Reconceptualizing Organizational Routines as a Source of Flexibility and Change
Open accessAbstract
In this paper, we challenge the traditional understanding of organizational routines as creating inertia in organizations. We adapt Latour's distinction between ostensive and performative to build a theory that explains why routines are a source of change as well as stability. The ostensive aspect of a routine embodies what we typically think of as the structure. The performative aspect embodies the specific actions, by specific people, at specific times and places, that bring the routine to life. We argue that the ostensive aspect enables people to guide, account for, and refer to specific performances of a routine, and the performative aspect creates, maintains, and modifies the ostensive aspect of the routine. We argue that the relationship between ostensive and performative aspects of routines creates an on-going opportunity for variation, selection, and retention of new practices and patterns of action within routines and allows routines to generate a wide range of outcomes, from apparent stability to considerable change. This revised ontology of organizational routines provides a better explanation of empirical findings than existing theories of routines and has implications for a wide range of organizational theories.
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7 of 75 cited sources checked · 4 supported · 0 flagged · accuracy not yet measured
- Premisecitation§ Some Problems with Prevailing Theory · p. 8
Many scholars have provided empirical evidence of both change and variability in organizational routines.
“Many scholars have provided empirical evidence of both change and variability in organizational routines (e.g., Suchman, 1983; Miner, 1990; Pentland and Rueter, 1994; Feldman, 2000; Naduzzo, Rocco, and Warglien, 2000; Edmondson, Bohmer, and Pisano, 2001; Pentland, 2003).”
Quote in the paperSubstantial claim2 of 3 sources checked- cites Suchman, 1983 source
Section 2 describes an empirical case study of office work, and section 4 concludes that workers determine a procedure’s meaning according to the particulars of each case. This supports variability in how routines are carried out. The paper does not provide empirical evidence that organizational routines change over time. (LLM, conf=0.84)
Experimental — accuracy not yet measured - cites Miner, 1990 source
- cites Feldman, 2000 source
- Premisecitation§ DOI · p. 3
Organizational routines change in old, established organizations in stable environments.
“But routines also change in old, established organizations in stable environments (Feldman, 2000).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Feldman, 2000 source
The Introduction reports substantial change in routines observed in a large state university’s student housing department. It does not establish that the organization was old or that its external environment was stable. The Conclusion instead notes that the organizational context encouraged and allowed change. (LLM, conf=0.84)
Experimental — accuracy not yet measured
- Interpretationcitation§ Endogenous Change in Organizational Routines · p. 21
Some variations will be intentional, in the sense that participants want to change the ostensive aspect of the routine in order to alter the way they do their jobs.
“Some variations will be intentional, in the sense that the participants want to change the ostensive aspect of the routine in order to alter the way they do their jobs (Feldman, 2000).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Feldman, 2000 source
The Dynamics of Routines section says participants intentionally alter routines to do their jobs in ways that seem better to them. But the Performative Routines section distinguishes an ostensive definition, which exists in principle, from a performative one created through practice; it does not say participants seek to change the ostensive aspect to alter how they work. Page numbers were not available in our copy. (LLM, conf=0.84)
Experimental — accuracy not yet measured
- Premisereasoning§ TheorizingOrganizational Routines: The Traditional Story · p. 5
In all three metaphors (programs, habits, and genes), routines are imaged as relatively fixed, unchanging objects.
“In all three metaphors (programs, habits, and genes), we have an image of routines as relatively fixed, unchanging objects.”
Quote in the paperSubstantial claim - Interpretationnone given§ DOI · p. 2
Every organizational routine has the inherent capability to generate change merely by its ongoing performance.
“We refer here to something more basic: the inherent capability of every organizational routine to generate change, merely by its ongoing performance.”
Quote in the paperNot a substantial claim
- Interpretationreasoning§ Some Problems with Prevailing Theory · p. 8
The traditional explanation of organizational routines as a source of cognitive efficiency tends to reinforce the absence of agency within the routine itself.
“The traditional explanation of organizational routines as a source of cognitive efficiency tends to reinforce the absence of agency within the routine itself.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Organizational Routines as Dualities · p. 9
The ostensive aspect of a routine gains in apparent objectivity and concreteness as the views of different participants come into alignment.
“The ostensive aspect of the routine gains in apparent objectivity and concreteness as the views of different participants come into alignment.”
Quote in the paperNot a substantial claim - Premisecitation§ DOI · p. 3
Organizational routines, like other social phenomena, embody a duality of structure and agency.
“This ontology builds on the idea that routines, like other social phenomena, embody a duality of structure and agency (Giddens, 1984; Bourdieu, 1977, 1990).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Giddens, 1984
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Bourdieu, 1977, 1990
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationreasoning§ Organizational Routines as Dualities · p. 10
The performative aspect of routines can best be understood as inherently improvisational.
“For these reasons, the performative aspect of routines can best be understood as inherently improvisational.”
Quote in the paperNot a substantial claim - Premisecitation§ Organizational Routines as Dualities · p. 9
In work settings with detailed descriptions of expected sequences, participants introduce variations.
“In work settings with detailed descriptions of the expected sequence of steps in a procedure, for instance, participants introduce variations (Roy, 1959; Victor, Boynton, and Stephens-Jahng, 2000; Narduzzo, Rocco, and Warglien, 2000).”
Quote in the paperSubstantial claim0 of 3 sources checked - Interpretationreasoning§ Organizational Routines as Dualities · p. 9
The significance of a rule, or of the ostensive aspect of a routine, becomes apparent only in its performance.
“In this sense, the significance of a rule, or of the ostensive aspect of a routine, becomes apparent only in its performance.”
Quote in the paperSubstantial claim - Interpretationreasoning§ DOI · p. 3
Organizational routines entail self-reflective and other-reflective behavior.
“While organizational routines are commonly portrayed as promoting cognitive efficiency, they also entail self-reflective and other-reflective behavior.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Organizational Routines as Dualities · p. 9
There are always contextual details that remain open-and must remain open-for a routine to be carried out.
“There are always contextual details that remain open—and that must remain open—for the routine to be carried out.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Organizational Routines as Dualities · p. 9
Each participant's understanding of a routine depends on his or her role and point of view.
“Each participant's understanding of a routine depends on his or her role and point of view.”
Quote in the paperSubstantial claim - Interpretationreasoning§ DOI · p. 3
Organizational routines cannot be understood as static, unchanging objects.
“They can still be defined as repetitive, recognizable patterns of interdependent actions, but they cannot be understood as static, unchanging objects.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Organizational Routines as Dualities · p. 10
Specific arrangements made in a performance of a hiring routine have implications for the future by setting precedents and establishing expectations for future hiring actions.
“The specific arrangements made have implications for the future, as they set precedents and establish expectations for what actions can be taken in future hiring situations.”
Quote in the paperSubstantial claim - Premisenone given§ TheorizingOrganizational Routines: The Traditional Story · p. 4
The three dominant metaphors of organizational routines (habits, programs, genes) tend to reinforce an understanding of routines as unitary and unchanging.
“Each of these metaphors, however, tends to reinforce our understanding of routines as unitary and unchanging.”
Quote in the paperNot a substantial claim - Interpretationcitation§ Organizational Routines as Dualities · p. 9
The ostensive aspect of a routine cannot encompass specific performances because it is impossible to specify any routine in sufficient detail that it could actually be carried out.
“The ostensive aspect of the routine cannot encompass specific performances because it is impossible to specify any routine in sufficient detail that it could actually be carried out.”
Quote in the paperSubstantial claim - Interpretationreasoning§ DOI · p. 3
Understanding the interactions between the ostensive and performative aspects is necessary to appreciate the potential of organizational routines as a source of change.
“Understanding the interactions between these two aspects is necessary for us to appreciate the potential of organizational routines as a source of change.”
Quote in the paperNot a substantial claim - Premisecitation§ Organizational Routines as Dualities · p. 9
Even in highly constrained situations, participants engage in reflective self-monitoring in order to see what they are doing.
“Unreflective, habitual action is certainly possible, but even in highly constrained situations, participants engage in reflective self-monitoring in order to see what they are doing (Giddens, 1984).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Giddens, 1984
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationreasoning§ DOI · p. 3
As a result of the movement among these aspects, organizational routines are inherently capable of endogenous change.
“As a result of the movement among these aspects, organizational routines are inherently capable of endogenous change.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ DOI · p. 3
A new understanding of organizational routines is needed to explain observations of change and variability.
“To explain these observations, a new understanding of organizational routines is needed.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Some Problems with Prevailing Theory · p. 7
The traditional understanding of organizational routines omits considerations of agency and observational data that evidence flexibility and change.
“What has been omitted are considerations of agency—people perform the routines—and observational data that evidence flexibility and change, rather than stability and inertia.”
Quote in the paperSubstantial claim - Interpretationcitation§ Organizational Routines as Dualities · p. 10
The degree of divergence from the score in performing organizational routines may vary considerably, from minor adjustments to near total re-invention.
“As with musical improvisation, the degree of divergence from the score may vary considerably, from minor adjustments to cadence and dynamics to near total re-invention (Weick, 1998).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Weick, 1998 source
- Interpretationreasoning§ Organizational Routines as Dualities · p. 10
Performances of the hiring routine generate a constant stream of variations and exceptions as performers accommodate and innovate.
“For all the reasons discussed earlier, performances of the hiring routine generate a constant stream of variations and exceptions as the performers accommodate and innovate.”
Quote in the paperSubstantial claim - Premisecitation§ Organizational Routines as Dualities · p. 9
No amount of rules is sufficient to specify a pattern of behavior fully, because the interpretation of any rule requires more rules.
“As Wittgenstein (1958) argued, no amount of rules is sufficient to specify a pattern of behavior fully, because the interpretation of any rule, or any part of a rule, requires more rules.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Wittgenstein, 1958
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationcitation§ Some Problems with Prevailing Theory · p. 7
Conceptualizing organizational routines as habits, programs, or genes severely limits the role of human agency.
“Conceptualizing organizational routines as habits, programs, or genes severely limits the role of human agency.”
Quote in the paperNot a substantial claim - Premisecitation§ Organizational Routines as Dualities · p. 9
Practice is inherently improvisational.
“In his theory of practice, Bourdieu (1977, 1990) argued that practice is inherently improvisational.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Bourdieu, 1977, 1990
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationcitation§ Organizational Routines as Dualities · p. 10
Improvisation in organizational routines involves attending to the actions taken by relevant others and the details of the situation.
“And just as musical improvisation involves listening to what others are playing, improvisation in organizational routines involves attending to the actions taken by relevant others and the details of the situation (Moorman and Miner, 1998a, 1998b; Feldman and Rafaeli, 2002).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Moorman and Miner, 1998a, 1998b
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Feldman and Rafaeli, 2002 source
- Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17
Our subjective understanding and interpretation is the glue that binds the actions into the patterns we recognize as the routine.
“In a sense, our subjective understanding and interpretation is the glue that binds the actions into the patterns we recognize as the routine.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Same Definition, New Understanding · p. 13
Because actions within a routine are interdependent, individual agency is moderated or attenuated to some extent.
“Because the actions within a routine are interdependent, individual agency is moderated or attenuated to some extent.”
Quote in the paperSubstantial claim - Premisecitation§ Subjectivity, Agency, and Power · p. 17
Agency is always enacted in the context of organizational and institutional structures that define a set of possibilities for participants.
“Agency is always enacted in the context of organizational and institutional structures that define a set of possibilities for the participants (Pentland and Rueter, 1994).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Pentland and Rueter, 1994 source
- Premisecitation§ Same Definition, New Understanding · p. 12
The social stock of knowledge required to perform a routine is unevenly distributed.
“The social stock of knowledge required to perform the routine will be unevenly distributed (Berger and Luckmann, 1966; Schutz, 1967).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Berger and Luckmann, 1966
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Schutz, 1967
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17
Objective and subjective aspects of routines are inseparable because the objectified summaries of routines (the artifacts) are constructed from subjective perceptions of them.
“Objective and subjective aspects are inseparable because the objectified summaries of routines (the artifacts) are constructed from our subjective perceptions of them.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Ostensive to Performative · p. 14
The hiring routine has a powerful effect on behavior for both people doing the hiring and people wanting to be hired.
“The “hiring” routine has a powerful effect on behavior for both the people doing the hiring and the people wanting to be hired, as evidenced by the difference between the trips that academics make to universities for hiring purposes and for the purpose of presenting research.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Same Definition, New Understanding · p. 13
The next time a routine is performed, each participant may face a different set of possibilities based on the actions of others.
“The next time the routine is performed, each participant may face a different set of possibilities, based on the actions of others.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17
The collective and interdependent nature of performance in organizational routines makes it difficult to say exactly which possibilities will really be feasible when the time comes to act.
“The collective and interdependent nature of performance in organizational routines makes it difficult to say exactly which possibilities will really be feasible when the time comes to act.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Routines as a Combination of Ostensive and Performative Aspects · p. 10
Understanding the relationship between the ostensive and performative aspects helps understand the role of variation in organizational routines and the interplay between variability and stability.
“Understanding this relationship is important, as it can help us understand the role of variation in organizational routines and the interplay between variability and stability.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Same Definition, New Understanding · p. 12
As a result of multiple participants and uneven knowledge, participants' subjective interpretations of the appropriate course of action will differ.
“As a result of these factors, their subjective interpretations of the appropriate course of action will differ.”
Quote in the paperSubstantial claim - Premisecitation§ Ostensive to Performative · p. 15
Referring is essential to complex organizations because it allows organizational members to engage in activities that they do not fully understand.
“Referring is essential to complex organizations (Arrow, 1974) because it allows organizational members to engage in activities that we do not fully understand.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Arrow, 1974
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationreasoning§ Same Definition, New Understanding · p. 12
The involvement of multiple individuals inevitably introduces diversity in the information, interpretive schemes, and goals of the participants.
“The involvement of multiple individuals inevitably introduces diversity in the information, interpretive schemes, and goals of the participants.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Ostensive to Performative · p. 14
The ostensive aspect of a routine helps people describe what they are doing in ways that make sense of their activities.
“The ostensive aspect of a routine is also useful in that it helps us describe what we are doing in ways that make sense of our activities.”
Quote in the paperNot a substantial claim - Interpretationcitation§ Same Definition, New Understanding · p. 12
Interdependence in routines is not limited to immediate actions; parts of any routine are enmeshed in far-reaching, complex, tangled webs of interdependence.
“Interdependence is not limited to the immediate actions of the participants. The parts of any routine are enmeshed in far-reaching, complex, tangled webs of interdependence.”
Quote in the paperNot a substantial claim - Interpretationcitation§ Same Definition, New Understanding · p. 12
People may be unaware of others' actions because they see only the artifacts of those actions, not the process of creating them.
“People may be unaware of others' actions because they see only the artifacts of these actions. They do not see the process of creating an ad for a position; they see only the ad (Rafaeli and Oliver, 1998).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Rafaeli and Oliver, 1998 source
- Premisecitation§ Ostensive to Performative · p. 14
The irreducible element of agency requires reflexive self-monitoring.
“This irreducible element of agency requires reflexive self-monitoring (Giddens, 1984), in the sense that we may use the ostensive aspect of routines to check up on ourselves (or others) as we go about our activities.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Giddens, 1984
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationreasoning§ Ostensive to Performative · p. 14
Guiding, accounting, and referring enable people to exert power over their own and other people's performances through the ability to signify that some performances are part of a recognizable routine and to legitimate some performances as appropriate to that routine.
“Guiding, accounting, and referring enable us to exert power over our own and other people's performances through the ability both to signify that some performances are part of a recognizable routine and to legitimate some performances as appropriate to that routine.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17
The interdependence of actions can set practical constraints on individuals that are unique to particular performances.
“The interdependence of actions can set practical constraints on individuals that are unique to particular performances.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Performative to Ostensive · p. 15
The intent and motivation of people performing a hiring routine is not to create, maintain, or modify the ostensive aspect of the routine but to try to hire someone.
“The intent and motivation of people performing a hiring routine is not to create, maintain, or modify the ostensive aspect of the routine but to try to hire someone.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17
Routines exist as objects because of our subjective understandings of them.
“Thus, ironically, routines exist as objects because of our subjective understandings of them.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Same Definition, New Understanding · p. 13
Although organizational routines are repetitive, their defining features ensure that they cannot simply be repeated.
“While organizational routines are clearly repetitive, these defining features ensure that they cannot simply be repeated.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Same Definition, New Understanding · p. 13
Constraints from interdependence operate within the context of specific performances.
“These kinds of constraints operate within the context of specific performances.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Same Definition, New Understanding · p. 12
The opaqueness of the performance of a routine provides opportunities for different interpretations of what the routine actually is.
“This opaqueness of the performance of the routine provides opportunities for different interpretations of what the routine “actually” is.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Same Definition, New Understanding · p. 12
Performing organizational routines across time and space adds opportunities for different understandings of actions taken and appropriate next actions.
“That people perform organizational routines across time and space adds to the opportunities for different understandings of the actions people have taken as well as the appropriate next action.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Same Definition, New Understanding · p. 12
The involvement of multiple participants ensures that the ostensive aspect of a routine cannot be monolithic or undifferentiated, except perhaps in trivial cases.
“The involvement of multiple participants ensures that the ostensive aspect of a routine—its structural aspect—cannot be monolithic or undifferentiated, except perhaps in trivial cases.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Same Definition, New Understanding · p. 13
The proposed approach recognizes that the duality of endless variation and simple gloss is an essential part of every organizational routine.
“The approach that we propose recognizes that this duality is an essential part of every organizational routine.”
Quote in the paperNot a substantial claim - Interpretationcitation§ Ostensive to Performative · p. 14
The ostensive aspect of a routine can serve as a template for behavior or a normative goal.
“The ostensive aspect of a routine can serve as a template for behavior or a normative goal. This is what Nelson and Winter (1982) called the “routine as target” and why routines are sometimes likened to scripts.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Nelson and Winter (1982)
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationcitation§ Same Definition, New Understanding · p. 12
Participants in an organizational routine must adjust to each other's actions.
“Like dancers, participants in an organizational routine must adjust to each other's actions (Feldman and Rafaeli, 2002).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Feldman and Rafaeli, 2002 source
- Interpretationcitation§ Subjectivity, Agency, and Power · p. 17
Objective and subjective dimensions of routines are mutually constitutive.
“As practiced, objective and subjective dimensions are mutually constitutive (Bourdieu, 1990).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Bourdieu, 1990 source
- Interpretationreasoning§ Ostensive to Performative · p. 15
The ostensive aspect of the routine allows people to refer to and make sense of a sea of activities that could otherwise be overwhelming.
“The ostensive aspect of the routine allows us to refer to and make sense of a sea of activities that could otherwise be overwhelming.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Ostensive to Performative · p. 14
The ostensive aspect of a routine helps people decide what aspects of their performances to report or conceal and what to say about them.
“It helps us decide what aspects of our performances we should report or conceal and, in doing so, what we should say about them.”
Quote in the paperNot a substantial claim - Interpretationnone given§ Ostensive to Performative · p. 14
People can use the ostensive aspect of routines to signify or refer to what is similar about a set of performances and thereby create routines.
“People can also use the ostensive aspect of routines to signify or refer to what is similar about a set of performances and thereby create routines.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17
In spite of endless variation, organizational members would generally have no trouble describing the hiring routine in their organization to an outsider.
“In spite of the endless variation in organizational routines that we have described, organizational members would generally have no trouble describing the hiring routine in their organization to an outsider.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Same Definition, New Understanding · p. 13
Participants cannot just act as they please, because the actions of others can create or close off alternatives.
“Participants cannot just act as they please, because the actions of others can create or close off alternatives.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Performative to Ostensive · p. 15
An important outcome of engaging in actions is their effect on the structures that constrain and enable further action.
“Nonetheless, an important outcome of engaging in actions is their effect on the structures that constrain and enable further action, and three closely related effects are the creation, maintenance, and modification of organizational routines.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Ostensive to Performative · p. 14
When someone challenges our actions, the ostensive aspect of the routine provides a ready-made justification.
“When someone challenges our actions, the ostensive aspect of the routine provides a ready-made justification.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Ostensive to Performative · p. 15
People can invoke the "hiring" routine without being aware of all the details of how it will be accomplished and what engaging in it will entail.
“We can invoke the “hiring” routine without being aware of all the details of how it will be accomplished and what, exactly, engaging in it will entail for us.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Performative to Ostensive · p. 15
Three closely related effects of performance on the ostensive aspect are creation, maintenance, and modification of organizational routines.
“Nonetheless, an important outcome of engaging in actions is their effect on the structures that constrain and enable further action, and three closely related effects are the creation, maintenance, and modification of organizational routines.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Performative to Ostensive · p. 15
The performative aspect of routines is essential for the creation, maintenance, and modification of the ostensive aspect, in much the same way that speaking creates, maintains, and alters a language.
“The performative aspect of routines is essential for the creation, maintenance, and modification of the ostensive aspect in much the same way that speaking creates, maintains, and alters a language.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 22
The role of performance in the creation, maintenance, and modification of routines leads to expanding agency to all participants in organizational routines.
“Our attention to the role of performance in the creation, maintenance, and modification of routines leads us to expand this agency to all participants in organizational routines.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 21
From among the variations that are produced both intentionally and unintentionally, people interpret some as the ostensive aspect of the routine.
“Then, from among the variations that are produced both intentionally and unintentionally, people interpret some as the ostensive aspect of the routine.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Implications of Endogenous Change · p. 22
The tendency of a routine to change or remain the same depends on the processes of variation, selection, and retention that take place between the ostensive and performative aspects of the routine.
“The tendency of a routine to change or remain the same depends on the processes of variation, selection, and retention that take place between the ostensive and performative aspects of the routine.”
Quote in the paperSubstantial claim - Premisecitation§ Subjectivity, Agency, and Power · p. 18
The creation and enforcement of organizational routines can be viewed as a primary mechanism for the domination of labor by management.
“The creation and enforcement of organizational routines can be viewed as a primary mechanism for the domination of labor by management (Braverman, 1974; Burawoy, 1979).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Braverman, 1974 source
- cites Burawoy, 1979
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationcitation§ Endogenous Change in Organizational Routines · p. 20
Endogenous change in routines is possible because of their agentic quality.
“Endogenous change in routines is possible because of their agentic quality (Emirbayers and Mische, 1998).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Emirbayers and Mische, 1998
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationnone given§ Endogenous Change in Organizational Routines · p. 21
People will sometimes vary the performances that the ostensive aspect of the routine guides, refers to, and accounts for.
“First, as discussed above, people will sometimes vary the performances that the ostensive aspect of the routine guides, refers to, and accounts for.”
Quote in the paperNot a substantial claim - Premisereasoning§ Endogenous Change in Organizational Routines · p. 20
The model of variation and selective retention articulated by Campbell (1965) is useful in explaining change within organizational routines.
“The model of variation and selective retention articulated by Campbell (1965) is useful in explaining change within organizational routines.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Campbell (1965)
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 20
Performances are variations that are selectively retained in the ostensive aspect of the routine.
“Specifically, performances are variations that are selectively retained in the ostensive aspect of the routine.”
Quote in the paperSubstantial claim - Interpretationcitation§ Subjectivity, Agency, and Power · p. 18
Our theory draws attention to the inevitable importance of power in organizational routines.
“Our theory draws attention to the inevitable importance of power in organizational routines.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Subjectivity, Agency, and Power · p. 19
To the extent that individuals or groups can generate novel performances, they can influence the future direction of the routine.
“Also, to the extent that individuals or groups can generate novel performances, they can influence the future direction of the routine.”
Quote in the paperSubstantial claim - Premisecitation§ Subjectivity, Agency, and Power · p. 19
Variations are often necessary to manage unexpected contingencies and exceptions.
“Variations are often necessary to manage unexpected contingencies and exceptions (Perrow, 1967); the ability to improvise an effective variation is likely to be a valued skill.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Perrow, 1967 source
- Interpretationreasoning§ CONCLUSION · p. 23
The ostensive and performative aspects of routines are mutually necessary.
“In this paper, we have emphasized that the ostensive and performative aspects of routines are mutually necessary.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 20
Recognizing the dual nature of organizational routines provides a way of conceptualizing change that comes from within organizational routines: change that is a result of engagement in the routine itself.
“recognizing the dual nature of organizational routines provides us with a way of conceptualizing change that comes from within organizational routines: change that is a result of engagement in the routine itself.”
Quote in the paperSubstantial claim - Interpretationcitation§ Endogenous Change in Organizational Routines · p. 20
Routines are not necessarily functionally adaptive.
“In drawing on the variation and selective retention framework, we are not suggesting that routines are necessarily functionally adaptive.”
Quote in the paperSubstantial claim - Interpretationreasoning§ CONCLUSION · p. 23
By directing attention to the performative, improvisational aspect of routines, our theory emphasizes the contingent and potentially contested nature of routines as a source of their variability.
“By directing attention to the performative, improvisational aspect of routines, our theory emphasizes the contingent and potentially contested nature of routines as a source of their variability.”
Quote in the paperNot a substantial claim - Interpretationcitation§ Subjectivity, Agency, and Power · p. 18
Variations in routines can be viewed as evidence of resistance.
“Thus, variations can be viewed as evidence of resistance (Leidner, 1993).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Leidner, 1993
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationreasoning§ Subjectivity, Agency, and Power · p. 19
The performative aspect confers power in ways not adequately expressed by the notion of resistance.
“The performative aspect confers power in other ways that are not adequately expressed by the notion of resistance.”
Quote in the paperSubstantial claim - Premisecitation§ Implications of Endogenous Change · p. 22
In Feldman's research, some routines in the same organization changed readily, while others did not.
“In her research, Feldman (2000, 2003) found that some routines in the same organization changed readily, while others did not.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Feldman (2000, 2003)
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationcitation§ Implications of Endogenous Change · p. 22
The explanatory factors for stability and change may be at the level of the routine rather than at the level of the organization.
“Our theory further suggests that the explanatory factors may be at the level of the routine rather than at the level of the organization.”
Quote in the paperSubstantial claim - Premisecitation§ Organizational Routines as a Unit of Analysis · p. 19
Traditional measures of task variety are more indicative of variations in the content of work, not variations in the pattern of actions used to accomplish the work (Pentland, 2003).
“Pentland (2003) argued that our traditional measures of task variety (Withey, Daft, and Cooper,1983) are more indicative of variations in the content of work, not variations in the pattern of actions used to accomplish the work.”
Quote in the paperSubstantial claim0 of 2 sources checked - Interpretationreasoning§ Subjectivity, Agency, and Power · p. 19
Performances that are more visible, or more recognizable, may be more influential.
“Performances that are more visible, or more recognizable, may be more influential.”
Quote in the paperNot a substantial claim - Premisecitation§ Endogenous Change in Organizational Routines · p. 20
Because routines have been treated as fixed, unified entities, change has been conceived of as driven by exogenous forces.
“Because routines have been treated as fixed, unified entities, change has been conceived of as driven by exogenous forces such as market changes or new technologies (Tushman and Romanelli, 1985; Barley, 1986, 1990; Gersick and Hackman, 1990; Orlikowski, 1992; Edmondson, Bohmer, and Pisano, 2001).”
Quote in the paperSubstantial claim0 of 3 sources checked- cites Tushman and Romanelli, 1985
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Barley, 1986, 1990
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Gersick and Hackman, 1990 source
- Premisecitation§ Subjectivity, Agency, and Power · p. 19
The performative aspect of routines has been seen as a primary source of power for non-managerial employees.
“Indeed, the performative aspect of routines has been seen as a primary source of power for non-managerial employees (Crozier, 1964).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Crozier, 1964
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationnone given§ Endogenous Change in Organizational Routines · p. 21
Many different actors can be sources of variation and selection.
“Our theory suggests that many different actors can be sources of variation and selection.”
Quote in the paperNot a substantial claim - Interpretationcitation§ Implications of Endogenous Change · p. 22
Understanding how change can occur within organizational routines enables shedding new light on the debate about whether organizational change is episodic or continuous.
“Understanding how change can occur within organizational routines enables us to shed new light on the debate about whether organizational change is episodic or continuous (Tushman and Romanelli, 1985; Gersick, 1991; Weick and Quinn, 1999).”
Quote in the paperSubstantial claim0 of 3 sources checked - Interpretationreasoning§ Subjectivity, Agency, and Power · p. 18
Power permeates the interaction between the performative and ostensive aspects of organizational routines in other ways as well.
“But power permeates the interaction between the performative and ostensive aspects of organizational routines in other ways, as well.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 20
Understanding that organizational routines are not unitary entities enables the use of variation and selective retention as a framework to understand change within routines.
“Understanding that organizational routines are not unitary entities enables us to use variation and selective retention as a framework to understand change within routines, as well.”
Quote in the paperSubstantial claim - Interpretationcitation§ Implications of Endogenous Change · p. 22
The differences in the adoption of change appear to have more to do with the internal dynamics of the routine than with organizational variables such as whether participants thought the routine was functional and contributed to organizational goals, whether managers supported the change, or which organizational units and cross-functional teams were involved.
“The differences in the adoption of change appear to have more to do with the internal dynamics of the routine than with organizational variables such as whether the participants thought the routine was functional and contributed to organizational goals, whether the managers supported the change, or which organizational units and cross-functional teams were involved.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Feldman (2000, 2003)
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation§ Organizational Routines as a Unit of Analysis · p. 19
In a study of customer service routines at a large bank, standard survey measures of task variety produced opposite results from measures based on observed sequences of behavior (Pentland, 2003).
“in a study of customer service routines at a large bank, Pentland (2003) found that standard survey measures of task variety produced opposite results from measures based on observed sequences of behavior.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Pentland (2003) source
- Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 21
If consistent, effective selection criteria are in place, variation and selective retention can lead to functional adaptations.
“And if consistent, effective selection criteria are in place, variation and selective retention can lead to functional adaptations.”
Quote in the paperNot a substantial claim - Interpretationcitation§ Organizational Routines as a Unit of Analysis · p. 19
Failure to distinguish between the ostensive and performative aspects of organizational routines can have direct consequences for empirical research.
“Failure to make a clear distinction can have direct consequences for empirical research.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17
In situations of sequential interdependence, the choices of downstream actors are constrained by the choices of upstream actors.
“In situations in which there is sequential interdependence, the choices of “downstream” actors are constrained by the choices of the “upstream” actors.”
Quote in the paperSubstantial claim - Interpretationcitation§ Organizational Routines as a Unit of Analysis · p. 19
People looking from outside the routine, such as hierarchical superiors or researchers, are at times more likely to describe the ostensive aspect, while people actually engaged in the routine may be more likely to describe the performative aspect.
“people who are looking from the outside of the routine, such as hierarchical superiors or researchers, at times will be more likely to describe the ostensive aspect of the routine, while people who are actually engaged in the routine may be more likely to describe what they do, or the performative aspect.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 21
Selection within organizational routines occurs in two ways.
“Selection within organizational routines occurs in two ways.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Subjectivity, Agency, and Power · p. 18
In the movement from performative to ostensive, what becomes a recognized part of the ostensive aspect depends on the power of particular individuals or groups to anoint performances as legitimate or appropriate.
“For instance, in the movement from the performative to the ostensive, whereby variations may or may not get incorporated into the recognized routine, what becomes (or does not become) a recognized part of the ostensive aspect of the routine depends on the power of particular individuals or groups to anoint performances as legitimate or appropriate.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 21
Through this selection of variations, the ostensive aspect of the routine is created, maintained, and modified.
“Through this selection of variations, the ostensive aspect of the routine is created, maintained, and modified.”
Quote in the paperSubstantial claim - Interpretationreasoning§ CONCLUSION · p. 23
For these reasons, organizational routines always have the potential for change.
“For these reasons, organizational routines always have the potential for change.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 21
This movement between performative and ostensive provides many opportunities for people to produce variations on a routine, to select these variations, and to retain them as what it means to do this particular routine.
“This movement between performative and ostensive provides many opportunities for people to produce variations on a routine, to select these variations, and to retain them as what it means to do this particular routine.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 22
Because routines are enacted by many people, there are many actors who influence the process of variation and selection.
“Because routines are enacted by many people, there are many actors who influence the process of variation and selection.”
Quote in the paperSubstantial claim - Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 20
Endogenous change in organizational routines can occur simply as a result of engaging in the routine.
“Endogenous change can occur simply as a result of engaging in the routine.”
- Also stated in: § Endogenous Change in Organizational Routines · p. 21 · plain
“Thus, simply doing the routine in the various circumstances in which it must be performed can bring about change in the routine.”
Quote in the paperSubstantial claim - Also stated in: § Endogenous Change in Organizational Routines · p. 21 · plain
- Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 21
Retention within organizational routines occurs when people turn a variation into part of the story about how they do hiring.
“Retention within organizational routines occurs when people turn a variation into part of the story about how they do hiring.”
Quote in the paperSubstantial claim - Interpretationnone given§ Endogenous Change in Organizational Routines · p. 21
The mechanisms of guiding, referring, and accounting enable participants in routines to create variations that other participants recognize as legitimate instances of the ostensive aspect of the routine.
“The mechanisms of guiding, referring, and accounting enable participants in routines to create variations that other participants recognize as legitimate instances of the ostensive aspect of the routine.”
Quote in the paperNot a substantial claim
- May combine two claims. 50
- Classified as probably not a substantial claim. 87
May combine two claims.
Interpretationcitation§ Some Problems with Prevailing Theory · p. 8The premise of the traditional story is contradicted by observational data: organizational routines are repetitive but not necessarily fixed or unchanging.
“Another problem is that the premise of the traditional story is contradicted by observational data. Organizational routines are certainly repetitive, but they are not necessarily fixed or unchanging.”
Quote in the paperSubstantial claim2 of 3 sources checkedProbably not a substantial claim: may not pass S3 (load-bearing).
Premisecitation§ Organizational Routines as a Unit of Analysis · p. 19The distinction between ostensive and performative helped explain why etic and emic descriptions of routines differed (Feldman, 2000).
“Feldman (2000) found that the distinction between ostensive and performative helped to explain why etic and emic descriptions of routines differed.”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Feldman (2000) source
Classified as probably not a substantial claim.
Interpretationreasoning§ Routines as a Combination of Ostensive and Performative Aspects · p. 10Overestimating the importance of the ostensive aspect leads managers to underestimate the importance of the adjustments and improvisations people undertake to make the routine work.
“Overestimating the importance of the ostensive leads managers to underestimate the importance of the adjustments and improvisations that people undertake to make the routine work.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationcitation§ Organizational Routines as Dualities · p. 9Participants interpret their actions to make sense of what they are doing, and there is always the possibility of resisting expectations and doing otherwise.
“They interpret their actions in order to make sense of what they are doing and, though their choices of how to proceed appear automatic or mindless at times, there is always the possibility of resisting expectations and doing otherwise (Giddens, 1984; Orlikowski, 2000).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Giddens, 1984
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Orlikowski, 2000 source
May combine two claims.
Interpretationnone given§ Routines as a Combination of Ostensive and Performative Aspects · p. 10Changing the ostensive aspect does not necessarily lead to a change in the performative aspect, and vice versa.
“Changing one does not necessarily lead to a change in the other.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S4 (based).
Interpretationnone given§ Routines as a Combination of Ostensive and Performative Aspects · p. 10Unless the ostensive and performative aspects are distinguished, the relationship between them cannot be explored.
“Moreover, unless we distinguish between these aspects of routines, we cannot explore the relationship between them.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Interpretationreasoning§ Some Problems with Prevailing Theory · p. 7The omission of agency in traditional metaphors may be unavoidable because there are no people in these traditional metaphors.
“The omission of agency may be unavoidable because, ironically, there are no people in these traditional metaphors.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S4 (based).
Premisenone given§ Some Problems with Prevailing Theory · p. 7The existing literature on routines embodies a fairly consistent way of theorizing about routines.
“The existing literature on routines is quite diverse, yet it embodies a fairly consistent way of theorizing about routines.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ DOI · p. 3Organizational routines consist of the resulting performances and the understandings of these performances.
“We argue that organizational routines consist of the resulting performances and the understandings of these performances.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S4 (based).
Interpretationnone given§ Organizational Routines as Dualities · p. 9Organizational routines consist of two aspects: the ostensive and the performative.
“Organizational routines consist of two aspects: the ostensive and the performative.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ Routines as a Combination of Ostensive and Performative Aspects · p. 10Both the ostensive and performative aspects are necessary to constitute an organizational routine.
“Both aspects are necessary to constitute what we understand to be the routine.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S4 (based).
Interpretationreasoning§ Some Problems with Prevailing Theory · p. 7The traditional understanding of organizational routines provides a convincing explanation of stability in organizations.
“This way of understanding organizational routines provides a convincing explanation of stability in organizations.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationreasoning§ DOI · p. 2Organizational routines can be a source of inertia and inflexibility, but they can also be an important source of flexibility and change.
“While routines can be a source of inertia and inflexibility, they can also be an important source of flexibility and change.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ Some Problems with Prevailing Theory · p. 8Existing theories do not entirely rule out the possibility of variability or change, but neither do they help explain it.
“Existing theories do not entirely rule out the possibility of variability or change, but neither do they help explain it.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S4 (based).
Interpretationnone given§ Organizational Routines as Dualities · p. 9Both the ostensive and performative aspects are necessary for an organizational routine to exist.
“Both of these aspects are necessary for an organizational routine to exist.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.
Interpretationnone given§ Routines as a Combination of Ostensive and Performative Aspects · p. 10The most common mistake is to take the ostensive for the performative, or to mistake the summary of how tasks are performed for how tasks are actually performed.
“The most common mistake is to take the ostensive for the performative, or to mistake the summary of the way tasks are performed for the ways tasks are actually performed.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Interpretationreasoning§ Routines as a Combination of Ostensive and Performative Aspects · p. 10Without distinguishing the ostensive and performative aspects, either part can be mistaken for the whole.
“Without making this distinction, the parts—either the ostensive or the performative—can be mistaken for the whole.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S2 (checkable). May combine two claims.
Interpretationreasoning§ DOI · p. 3An organizational routine consists of two related parts: one embodying the abstract idea of the routine (structure) and one consisting of actual performances by specific people at specific times and places (agency).
“An organizational routine consists of two related parts. One part embodies the abstract idea of the routine (structure), while the other part consists of the actual performances of the routine by specific people, at specific times, in specific places (agency).”
Quote in the paperNot a substantial claimMay combine two claims.
Premisecitation§ Organizational Routines as Dualities · p. 9Rules are resources for action, but they do not fully determine action.
“Rules are resources for action, but they do not fully determine action (Zimmerman, 1970; Giddens, 1984; Taylor, 1993).”
Quote in the paperSubstantial claim0 of 3 sources checked- cites Zimmerman, 1970
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Giddens, 1984
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Taylor, 1993
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Classified as probably not a substantial claim.
Interpretationreasoning§ Organizational Routines as Dualities · p. 10The performance of an academic hiring routine is situated in a complex context and must be sensitive to features of this context.
“The performance of an academic hiring routine, for instance, is situated in a complex context and must be sensitive to features of this context.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ TheorizingOrganizational Routines: The Traditional Story · p. 5These metaphors highlight the inertial qualities of routines and tend to minimize the possibility of flexibility and change.
“As a result, these metaphors highlight the inertial qualities of routines and tend to minimize the possibility of flexibility and change.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationnone given§ Organizational Routines as Dualities · p. 9The ostensive aspect of a routine shapes our perception of what the routine is.
“The ostensive aspect of a routine shapes our perception of what the routine is.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Premisereasoning§ TheorizingOrganizational Routines: The Traditional Story · p. 5These metaphors treat organizational routines as mechanisms or abstractions, rather than as collective human activities.
“These metaphors treat organizational routines as mechanisms or abstractions, rather than as collective human activities.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationcitation§ Organizational Routines as Dualities · p. 9Practices are carried out against a background of rules and expectations, but the particular courses of action we choose are always, to some extent, novel.
“Practices are carried out against a background of rules and expectations, but the particular courses of action we choose are always, to some extent, novel.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ DOI · p. 3The performance of routines can involve adapting to contexts that require idiosyncratic or ongoing changes and reflecting on the meaning of actions for future realities.
“While organizational routines are commonly perceived as reenacting the past, the performance of routines can also involve adapting to contexts that require either idiosyncratic or ongoing changes and reflecting on the meaning of actions for future realities.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S4 (based).
Interpretationnone given§ Performative to Ostensive · p. 16When people do new things, whether in response to external changes or reflexive self-monitoring, they alter the potential repertoire of activities that creates and recreates the ostensive aspect of the routine.
“When people do new things, whether in response to external changes or in response to reflexive self-monitoring, they alter the potential repertoire of activities that creates and recreates the ostensive aspect of the routine.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Interpretationreasoning§ Performative to Ostensive · p. 15If a commitment to search for underrepresented minorities is stated but not followed by action, then the commitment is not part of the hiring routine.
“While we are required by law to state the commitment, if the statement is not followed by action, then the commitment is not part of the hiring routine.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ Performative to Ostensive · p. 16Performing a hiring routine maintains, and in fact develops, many of the capabilities required to perform it.
“Performing a hiring routine maintains, and in fact develops, many of the capabilities required to perform it.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable). May combine two claims.
Interpretationcitation§ Subjectivity, Agency, and Power · p. 17Agency is apparent in each participant's choice of actions and the reflexive self-monitoring of those actions.
“Agency is apparent in each participant's choice of actions and the reflexive self-monitoring of those actions.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S4 (based).
Interpretationreasoning§ Same Definition, New Understanding · p. 11The hiring routine has a core pattern of actions that is repeated in virtually all instances of hiring.
“In fact, the hiring routine has a core pattern of actions that is repeated in virtually all instances of hiring.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Interpretationreasoning§ Ostensive to Performative · p. 15In using the ostensive aspect, people create a gloss that summarizes and omits, a story that privileges some activities over others.
“In using it, we create a gloss that summarizes and omits, a story that privileges some activities over others.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationcitation§ Ostensive to Performative · p. 14The ostensive aspect of routines allows people to explain what they are doing and provides a sense of when it is appropriate to ask for an accounting.
“The ostensive aspect of routines allows us to explain what we are doing and provides a sense of when it is appropriate to ask for an accounting (Lyman and Scott, 1968; Orbuch, 1997).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Lyman and Scott, 1968
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Orbuch, 1997 source
Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationnone given§ Same Definition, New Understanding · p. 13Hiring for tenure system positions is affected by policies concerning the use of adjunct or temporary faculty.
“Hiring for tenure system positions is also affected by policies concerning the use of adjunct or temporary faculty.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ Ostensive to Performative · p. 15People use the ostensive aspect of routines to refer to patterns of activity that would otherwise be incomprehensible.
“People use the ostensive aspect of routines to refer to patterns of activity that would otherwise be incomprehensible.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S4 (based).
Interpretationreasoning§ Performative to Ostensive · p. 16Over time, if no one chooses to read the script or play the music, the capability to do so vanishes.
“Over time, if no one chooses to read the script or play the music, the capability to do so vanishes.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationnone given§ Performative to Ostensive · p. 16Variations in routines may be hidden or otherwise go unnoticed.
“Variations may be hidden or otherwise go unnoticed.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Premisecitation§ Same Definition, New Understanding · p. 13Webs of interdependence do not stop at the formal boundary of the organization.
“And, as open systems theory reminds us, the webs of interdependence do not stop at the formal boundary of the organization (Kast and Rosensweig, 1972).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Kast and Rosensweig, 1972 source
Probably not a substantial claim: may not pass S2 (checkable).
Interpretationcitation§ Same Definition, New Understanding · p. 11Instances of hiring may differ but bear sufficient family resemblance to cohere as a recognizable category.
“While the instances of hiring may differ, they bear a sufficient family resemblance to cohere as a recognizable category (Wittgenstein, 1958).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Wittgenstein, 1958
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Classified as probably not a substantial claim. May combine two claims.
Premisecitation§ Same Definition, New Understanding · p. 12Organizational routines involve the coordination of multiple organizational participants and are not just individual routines performed in the context of an organization.
“As originally conceived by Stene (1940), organizational routines involve the coordination of multiple organizational participants. Thus, organizational routines are not just individual routines that are performed in the context of an organization.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Stene (1940) source
May combine two claims.
Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17Organizational members would have no trouble using the hiring routine to account for their own behavior or to ask for accounts from others.
“They also would have no trouble using this hiring routine to account for their own behavior or to ask for accounts from others.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationcitation§ Performative to Ostensive · p. 15Performances enact the ostensive aspect of the routine, although this is largely an unintended effect of action.
“Performances enact the ostensive aspect of the routine, although this is largely an unintended effect of action (Giddens, 1984).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Giddens, 1984
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationnone given§ Performative to Ostensive · p. 16Variations may or may not get accepted as legitimate alternatives to existing practice.
“They may or may not get accepted as legitimate alternatives to existing practice.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Interpretationreasoning§ Performative to Ostensive · p. 15A written procedure and the idea it codifies must be performed repeatedly before it becomes an organizational routine.
“Likewise, a written procedure and the idea it codifies must be performed repeatedly before it becomes an organizational routine.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ Same Definition, New Understanding · p. 13The involvement of multiple actors introduces diversity of goals, information, and interpretations, while the interdependence of actions blurs and opens the boundaries of the routine to outside influence.
“The involvement of multiple actors introduces the diversity of goals, information, and interpretations, while the interdependence of actions blurs and opens the boundaries of the routine to outside influence.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S2 (checkable), S4 (based).
Interpretationreasoning§ Performative to Ostensive · p. 16In the end, members of the organization may or may not choose to incorporate variations into the ostensive part of the routine.
“In the end, members of the organization may or may not choose to incorporate variations into the ostensive part of the routine.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ Performative to Ostensive · p. 15Even if a pattern of actions repeats, it needs to become recognizable as a pattern.
“Furthermore, even if a pattern of actions repeats, it needs to become recognizable as a pattern.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationreasoning§ Same Definition, New Understanding · p. 12It is very unlikely that there is a single ostensive understanding or a single goal of any significant organizational routine.
“Thus, it is very unlikely that there is a single ostensive understanding or a single goal of any significant organizational routine.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ Ostensive to Performative · p. 14Connecting one's behavior to a particular routine legitimates the behavior if it is understood to be part of the routine and de-legitimates it if it is not.
“Connecting one's behavior to a particular routine legitimates the behavior if it is understood to be part of the routine and de-legitimates it if it is not.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
Interpretationreasoning§ Performative to Ostensive · p. 16Performing an organizational routine maintains the ostensive aspect of the routine by exercising the capability to enact it.
“Performing an organizational routine maintains the ostensive aspect of the routine by exercising the capability to enact it.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ Ostensive to Performative · p. 14The ostensive aspect of a routine enables people to ask others to account for actions that seem unusual and to provide reasonable accounts when called to explain.
“It enables us to ask others to account for actions that seem unusual and to provide reasonable accounts when we are called to explain.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).
Interpretationnone given§ Subjectivity, Agency, and Power · p. 17The performative aspect reflects individual agency.
“The performative aspect reflects individual agency.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17Our theory suggests that routines are both objective and subjective and that the two are integrally related.
“Our theory suggests that routines are both objective and subjective and that the two are integrally related.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S2 (checkable), S4 (based).
Interpretationreasoning§ Same Definition, New Understanding · p. 11The consensus definition of organizational routines strongly suggests the need for the ostensive/performative ontology.
“Indeed, the consensus definition strongly suggests the need for the new ontology,irrespective of any other considerations.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationcitation§ Relation of Ostensive and Performative Aspects · p. 13Adopting a structuration or practice theory perspective leads to viewing the ostensive and performative aspects of organizational routines as recursively related, with performances creating and recreating the ostensive aspect and the ostensive aspect constraining and enabling performances.
“Adopting a structuration or practice theory perspective leads us to view the ostensive and performative aspects of organizational routines as recursively related, with the performances creating and recreating the ostensive aspect and the ostensive aspect constraining and enabling the performances.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Giddens, 1984
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17Individuals engaged in organizational routines do not act alone or independently.
“This is because, by definition, individuals engaged in organizational routines do not act alone, or independently.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).
Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17For practical purposes, everyone understands the routine.
“For practical purposes, everyone understands the routine.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ Performative to Ostensive · p. 15A pattern of actions that occurs only once is not a routine.
“A pattern of actions that occurs only once is not a routine.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationreasoning§ Ostensive to Performative · p. 14The ostensive aspect serves only as a guide; it cannot specify the details of the performance, which people must always choose.
“But it serves only as a guide; it cannot specify the details of the performance, which people must always choose.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationreasoning§ Performative to Ostensive · p. 16The understandings required to make an argument convincing are maintained, in part, by engaging in hiring routines and other related routines.
“The understandings required to make an argument convincing are maintained, in part, by engaging in hiring routines and other related routines (such as promotion routines) and trying out or a a a a a an ag at ed or rejected.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Interpretationcitation§ Ostensive to Performative · p. 15Labeling an activity helps people pay attention to a comprehensible and manageable portion of the booming, buzzing confusion that surrounds them.
“We must take action in the midst of the “booming, buzzing confusion' that surrounds us (James, 1890), and labeling the activity helps us pay attention to a comprehensible and manageable portion of it.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites James, 1890
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationreasoning§ Same Definition, New Understanding · p. 13If nobody applies for a job, no hiring can take place.
“For example, if nobody applies for a job, no hiring can take place.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S4 (based).
Interpretationnone given§ Performative to Ostensive · p. 17The hiring routine is filled with variations that may be recognized and incorporated into the ostensive aspect of the routine.
“The hiring routine is filled with variations that may be recognized and incorporated into the ostensive aspect of the routine.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).
Interpretationreasoning§ Same Definition, New Understanding · p. 11In spite of variations, one can recognize the basic pattern as the hiring routine rather than another routine.
“In spite of these variations, one can easily recognize the basic pattern as the hiring routine, as opposed to budgeting or some other routine.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationreasoning§ Same Definition, New Understanding · p. 12Individuals performing a routine do not all have access to the same information, and even if they did, they might not interpret the information in the same way.
“The individuals performing the routine do not all have access to the same information, and even if they did, they might not interpret the information in the same way.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S4 (based). May combine two claims.
Interpretationnone given§ Performative to Ostensive · p. 16When people enact routines, they can maintain the ostensive aspect of the routine, but they can also choose to deviate from it.
“When people enact routines, they can maintain the ostensive aspect of the routine, but they can also choose to deviate from it.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.
Interpretationreasoning§ Same Definition, New Understanding · p. 12Hiring almost always connects to budgeting and planning, such that a position should not be advertised before the slot has been allocated and the budget approved.
“For example, hiring almost always connects to budgeting and planning: a position should not be advertised before the slot has been allocated to the hiring unit and the budget has been approved.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Interpretationreasoning§ Ostensive to Performative · p. 15Inquiring about a spouse's employment in the context of a job search is often a sign of taking a candidate very seriously.
“And because it is prohibited, it takes on additional significance: inquiring about a spouse's employment in the context of a job search is often a sign of taking a candidate very seriously.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S4 (based).
Interpretationreasoning§ Same Definition, New Understanding · p. 11The ostensive/performative ontology is consistent with the definition of organizational routines as repetition, a recognizable pattern of action, multiple participants, and interdependent actions.
“Since our goal is to build on existing insights from the literature, it is important to note that the ostensive/performative ontology is consistent with the definition of organizational routines articulated earlier: repetition, a recognizable pattern of action, multiple participants, and interdependent actions.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Interpretationreasoning§ Performative to Ostensive · p. 16The tendency for an idea of a routine to persist without performance is particularly true when it is committed to paper or encoded into an artifact.
“This may be particularly true when it is committed to paper or encoded into some kind of artifact, such as a script or a formal procedure.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ Performative to Ostensive · p. 15A disconnected collection of performances does not constitute a routine without a corresponding ostensive category that makes the patterns coherent and recognizable as a routine.
“In other words, a disconnected collection of performances does not constitute a routine without a corresponding ostensive category that makes the patterns coherent and recognizable as a routine.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationnone given§ Performative to Ostensive · p. 16Variations may be regarded as desirable, or not, by key individuals such as managers or administrators.
“They may be regarded as desirable, or not, by key individuals, such as managers or administrators.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ Same Definition, New Understanding · p. 12Because actions in a routine are interdependent, each performance of a routine is a collective performance.
“Because their actions are interdependent, each performance of a routine is a collective performance.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable). May combine two claims.
Interpretationreasoning§ Performative to Ostensive · p. 15When substantive actions are taken, words come to life and become meaningful; otherwise only lip service itself could be considered part of the routine.
“When substantive actions are taken (e.g., seeking out underrepresented minority candidates), the words come to life and become meaningful. Otherwise, only the “lip service” itself could be considered part of the routine.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).
Premisecitation§ Subjectivity, Agency, and Power · p. 17Our framework is consistent with current perspectives on agency, which emphasize the active engagement of individuals in on-going practices and the interpenetration of agency with various forms of structure.
“Our framework is consistent with current perspectives on agency (Emirbayers and Mische, 1998), which emphasize the active engagement of individuals in on-going practices and the interpenetration of agency with various forms of structure.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Emirbayers and Mische, 1998
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ Same Definition, New Understanding · p. 13Hiring meets the basic definition of an organizational routine: a repetitive, recognizable pattern of interdependent actions carried out by multiple actors.
“The phenomenon we refer to as “hiring” clearly meets the basic definition of an organizational routine: it is a repetitive, recognizable pattern of interdependent actions carried out by multiple actors.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Interpretationreasoning§ Ostensive to Performative · p. 15Knowing that one was engaged in a hiring routine would make all the difference in understanding a question about a person's spouse's employment.
“Thus, knowing that one was engaged in a hiring routine would make all the difference in understanding such a question.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ Same Definition, New Understanding · p. 11Even within a single organization, hiring must be conceptualized as a category with many instances.
“Thus, even within a single organization, we must conceptualize hiring as a category with many instances.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).
Interpretationnone given§ Performative to Ostensive · p. 16It may take many years for the idea of a routine to dissipate completely, even if it is never performed.
“It may take many years for the idea of a routine to dissipate completely, however, even if it is never performed.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.
Interpretationnone given§ Performative to Ostensive · p. 16Interviewing is a skill that people often become better at as they practice it and attend to how others practice it, and that may dissipate with lack of use.
“Interviewing, for instance, is a skill that people often become better at as they practice it and as they attend to how others practice it and that may dissipate with lack of use.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable). May combine two claims.
Interpretationreasoning§ Performative to Ostensive · p. 16An artifact that contains the ostensive definition exists, but without on-going performance, it becomes meaningless.
“The artifact that contains the ostensive definition exists, but without on-going performance, it becomes meaningless.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim. May combine two claims.
Interpretationreasoning§ Same Definition, New Understanding · p. 11Each activity in the hiring pattern may not be included in every instance, and specific activities are customized for particular workplaces.
“Each activity may not be included in every instance (a fast food restaurant may not negotiate terms), and the specific activities will be customized for particular work places (interviewing applicants in a university setting includes the applicant giving a job talk).”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ Same Definition, New Understanding · p. 13The definition of organizational routines leads to a paradox: the hiring routine has endless variation, every performance is different, yet the hiring routine has a clear and simple gloss and is easily recognized and summarized.
“On one hand, the “hiring routine” has endless variation: every performance is different. On the other hand, “the hiring routine” has a clear and simple gloss: it is easily recognized and summarized.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ Same Definition, New Understanding · p. 12There is no single, objective routine, but a variety of different perspectives on what is involved.
“There is no single, objective routine, but a variety of different perspectives on what is involved.”
Quote in the paperNot a substantial claimMay combine two claims.
Premisecitation§ Ostensive to Performative · p. 15Rules are not always followed; they can be strategically flaunted in order to convey a particular meaning.
“More generally, rules are not always followed: they can be strategically flaunted in order to convey a particular meaning (Garfinkel, 1967; Heritage, 1984).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Garfinkel, 1967
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Heritage, 1984
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
Interpretationcitation§ Same Definition, New Understanding · p. 13Interdependence between actions can be viewed as part of structure, but it can also generate variety within specific performances.
“While interdependence between actions can be viewed as part of structure (Pentland, 1995), it can also generate variety within specific performances.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Pentland, 1995 source
Probably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ Performative to Ostensive · p. 15Through repetition and recognition, organizational routines are created.
“Through repetition and recognition, organizational routines are created.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationnone given§ Performative to Ostensive · p. 16Academic hiring routines often involve the ability to make a convincing case to one's colleagues about the importance of a particular type of scholarly work and the advisability of interviewing and extending an offer to a particular scholar.
“In an academic context, hiring routines often involve the ability to make a convincing case to one's colleagues about the importance of a particular type of scholarly work and the advisability of interviewing and extending an offer to a particular scholar.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationnone given§ Same Definition, New Understanding · p. 13When a search fails, external factors are frequently the cause.
“When a search fails, as many searches do, external factors are frequently the cause.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationnone given§ Endogenous Change in Organizational Routines · p. 21There are many reasons why there will be variation in the performance of any particular task associated with a routine in a specific time and place.
“As we noted earlier, there are many reasons why there will be variation in the performance of any particular task associated with a routine in a specific time and place.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationreasoning§ Subjectivity, Agency, and Power · p. 18Individuals or groups with power to identify particular performances as "routine" have the power to turn exceptions into rules and to enact the organization in ways they think appropriate.
“Individuals or groups with power to identify particular performances as “routine” have the'power to turn exceptions into rules and, thus, to enact the organization in ways they think appropriate.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ CONCLUSION · p. 23A theory of organizational routines that includes agency, and therefore subjectivity and power, enables us to understand more about the dynamics of organizational routines and how these relate to stability, flexibility, and change in organizations.
“A theory of organizational routines that includes agency, and, therefore, subjectivity and power, enables us to understand more about the dynamics of organizational routines and how these relate to stability, flexibility, and change in organizations.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationcitation§ Organizational Routines as a Unit of Analysis · p. 19The difference between ostensive and performative aspects helps to explain contradictory findings about task variety and adds nuance to what is meant by task variety.
“The difference between ostensive and performative aspects helps to explain these kinds of contradictory findings and adds a level of nuance to what we mean by task variety.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ CONCLUSION · p. 23Our theory draws attention to mundane features of organizational routines that may be missed when they are seen through other theoretical lenses.
“Our theory draws attention to mundane features of organizational routines that may be missed when they are seen through other theoretical lenses.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S4 (based).
Interpretationreasoning§ CONCLUSION · p. 23Without the performative, nothing ever happens.
“Without the performative, nothing ever happens.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17If nobody applies for a particular job, then interviewing is not a realistic possibility for that particular performance of the hiring routine.
“For example, if nobody applies for a particular job, then interviewing is not a realistic possibility for that particular performance of the hiring routine.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Interpretationcitation§ Endogenous Change in Organizational Routines · p. 21Other variations will be unintentional.
“Other variations will be unintentional (Aldrich, 1999).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Aldrich, 1999
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).
Interpretationcitation§ Organizational Routines as a Unit of Analysis · p. 19Knowing that there are two aspects to routines will help students of organizational routines sort out contradictions when they occur.
“Knowing that there are two aspects to this behavior will help students of organizational routines sort out such contradictions when they occur.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationreasoning§ CONCLUSION · p. 23Organizational routines are produced by many people with different information, preferences, and interpretation, are enacted over time and space, and interact with other streams of action in such a way that it is not always clear where one organizational routine ends and another begins.
“In particular, they are produced by many people with different information, preferences, and interpretation, they are enacted over time and space, and they interact with other streams of action in such a way that it is not always clear where one organizational routine ends and another begins.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ Implications of Endogenous Change · p. 22The conditions for stability and for change may exist in the same organization and may manifest themselves differently from one routine to another.
“The conditions for stability and for change may exist in the same organization and may manifest themselves differently from one routine to another.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Interpretationreasoning§ Subjectivity, Agency, and Power · p. 18Managers may also have power to monitor performances and enforce compliance.
“Managers may also have power to monitor performances and enforce compliance.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Premisecitation§ Endogenous Change in Organizational Routines · p. 20To ensure functional adaptation, variation and selective retention requires an effective, consistent selection mechanism, which may or may not be present in any given situation.
“To ensure functional adaptation, variation and selective retention requires an effective, consistent, selection mechanism, which may or may not be present in any given situation (Campbell, 1965, 1994).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Campbell, 1965, 1994
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S2 (checkable), S4 (based).
Interpretationnone given§ IMPLICATIONS · p. 19By providing a vocabulary for describing the parts of organizational routines and their relationship that is consistent with current concepts in social theory, the new understanding allows us to move beyond metaphors as a way of understanding organizational routines.
“By providing a vocabulary for describing the parts of organizational routines and their relationship that is consistent with current concepts in social theory, it allows us to move beyond metaphors as a way of understanding organizational routines.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationnone given§ CONCLUSION · p. 23It is easy to confuse the ostensive aspect of the routine for the whole routine.
“Unfortunately, it is easy to confuse the ostensive aspect of the routine for the whole routine in much the same way that one might confuse the script for the play or the dictionary for the language.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S4 (based).
Interpretationreasoning§ Subjectivity, Agency, and Power · p. 17The ability to use agency in the context of a performance that is otherwise highly scripted is a potent way of exerting power.
“In fact, the ability to use agency in the context of a performance that is otherwise highly scripted is a potent way of exerting power.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.
Interpretationreasoning§ Implications of Endogenous Change · p. 22If the gene is changing itself, then the information it carries is not stable and unchanging, as required in ecological theory.
“If the gene is changing itself, then the information it carries is not stable and unchanging, as required in ecological theory.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim. May combine two claims.
Premisecitation§ Organizational Routines as a Unit of Analysis · p. 19The most routinized task units based on one measure were the least routinized based on the other measure (and vice versa).
“The most routinized task units based on one measure were the least routinized basedon the other measure (and vice versa).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Pentland (2003) source
Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationnone given§ Subjectivity, Agency, and Power · p. 18Managers are usually empowered to create rules and other artifacts that document a particular version of the ostensive aspect.
“For example, managers are usually empowered to create rules and other artifacts that document a particular version of the ostensive aspect.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationreasoning§ CONCLUSION · p. 23In organization theory, the emphasis on the ostensive aspects of organizational routines has led to too much emphasis on the stability of routines and insufficient ability to understand their potential for change.
“In organization theory, the emphasis on the ostensive aspects of organizational routines has led to too much emphasis on the stability of routines and insufficient ability to understand their potential for change.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationcitation§ Subjectivity, Agency, and Power · p. 17Constraints from interdependence are not absolute, and performances within organizational routines display a great deal of variety, as empirical studies of routines show.
“Nevertheless, these constraints are anything but absolute, and performances within organizational routines display a great deal of variety, as the empirical studies of routines show.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationreasoning§ Subjectivity, Agency, and Power · p. 18To the extent that individuals internalize the managerial version of the ostensive aspect of the routine, overt monitoring and enforcement may be unnecessary.
“To the extent that individuals internalize the managerial version of the ostensive aspect of the routine, overt monitoring and enforcement may be unnecessary.”
Quote in the paperNot a substantial claimMay combine two claims.
Premisecitation§ Endogenous Change in Organizational Routines · p. 22Managers exercise agency as they choose both to introduce variations and to select variations produced by others.
“The role of agency in producing and selecting variation has been noted by Miner (1994) and Miner and Haunschild (1995), who showed that managers exercise agency as they choose both to introduce variations and to select variations produced by others.”
Quote in the paperSubstantial claim0 of 2 sources checked- cites Miner (1994) source
- cites Miner and Haunschild (1995)
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
Premisecitation§ Endogenous Change in Organizational Routines · p. 20Variation and selective retention has been applied to understanding change over time in organizational forms and change within organizations.
“Variation and selective retention has been applied to understanding change over time in organizational forms (Hannan and Freeman, 1983; Aldrich, 1999) and also change within organizations (Baum and Singh, 1994; Miner and Haunschild, 1995; Aldrich, 1999).”
Quote in the paperNot a substantial claim0 of 3 sources checked- cites Hannan and Freeman, 1983
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Aldrich, 1999
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Baum and Singh, 1994
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
Interpretationreasoning§ CONCLUSION · p. 23The capacity of organizational routines to retain history can lead to inertia, but routines also generate variety.
“The capacity of organizational routines to retain history can lead to inertia, but routines also generate variety.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ CONCLUSION · p. 23This language has systematically led us away from investigating the role of performances and innovation in creating and shaping routines and thus away from the importance of agency, subjectivity, and power.
“This language, however, has systematically led us away from investigating the role of performances and innovation in creating and shaping routines and thus away from the importance of agency, subjectivity, and power.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim. May combine two claims.
Interpretationnone given§ CONCLUSION · p. 23Routines facilitate cognitive efficiency, but they also embody a selective retention of history, filtered by subjectivity and power.
“While it is true that routines facilitate cognitive efficiency, they also embody a selective retention of history, filtered by subjectivity and power.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).
Interpretationreasoning§ Endogenous Change in Organizational Routines · p. 21The whole idea of continuous improvement could be viewed as a direct application of this basic process.
“The whole idea of continuous improvement could be viewed as a direct application of this basicprocess.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ CONCLUSION · p. 23When we talk about the hiring routine or the budget routine, we are talking about the ostensive aspect.
“After all, when we talk about the hiring routine or the budget routine, we are talking about the ostensive aspect.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ CONCLUSION · p. 23Without the ostensive aspect, we cannot name or even see our patterns of activity, much less reproduce them.
“Without the ostensive aspect, we cannot name or even see our patterns of activity, much less reproduce them.”
Quote in the paperNot a substantial claimMay combine two claims.
Premisecitation§ Endogenous Change in Organizational Routines · p. 20Endogenous change has been observed but has been difficult to explain.
“Endogenous change has been observed (e.g., Miner and Estler, 1985; Miner, 1991; Burgelman, 1994; Feldman, 2000), but it has been difficult to explain.”
Quote in the paperSubstantial claim0 of 3 sources checkedProbably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).
Interpretationcitation§ Subjectivity, Agency, and Power · p. 19The ability to improvise an effective variation is likely to be a valued skill.
“Variations are often necessary to manage unexpected contingencies and exceptions (Perrow, 1967); the ability to improvise an effective variation is likely to be a valued skill.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing). May combine two claims.
Interpretationreasoning§ IMPLICATIONS · p. 19The new understanding has methodological implications relevant to anyone studying organizational routines and substantive implications for scholars interested in the role organizational routines play in organizational stability and change.
“This new understanding of routines has methodological implications relevant to anyone studying organizational routines and substantive implications particularly relevant to scholars interested in the role organizational routines play in organizational stability and change.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationreasoning§ Implications of Endogenous Change · p. 22Our theory encompasses both episodic and continuous change possibilities because it provides a way to understand why routines sometimes display great inertia and sometimes do not.
“Our theory encompasses both possibilities because it pron g o ym mes display great inertia and sometimes do not.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ IMPLICATIONS · p. 19The new understanding of organizational routines has implications for a variety of topics in organization theory.
“The new understanding of organizational routines that we offer has implications for a variety of topics in organization theory.”
Quote in the paperNot a substantial claim
The paper relies on this without support.
In every organization with employees, hiring occurs more than once and is repeated over time.
“In every organization with employees, hiring occurs more than once. It is repeated over time.”
The paper relies on this without support.
Everyone cannot know everything.
“Everyone cannot know everything.”
The paper relies on this without support.
Inquiring about a person's spouse's employment in the context of the hiring routine is a violation of anti-discrimination rules.
“In the context of the hiring routine, however, it is a violation of anti-discrimination rules.”
The paper relies on this without support.
Even though prohibited, inquiring about a spouse's employment is frequently asked in the context of a job search.
“Still, even though it is prohibited, this question is frequently asked.”
The paper relies on this without support.
The intent and motivation of people performing a hiring routine is not to create, maintain, or modify the ostensive aspect of the routine but to try to hire someone.
“The intent and motivation of people performing a hiring routine is not to create, maintain, or modify the ostensive aspect of the routine but to try to hire someone.”
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
ES implementations require interpretation and enactment of best practices and configuration of technology subject to improvisations and change at enterprise and local levels.
“ES implementations require the interpretation and enactment of best practices, as well as configuration of technology, that are subject to improvisations and change at the enterprise level as well as local adaptations (Feldman and Pentland 2003).”
From Enterprise System Implementation and Employee Job Performance: Understanding the Role of Advice Networks1 (2014) · cites this paper as Feldman and Pentland 2003
“Organizational Routines as Dualities” (p. 10) describes routine performance as improvisational, and “Endogenous Change in Organizational Routines” (p. 21) describes new interpretations and adaptations to context. The paper does not address ES implementations, best practices, technology configuration, or the claimed enterprise-versus-local distinction. (LLM, conf=0.86)
Experimental — accuracy not yet measuredViewing open source licences only as ostensive objects obscures the negotiated and dynamic activities by which they are created, changed, and how people react to these changes.
“Viewing open source licences only as ostensive objects obscures the negotiated and dynamic activities by which they are created, changed, and how people react to these changes (Wenger 1998;Feldman and Pentland 2003;Pentland and Feldman 2008;Arazy et al. 2020).”
From Freeriding and Rebellion: An Investigation of Open Source Vendor Relicensing and Member Hard Forking Events (2026) · cites this paper as Feldman and Pentland 2003
The Conclusion (p. 23) says that treating the ostensive aspect as the whole routine obscures performances and innovation, while ‘Performative to Ostensive’ (p. 16) describes how people's actions can change what becomes accepted practice. The paper develops this account for organizational routines; it does not examine open source licences or people's reactions to licence changes specifically. (LLM, conf=0.84)
Experimental — accuracy not yet measured
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Sorted by citations
Understanding digital transformation: A review and a research agenda
Vial, G. (2019) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2019.01.003 · Cited by 7,337 · see citing works
Organizational Ambidexterity: Antecedents, Outcomes, and Moderators
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Grant, A. M., & Ashford, S. J. (2008) · Research in Organizational Behavior · doi:10.1016/j.riob.2008.04.002 · Cited by 2,057 · see citing works
“In examining routines, researchers have argued that employees do not only merely react to the routines passed along by their organizations, but also engage in active efforts to create, maintain, modify, and use routines as resources (Feldman & Pentland, 2003).”
BackgroundA Theory of Racialized Organizations
Ray, V. E. (2019) · American Sociological Review · doi:10.1177/0003122418822335 · Cited by 2,056 · see citing works
“Mesolevel racial change may also arise endogenously from changes in organizational routines (Feldman and Pentland 2003).”
BackgroundOrganizational Learning: From Experience to Knowledge
Argote, L., & Miron‐Spektor, E. (2011) · Organization Science · doi:10.1287/orsc.1100.0621 · Cited by 1,995 · see citing works
“Research on routines aims to understand how recurring patterns of activities develop (Cohen & Bacdayan, 1994) and change (Feldman & Pentland, 2003).”
Leonardi, P. M. (2011) · MIS Quarterly · doi:10.2307/23043493 · Cited by 1,889 · see citing works
Spillane, J. P. (2005) · The Educational Forum · doi:10.1080/00131720508984678 · Cited by 1,812 · see citing works
Dynamic Capabilities: Routines versus Entrepreneurial Action
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What are dynamic capabilities and are they a useful construct in strategic management?
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“The ostensive aspect of the routine is the structure or abstract understanding of the routine, and the performative aspect is the actual performance of the routine (Feldman and Pentland 2003).”
Toward a Theory of Paradox: A Dynamic equilibrium Model of Organizing
Smith, W. K., & Lewis, M. W. (2011) · Academy of Management Review · doi:10.5465/amr.2009.0223 · Cited by 1,631 · see citing works
“…of technological change today demands that firms simultaneously excel at both exploration and exploitation (Smith & Tushman, 2005), enabling stability and flexibility (Feldman & Pentland, 2003; Rindova & Kotha, 2001) and building contexts for learning and performance (Ghoshal & Bartlett, 1994).”
Background10 Sociomateriality: Challenging the Separation of Technology, Work and Organization
Orlikowski, W. J., & Scott, S. V. (2008) · Academy of Management Annals · doi:10.5465/19416520802211644 · Cited by 2,571 · see citing works
“Organization studies that have adopted this approach analyze the flow of situated action as expressed through, for example, organizational routines (Feldman & Pentland, 2003), global product development (Orlikowski, 2002), interactive strategizing (Jarzabkowski, 2005), and communities of practice…”
MethodNonaka, I., & von Krogh, G. (2009) · Organization Science · doi:10.1287/orsc.1080.0412 · Cited by 1,939 · see citing works
Unbundling the structure of inertia: Resource versus routine rigidity
Gilbert, C. G. (2005) · Academy of Management Journal · doi:10.5465/amj.2005.18803920 · Cited by 1,375 · see citing works
“Routines are defined here as repeated patterns of response involving interdependent activities that become reinforced through structural embeddedness and repeated use (Feldman & Pentland, 2003; Nelson & Winter, 1982).”
BackgroundLounsbury, M. D. (2007) · Academy of Management Journal · doi:10.5465/amj.2007.24634436 · Cited by 1,355 · see citing works
Theorizing Practice and Practicing Theory
Feldman, M. S., & Orlikowski, W. J. (2011) · Organization Science · doi:10.1287/orsc.1100.0612 · Cited by 1,753 · see citing works
Self-citationOrganizational routines: a review of the literature
Becker, M. C. (2004) · Industrial and Corporate Change · doi:10.1093/icc/dth026 · Cited by 1,278 · see citing works
“Only recently has this aspect been rehabilitated (Feldman, 2000, 2003; Feldman and Rafaeli, 2002; Feldman and Pentland, 2003).”
BackgroundInfluentialORGANIZATIONAL PATH DEPENDENCE: OPENING THE BLACK BOX.
SYDOW, J., SCHREYÖGG, G., & KOCH, J. (2009) · Academy of Management Review · doi:10.5465/amr.2009.44885978 · Cited by 884 · see citing works
“…only the present trend toward process studies, with their inevitable historical component (e.g., Pettigrew et al., 2001; Van de Ven & Poole, 2005), but also studies of organizational practices and their replicate dynamics (e.g., Feldman & Pentland, 2003; Jarzabkowski, 2008; Lawrence et al., 2001).”
BackgroundMethodSchilke, O. (2014) · Strategic Management Journal · doi:10.1002/smj.2099 · Cited by 1,264 · see citing works
“…capabilities are not entirely fixed as people perform them across time and space, interpret them subjectively, and ultimately introduce variations (Feldman and Pentland, 2003), Winter (2003) emphasizes that there are clear limits to the degree to which they reflect flexible action with modest…”
BackgroundHow Technology Is Changing Work and Organizations
Cascio, W. F., & Montealegre, R. (2016) · Annual Review of Organizational Psychology and Organizational Behavior · doi:10.1146/annurev-orgpsych-041015-062352 · Cited by 1,277 · see citing works
Paradox research in management science: Looking back to move forward
Schad, J., Lewis, M. W., Raisch, S., & Smith, W. K. (2016) · Academy of Management Annals · doi:10.5465/19416520.2016.1162422 · Cited by 1,385 · see citing works
Microfoundations of Routines and Capabilities: Individuals, Processes, and Structure
Felin, T., Foss, N. J., Heimeriks, K. H., & Madsen, T. L. (2012) · Journal of Management Studies · doi:10.1111/j.1467-6486.2012.01052.x · Cited by 1,140 · see citing works
“Several studies in this area highlight the different aspects of routines (such as cognitive, structural and performative) (e.g., Cohen, 1991; Cyert and March, 1963; Feldman and Pentland, 2003; Pentland and Feldman, 2008) whereas the related work on capabilities explores how processes and event”
InfluentialBEYOND DUALISM: STABILITY AND CHANGE AS A DUALITY.
Farjoun, M. (2010) · Academy of Management Review · doi:10.5465/amr.2010.48463331 · Cited by 1,030 · see citing works
Sensemaking in Organizations: Taking Stock and Moving Forward
Maitlis, S., & Christianson, M. K. (2013) · Academy of Management Annals · doi:10.1080/19416520.2014.873177 · Cited by 2,366 · see citing works
“There is also strangely little work that links sensemaking and routines, notwithstanding research showing routines to be a significant source of change in organizations (Feldman, 2000; Feldman & Pentland, 2003; Rerup & Feldman, 2011).”
Background10 Coordination in Organizations: An Integrative Perspective
Okhuysen, G. A., & Bechky, B. A. (2009) · Academy of Management Annals · doi:10.5465/19416520903047533 · Cited by 998 · see citing works
Rousseau, D. M., Manning, J., & Denyer, D. (2008) · Academy of Management Annals · doi:10.5465/19416520802211651 · Cited by 1,031 · see citing works
Research Commentary —The Digital Transformation of Healthcare: Current Status and the Road Ahead
Agarwal, R., Gao, G. G., DesRoches, C. M., & Jha, A. K. (2010) · Information Systems Research · doi:10.1287/isre.1100.0327 · Cited by 1,000 · see citing works
New Practice Creation: An Institutional Perspective on Innovation
Lounsbury, M. D., & Crumley, E. T. (2007) · Organization Studies · doi:10.1177/0170840607078111 · Cited by 951 · see citing works
“A focus on performativity-driven variation provides an endogenous mechanism and useful ontological starting point to understand how institutional change is catalyzed (e.g. Feldman 2003; Feldman and Pentland 2003; Orlikowski 2000; Orlikowski et al. 1995).”
BackgroundGaffers, Gofers, and Grips: Role-Based Coordination in Temporary Organizations
Bechky, B. A. (2006) · Organization Science · doi:10.1287/orsc.1050.0149 · Cited by 916 · see citing works
“…structure and action are interrelated, and thus a thorough explanation of organizational activity should be both grounded in the practices of work (Barley and Kunda 2001) and also take into account the structures that are created and recreated through those practices (Feldman and Pentland 2003).”
BackgroundOrganizational routines as a unit of analysis
Pentland, B. T. (2005) · Industrial and Corporate Change · doi:10.1093/icc/dth070 · Cited by 912 · see citing works
“We refer to this as the ‘performative’ aspect (Feldman and Pentland, 2003).”
BackgroundInfluentialSelf-citationThe Behavioral Theory of the Firm: Assessment and Prospects
Gavetti, G., Greve, H. R., Levinthal, D. A., & Ocasio, W. C. (2012) · Academy of Management Annals · doi:10.5465/19416520.2012.656841 · Cited by 900 · see citing works
Dynamic Capabilities: An Exploration of How Firms Renew their Resource Base
Ambrosini, V., Bowman, C., & Collier, N. (2009) · British Journal of Management · doi:10.1111/j.1467-8551.2008.00610.x · Cited by 893 · see citing works
Lounsbury, M. D. (2007) · Accounting Organizations and Society · doi:10.1016/j.aos.2007.04.001 · Cited by 834 · see citing works
GRASPING THE LOGIC OF PRACTICE: THEORIZING THROUGH PRACTICAL RATIONALITY.
Sandberg, J., & Tsoukas, H. (2011) · Academy of Management Review · doi:10.5465/amr.2011.59330942 · Cited by 813 · see citing works
Optimal structure, market dynamism, and the strategy of simple rules
Davis, J. P., Eisenhardt, K. M., & Bingham, C. B. (2009) · Administrative Science Quarterly · doi:10.2189/asqu.2009.54.3.413 · Cited by 804 · see citing works
“For example, structure improves efficiency by constraining the behaviors of organizational members within well-established guidelines determined by rules, roles, reporting relationships, and other forms of structure (Feldman and Pentland, 2003; Rivkin and Siggelkow, 2003).”
BackgroundCoordination in Fast-Response Organizations
Faraj, S., & Xiao, Y. (2006) · Management Science · doi:10.1287/mnsc.1060.0526 · Cited by 935 · see citing works
Horn, I. S., & Little, J. W. (2010) · American Educational Research Journal · doi:10.3102/0002831209345158 · Cited by 762 · see citing works
“In particular, we adopt the conceptual frame offered by Feldman and Pentland (2003), which considers that”
MethodMicrofoundations of Internal and External Absorptive Capacity Routines
Lewin, A. Y., Massini, S., & Peeters, C. (2010) · Organization Science · doi:10.1287/orsc.1100.0525 · Cited by 715 · see citing works
A Pragmatist Theory of Social Mechanisms
Gross, N. (2009) · American Sociological Review · doi:10.1177/000312240907400302 · Cited by 714 · see citing works
Explaining Compassion Organizing
Dutton, J. E., Worline, M. C., Frost, P. J., & Lilius, J. (2006) · Administrative Science Quarterly · doi:10.2189/asqu.51.1.59 · Cited by 714 · see citing works
“These improvisations allowed for quick resource delivery and increased the scope and scale of resources directed to those in need, at the same time that drawing on normal work routines added legitimacy to the process (Feldman and Pentland, 2003).”
BackgroundA Dialogical Approach to the Creation of New Knowledge in Organizations
Tsoukas, H. (2009) · Organization Science · doi:10.1287/orsc.1090.0435 · Cited by 717 · see citing works
“Their dialogue leads them to self-distanciation insofar as, eventually , they reconsider the relevant standard operating procedure in response to a local " variation " (Feldman and Pentland 2003, p. 102).”
BackgroundEnacting Integrated Information Technology: A Human Agency Perspective
Boudreau, M.-C., & Robey, D. (2005) · Organization Science · doi:10.1287/orsc.1040.0103 · Cited by 1,071 · see citing works
Lampert, M., Franke, M. L., Kazemi, E., Ghousseini, H. N., Turrou, A. C., Beasley, H., Cunard, A., & Crowe, K. (2013) · Journal of Teacher Education · doi:10.1177/0022487112473837 · Cited by 713 · see citing works
“Learning to make judgments about what to do in a particular situation not only involves learning about students and how they engage with content but also requires learning to appreciate which elements of the situation matter (Feldman & Pentland, 2003).”
BackgroundDistrict Policy and Teachers’ Social Networks
Coburn, C. E., & Russell, J. L. (2008) · Educational Evaluation and Policy Analysis · doi:10.3102/0162373708321829 · Cited by 672 · see citing works
“Following Feldman and Pentland (2003), we define routines as “repetitive, recognizable patterns of interdependent actions, carried out by multiple actors” (p. 95).”
BackgroundA Competency-Based Perspective on Entrepreneurship Education: Conceptual and Empirical Insights
Morris, M. H., Webb, J. W., Fu, J., & Singhal, S. (2013) · Journal of Small Business Management · doi:10.1111/jsbm.12023 · Cited by 670 · see citing works
“Individuals acquire a broad cache of scripts from behaving in different situations, each of which is available to guide them through a situation with which they are familiar (Feldman and Pentland 2003; Lord and Kernan 1987).”
BackgroundCoordinating Expertise Among Emergent Groups Responding to Disasters
Majchrzak, A., Järvenpää, S. L., & Hollingshead, A. B. (2007) · Organization Science · doi:10.1287/orsc.1060.0228 · Cited by 660 · see citing works
“…mental models about how people should behave in emergency situations and may bring expectations about their own and others’ roles (Bechky 2006, Faraj and Xiao 2006, Moreland and Argote 2003), as well as ostensive routines (Feldman and Pentland 2003) for performing in an emergency situation.”
BackgroundBowing before Dual Gods: How Structured Flexibility Sustains Organizational Hybridity
Smith, W. K., & Besharov, M. H.-P. (2017) · Administrative Science Quarterly · doi:10.1177/0001839217750826 · Cited by 657 · see citing works
“Similarly, scholars distinguish between stable, “ostensive” aspects of routines and dynamic “performative” aspects which create subtle changes in routines over time (Feldman and Pentland, 2003; HowardGrenville, 2005; Pentland, Haerem, and Hillison, 2011; Turner and Rindova, 2012).”
BackgroundI-Deals: Idiosyncratic Terms in Employment Relationships
Rousseau, D. M., Ho, V. T., & Greenberg, J. (2006) · Academy of Management Review · doi:10.5465/amr.2006.22527470 · Cited by 652 · see citing works
Routines as a Source of Change in Organizational Schemata: The Role of Trial-and-Error Learning
Rerup, C., & Feldman, M. S. (2011) · Academy of Management Journal · doi:10.5465/amj.2011.61968107 · Cited by 650 · see citing works
Self-citationSuccessful Organizational Change: Integrating the Management Practice and Scholarly Literatures
Stouten, J., Rousseau, D. M., & Cremer, D. D. (2018) · Academy of Management Annals · doi:10.5465/annals.2016.0095 · Cited by 687 · see citing works
“Moreover, experimenting with new routines and practices can allow for greater flexibility and opportunity to practice new skills and roles (Feldman & Pentland, 2003).”
BackgroundStrategy as Practical Coping: A Heideggerian Perspective
Chia, R., & Holt, R. (2006) · Organization Studies · doi:10.1177/0170840606064102 · Cited by 637 · see citing works
“…been directed to the internal life of organizational routines (Feldman 1989; Feldman and Rafaeli 2002; Orr 1990; Brown and Duguid 2000) and on the micro-change processes endemic to organizational life (Langley 1999; Orlikowski 2000; Tsoukas and Chia 2002; Feldman 2000; Feldman and Pentland 2003).”
BackgroundFrom internationalization to evolution: The Uppsala model at 40 years
Vahlne, J., & Johanson, J. (2017) · Journal of International Business Studies · doi:10.1057/s41267-017-0107-7 · Cited by 659 · see citing works
Kang, S., & Snell, S. A. (2008) · Journal of Management Studies · doi:10.1111/j.1467-6486.2008.00776.x · Cited by 642 · see citing works
“Organic organizational capital provides minimal control structures, which preserve sufficient stability for coordination, but also allows some flexibility for modification and improvisation (Eisenhardt and Sull, 2001).”
BackgroundInfluentialLevinthal, D., & Rerup, C. (2006) · Organization Science · doi:10.1287/orsc.1060.0197 · Cited by 744 · see citing works
“However, Feldman and Pentland (2003) argue that the ostensive is not a scripted set of behaviors and that performative activity inevitably involves an element of unique enactment of these ostensive understandings, suggesting that routinized action (e.g., iteration between the ostensive and…”
BackgroundMethodInfluentialThe role of organizational learning in the opportunity-recognition process
Lumpkin, G. T., & Lichtenstein, B. B. (2005) · Entrepreneurship Theory and Practice · doi:10.1111/j.1540-6520.2005.00093.x · Cited by 590 · see citing works
“Additionally, the process of behavioral learning is usually incremental and iterative, involving a constant cycling between the internal development of routines and their preliminary effectiveness in the environment, often generating innovation and entrepreneurial change (Feldman & Pentland, 2003).”
BackgroundGiddens's structuration theory and information systems research
Jones, M., & Karsten, H. (2008) · Journal of the Association for Information Systems · doi:10.5555/2017378.2017385 · Cited by 568 · see citing works
Andrews, M., Pritchett, L. H., & Woolcock, M. J. V. (2017) · BiblioBoard Library Catalog (Open Research Library) · doi:10.1093/acprof:oso/9780198747482.001.0001 · Cited by 887 · see citing works
Digital transformation and the new logics of business process management
Baiyere, A., Salmela, H., & Tapanainen, T. (2020) · European Journal of Information Systems · doi:10.1080/0960085x.2020.1718007 · Cited by 597 · see citing works
Chia, R., & MacKay, B. (2007) · Human Relations · doi:10.1177/0018726707075291 · Cited by 533 · see citing works
Introduction: The Critical Power of the `Practice Lens'
Gherardi, S. (2009) · Management Learning · doi:10.1177/1350507608101225 · Cited by 526 · see citing works
“It is this epistemological position that links the analysis of practices with the analysis of routines—as conducted, for instance, by Feldman and Pentland (2003) and by Feldman (2000), who propose a reading of routines as practices in order to move from the analysis of routines as programmes of…”
MethodPerspectives on Innovation Processes
Garud, R. B., Tuertscher, P., & de Ven, A. H. V. (2013) · Academy of Management Annals · doi:10.5465/19416520.2013.791066 · Cited by 529 · see citing works
Gómez‐Mejía, L. R., Patel, P. C., & Zellweger, T. M. (2015) · Journal of Management · doi:10.1177/0149206315614375 · Cited by 520 · see citing works
“Building on the emerging literature about synergies in paradoxes (Farjoun, 2010; Lewis, 2000), such as change enabled by routines (M. Feldman & Pentland, 2003), investigating the tentative arguments about the synergistic effects between SEW and financial wealth seems promising (Stewart & Hitt,…”
BackgroundHumans and Technology: Forms of Conjoined Agency in Organizations
Murray, A., Rhymer, J., & Sirmon, D. G. (2021) · Academy of Management Review · doi:10.5465/amr.2019.0186 · Cited by 518 · see citing works
Routines Revisited: Exploring the Capabilities and Practice Perspectives
Parmigiani, A., & Howard-Grenville, J. A. (2011) · Academy of Management Annals · doi:10.5465/19416520.2011.589143 · Cited by 511 · see citing works
Values Work: A Process Study of the Emergence and Performance of Organizational Values Practices
Gehman, J., Treviño, L. K., & Garud, R. B. (2012) · Academy of Management Journal · doi:10.5465/amj.2010.0628 · Cited by 516 · see citing works
Cognition and Capabilities: A Multi-Level Perspective
Eggers, J. P., & Kaplan, S. (2013) · Academy of Management Annals · doi:10.5465/19416520.2013.769318 · Cited by 495 · see citing works
Co-constructing a Sense of Community at Work: The Emergence of Community in Coworking Spaces
Garrett, L. E., Spreitzer, G. M., & Bacevice, P. (2017) · Organization Studies · doi:10.1177/0170840616685354 · Cited by 506 · see citing works
Volberda, H., Khanagha, S., Baden‐Fuller, C. W. F., Mihalache, O. R., & Birkinshaw, J. (2021) · Long Range Planning · doi:10.1016/j.lrp.2021.102110 · Cited by 539 · see citing works
Framing Design Thinking: The Concept in Idea and Enactment
Carlgren, L., Rauth, I., & Elmquist, M. (2016) · Creativity and Innovation Management · doi:10.1111/caim.12153 · Cited by 625 · see citing works
“Building on Latour’s (1986) distinction between the ostensive and performative aspects of power (power exists both in principle and practice), Feldman and Pentland (2003) challenged the traditional understanding of organizational routines as static.”
BackgroundMethodInfluentialDynamics of Organizational Routines: A Generative Model
Pentland, B. T., Feldman, M. S., Becker, M. C., & Liu, P. (2012) · Journal of Management Studies · doi:10.1111/j.1467-6486.2012.01064.x · Cited by 468 · see citing works
Self-citationKonig, A. S., Kammerlander, N. H., & Enders, A. (2012) · Academy of Management Review · doi:10.5465/amr.2011.0162 · Cited by 471 · see citing works
“Formalization also imposes “ostensive” (Feldman & Pentland, 2003: 94) bureaucratic elements on organizational structures that slow decision making and constrict the amount of agency available for actors to “perform” routines in a path-divergent manner.”
BackgroundInfluentialRenewing Research on Problemistic Search—A Review and Research Agenda
Posen, H. E., Keil, T. J., Kim, S., & Meissner, F. D. (2017) · Academy of Management Annals · doi:10.5465/annals.2016.0018 · Cited by 465 · see citing works
“We propose an eclectic approach that allows organizational information processing to draw upon managerial cognition, just as Feldman and Pentland (2003) propose that individual agency plays an important role in organizational routines.”
InfluentialCreating flexible work arrangements through idiosyncratic deals.
Hornung, S., Rousseau, D. M., & Glaser, J. (2008) · Journal of Applied Psychology · doi:10.1037/0021-9010.93.3.655 · Cited by 455 · see citing works
“Feldman and Pentland (2003) provided evidence of the ways individual workers shape how personnel routines are executed.”
BackgroundResources in Emerging Structures and Processes of Change
Feldman, M. S. (2004) · Organization Science · doi:10.1287/orsc.1040.0073 · Cited by 455 · see citing works
“Moreover, scholars have also pointed out that it is the underlying dynamics of organizing that produces incremental and continuous change (March 1981, Orlikowski 1996, Tsoukas and Chia 2002, Feldman and Pentland 2003).”
BackgroundSelf-citationPractice as the Site of Knowing: Insights from the Field of Telemedicine
Nicolini, D. (2011) · Organization Science · doi:10.1287/orsc.1100.0556 · Cited by 451 · see citing works
Technological Embeddedness and Organizational Change
Volkoff, O., Strong, D. M., & Elmes, M. B. (2007) · Organization Science · doi:10.1287/orsc.1070.0288 · Cited by 447 · see citing works
“When embedded in technology, organizational elements such as routines and roles acquire a material aspect, in addition to the ostensive and performative aspects identified by Feldman and Pentland (2003).”
BackgroundMethodInfluentialCreativity and Standardization: Complementary or Conflicting Drivers of Team Effectiveness?
Gilson, L. L., Mathieu, J. E., Shalley, C. E., & Ruddy, T. M. (2005) · Academy of Management Journal · doi:10.5465/amj.2005.17407916 · Cited by 446 · see citing works
Beyond Routines as Things: Introduction to the Special Issue on Routine Dynamics
Feldman, M. S., Pentland, B. T., D’Adderio, L., & Lazaric, N. (2016) · Organization Science · doi:10.1287/orsc.2016.1070 · Cited by 445 · see citing works
“Earlier work mentions error or improvisation as a source of change in routines (e.g., Feldman and Pentland 2003).”
BackgroundMethodResultInfluentialSelf-citationIT Capabilities, Process-Oriented Dynamic Capabilities, and Firm Financial Performance
Kim, G., Shin, B., Kim, K., & Lee, H. (2011) · Journal of the Association for Information Systems · doi:10.17705/1jais.00270 · Cited by 442 · see citing works
“IT personnel play a role in cultivating such IT management capabilities (Feldman & Pentland, 2003; Feldman, 2000).”
BackgroundThe Persistence of Flexible Organizational Routines: The Role of Agency and Organizational Context
Howard-Grenville, J. A. (2005) · Organization Science · doi:10.1287/orsc.1050.0150 · Cited by 585 · see citing works
Designing routines: On the folly of designing artifacts, while hoping for patterns of action
Pentland, B. T., & Feldman, M. S. (2008) · Information and Organization · doi:10.1016/j.infoandorg.2008.08.001 · Cited by 594 · see citing works
“We refer to this as the ‘‘performative” aspect (Feldman & Pentland, 2003).”
MethodSelf-citationApplying organizational routines in understanding organizational change
Becker, M. C., Lazaric, N., Nelson, R. R., & Winter, S. G. (2005) · Industrial and Corporate Change · doi:10.1093/icc/dth071 · Cited by 422 · see citing works
“Organizational routines are malleable by deliberate managerial influence, but also change endogenously because human actors are involved in carrying out routines, and almost always have the possibility to amend the routine (Feldman, 2000, Feldman and Pentland, 2003).”
BackgroundNew Ways of Seeing through Qualitative Research
Bansal, P., Smith, W. K., & Vaara, E. (2018) · Academy of Management Journal · doi:10.5465/amj.2018.4004 · Cited by 436 · see citing works
Greenhalgh, T., Shaw, S., Wherton, J., Vijayaraghavan, S., Morris, J., Bhattacharya, S., Hanson, P., Campbell-Richards, D., Ramoutar, S., Collard, A., et al. (2018) · Journal of Medical Internet Research · doi:10.2196/jmir.9897 · Cited by 371 · see citing works
“We also drew on the notion of “organizational routines” [57,58] defined as “recognizable, repetitive patterns of interdependent action carried out by multiple actors” [59].”
Giddens’s Structuration Theory and Information Systems Research 1
Hsieh, J. J. P.-A., Rai, A., & Keil, M. (2008) · MIS Quarterly · doi:10.2307/25148831 · Cited by 426 · see citing works
Entrepreneurship and well-being: The role of psychological autonomy, competence, and relatedness
Shir, N., Nikolaev, B., & Wincent, J. (2018) · Journal of Business Venturing · doi:10.1016/j.jbusvent.2018.05.002 · Cited by 434 · see citing works
Beyond Collective Entities: Multilevel Research on Organizational Routines and Capabilities
Salvato, C., & Rerup, C. (2010) · Journal of Management · doi:10.1177/0149206310371691 · Cited by 421 · see citing works
“…by early contributors to the Carnegie School (Cyert & March, 1963; March & Simon, 1958) and later extended by scholars working in this tradition (Gavetti, 2005; Gavetti & Levinthal, 2000; Gavetti et al., 2007) and related traditions (Feldman & Pentland, 2003; Pentland & Feldman, 2005, 2008).”
BackgroundInfluentialTsang, E. W. K., & Zahra, S. A. (2008) · Human Relations · doi:10.1177/0018726708095710 · Cited by 418 · see citing works
“As Feldman and Pentland (2003) observe, the performative aspect of routines is inherently improvisational because it is impossible to specify any routine in such detail that each specific performance can be fully determined.”
BackgroundMethodInfluentialOrganizational learning research: Past, present and future
Argote, L. (2011) · Management Learning · doi:10.1177/1350507611408217 · Cited by 422 · see citing works
“Research on rules (Kieser and Koch, 2008) and routines examines how recurring patterns of activities develop (Cohen and Bacdayan, 1994) and change (Feldman and Pentland, 2003).”
BackgroundMaking Self-Regulation More Than Merely Symbolic: The Critical Role of the Legal Environment
Short, J. L., & Toffel, M. W. (2010) · Administrative Science Quarterly · doi:10.2189/asqu.2010.55.3.361 · Cited by 415 · see citing works
“Although routines can be a source of dynamism under certain conditions (Haveman, 1992; Feldman and Pentland, 2003; Howard-Grenville, 2005), organizations are resistant to change when managers attempt to impose new routines from above (Feldman, 2003) or when the new routines are not a logical…”
Organizational Learning Processes and Outcomes: Major Findings and Future Research Directions
Argote, L., Lee, S., & Park, J. (2020) · Management Sciences · doi:10.1287/mnsc.2020.3693 · Cited by 355 · see citing works
Overcoming Institutional Voids: A Reputation‐Based View of Long‐Run Survival
Gao, C., Žužul, T., Jones, G. G., & Khanna, T. (2017) · Strategic Management Journal · doi:10.1002/smj.2649 · Cited by 410 · see citing works
“As his statement indicates, doing so involved not just making quality wines, but also influencing stakeholder perceptions of the firm as one deeply embedded in its industry and value chain: “To meet that requirement, you need to make quality wine… but… it’s not just about explaining quality, but…”
BackgroundMethodPrinciples for Conducting Critical Realist Case Study Research in Information Systems1
Wynn, & Williams, C. K. (2012) · MIS Quarterly · doi:10.2307/41703481 · Cited by 410 · see citing works
The sources of dynamism in dynamic capabilities
Salvato, C., & Vassolo, R. S. (2017) · Strategic Management Journal · doi:10.1002/smj.2703 · Cited by 419 · see citing works
The Role of Meetings in the Social Practice of Strategy
Jarzabkowski, P. A., & Seidl, D. N. (2008) · Organization Studies · doi:10.1177/0170840608096388 · Cited by 407 · see citing works
“They neither form rigid patterns nor are interconnected in the same ratios, types and combinations over time (Feldman and Pentland 2003).”
BackgroundIncomplete by Design and Designing for Incompleteness
Garud, R. B., Jain, S., & Tuertscher, P. (2008) · Organization Studies · doi:10.1177/0170840607088018 · Cited by 406 · see citing works
“A design trace, then, possesses the equivalents of both an osten-sive and a performative dimension (Feldman and Pentland 2003).”
BackgroundLearning Through Rare Events: Significant Interruptions at the Baltimore & Ohio Railroad Museum
Christianson, M. K., Farkas, M. T., Sutcliffe, K. M., & Weick, K. E. (2008) · Organization Science · doi:10.1287/orsc.1080.0389 · Cited by 404 · see citing works
“At the museum, Wilson answered reporter’s questions by cell phone from the museum’s parking lot while Williams and Johnson coordinated with Baltimore police and fire units who secured the scene.”
MethodGond, J., Cabantous, L., Harding, N., & Learmonth, M. (2016) · International Journal of Management Reviews · doi:10.1111/ijmr.12074 · Cited by 405 · see citing works
“For the sake of clarity, we grouped under the banner of “creative re-appropriation of performativity” the three instances of such uses of performativity we identified in OMT: performativity as constitutive communication which relates to Taylor and Cooren’s communicative approach; performativity as enacting routines wh…”
InfluentialReading Dewey: Reflections on the Study of Routine
Cohen, M. D. (2007) · Organization Studies · doi:10.1177/0170840606077620 · Cited by 402 · see citing works
“Frequently they have worked with the label ‘routine’ (Feldman and Pentland 2003; Kane et al. 2005; Nelson and Winter 1982), but they have also worked with closely related concepts such as ‘practices’ (Orlikowski 2002) or ‘collective mind’ (Weick and Roberts 1993), or even in Organization Studies…”
BackgroundAssessing the dynamic capabilities view: spare change, everyone?
Arend, R. J., & Bromiley, P. (2009) · Strategic Organization · doi:10.1177/1476127008100132 · Cited by 413 · see citing works
“Many scholars of routines would strongly disagree (March, 1994; Feldman, 2000; Feldman and Pentland, 2003).”
Background
- Authors
- Feldman, M. S., & Pentland, B. T.
- Affiliations
- University of California, Irvine (US)
- Michigan State University (US)
- Venue
- Administrative Science Quarterly
- Publisher
- JSTOR
- Published
- 2003-03
- Volume
- 48
- Issue
- 1
- Pages
- 94-118
- ISSN
- 0001-8392 (ISSN-L)
- 1930-3815
- OpenAlex
- W2153981305
- Semantic Scholar
- d5e65a384ca9810b1cf1fac932890421db43527a
- Cited by
- 4,020
- References
- 126
- Citations by year
- 2026: 259 · 2025: 195 · 2024: 191 · 2023: 196 · 2022: 227 · 2021: 258 · 2020: 240 · 2019: 225 · 2018: 230 · 2017: 215 · 2016: 242 · 2015: 234 · 2014: 206 · 2013: 205 · 2012: 193
- FWCI
- 71.33
- Type
- journal article
- Language
- en
- Open access
- green
- www.escholarship.org
- Locations
- Administrative Science Quarterly (publishedVersion)
- eScholarship (California Digital Library) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Keywords
- organizational routines, organizational inertia, organizational change, organizational stability, Bruno Latour, practice theory, variation and selection, organizational flexibility
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