The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Tit for Tat? The Spiraling Effect of Incivility in the Workplace
Abstract
In this article we introduce the concept of workplace incivility and explain how incivility can potentially spiral into increasingly intense aggressive behaviors. To gain an understanding of the mechanisms that underlie an “incivility spiral,” we examine what happens at key points: the starting and tipping points. Furthermore, we describe several factors that can facilitate the occurrence and escalation of an incivility spiral and the secondary spirals that can result. We offer research propositions and discuss implications of workplace incivility for researchers and practitioners.
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Citations
Cites
The norm of reciprocity: A preliminary statement
Gouldner, A. W. (1960) · American Sociological Review · doi:10.2307/2092623 · Cited by 12,001
Environmental Design, Crime, and Prevention: An Examination of Community Dynamics
Taylor, R. B., & Gottfredson, S. (1986) · Crime and Justice · doi:10.1086/449128 · Cited by 174 · cited 1×
“For instance, researchers have shown incivilities to be highly correlated with crime, progressing in an upward-spiraling process to increasingly serious levels (Goldstein, 1994; Taylor & Gottfredson, 1986).”
Background
Cited by
Organizational Silence: A Barrier to Change and Development in a Pluralistic World
Morrison, E. W., & Milliken, F. J. (2000) · The Academy of Management Review · doi:10.2307/259200 · Cited by 2,776
SPENCE LASCHINGER, H. K., LEITER, M., DAY, A., & GILIN, D. (2009) · Journal of Nursing Management · doi:10.1111/j.1365-2834.2009.00999.x · Cited by 730
Discourse and Collaboration: The Role of Conversations and Collective Identity
Hardy, C., Lawrence, T. B., & Grant, D. (2005) · Academy of Management Review · doi:10.5465/amr.2005.15281426 · Cited by 698
A Social Interaction Model Of The Effects Of Emotion Regulation On Work Strain
CÔTÉ, S. (2005) · Academy of Management Review · doi:10.5465/amr.2005.17293692 · Cited by 669
Hardaker, C. (2010) · Journal of Politeness Research. Language, Behaviour, Culture · doi:10.1515/jplr.2010.011 · Cited by 597
Metadata
- Authors
- Andersson, L. M., & Pearson, C. M.
- Venue
- The Academy of Management Review
- Publisher
- Academy of Management
- Published
- 1999-07
- Volume
- 24
- Issue
- 3
- Pages
- 452
- ISSN
- 0363-7425 (ISSN-L)
- OpenAlex
- W2153355865
- Cited by
- 3,256
- References
- 2
- FWCI
- 59.81
- Type
- journal article
- Language
- en
- Open access
- closed
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Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
