Student or educator? Sign up with your school email and get 6 months of Pro free.
Cited by 13

The DOI matches its Crossref record.

Who trusts the news media? Exploring the factors shaping trust in the news media in German-speaking Switzerland

Arlt, Dorothee·2019·Studies in Communication Sciences

Abstract

Although a decline of trust in the news media can be observed in many countries, in international comparison, Switzerland is still considered one of the countries with a relatively high level of media trust. Nevertheless, knowledge concerning the factors that promote and hinder media trust in Switzerland is still limited. Building on the research on media trust and media scepticism, this study investigates the effects of political orientation, political disenchantment, populist attitudes, and news exposure on media trust. The study uses survey data (N = 1 019, 50% females, 50% males) on the Internet-using population of the German-speaking part of Switzerland, collected in June 2017. Examining media trust by assessing the characteristics of media coverage, two dimensions of trust were revealed: (1) trust in journalistic quality and (2) trust in the independence and impartiality of media coverage about political issues. Overall, the results demonstrate that the level of trust concerning these two dimensions is rather low, whereas the level of trust in journalistic quality is slightly higher than trust in the independence and impartiality of media coverage on political issues. Regarding possible explanations, the findings show that political disenchantment and populist attitudes, anti-establishment attitudes, and demand for people’s sovereignty are negatively related to media trust, while belief in the homogeneity of the people is positively related. Moreover, the results reveal that exposure to news via public television in Switzerland is positively associated with trust in journalistic quality, while the use of special news websites is negatively associated with both dimensions of trust. The implications for future research on media trust are discussed.

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.24434/j.scoms.2018.02.003

Cites

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

No references could be resolved yet.

Research works printed but not linked: 47

  1. Ardèvol-Abreu, A., & Gil de Zúñiga, H. (2017). Effects of editorial media bias perception and media trust on the use of traditional, citizen, and social media news. Journalism & Mass Com- munication Quarterly, 94(3) 703-724. doi:10.1177/1077699016654684 · DOI · Paper page
  2. Ariely, G. (2015). Trusting the press and political trust: A conditional relationship. Journal of Elections, Public Opinion and Parties, 25(3), 351-367. doi:10.1080/17457289.201 4.997739 · DOI
  3. Bennett, S. E., Rhine, S. L., & Flickinger, R. S. (2001). Assessing Americans' opinions about the news media's fairness in 1996 and 1998. Political Communication, 18(2), 163-182. doi:10.1080/105846001750322961 · DOI
  4. Bennett, S. E., Rhine, S. L., Flickinger, R. S., & Bennett, L. L. M. (1999). "Video Mal- aise" revisited. Public trust in the media and government. Harvard Internation- al Journal of Press/Politics, 4(4), 8-23. doi:10.1177/1081180X9900400402 · DOI
  5. Bentele, G. (1994). Öffentliches Vertrauen - normative und soziale Grundlage für Public Relations. In W. Ambrecht & U. Zabel. (Eds., Normative Aspekte der Public Relations. Grundlagen und Perspektiven. Eine Einführung (pp. 131-158). Opladen: VS Verlag.
  6. Bentele, G. (2015). Trust of publics. In W. Dons- bach (Ed.), The concise encyclopedia of communication (pp. 622-623). Chichester: Wiley.
  7. Blöbaum, B. (2016a). Key factors in the process of trust. On the analysis of trust under dig- ital conditions. In B. Blöbaum (Ed.), Trust and communication in a digitized world: models and concepts of trust research (pp. 3-25). Cham: Springer.
  8. Cappella, J. N., & Jamieson, K. H. (1997). Spiral of cynicism: The press and the public good. New York et al.: Oxford University Press.
  9. Carr, D. J., Barnidge, M., Lee, B. G., & Tsang, S. J. (2014). Cynics and skeptics. Journalism & Mass Communication Quarterly, 91(3), 452-470. doi:10.1177/1077699014538828 · DOI · Paper page
  10. Castelfranchi, C., & Falcone, R. (2000). Trust and control: A dialectic link. Applied Artificial Intelligence, 14(8), 799-823. doi:10.1080/08839510050127560 · DOI
  11. Dalton, R. J., Beck, P. A., & Huckfeldt, R. (1998). Partisan cues and the media: Information flows in the 1992 Presidential election. The American Political Science Review, 92(1), 111-126. doi:10.2307/2585932 · DOI
  12. Fawzi, N. (2016). Low media trust = low political trust? Exploring the influence of disen- chantment with the media on political attitudes. Paper presented at the 66 th ICA Conference, Fukuoka, Japan.
  13. Fletcher, R., & Park, S. (2017). The impact of trust in the news media on online news consumption and participation. Digital Journalism, 5(10), 1281-1299. doi:10.1080/ 21670811.2017.1279979 · DOI
  14. Gaziano, C., & McGrath, K. (1986). Measuring the concept of credibility. Journalism & Mass Communication Quarterly, 63(3), 451-462. doi:10.1177/107769908606300301 · DOI
  15. Gronke, P., & Cook, T. E. (2007). Disdain- ing the media: The American public's changing attitudes toward the news. Political Communication, 24(3), 259-281. doi:10.1080/10584600701471591 · DOI
  16. Grosser, K. M. (2016). Trust in online journal- ism. Digital Journalism, 4(8), 1036-1057. doi:10.1080/21670811.2015.1127174 · DOI
  17. Gunther, A. C. (1992). Biased press or biased public? Attitudes toward media coverage of social groups. The Public Opinion Quar- terly, 56(2), 147-167.
  18. Hanitzsch, T., Van Dalen, A., & Steindl, N. (2018). Caught in the nexus: A compar- ative and longitudinal analysis of public trust in the press. The International Journal of Press/Politics, 23(1), 3-23. doi:10.1177/1940161217740695 · DOI · Paper page
  19. Huge, M., & Glynn, C. J. (2010). Hostile media and the campaign trail: Perceived me- dia bias in the race for governor. Jour- nal of Communication, 60(1), 165-181. doi:10.1111/j.1460-2466.2009.01473.x · DOI
  20. Jackob, N., Schultz, T., Ziegele, M., Schemer, C., & Quiring, O. (2017). Medienzyni- ker und Medienfans -Merkmale eines gespaltenen Publikums. In M. Haller (Ed.), Öffentliches Vertrauen in der Mediengesellschaft (pp. 118-138). Köln: Von Halem.
  21. Johnson, T. J., & Kaye, B. K. (2014). Credibility of social network sites for political informa- tion among politically interested internet users. Journal of Computer-Mediated Com- munication, 19(4), 957-974. doi:10.1111/ jcc4.12084 · DOI
  22. Jones, D. A. (2004). Why Americans don't trust the media: A preliminary anal- ysis. The Harvard International Journal of Press/Politics, 9(2), 60-75. doi:10.1177/1081180x04263461 · DOI · Paper page
  23. Kiousis, S. (2001). Public trust or mistrust? Perceptions of media credibility in the information age. Mass Communication and Society, 4(4), 381-403. doi:10.1207/ S15327825MCS0404_4 · DOI · Paper page
  24. Kohring, M., & Matthes, J. (2007). Trust in news media: Development and valida- tion of a multidimensional scale. Com- munication Research, 34(2), 231-252. doi:10.1177/0093650206298071 · DOI
  25. Ladd, J. M. (2010). Why Americans distrust the news media and how it matters. Princeton: Princeton University Press.
  26. Lee, T.-T. (2005). The liberal media myth revis- ited: An examination of factors influenc- ing perceptions of media bias. Journal of Broadcasting & Electronic Media, 49(1), 43- 64. doi:10.1207/s15506878jobem4901_4 · DOI
  27. Lee, T.-T. (2010). Why they don't trust the me- dia: An examination of factors predicting trust. American Behavioral Scientist, 54(1), 8-21. doi:10.1177/0002764210376308 · DOI · Paper page
  28. Livio, O., & Cohen, J. (2016). "Fool me once, shame on you": Direct personal experi- ence and media trust. Journalism, 1-15. doi:10.1177/1464884916671331 · DOI
  29. Luhmann, N. (2001). Soziale Systeme. Grundriss einer allgemeinen Theorie (9 th ed.). Frank- furt am Main: Suhrkamp.
  30. Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organiza- tional trust. The Academy of Management Review, 20(3), 709-734. doi:10.2307/258792 · DOI · Paper page
  31. Meyer, P. (1988). Defining and measuring credi- bility of newspapers: developing an index. Journalism Quarterly, 65(3), 567-574. doi:10.1177/107769908806500301 · DOI
  32. Misztal, B. A. (1996). Trust in modern societies: the search for the bases of social order. Cambridge: Polity Press.
  33. Reinemann, C., Matthes, J., & Sheafer, T. (2017). Citizens and populist political communication. In T. Aalberg, F. Esser, C. Reinemann, J. Strömbäck, & C. de Vreese (Eds.), Populist political communication in Europe (pp. 381-393). New York, NY: Routledge.
  34. Rotter, J. B. (1967). A new scale for the mea- surement of interpersonal trust. Journal of Personality, 35(4), 651-665. doi:- doi:10.1111/j.1467-6494.1967.tb01454.x · DOI · Paper page
  35. Schindler, J., Fortkord, C., Posthumus, L., Ober- maier, M., Reinemann, C., Nayla, & Fawzi. (2018). Woher kommt und wozu führt Medienfeindlichkeit? Zum Zusammen- hang von populistischen Einstellungen, Medienfeindlichkeit, negativen Emoti- onen und Partizipation. Medien & Kom- munikationswissenschaft, 66(3), 283-301. doi:10.5771/1615-634X-2018-3-283 · DOI
  36. Schranz, M., Eisenegger, M., & Udris, L. (2017). Switzerland. In N. Newman, R. Fletcher, A. Kalogeropoulos, D. A. L. Levy, & R. Kleis Ni- elsen (Eds.), Reuters Institute Digital News Report 2017 (pp. 96-97): Reuters Institute for the Study of Journalism.
  37. Schulz, A., Müller, P., Schemer, C., Wirz, D. S., Wettstein, M., & Wirth, W. (2017). Measuring populist attitudes on three dimensions. International Journal of Public Opinion Research. doi:https://doi. org/10.1093/ijpor/edw037 · DOI · Paper page
  38. Stroud, N. J. (2017). Selective exposure theo- ries. In K. Kenski & K. H. Jamieson (Eds.), The Oxford Handbook of Political Com- munication New York: Oxford University Press. Retrieved from http://www.ox- fordhandbooks.com/view/10.1093/ox- fordhb/9780199793471.001.0001/oxford- hb-9780199793471-e-009. doi:10.1093/ oxfordhb/9780199793471.013.009 · DOI
  39. Tsfati, Y. (2003). Media skepticism and climate of opinion perception. International Journal of Public Opinion Research, 15(1), 65-82. doi:10.1093/ijpor/15.1.65 · DOI
  40. Tsfati, Y. (2010). Online news exposure and trust in the mainstream media: Ex- ploring possible associations. Ameri- can Behavioral Scientist, 54(1), 22-42. doi:10.1177/0002764210376309 · DOI · Paper page
  41. Tsfati, Y., & Ariely, G. (2014). Individual and contextual correlates of trust in media across 44 countries. Commu- nication Research, 41(6), 760-782. doi:10.1177/0093650213485972 · DOI
  42. Tsfati, Y., & Cappella, J. N. (2003). Do peo- ple watch what they do not trust? Ex- ploring the association between news media skepticism and exposure. Com- munication Research, 30(5), 504-529. doi:10.1177/0093650203253371 · DOI · Paper page
  43. Tsfati, Y., & Cappella, J. N. (2005). Why do peo- ple watch news they do not trust? The need for cognition as a moderator in the association between news media skepti- cism and exposure. Media Psychology, 7(3), 251-271.
  44. Tsfati, Y., & Cohen, J. (2013). Perceptions of Media and media effects. The third-person effect, trust in media, and hostile media perceptions. In A. N. Valdivia & E. Scharrer (Eds.), The International Encyclopedia of Media Studies: Media Effects/Media Psy- chology. Blackwell
  45. Tsfati, Y., & Peri, Y. (2006). Mainstream media skepticism and exposure to sectorial and extranational news mMedia: The case of Israel. Mass Communication and Society, 9(2), 165-187. doi:10.1207/ s15327825mcs0902_3 · DOI
  46. Vallone, R. P., Ross, L., & Lepper, M. R. (1985). The hostile media phenomenon: Biased perception and perceptions of media bias in coverage of the Beirut massacre. Journal of Personality and Social Psychology, 49(3), 577-585. doi:10.1037/0022-3514.49.3.577 · DOI
  47. Wolling, J. (2014). Politikverdrossenheit als Folge von Unterhaltungsrezeption? In M. Dohle & G. Vowe (Eds.), Politische Unter- haltung -Unterhaltende Politik. Forschung zu Medieninhalten, Medienrezeption und Medienwirkungen. Köln: Herbert von Halem.

Cited by

Metadata

Authors
Arlt, D.
Venue
Studies in Communication Sciences
Publisher
SComS
Published
2019-05-20
Volume
18
Issue
2
ISSN
  • 2296-4150
  • 1424-4896
Cited by
13
References
0

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.