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Evaluating the appropriateness of Facebook posts – What do faculty and residents consider?
Open accessAbstract
In order to understand what constitutes unprofessional online behaviour from the perspectives of stakeholders, there have been studies that examine the perceptions of doctors and the public on hypothetical online postings. However, the considerations and reasoning of the participants when they evaluate online posts have not been explored in-depth. This project aimed to examine the main considerations and possible conflicting considerations of faculty and residents when they evaluate the appropriateness of Facebook posts, and how they might negotiate any conflicts. Faculty and residents from the National Healthcare Group – Alexandra Health Pte Ltd Residency in Singapore were randomly presented Facebooks posts as part of an online questionnaire, rated their appropriateness, and provided explanations for their ratings. Responses were coded for main considerations and responses with 2 or more conflicting considerations were further analysed to describe the conflict and the way they were negotiated. 182 faculty and residents rated the appropriateness of three out of six Facebook posts and explained their evaluation. Except for one post which was evaluated as ‘Neither appropriate nor inappropriate’ by the majority (37%) of the respondents, all other posts were rated as either ‘Very inappropriate’ or ‘Inappropriate’ by the majority of respondents (34%-69%). Despite similar evaluation of inappropriateness, faculty and residents take into account a wide range of considerations. These considerations tend to conflict with one another when the respondents considered freedom of expression of the poster and the educational purpose of a post. Understanding physicians’ negotiation of conflicting considerations provides insight into their outworking of professionalism in social media context.
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In Loo et al's study among faculty and residents in Singapore, doctors within the same residency do not necessarily have a uniform set of professional priorities regarding professionalism on social media.
“Loo et al’s [99] study among faculty and residents in Singapore suggested that doctors within the same residency do not necessarily have a uniform set of professional priorities regarding professionalism on SM.”
From Dangers and Benefits of Social Media on E-Professionalism of Health Care Professionals: Scoping Review (2021) · cites this paper as [99]
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“…medicine [EM], public health professionals, surgical residents or practicing surgeons, urology residents or practicing urologists, different residencies/specialties) [77, 80, 83, 84, 86, 87, 89, 96, 99, 100, 119], with 1 study investigating nurses [107] and 1 investigating pharmacists [34].”
Metadata
- Authors
- Loo, M. E., Wong, B., & Lee, Y. M.
- Affiliations
- National Healthcare Group (SG)
- Tan Tock Seng Hospital (SG)
- ORCID
- Loo, May Eng
- Venue
- The Asia Pacific Scholar
- Publisher
- Yong Loo Lin School of Medicine
- Published
- 2020-09-01
- Volume
- 5
- Issue
- 3
- Pages
- 71-82
- ISSN
- 2424-9270 (ISSN-L)
- 2424-9335
- OpenAlex
- W3048030513
- Cited by
- 2
- References
- 19
- Citations by year
- 2024: 1 · 2021: 1
- FWCI
- 0.14
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- Locations
- The Asia Pacific Scholar (publishedVersion, cc-by-nc)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
- Topics
- Social Sciences › Health › Social Media in Health Education
- Social Sciences › Education › Innovations in Medical Education
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Cyberloafing and Workplace Behavior
- Keywords
- Facebook posts, physician professionalism, online professional conduct, medical residents, teacher perceptions, appropriateness judgments, freedom of expression, educational purposes, social media in healthcare, medical education
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