with various forms of structure.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Emirbayers and Mische, 1998

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § Same Definition, New Understanding · p. 13

    Hiring meets the basic definition of an organizational routine: a repetitive, recognizable pattern of interdependent actions carried out by multiple actors.

    “The phenomenon we refer to as “hiring” clearly meets the basic definition of an organizational routine: it is a repetitive, recognizable pattern of interdependent actions carried out by multiple actors.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning
    § Ostensive to Performative · p. 15

    Knowing that one was engaged in a hiring routine would make all the difference in understanding a question about a person's spouse's employment.

    “Thus, knowing that one was engaged in a hiring routine would make all the difference in understanding such a question.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § Same Definition, New Understanding · p. 11

    Even within a single organization, hiring must be conceptualized as a category with many instances.

    “Thus, even within a single organization, we must conceptualize hiring as a category with many instances.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given
    § Performative to Ostensive · p. 16

    It may take many years for the idea of a routine to dissipate completely, even if it is never performed.

    “It may take many years for the idea of a routine to dissipate completely, however, even if it is never performed.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given
    § Performative to Ostensive · p. 16

    Interviewing is a skill that people often become better at as they practice it and attend to how others practice it, and that may dissipate with lack of use.

    “Interviewing, for instance, is a skill that people often become better at as they practice it and as they attend to how others practice it and that may dissipate with lack of use.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationreasoning
    § Performative to Ostensive · p. 16

    An artifact that contains the ostensive definition exists, but without on-going performance, it becomes meaningless.

    “The artifact that contains the ostensive definition exists, but without on-going performance, it becomes meaningless.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationreasoning
    § Same Definition, New Understanding · p. 11

    Each activity in the hiring pattern may not be included in every instance, and specific activities are customized for particular workplaces.

    “Each activity may not be included in every instance (a fast food restaurant may not negotiate terms), and the specific activities will be customized for particular work places (interviewing applicants in a university setting includes the applicant giving a job talk).”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning
    § Same Definition, New Understanding · p. 13

    The definition of organizational routines leads to a paradox: the hiring routine has endless variation, every performance is different, yet the hiring routine has a clear and simple gloss and is easily recognized and summarized.

    “On one hand, the “hiring routine” has endless variation: every performance is different. On the other hand, “the hiring routine” has a clear and simple gloss: it is easily recognized and summarized.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning
    § Same Definition, New Understanding · p. 12

    There is no single, objective routine, but a variety of different perspectives on what is involved.

    “There is no single, objective routine, but a variety of different perspectives on what is involved.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation
    § Ostensive to Performative · p. 15

    Rules are not always followed; they can be strategically flaunted in order to convey a particular meaning.

    “More generally, rules are not always followed: they can be strategically flaunted in order to convey a particular meaning (Garfinkel, 1967; Heritage, 1984).”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites Garfinkel, 1967

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Heritage, 1984

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Interpretationcitation
    § Same Definition, New Understanding · p. 13

    Interdependence between actions can be viewed as part of structure, but it can also generate variety within specific performances.

    “While interdependence between actions can be viewed as part of structure (Pentland, 1995), it can also generate variety within specific performances.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Pentland, 1995 source
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § Performative to Ostensive · p. 15

    Through repetition and recognition, organizational routines are created.

    “Through repetition and recognition, organizational routines are created.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given
    § Performative to Ostensive · p. 16

    Academic hiring routines often involve the ability to make a convincing case to one's colleagues about the importance of a particular type of scholarly work and the advisability of interviewing and extending an offer to a particular scholar.

    “In an academic context, hiring routines often involve the ability to make a convincing case to one's colleagues about the importance of a particular type of scholarly work and the advisability of interviewing and extending an offer to a particular scholar.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given
    § Same Definition, New Understanding · p. 13

    When a search fails, external factors are frequently the cause.

    “When a search fails, as many searches do, external factors are frequently the cause.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationnone given
    § Endogenous Change in Organizational Routines · p. 21

    There are many reasons why there will be variation in the performance of any particular task associated with a routine in a specific time and place.

    “As we noted earlier, there are many reasons why there will be variation in the performance of any particular task associated with a routine in a specific time and place.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning
    § Subjectivity, Agency, and Power · p. 18

    Individuals or groups with power to identify particular performances as "routine" have the power to turn exceptions into rules and to enact the organization in ways they think appropriate.

    “Individuals or groups with power to identify particular performances as “routine” have the'power to turn exceptions into rules and, thus, to enact the organization in ways they think appropriate.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § CONCLUSION · p. 23

    A theory of organizational routines that includes agency, and therefore subjectivity and power, enables us to understand more about the dynamics of organizational routines and how these relate to stability, flexibility, and change in organizations.

    “A theory of organizational routines that includes agency, and, therefore, subjectivity and power, enables us to understand more about the dynamics of organizational routines and how these relate to stability, flexibility, and change in organizations.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationcitation
    § Organizational Routines as a Unit of Analysis · p. 19

    The difference between ostensive and performative aspects helps to explain contradictory findings about task variety and adds nuance to what is meant by task variety.

    “The difference between ostensive and performative aspects helps to explain these kinds of contradictory findings and adds a level of nuance to what we mean by task variety.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § CONCLUSION · p. 23

    Our theory draws attention to mundane features of organizational routines that may be missed when they are seen through other theoretical lenses.

    “Our theory draws attention to mundane features of organizational routines that may be missed when they are seen through other theoretical lenses.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationreasoning
    § CONCLUSION · p. 23

    Without the performative, nothing ever happens.

    “Without the performative, nothing ever happens.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning
    § Subjectivity, Agency, and Power · p. 17

    If nobody applies for a particular job, then interviewing is not a realistic possibility for that particular performance of the hiring routine.

    “For example, if nobody applies for a particular job, then interviewing is not a realistic possibility for that particular performance of the hiring routine.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationcitation
    § Endogenous Change in Organizational Routines · p. 21

    Other variations will be unintentional.

    “Other variations will be unintentional (Aldrich, 1999).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Aldrich, 1999

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationcitation
    § Organizational Routines as a Unit of Analysis · p. 19

    Knowing that there are two aspects to routines will help students of organizational routines sort out contradictions when they occur.

    “Knowing that there are two aspects to this behavior will help students of organizational routines sort out such contradictions when they occur.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning
    § CONCLUSION · p. 23

    Organizational routines are produced by many people with different information, preferences, and interpretation, are enacted over time and space, and interact with other streams of action in such a way that it is not always clear where one organizational routine ends and another begins.

    “In particular, they are produced by many people with different information, preferences, and interpretation, they are enacted over time and space, and they interact with other streams of action in such a way that it is not always clear where one organizational routine ends and another begins.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning
    § Implications of Endogenous Change · p. 22

    The conditions for stability and for change may exist in the same organization and may manifest themselves differently from one routine to another.

    “The conditions for stability and for change may exist in the same organization and may manifest themselves differently from one routine to another.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning
    § Subjectivity, Agency, and Power · p. 18

    Managers may also have power to monitor performances and enforce compliance.

    “Managers may also have power to monitor performances and enforce compliance.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § Endogenous Change in Organizational Routines · p. 20

    To ensure functional adaptation, variation and selective retention requires an effective, consistent selection mechanism, which may or may not be present in any given situation.

    “To ensure functional adaptation, variation and selective retention requires an effective, consistent, selection mechanism, which may or may not be present in any given situation (Campbell, 1965, 1994).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Campbell, 1965, 1994

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationnone given
    § IMPLICATIONS · p. 19

    By providing a vocabulary for describing the parts of organizational routines and their relationship that is consistent with current concepts in social theory, the new understanding allows us to move beyond metaphors as a way of understanding organizational routines.

    “By providing a vocabulary for describing the parts of organizational routines and their relationship that is consistent with current concepts in social theory, it allows us to move beyond metaphors as a way of understanding organizational routines.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationnone given
    § CONCLUSION · p. 23

    It is easy to confuse the ostensive aspect of the routine for the whole routine.

    “Unfortunately, it is easy to confuse the ostensive aspect of the routine for the whole routine in much the same way that one might confuse the script for the play or the dictionary for the language.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationreasoning
    § Subjectivity, Agency, and Power · p. 17

    The ability to use agency in the context of a performance that is otherwise highly scripted is a potent way of exerting power.

    “In fact, the ability to use agency in the context of a performance that is otherwise highly scripted is a potent way of exerting power.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.

    Interpretationreasoning
    § Implications of Endogenous Change · p. 22

    If the gene is changing itself, then the information it carries is not stable and unchanging, as required in ecological theory.

    “If the gene is changing itself, then the information it carries is not stable and unchanging, as required in ecological theory.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation
    § Organizational Routines as a Unit of Analysis · p. 19

    The most routinized task units based on one measure were the least routinized based on the other measure (and vice versa).

    “The most routinized task units based on one measure were the least routinized basedon the other measure (and vice versa).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Pentland (2003) source
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given
    § Subjectivity, Agency, and Power · p. 18

    Managers are usually empowered to create rules and other artifacts that document a particular version of the ostensive aspect.

    “For example, managers are usually empowered to create rules and other artifacts that document a particular version of the ostensive aspect.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning
    § CONCLUSION · p. 23

    In organization theory, the emphasis on the ostensive aspects of organizational routines has led to too much emphasis on the stability of routines and insufficient ability to understand their potential for change.

    “In organization theory, the emphasis on the ostensive aspects of organizational routines has led to too much emphasis on the stability of routines and insufficient ability to understand their potential for change.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationcitation
    § Subjectivity, Agency, and Power · p. 17

    Constraints from interdependence are not absolute, and performances within organizational routines display a great deal of variety, as empirical studies of routines show.

    “Nevertheless, these constraints are anything but absolute, and performances within organizational routines display a great deal of variety, as the empirical studies of routines show.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning
    § Subjectivity, Agency, and Power · p. 18

    To the extent that individuals internalize the managerial version of the ostensive aspect of the routine, overt monitoring and enforcement may be unnecessary.

    “To the extent that individuals internalize the managerial version of the ostensive aspect of the routine, overt monitoring and enforcement may be unnecessary.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation
    § Endogenous Change in Organizational Routines · p. 22

    Managers exercise agency as they choose both to introduce variations and to select variations produced by others.

    “The role of agency in producing and selecting variation has been noted by Miner (1994) and Miner and Haunschild (1995), who showed that managers exercise agency as they choose both to introduce variations and to select variations produced by others.”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites Miner (1994) source
    • cites Miner and Haunschild (1995)

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation
    § Endogenous Change in Organizational Routines · p. 20

    Variation and selective retention has been applied to understanding change over time in organizational forms and change within organizations.

    “Variation and selective retention has been applied to understanding change over time in organizational forms (Hannan and Freeman, 1983; Aldrich, 1999) and also change within organizations (Baum and Singh, 1994; Miner and Haunschild, 1995; Aldrich, 1999).”
    Quote in the paperNot a substantial claim0 of 3 sources checked
    • cites Hannan and Freeman, 1983

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Aldrich, 1999

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Baum and Singh, 1994

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Interpretationreasoning
    § CONCLUSION · p. 23

    The capacity of organizational routines to retain history can lead to inertia, but routines also generate variety.

    “The capacity of organizational routines to retain history can lead to inertia, but routines also generate variety.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § CONCLUSION · p. 23

    This language has systematically led us away from investigating the role of performances and innovation in creating and shaping routines and thus away from the importance of agency, subjectivity, and power.

    “This language, however, has systematically led us away from investigating the role of performances and innovation in creating and shaping routines and thus away from the importance of agency, subjectivity, and power.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationnone given
    § CONCLUSION · p. 23

    Routines facilitate cognitive efficiency, but they also embody a selective retention of history, filtered by subjectivity and power.

    “While it is true that routines facilitate cognitive efficiency, they also embody a selective retention of history, filtered by subjectivity and power.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationreasoning
    § Endogenous Change in Organizational Routines · p. 21

    The whole idea of continuous improvement could be viewed as a direct application of this basic process.

    “The whole idea of continuous improvement could be viewed as a direct application of this basicprocess.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § CONCLUSION · p. 23

    When we talk about the hiring routine or the budget routine, we are talking about the ostensive aspect.

    “After all, when we talk about the hiring routine or the budget routine, we are talking about the ostensive aspect.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § CONCLUSION · p. 23

    Without the ostensive aspect, we cannot name or even see our patterns of activity, much less reproduce them.

    “Without the ostensive aspect, we cannot name or even see our patterns of activity, much less reproduce them.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation
    § Endogenous Change in Organizational Routines · p. 20

    Endogenous change has been observed but has been difficult to explain.

    “Endogenous change has been observed (e.g., Miner and Estler, 1985; Miner, 1991; Burgelman, 1994; Feldman, 2000), but it has been difficult to explain.”
    Quote in the paperSubstantial claim0 of 3 sources checked
    • cites Miner and Estler, 1985 source
    • cites Miner, 1991 source
    • cites Burgelman, 1994 source
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationcitation
    § Subjectivity, Agency, and Power · p. 19

    The ability to improvise an effective variation is likely to be a valued skill.

    “Variations are often necessary to manage unexpected contingencies and exceptions (Perrow, 1967); the ability to improvise an effective variation is likely to be a valued skill.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing). May combine two claims.

    Interpretationreasoning
    § IMPLICATIONS · p. 19

    The new understanding has methodological implications relevant to anyone studying organizational routines and substantive implications for scholars interested in the role organizational routines play in organizational stability and change.

    “This new understanding of routines has methodological implications relevant to anyone studying organizational routines and substantive implications particularly relevant to scholars interested in the role organizational routines play in organizational stability and change.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning
    § Implications of Endogenous Change · p. 22

    Our theory encompasses both episodic and continuous change possibilities because it provides a way to understand why routines sometimes display great inertia and sometimes do not.

    “Our theory encompasses both possibilities because it pron g o ym mes display great inertia and sometimes do not.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning
    § IMPLICATIONS · p. 19

    The new understanding of organizational routines has implications for a variety of topics in organization theory.

    “The new understanding of organizational routines that we offer has implications for a variety of topics in organization theory.”
    Quote in the paperNot a substantial claim
123 of 123
  • The paper relies on this without support.

    In every organization with employees, hiring occurs more than once and is repeated over time.

    “In every organization with employees, hiring occurs more than once. It is repeated over time.”
  • The paper relies on this without support.

    Everyone cannot know everything.

    “Everyone cannot know everything.”
  • The paper relies on this without support.

    Inquiring about a person's spouse's employment in the context of the hiring routine is a violation of anti-discrimination rules.

    “In the context of the hiring routine, however, it is a violation of anti-discrimination rules.”
  • The paper relies on this without support.

    Even though prohibited, inquiring about a spouse's employment is frequently asked in the context of a job search.

    “Still, even though it is prohibited, this question is frequently asked.”
  • The paper relies on this without support.

    The intent and motivation of people performing a hiring routine is not to create, maintain, or modify the ostensive aspect of the routine but to try to hire someone.

    “The intent and motivation of people performing a hiring routine is not to create, maintain, or modify the ostensive aspect of the routine but to try to hire someone.”
5 of 5

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • ES implementations require interpretation and enactment of best practices and configuration of technology subject to improvisations and change at enterprise and local levels.

    “ES implementations require the interpretation and enactment of best practices, as well as configuration of technology, that are subject to improvisations and change at the enterprise level as well as local adaptations (Feldman and Pentland 2003).”

    From Enterprise System Implementation and Employee Job Performance: Understanding the Role of Advice Networks1 (2014) · cites this paper as Feldman and Pentland 2003

    “Organizational Routines as Dualities” (p. 10) describes routine performance as improvisational, and “Endogenous Change in Organizational Routines” (p. 21) describes new interpretations and adaptations to context. The paper does not address ES implementations, best practices, technology configuration, or the claimed enterprise-versus-local distinction. (LLM, conf=0.86)

    Experimental — accuracy not yet measured
  • Viewing open source licences only as ostensive objects obscures the negotiated and dynamic activities by which they are created, changed, and how people react to these changes.

    “Viewing open source licences only as ostensive objects obscures the negotiated and dynamic activities by which they are created, changed, and how people react to these changes (Wenger 1998;Feldman and Pentland 2003;Pentland and Feldman 2008;Arazy et al. 2020).”

    From Freeriding and Rebellion: An Investigation of Open Source Vendor Relicensing and Member Hard Forking Events (2026) · cites this paper as Feldman and Pentland 2003

    The Conclusion (p. 23) says that treating the ostensive aspect as the whole routine obscures performances and innovation, while ‘Performative to Ostensive’ (p. 16) describes how people's actions can change what becomes accepted practice. The paper develops this account for organizational routines; it does not examine open source licences or people's reactions to licence changes specifically. (LLM, conf=0.84)

    Experimental — accuracy not yet measured

Cites

Flagged first, then by citations

Research works printed but not linked: 9

  1. Gouldner A. W., 1954, Patterns of Industrial Democracy
  2. Hannan M. T., 1983, American Sociological Review, 29, 149
  3. Latour B., 1986, Power, Action and Belief, 264
  4. March J. G., 1958, Organizations
  5. Orlikowski W., 2000, Science, 11, 404
  6. Selznick P., 1949, TVA and the Grassroots
  7. Simon H., 1981, The Sciences of the Artificial
  8. Thompson J. D., 1967, Organizations in Action
  9. Tushman M., 1985, Research on Organizational Behavior, 7, 171

Cited by

Sorted by citations

Authors
Feldman, M. S., & Pentland, B. T.
Affiliations
  • University of California, Irvine (US)
  • Michigan State University (US)
Venue
Administrative Science Quarterly
Publisher
JSTOR
Published
2003-03
Volume
48
Issue
1
Pages
94-118
ISSN
  • 0001-8392 (ISSN-L)
  • 1930-3815
OpenAlex
W2153981305
Cited by
4,020
References
126
Citations by year
2026: 259 · 2025: 195 · 2024: 191 · 2023: 196 · 2022: 227 · 2021: 258 · 2020: 240 · 2019: 225 · 2018: 230 · 2017: 215 · 2016: 242 · 2015: 234 · 2014: 206 · 2013: 205 · 2012: 193
FWCI
71.33
Type
journal article
Language
en
Open access
Locations
  • Administrative Science Quarterly (publishedVersion)
  • eScholarship (California Digital Library) (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
  • Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
Keywords
organizational routines, organizational inertia, organizational change, organizational stability, Bruno Latour, practice theory, variation and selection, organizational flexibility

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-28.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-28.

Cited sources are checked by gpt-6-sol.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

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