The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.
The Effect of Multimedia on Perceived Equivocality and Perceived Usefulness of Information Systems1
Abstract
With the advent of multimedia and intranet technologies, managers and information systems designers face a new challenge: how to capture and present information using a variety of representation formats (text, graphics, audio, video, and animations) so that members of an organization can make better sense out of the information available. In this study, we develop a task-representation fit model to generate several predictions about the potential of multimedia to alleviate the limitations of text-based information in the context of individual decision makers utilizing organizational data and test them in a laboratory experiment. Results support the task-representation fit relationships predicted. For analyzable tasks, text-based representation and multimedia representation are equally effective in reducing perceived equivocality levels. For less-analyzable tasks, only multimedia representation was instrumental in reducing perceived equivocality levels.
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Cites
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
Organizational Information Requirements, Media Richness and Structural Design
Daft, R. L., & Lengel, R. H. (1986) · Management Science · doi:10.1287/mnsc.32.5.554 · Cited by 9,868
Moore, G. C., & Benbasat, I. (1991) · Information Systems Research · doi:10.1287/isre.2.3.192 · Cited by 9,150
Self-citationTHE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS
BARRICK, M. R., & MOUNT, M. K. (1991) · Personnel Psychology · doi:10.1111/j.1744-6570.1991.tb00688.x · Cited by 8,689
Task-Technology Fit and Individual Performance
Goodhue, D. L., & Thompson, R. L. (1995) · MIS Quarterly · doi:10.2307/249689 · Cited by 6,006
The development of markers for the Big-Five factor structure
Goldberg, L. R. (1992) · Psychological Assessment · doi:10.1037/1040-3590.4.1.26 · Cited by 5,530
Cognitive Fit: A Theory‐Based Analysis of the Graphs Versus Tables Literature*
Vessey, I. (1991) · Decision Sciences · doi:10.1111/j.1540-5915.1991.tb00344.x · Cited by 1,263
Actualizing organizational memory with information systems
Stein, E. W., & Zwass, V. (1995) · Information Systems Research · doi:10.1287/isre.6.2.85 · Cited by 843
Cognitive Fit: An Empirical Study of Information Acquisition
Vessey, I., & Galletta, D. (1991) · Information Systems Research · doi:10.1287/isre.2.1.63 · Cited by 705 · cited 1×
“The notion of task-technology fit is viewed as an important factor determining whether the use of technology would result in performance improvement (Goodhue and Thompson 1995; Tan and Benbasat 1993; Vessey 1991; Vessey and Galletta 1991).”
Background
Cited by
A Theoretical Integration of User Satisfaction and Technology Acceptance
Wixom, B. H., & Todd, P. A. (2005) · Information Systems Research · doi:10.1287/isre.1050.0042 · Cited by 2,835
JIANG, Z., & BENBASAT, I. (2004) · Journal of Management Information Systems · doi:10.1080/07421222.2004.11045817 · Cited by 606
Self-citationProduct-Related Deception in E-Commerce: A Theoretical Perspective1
Xiao, B., & Benbasat, I. (2011) · MIS Quarterly · doi:10.2307/23043494 · Cited by 265
Self-citationDashboards as a Service: Why, What, How, and What Research Is Needed?
Pauwels, K., Ambler, T., Clark, B. H., LaPointe, P., Reibstein, D., Skiera, B., Wierenga, B., & Wiesel, T. (2009) · Journal of Service Research · doi:10.1177/1094670509344213 · Cited by 257
Kim, D., & Benbasat, I. (2006) · Information Systems Research · doi:10.1287/isre.1060.0093 · Cited by 239
Self-citationCyberdating: Misinformation and (Dis)trust in Online Interactions
Wang, H., & (Lucian) Lu, X.-A. (2007) · Informing Science: The International Journal of an Emerging Transdiscipline · doi:10.28945/453 · Cited by 21
Metadata
- Authors
- Lim, K. H., & Benbasat, I.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 2000-09-01
- Volume
- 24
- Issue
- 3
- Pages
- 449-461
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W2114580372
- Cited by
- 303
- References
- 9
- FWCI
- 5.70
- Type
- journal article
- Language
- en
- Open access
- closed
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