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Cited by 3,256

The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.

Tit for Tat? The Spiraling Effect of Incivility in the Workplace

Andersson, Lynne M., Pearson, Christine M.·1999·The Academy of Management Review
DOI 10.2307/259136
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Abstract

In this article we introduce the concept of workplace incivility and explain how incivility can potentially spiral into increasingly intense aggressive behaviors. To gain an understanding of the mechanisms that underlie an “incivility spiral,” we examine what happens at key points: the starting and tipping points. Furthermore, we describe several factors that can facilitate the occurrence and escalation of an incivility spiral and the secondary spirals that can result. We offer research propositions and discuss implications of workplace incivility for researchers and practitioners.

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Metadata

Authors
Andersson, L. M., & Pearson, C. M.
Venue
The Academy of Management Review
Publisher
Academy of Management
Published
1999-07
Volume
24
Issue
3
Pages
452
ISSN
0363-7425 (ISSN-L)
DOI
10.2307/259136
OpenAlex
W2153355865
Cited by
3,256
References
2
FWCI
59.81
Type
journal article
Language
en
Open access
closed

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.